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What is an IMS - Australian Organisation for Quality

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Business needs approach<br />

Each org<strong>an</strong><strong>is</strong>ation <strong>an</strong>d interested parties need to determine what it should strive<br />

<strong>for</strong> in their <strong>IMS</strong> <strong>an</strong>d what <strong>is</strong> acceptable based on its business needs. Taking r<strong>is</strong>ks<br />

<strong>is</strong> part of successful businesses so a bal<strong>an</strong>ce has to be found. Business needs<br />

have to consider concerns of:<br />

- B<strong>an</strong>ks<br />

- Insurers<br />

- Regulators<br />

- Shareholders<br />

- Society<br />

- Work<strong>for</strong>ce<br />

- Statutory business watchdogs<br />

- Customers<br />

- Suppliers/contractors<br />

- Neighbours<br />

May 18, 2011 Page 10

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