INFM - 9 - Member States Portal

United Nations
INFM Inter-Agency Network of Facilities Managers
INFM - 9
Facilitated by:
Office of Central Support Services
United Nations Headquarters
New York
Hosted by:
Council of Europe
Strasbourg, France
FINAL REPORT
Ninth Annual Meeting
May 11‐12 2009
Page 1 of 19

TABLE OF CONTENTS
I. Report of INFM-9 3
A. Introduction 3
1. Opening Remarks of INFM-9 3
2. INFM-9 Participation, Goals and Expectations 3
B. Summary and Recommendations of INFM-8 by INFM-9 Chairperson
Ms. Andrea Henrichsen, Chief of General Services Section, ECLAC
C. Presentations of INFM-9 discussion topics (can be viewed on i-Meets
website)
4
5
D. Recommendations of INFM-9 6
E. Working Groups formed at INFM-9 8
F. Evaluation and Feedback of INFM-9 10
G. Group Photo of INFM-9 13
H. List of INFM-9 Participants 13
II. Agenda of INFM-9 meeting 15
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I. Report of INFM-9
A. Introduction
The ninth annual session of the Inter-Agency Network of Facilities Managers (INFM) was held
at the Council of Europe in Strasbourg, France from 11 to 12 May 2009 for all participants. The
meeting welcomed 41 participants representing 30 UN duty stations, Regional Commissions, Funds,
Program Specialized Agencies, and other International Organizations. INFM is an organization
dedicated to promoting best practices in the management of facilities. Each year we come together to
share ideas and common practices in the facilities industry as well as to compare management of
facilities through benchmarking, performance indicators and sustainable practices.
1. Opening Remarks of INFM-9:
Ms. Andrea Henrichsen, Chief of General Services Section, ECLAC (INFM-9 Chairperson)
Mr. Mário Martins, Director General of Administration and Logistics, Council of Europe
Mr. Clemens M. Adams, Director of Facilities and Commercial Services Division, OCSS/ UNHQ
Ms. Gunilla Hedman, Director of Logistics, COE (INFM-9 Vice-Chairperson)
Ms. Andrea Henrichsen presented an introductory address to all INFM-9 participants.
This was followed by welcome remarks from Mr. Mário Martins who welcomed all
participants to the Council of Europe located in Strasbourg, France. Opening addresses were
provided by Mr. Clemens M. Adams and Ms. Gunilla Hedman. Mr. Adams thanked the
coordinators, Ms. Andrea Henrichsen, Ms. Gunilla Hedman, and the Council of Europe for
their effort, enthusiastic planning, and accomplishment in organizing this extensive and diverse
conference for the INFM-9 participants. He encouraged the speakers and participants to take
this next couple of days to participate in this rare opportunity to exchange best practices and
ideas on Facilities Management.
2. INFM-9 Participation, Goals and Expectations
When participants shared their plans and expected outcomes of this conference, many expressed
a repeated theme of their desire to “meet, share and learn” from colleagues about best practices and
experiences working in facilities management.
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B. Summaries of Findings and Recommendations INFM-8
Ms. Andrea Henrichsen, INFM-9 Chairperson
Chief of General Services Section, ECLAC
Long-Term Maintenance and Conservation Plans (Capital Master Plans): It was recommended
that comprehensive long-term maintenance and conservation plans (master plans) be elaborated in
every organization, in particular with a view to ensure an appropriate follow up to major renovation or
capital master plans. INFM-8 reaffirmed that the facilities management focus should be more
proactive in addressing serious deferred maintenance, conservation and renovation issues in a timely
manner before they negatively impact on programme execution, regular operations and, first of all
safety and health of staff and delegates. Long-term maintenance and conservation plans (capital master
plans) supported by adequate funding would enable organizations to avoid deferring major urgent
renovation works and provide more cost effective and efficient maintenance and conservation
(ensuring the safety, health and operations of facilities); INFM-8 recommends that all major
renovations are planned and implemented to satisfy the following order of priorities: safety, hygiene,
security, ecological and sustainable criteria. This will minimize adverse effects of eventual under -
budgeting.
