AT&T Wireless Home Phone FAQs

AT&T Wireless Home Phone FAQs
6etting gtart6d
Q. What exactly is an AT&T Wireless Home Phone device? How does it work?
A. The AT&T Wireless Home Phone provides home phone calling service using your existing cordless
phone or standard home phone equipment. The device completes calls using AT&T's wireless network
inslead of a landline connection.
Q. What kind of phone do f need to work with the AT&T Wireless Home Phone device?
A, Use of a DECT cordless phone is highly recommended for best utility and performance. However,
most standard touch tone phone equipment may be used. Rotary phones are not supported.
Q, What additional features are included with AT&T Wireless Home Phone?
A. The following features are included:
* Call Waiting
* Call Forwarding
'
'
Caller Id (number only)
3 Way Calling
* Basic Voicemail
o
{+-L_1. S11. Yt l
Q, How do I set up my voicemail box?
A, Dial "1" on any home phone connected to lhe Wirele$s Home Phone device and wail 3 seconds to
connect to ysur AT&T wireiess voicemail. Simpiy follow the voice prompts to create a password and
record your name and greeting. After completing the setup process, you will be abrle to receive
voicemail.
Q. How do I retrieve my voicemail messages? How about when I'm away?
A. Dral "l"on any honre phone connected to the Wireless Home Phone device and wait 3 secondsLo
connect to yotirAT&T wireless voicemail. Simply follow the prompts to lislen to and manage your
voicemail messages. Note: You rnay be required to enter your passvnord each time you check
voicemail.

To retrieve rnessages from a phone not connected to the Wireless Home Fhone device, diai the phcne
nurnber associated with your Wireless Home Phone service, when voicemail picks up, enter *. You will
then be prernpted to enler your password. Simply follow the prornpts to listen to anci manage your
voict:mail messages.
Q. Can I pcrt rny existing home phone number to the AT&T Wireless Home Fhone service?
Jf,. Yes, however eligibility to port your horne number may vary and can take up to 5 days or more lo
complete.
Q' Do I need broadband Internet service for the AT&T \lVireless llome Phone device to
work?
A, No, the service is provided through a wireless connection,
Q. tiow do I install and set up my AT&T Wireless Home Phone device?
A' Please see your Getling Started Guide for the most cornmon installation methods. Other helpfuj
inl'ormation:
r Instailation near a window is strcngly recommended to ensure the strongest possible wireiess
signai to maximize voice quality.
r If lhe Wireless Home Phone signal strength indicafor does not display full signal strength (qreen).
you rnay need to reiocate the device to anofher part of the horne with a stronger wireless signal
for optimal performance.
Q. Can I use Wireless Hcme Phone with my existing horne phone wiring?
A' Interconnecting to home telephone wiring is possibie; however, it is not recommended unless you
possess sufficient knowledge of electrical systems. Use with home wirinq requires the physicai
disconnection from other services, including the landline coming intc yaur home. Use cf a cluaiified
iicensed electrician is highly recornmended. Improper installation may resuit in phone equipment
damage or even a fire.
Q. I can't make or receive calls with my AT&T Wireless Home Phone service, What should I
do?
4,. Please foilow the troubleshooting $teps in your User Manuai. If further assistanc€ is required, call l.-
800-33 1 -0500.

n
gfr
' fr &
ffiffiw nffiililm flffi ruffirr'} ffi ffinffirrffi
g&
ffiffiYwH m* fmn $mffiffi
Keep your existing phone number and handsets.
[xpand your wireless world.
Now the re's a better way lo get home
pl-rone service. AT&T Wireless Home Phone'
service uses a wireless deirice to grve you
everylhing yot: love aboutyour home phone
al a betie r price . Yr:u can keep your existrng
hcnre nun:ber and conlrnue using your
ironre phones. lt's never been easier or more
affcrc-jable to have home phone servlce"
Wireless
Tower
AT&T Wireless Honne Phone
Get more. Save more"
xi &l \"! ir oie:r s licrn el Phr:rr e i:'; t l-ie l ow - r:csil- a i1-er n e Ii\'c lo
lr;;i..lltrr...rital i--rr-.ittr,l l.thoni: !arvrcr,:. Plans sl-;lri as lotl a; 99.9'l
v';lrrlrr .,ri-iirrr-rij .r irnc l-o ,vrtr:r i:.arrrilyi.alk pl:.tn cr $19 !l!l for
unil'i, rl.cd iliri.ir-ri]1.,:1ii,.; c.rllinq, Plu-c. rj qu iflmen'L is free r.rith a
2),'t t: a t 'r
I i it I ct ::r 5 :.l il r v i L: 3 ;l.j r(t e rn e r\t.
One bill i:; the way to go.
li'vtu'ri: iln e:ristrnLt A.i.8ql. cus;lorner, )rour Al'& f U/ireless
i-ir,ri-rr(; ['f rcnr: :,e]r',rictl o;rllqo cn lhe-: sanre bill- i..jc t-t..1\x jar[::1:,
1r; ri.'rne.:rtibnr or pi.rprirwork Lo lor,;e. Yoi,r'll iinrj everythrrrE
',:cu ncr.:cr rit t-rie ci,.rrve r.'icr-rl piace.
Pick your location.
\,vith l-hr':'"^rrrfrlcss honte pfrcner drjvice, Lhr:re's no'oieill phcne
;.:i;f', ncco:larr:- I fr:;l- nreans'y'ou {ran L.ise yoi".rr home phone
cjevrce anywlrer? yor,; have a :ltrong r:c:llr rlar sign;.rl and
elect.ricnl oul.l+t.. 'l'he kiLr:hen. yorrr berlroorr or honre c,,flice,
it':;'7r,.i.;r r:;;IL
It's your number. Keep it.
\,te knr-rw vi:ur nurllier is impr:rtant [o,./oli. !]o, oon't ch:lnge:
ll. ','r:L;r extslilq hcrTre nurnl-.er arrrj f;hc,,ne hanrjs;r:f s are the
;;e,.i' ii:c l. i'rr a1.ch fr: r A I 6i l'"' V i rr: I es s H o rn r-: Ph c n e sc r ir i c: c.
i.lc r1ew 1;frc:ncs, rro new n,,ittf,;t,:f :j.
Extra-easy installation.
Yor.r can cir-. iiris vour-sr:'rlf. JLi:it Dlu.j if.. vlrri- eristirr.r,,l
ironre 6-,h