Buy with Confidence - Trading Standards Institute

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Buy With Confidence Web Site Hits 2009 Trade Category Building and Construction Building Construction and Maintenance User Access Count 6211 6081 Plumber 5261 Bathroom installation 4774 Roofing 4612 Electricians 4409 Plumbing 4352 Property Maintenance 4018 Bathrooms 3870 Central Heating 3814 Double Glazing 3738 Heating 3712 Carpenter 3644 Kitchen Fitter 3437 Home Improvements 3425 Decorators 3376 Garage Doors - Installation & Repair 3371 Plasterer 3289 Car Sales 3232 8
Top 19 “Buy With Confidence” web site user search hits over last year. Over 6000 consumers searched for builders using the Buy With Confidence web site in 2009. www.buywithconfidence.gov.uk For details of your companies web site statistics email fran.evans@brighton-hove.gov.uk Trading Standards In the News Trading Standards officers are warning house holders of the dangers of dealing with doorstep callers. In the latest incident in Hove, a couple were cold called reference a new driveway. The couple made it quite clear that they did not want the work done at present but would like a quotation for the work as they were considering it in the future. They did receive a brief written quote but the next day found a team of six men digging up their drive. When the couple challenged the men about the work they were verbally intimidated and at that point rang Trading Standards. Officers from the Brighton & Hove Rapid Action Team attended the address and spoke to the couple. They established that several criminal offences had been committed but before they could confront the rogues, the workmen fled the scene. Sussex police attended and the matter is now being investigated as Criminal Damage. The first six months of this financial year has seen a 50% increase in calls to the team compared with the same period for the two previous years. The Team would like to express their thanks to all the Buy With Confidence > continued overleaf 5
Page 1 and 2: Buy with Confidence Trading Standar
Page 3 and 4: A Consumer Rights Q&A for Christmas
Page 5 and 6: Council Business Services The table
Page 7: Positive Feedback From Your Custome
Page 11 and 12: Just some of the things people comp

Buy with Confidence - Trading Standards Institute

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