Funding Major Renovation and Maintenance Projects: It was found that participating
organizations and agencies should put in place Real Estate or Capital Expenditure Funds, which could
be financed from respective regular budgets. The main purpose of such funds would be to provide
resources and financing for long-term maintenance and conservation plans (master plans), as well as
major renovation and capital investment (JIU/REPORT/2006/4). Real Estate or Capital Expenditure
Funds would accumulate resources and outbalance inflation impacts through interest earnings.
Secretariats of those Organizations, which have not yet established the above mechanism, are invited
to address their respective legislative bodies in order to attain this objective. The rate of regular budget
allocations to Real Estate or Capital Expenditure Funds should be established by every organization
individually, on the basis of estimated value (market value/insurance value) of buildings and premises,
taking into account their quality and state of repair and be situated between 1 and 4% of the estimated
value.
Participation of Field Specialists: Audit teams for FM should be composed and staffed by
specialists in the field in order to avoid difficulties in understanding the functioning; and in order to
better formulate recommendations intended to enhance delivery and efficiency.
Long Term Sustainability & Energy Savings: INFM-8 recognizes that many initiatives have been
developed throughout the Organization and the INFM members’ institutions to improve energy
efficiency and lower carbon impact. The INFM-8 welcomes the support of the SUN team and their
offer to provide advisory services and support to reform towards climate neutrality by reducing the
generation of greenhouses gases, in particular for the development of specific guidelines in the
building management, procurement and Organizational culture areas for benchmarking and how to
formulate the necessary data. Additionally, some INFM members raised the issue of differentiating
between owned and rented facilities, due to the limitations in reducing carbon emissions in those
rented facilities.
INFM Website: It was recommended that each INFM members should contribute and post one
relevant project or Facilities Management article to the INFM website per year for the benefit of all.
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C. Presentations of INFM-9 discussion topics
The following facilities management topics were presented and discussed. The presentations can be
found on i-Meets members’ website (To access via internet go to: http://infm.un.int)
Business Continuity
1. Business Continuity: An All Hazards Approach by Mr. Chatiya Nantham, ADB
2. Inter-Agency Business Continuity Plan in Santiago by Ms. Andrea Henrichsen, ECLAC
Benchmarking & Performance Indicators
3. Benchmarking & Performance Indicators by Mr. Alireza Ghaemi, UNIDO
4. Results Indicators & Benchmarks for Helpdesk by Mr. Guy Girod, ILO
Performance Based Contracts
5. Performance Based Contracts by Mr. Chatiya Nantham, ADB
6. Performance Based Contracts by Mr. Andrew Robertson, UNMIS, DFS
Facilities Management in Peacekeeping Missions
7. Facilities Management in Peacekeeping Missions by Mr. Andrew Robertson, UNMIS, DFS
8. Facilities Management in Peacekeeping Missions by Ms. Dubravka Marijanovic-Prolic, DFS
Funding for Major Renovations & Long-Term Maintenance
9. Capital Master Plan at UN Headquarters, Michael Adlerstein, Assistant Secretary-General of the
Capital Master Plan, UNHQ. *
10. Strategic Heritage Plan-Renovation of the Palais des Nations by Mr. Anatoli Kondrachov, UNOG
11. Renovations/Densification and Extension of WTO Building in Geneva by Ms. Teresa Garcia Gill,
WTO
12. Building Infrastructure and Life Cycle Maintenance by Ms. Mary Beth Kelly, IMF
Environmental Impact on Facilities Management
13. Impact on UN Climate Neutral Strategy and Guidelines by Ms. Inhee Chung, UNEP/SUN
14. Long Term Arrangement on Reducing Energy Consumption by Mr. Romain Kieffer, UNOV
15. Environmental Management System for FAO by Ms. Tina Mittendorf, FAO
Technology for Conference Facilities
16. Technology for Conference Facilities by Mr. Stephen Stannah, UNON
* PowerPoint presentation is not available.
