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FINAL PROGRAM - California State Hospice Association

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10:30 A.M. – 11:30 A.M.<br />

Master Speaker Sessions<br />

Master speakers are noted experts in the hospice field who<br />

have been invited to present at this year’s conference.<br />

5A. <strong>Hospice</strong> at Risk: What <strong>Hospice</strong> Staff Need<br />

to Know and Do<br />

STEVENS CREEK<br />

Holly Swiger, PhD, MPH, RN, Vice President, Regulatory<br />

Initiatives, Weatherbee Associates<br />

Does your documentation clearly<br />

demonstrate your patient’s eligibility<br />

for hospice? Are you clear on the<br />

requirements and process you must<br />

follow to support your claims for your<br />

patients? The scrutiny in healthcare<br />

is intensifying. Audits for hospice<br />

continue to expand in number, type<br />

and frequency. In our role as hospice<br />

consultants, we are seeing a significant<br />

rise in technical denials, some<br />

of which have resulted in hospices going out of business.<br />

Come and hear about the expanding audit environment and<br />

learn the importance of sound technical and clinical eligibility<br />

so that your agency is best prepared for any audit.<br />

Co-Sponsored by Edgewood Partners Insurance Center—EPIC<br />

5B. Goals First: Building a Better, More Patient<br />

Centered Plan of Care<br />

LAWRENCE<br />

Michael Nisco, MD, MBA, DABHPM, Medical Director,<br />

Saint Agnes <strong>Hospice</strong> and Palliative Care Services<br />

Are your plans of care truly patient<br />

centric? Come to this session to learn<br />

how to have a better conversation<br />

with patients and families about their<br />

end of life wishes. You’ll leave the<br />

session with a clearer understanding<br />

of the role of DNR orders such<br />

as POLST, and how your hospice<br />

can better adapt to the expanding<br />

hospice continuum of care. Bring a<br />

difficult case example, and be prepared to participate in an<br />

interactive program focused on better aligning hospice services<br />

with patients’ treatment preferences.<br />

Sponsored by AseraCare <strong>Hospice</strong><br />

5C. <strong>Hospice</strong> Journey-the Challenge of Caring<br />

SAN TOMAS<br />

Dale Larson, PhD, Professor of Counseling Psychology, Coordinator<br />

Health Psychology Emphasis, Santa Clara University<br />

As end-of-life care enters its “second<br />

wave,” hospice and palliative care<br />

services continue to expand, bringing<br />

better quality of life to increasing<br />

numbers of dying persons and<br />

their families. Patients and families<br />

are increasingly achieving the kinds<br />

of outcomes they say matter most—<br />

better symptom management, clearer<br />

communication about the patient’s<br />

condition, greater sensitivity to spiritual and cultural issues,<br />

and control over the site of death. Despite this progress,<br />

many challenges remain. We will explore some of these key<br />

challenges, and strategies for meeting them, with special<br />

attention to the challenge of caring: finding a way to maintain<br />

our sense of compassion, and to grow personally and professionally,<br />

while courageously assisting others to live with hope<br />

in a world in which loss, and often trauma, are inescapable.<br />

Co-Sponsored by Fairhaven Memorial Park<br />

Helping families cherish life.<br />

AseraCare <strong>Hospice</strong> provides<br />

compassionate end-of-life care in:<br />

• Concord<br />

• Fresno<br />

• Stockton<br />

www.AseraCare.com<br />

Equal opportunity provider of healthcare services.<br />

AHS-09700-12<br />

16 <strong>PROGRAM</strong> BY DAY—FRIDAY, OCTOBER 5, 2012

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