2018 Global BPO Market in Manufacturing Segment Forecast & Analysis

Global BPO Market in Manufacturing Segment 2014-2018
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One of the emerging trends in the market is the increase in the role of cloud-based
outsourcing among manufacturing companies. Many clients are adopting this technology
because they get instant access to applications they need and there are other associated
advantages such as cost reduction, reliability, scalability, and agility.
According to the report, one of the major factors driving the growth in this market is the
cost-effectiveness of outsourcing certain capital- and labor-intensive operations. Firms are
increasingly outsourcing back-office functions that require more infrastructure, capital
investment, and HR.
BPO is a segment of outsourcing, which consists of subcontracting the business processes
of an organization to a third-party vendor that has expertise in required domains. It is an
effective strategy of delegating one or more business activities to external companies
(vendors), which, in turn, administer and manage the selected activity, based on defined
and measurable performance criteria. It helps client firms to increase their operational
efficiency, concentrate on their core competencies, reduce time to market, obtain access to
fresh talent and experience along with latest technologies, and build an organization with
an economical cost structure in the long run. Both Discrete and Process Manufacturing
industries are expected to invest in the BPO sector during the forecast period.
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Analysts forecast the Global BPO market of Manufacturing Segment to grow at a CAGR of
4.22 percent over the period 2013-2018.
Covered in this Report
The Global BPO market of Manufacturing Segment can be segmented into three divisions:
HR Outsourcing, F&A Outsourcing and CRM Outsourcing. This report provides information
about the market share of the Global BPO market of Manufacturing Segment by application.
The report also provides information about the end-user segmentation of the Global BPO
market of Manufacturing Segment.
Global BPO Market in Manufacturing Segment 2014-2018

Global BPO Market of Manufacturing Segment 2014-2018, has been prepared based on an
in-depth market analysis with inputs from industry experts. This report covers the Global
BPO market of Manufacturing Segment landscape and its growth prospects in the coming
years. The report also includes a discussion of the key vendors operating in this market.
Analyst recognizes the following companies as the key players in the Global BPO Market of
Manufacturing Segment: Capgemini SA, HCL Technologies Ltd., Infosys Ltd. and Wipro Ltd.
Other Prominent Vendors in the market are: Accenture, WNS, Tech Mahindra, Serco, iQor,
Aditya Birla Minacs and 3i Infotech.
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Market Driver
Reduction in Operational Costs
Market Challenge
Shortage of Skilled Workforce
Market Trend
New Outsourcing Locations
Key Questions Answered in this Report
What will the market size be in 2018 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?
Global BPO Market in Manufacturing Segment 2014-2018

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Global BPO Market in Manufacturing Segment 2014-2018