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D. Recommendations of INFM-9
Organizations participating in INFM reconfirm:
Maintaining the format of the annual meetings (3 days) and procedures developed by the
network since its establishment;
Aiming at sharing experiences and establishing best practices in facilities management.
The UN system participants of INFM also confirm their will to reinforce the One UN principle
in facilities management.
Develop a common energy-saving and environmental/sustainable practice.
Establish Working Groups and Terms of Reference (TOR) to implement INFM-9
recommendations and populate the electronic Library.
1. Recommendations addressed to INFM
INFM has to undertake every effort in order to develop common guidelines and
instruments for facilities management:
Complete the creation of a coherent database for further developing common
benchmarking tools;
Develop a glossary relating to facilities management;
Establish a reference library on facilities management (preparedness plans, business
continuity plans, space management, revenue generating activities, charge-back
practices, regulations, documents on environmental/sustainable policies and guidelines
etc.;
Develop recommendations for capital master and renovation plans;
Continue establishing agendas and timeframes for future meetings in consultation with
participating organizations.
2. Recommendations to be addressed to senior management
INFM-9 reconfirms INFM-7 and INFM-8 recommendations that comprehensive longterm
maintenance and conservation plans (capital master plans) be elaborated in every
organization, in particular with a view to ensure an appropriate follow up to major
renovation or capital master plans. Long-term maintenance and conservation plans
(capital master plans) supported by adequate funding would enable organizations to
avoid or to defer major renovation works, maintain the asset value, and provide more
cost effective and efficient maintenance and conservation.
INFM-9 reaffirmed that the organizations’ approach toward facilities management
should be more supportive in addressing serious deferred maintenance, conservation
and renovation issues in a timely manner before they negatively impact on programme
execution, regular operations and, first of all safety and health of staff and delegates.
3. INFM-9 Recommendations to INFM-10
Subjects representing priority interest and for future meetings:
o Funding for long-term maintenance, conservation and renovation/CMP, discuss and
review criteria on budgeting infrastructure and life cycle maintenance evaluation;
o Charge back system;
o Space management and office space guidelines;
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o Benchmarking and performance indicators;
o Comprehensive approaches to FM’s environmental and sustainability issues;
o Procurement in FM;
o Website Development
4. INFM-10
INFM-10 will take place in 2010 in United Nations Office Nairobi (UNON), Kenya.
Ms. Gunilla Hedman (Council of Europe) was elected Chairperson and Mr Stephen
Stannah (UNON),Vice-Chairperson of INFM-10.
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E. Working Groups formed at INFM-9
1. INFM Website (All Members):
a. Ongoing contribution of members is deemed necessary
b. Provide information on SOW and draft contracts of professional services (i.e.
architectural/engineering design, specialty consultancy services).
c. Provide information on SOW and draft contracts of common services.
d. Information provided by the INFM members should be classified and saved in a thematic
library as a valuable reference and benchmarking resource.
2. INFM Website Library (UNHQ):
a. Include a Glossary of terms to enable standard language (i.e. Long Term Planning, Capital
renovation, maintenance/ replacement Programme, rolling plan, Capital plan, major
improvements). All INFM members are to submit a definition of their programme
planning/ alterations programme defining the wording of the different stages.
b. Include information on policy maters and contracts:
1. Create a thematic Library to enable fast search. (search option to be included within the
site).
2. Publish examples of BCP
3. Publish Avian Flu Pandemic Preparedness Plan.
4. Publish Office Space Standards per Organization. (attach a schematic layout indicating
basic modules).
5. Furniture standards and policy (photographs, systems contracts, prices and selection
process.
6. Draft contract of CMP MG Price. Estimators’ SOW/ Contract.
7. CMP: description of how they built in the inflation and contingency factors and
information on percentages requested and granted.
8. Clients Service Surveys from different Organization.
9. Strategy ‘guidelines’ on Environmental / sustainable policies.
10. Certification process (ADB).
3. Charge-back for common services (UNHQ):
a. Lease of office space (prices/ calculation of leased space)
b. Director General’s / Executive Secretary’s Residence: leased, owned, maintenance.
c. Parking space (charges, policy, monitoring)
4. Business Continuity Plan (ADB &ECLAC):
a. A Business Continuity Plan (BCP) must differentiate between crisis versus pandemic
(structural threats versus medical threats) response and approach.
b. A BCP plan must be clearly articulated; senior management and selected critical task force
members must agree to participate.
c. BCP “needs ongoing maintenance/review”.
d. Share with members generic BCP principles.
e. Share Avian Flu Pandemic preparedness plan. (By country and Region)
5. Benchmarking (UNIDO/BMS&UNFPA&ILO):
a. Benchmarking is a vital topic to keep within our organization and should be continued.
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. Discrepancies in information should be identified and shared for clarification on a one-toone
basis.
1. Incorporate and clearly stipulate working hours for data collection comparison.
2. Develop glossary of terms (to include within the glossary of the Library).
3. Several Organizations have recommended hiring a Consultant who shall standardize the
data and compile the information spending an allotted amount of time with every
INFM.
4. Organization. The expenditure shall be paid for in equal parts among the members. (To
decide leading Organization to contract these services).
6. Development of a Capital Master Plan Criteria (UNESCO&WTO&UNHQ):
a. The criteria for a Capital Master Plan needs to be consistently used by organizations in
order to develop comparisons and understand contrasts between organizations.
b. Organizations need to develop a better procedure for budgeting to take in organizational
“factors” (UN or other).
c. The critical aspect of major renovations is related to evaluating how to maintain continuity
of business operations in premises, or not, must be financially evaluated (phased renovation
or use swing space, etc.).
d. This working group will request members to share substantiating criteria to raise
management and public awareness in order to gain budget approval and backing for Capital
renovations.
7. Sustainability (UNEP/SUN&COE):
a. Sustainability issues, findings, audits, etc. should be shared with INFM members to use as
a benchmarking tool for other agencies.
b. INFM to compile a list of environmental/sustainable actions taken by each organization.
c. Comparison to determine effectiveness/energy reduction results in changing standard
temperature of building winter and summer.
1. Request that UNEP develop guidelines for shared and rental premises.
2. UNEP’s definition on Clean Development management versus Energy Neutral/
Sustainable building.
3. Estimate our greenhouse gas emissions consistent with accepted international
standards; (benchmarking)
4. Undertake efforts to reduce our greenhouse gas emissions to the extent possible; and
5. Analyze the cost implications and explore budgetary modalities, including consulting
with governing bodies as needed - of purchasing carbon offsets to eventually reach
climate neutrality.
8. Video teleconference Meetings (WFP & UNHQ)
Video-teleconference meetings will be coordinated to review in-depth topics.
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F. Evaluation and Feedback of INFM-9
An evaluation form of the INFM-9 conference was distributed to all participants who attended in
order to assess the level of satisfaction, understand the strengths and identify opportunities for
improvements. The results summarized below reflect the responses of 21 participants out of the total
of 42 members who attended the conference this year.
1. What are your overall feedback/comments of the INFM-9 meeting?
*Need more structure
for presentations
*Time management
was an issue
28%
72%
*Presentations are very useful
*Geat opportunity to exchange ideas
*Learned from other participants
Postive Feedback
Opportunites for Improvements
2. Feedback/Comments in the Agenda items?
a. Were the topics useful?
*Some topics did not directly
relate to members' field of work *Provided different and insightful
*Too many topics 14%
approaches to facilies management
*Broad range of topics
86% *Able to share the lessons learned
All topics are useful
Not all topics were useful
b. Was the time allocated to each Agenda topic sufficient?
*Little time for comments
after each presentation
*Presentations were too
long
14% * Satisfied that each topic
in the agenda was
presented
86%
Yes
No
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c. Name the topic that you considered:
1. Most useful
While most participants found environmental and sustainability topics the most useful,
three other topics also provided helpful insight into facility management issues.
13%
19%
19%
49%
Environment & Sustainability
Business Continuity
Benchmarking & Performance Indicators
Funding for Major Renovations & Long-Term Maintenance
2. Least useful
A few participants found the presentation on Peacekeeping Missions to be the least
useful, mainly because it did not deal with their work.
71%
29%
Least Useful:
Presentations on
Peacekeeping Missions
d. What additional objectives do you think should have been accomplished at INFM-9?
14% of those who participated in this evaluation felt that security related issues need to be
discussed on more regular basis.
3. Did INFM-9 allow sufficient exchange of ideas with fellow participants?
All participants felt that INFM-9 was an important opportunity to share ideas and learn from
one another’s experiences.
4. Duration of INFM-9 (1 – too long; 2 – adequate and 3 – too short)
All with the exception of one felt that the INFM-9 was too short. Generally, participants found
that using all the 3 days would be more beneficial.
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5. Feedback / Comments on the preparation for INFM-9.
a. Information was received in advance
*Recommend early
circulation of
presentations
26%
74%
*Comprehensive
and useful
*Well organized
Yes
No
b. Information/Details of the facilities including travel and hotel accommodation
All participants expressed positive feedback on receiving information on travel and hotel
accommodations.
c. Information flow using ‘i-Meets” in INFM website
19% 33%
48%
Can be improved
Adequate
Never used
6. Do you have other comments that you would like the organizing team to take into
consideration in planning for INFM-10 and subsequent meetings?
* Invite specialists (i.e. procurement, audit) who are not necessarily INFM members to be
speakers on specific issues.
* Keep INFM conference for full period (2 ½ - 3 days).
* Establish Facilities Management Standard Operating Procedures and Guidelines.
* 3 months preparation will allow sufficient time for speakers to prepare the materials.
* Ask each organization to participate financially in order to finalize a glossary and data of
indicators and benchmarks amongst INFM participants.
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G. Group Photo
H. List of INFM-9 Participants
No. Name
Organization and Location
1 Mr. Adeyinka Okuwoga International Atomic Energy Agency (IAEA),Vienna, Austria
2 Mr. Alessandro Sodano World Food Programme (WFP), Rome, Italy
3 Mr. Alexander Barabanov United Nations Office at Nairobi (UNON), Nairobi, Kenya
4 Mr. Alireza Ghaemi United Nations Industrial Development Organization (UNIDO), Vienna, Austria
5 Mr. Anatoly Egoshkin Untied Nations Educational, Scientific and Cultural Organization (UNESCO),
Paris, France
6 Ms. Andrea Henrichsen Economic Commission for Latin America and the Caribbean (ECLAC),
Santiago, Chile
7 Mr. Andrew Nye United Nations Headquarters (UNHQ), New York, USA
8 Mr. Andrew Robertson United Nations Mission in Sudan (UNMIS), Khartoum, Sudan
9 Mr. Anis Chibli United Nations Office at Geneva (UNOG), Geneva, Switzerland
10 Ms. Anna Sayagh International Fund for Agricultural Development (IFAD), Rome, Italy
11 Mr. Antonio Giuffrida Organization for the Prohibition of Chemical Weapons (OPCW), The Hague,
The Netherlands
12 Ms. Brenda Behan World Food Programme (WFP), Rome, Italy
13 Ms. Celina Kersh United Nations Headquarters (UNHQ), New York, USA
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No. Name
Organization and Location
14 Mr. Chatiya Nantham Asian Development Bank (ADB), Manila, The Philippines
15 Mr. Clemens M. Adams United Nations Headquarters (UNHQ), New York, USA
16 Mr. David Kafui Gaba International Tribunal for the Law of the Sea (ITLOS), Hamburg, Germany
17 Mr. Deeb Ibrahim Economic and Social Commission for Western Asia (ESCWA), Beirut, Lebanon
18 Ms. Dubravka
Marijanovic-Prolic
United Nations Headquarters (UNHQ), New York, USA
19 Mr. Frank Malle Economic Commission for Africa (ECA), Addis Ababa, Ethiopia
20 Mr. Gérard Turcato International Labour Organization (ILO), Geneva, Switzerland
21 Ms. Gunilla Hedman Council of Europe (COE), Strasbourg, France
22 Mr. Guy Girod International Labour Organization (ILO), Geneva, Switzerland
23 Mr. Halim Nader Economic and Social Commission for Western Asia (ESCWA), Beirut, Lebanon
24 Mr. Hanns Holl United Nations Volunteers (UNV) - Bonn
25 Ms. Heather Kilner International Criminal Tribunal for the former Yugoslavia (UNICTY), The
Hague, The Netherlands
26 Ms. Ibrahima N’Gaide World Health Organization (WHO), Geneva, Switzerland
27 Ms. Inhee Chung United Nations Environment Programme (UNEP) - Paris Office
28 Mr. Jaroslaw
United Nations Children’s Fund (UNICEF), New York, USA
Chomanczuk
29 Ms. Marilu Blanco-Borra Untied Nations Educational, Scientific and Cultural Organization (UNESCO),
Paris, France
30 Ms. Mary Beth Kelly International Monetary Fund (IMF) – Washington, D.C.
31 Mr. Michel Nicolas World Meteorological Organisation (WMO), Geneva, Switzerland
32 Mr. Mirko Rizzuto United Nations Volunteers (UNV),Bonn, Germany
33 Mr. Paul Thompson Economic and Social Commission for Asia and the Pacific (ESCAP), Bangkok,
Thailand
34 Mr. Pierre-Olivier European Commission (EC), Brussels, Belgium
Bindels
35 Mr. Ranko Vujacic United Nations Industrial Development Organization (UNIDO), Vienna Austria
36 Mr. Romain Kieffer United Nations Office at Vienna (UNOV), Vienna, Austria
37 Mr. Stephen Stannah United Nations Office at Nairobi (UNON), Nairobi, Kenya
39 Ms. Teresa Garcia-Gill World Trade Organization (WTO), Geneva, Switzerland
40 Ms. Tina Mittendorf Food and Agricultural Organization of the United Nations (FAO), Rome, Italy
41 Mr. Viktor Sekulovski United Nations Population Fund (UNFPA), New York, USA
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II. Agenda of INFM-9 Meeting
United Nations
Inter-Agency Network of Facilities Managers
Funds, Agencies, and Affiliates
INFM - 9
Ninth Annual Meeting
11 - 12 May 2009
AGENDA
Hosted by:
Council of Europe (COE)
Strasbourg, France
Facilitated by:
OCSS/DM, UN Headquarters, New York
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11 May 2009
Morning Session 9:00 a.m. - 12:30 p.m.
INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9
9:00 - 9:30 a.m.
Registration
———————————
9:30 - 9:45 a.m.
Address by Chairman
Ms. Andrea Henrichsen, Chief, General
Services Section, ECLAC
———————————-
9:45 - 10:00 a.m.
Welcome remarks
Mr. Mário Martins, Director General of
Administration and Logistics, COE
———————————
10:00 - 10:15 a.m.
Opening Address
Mr. Clemens Adams, Director, Facilities and
Commercial Services Division, UNHQ
———————————
10:15 - 10:30 a.m.
Address by Vice-Chairman
Ms. Gunilla Hedman, Director of Logistics, COE
———————————
10:30 - 11:00 a.m.
Summary and recommendations of INFM - 8
Introduction of INFM - 9 Participants, Goals and Expectations
Ms. Andrea Henrichsen, ECLAC
Coffee Break 11:00 - 11:30 a.m.
11:30 - 11:45 a.m.
Business Continuity: An All Hazards Approach
Mr. Chatiya Nantham, ADB
Inter-Agency Business Continuity Plan in Santiago
Ms. Andrea Henrichsen, ECLAC
11:45 a.m. - 12:15 p.m. Q&A Discussion
Lunch 12:30 - 1:30 p.m.
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11 May 2008
Afternoon Session 1:30 p.m.– 4:45 p.m.
INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9
Benchmarking & Performance Indicators
1:30 - 1:45 p.m.
Mr. Alireza Ghaemi, UNIDO
Results Indicators and Benchmarks for Helpdesk
Mr. Guy Girod, ILO
1:45 - 2:15 p.m.
Performance Based Contracts
Mr. Chatiya Nantham, ADB
Mr. Andrew Robertson, UN DFS/UNMIS
2:15 - 2:45 p.m. Q&A Discussion
Coffee Break 2:45 - 3:00 p.m.
Funding for Major Renovations & Long-Term Maintenance
3:00 - 3:15 p.m.
Construction Management for the Capital Master Plan at UN Headquarters
Mr. Michael Adlerstein, CMP/UNHQ
3:15 - 3:30 p.m. Q&A Discussion
3:30 - 3:45 p.m.
Strategic Heritage Plan-Renovation of the Palais des Nations
Mr. Anatoli Kondrachov, UNOG
3:45 - 4:00 p.m.
Renovations/Densification and Extension of WTO Building in Geneva
Ms. Teresa Garcia Gill, WTO
4:00 - 4:15 p.m.
Building Infrastructure and Life Cycle Maintenance
Ms. Mary Beth Kelly, IMF
4:15 - 4:45 p.m. Q&A Discussion
Official Group Photo and Dinner at the COE 5:30 p.m.
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12 May 2008
Morning Session 9:00 a.m.- 12:00 p.m.
INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9
Environmental Impact on Facilities Management
9:00 - 9:15 a.m.
Impact from UN Climate Neutral Strategy
on Facilities Management
Ms. Inhee Chung, UNEP/SUN
9:15 - 9:30a.m.
Long Term Arrangement on Reducing Energy
Consumption (investment, maintenance and amortization)
Mr. Romain Kieffer, UNOV
9:30a.m. - 9:45 a.m.
Environmental Management System for FAO
Ms. Tina Mittendorf, FAO
9:45 –10:30 a.m. Q&A Discussion
Coffee Break 10:30 - 11:00 a.m.
Sustainable Facilities Management
11:00 – 11:15 a.m.
Guide for Climate Friendly Buildings &
Sustainable Building Procurement Handbook
Ms. Inhee Chung, UNEP/SUN
11:15 – 11:30 a.m.
ECLAC Sustainable Procurement for Facilities Management
Ms. Andrea Henrichsen, ECLAC
11:30 - 12:00 p.m. Q&A Discussion
Lunch 12:00 - 1:00 p.m.
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12 May 2009
Afternoon Session 1:00 - 5:00 p.m.
INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9 INFM-9
1:00 - 2:30 p.m.
Tour of COE
Ms. Gunilla Hedman, COE
Coffee Break 2:30 -3:00 p.m.
3:00 - 3:15 p.m.
Facilities Management in Peacekeeping Missions
Mr. Andrew Robertson, UN DFS/UNMIS
3:15– 3:30 p.m. Q&A Discussion
3:30– 3:45 p.m.
Technology for Conference Facilities
Mr. Stephen Stannah, UNON
3:45 - 4:00 p.m. Q&A Discussion
4:00 - 5:00 p.m.
INFM-9
Summary and Conclusions
INFM - 10
Theme and Topics
Election of Chairman and Vice-Chairman
Designation of Place
Closing Remarks
Ms. Andrea Henrichsen, ECLAC
Optional Boat Trip & Dinner 6:30 p.m.
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