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St bernard's - West London Mental Health NHS Trust

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Leavers<br />

Mover<br />

Pam Scott, head of asset management for the capital development<br />

directorate has been seconded to the <strong>West</strong> <strong>London</strong> forensic service,<br />

three days a week, to help deliver the strategic outline case for the<br />

<strong>St</strong> Bernard’s redevelopment programme. She says “I am really excited<br />

about working alongside the clinical team on a project which will change<br />

the future shape of the <strong>St</strong> Bernard’s site and provide improved facilities<br />

for our patients, staff, and visitors” Pam can be contacted via groupwise<br />

or telephone x2064/4337<br />

Robin Webster has<br />

recently retired, having<br />

worked for the trust<br />

for 29 years. He has<br />

worked in various roles<br />

within the trust such as<br />

medical records manager<br />

(Broadmoor), where<br />

he saw the introduction<br />

of the computerisation<br />

of patient records, as IT<br />

manager overseeing the<br />

implementation of an IT<br />

network in administration<br />

areas of Broadmoor<br />

and then a trust-wide<br />

role as IT security and<br />

training manager. Robin’s<br />

achievements in his most<br />

recent role as information<br />

governance manager<br />

were the implementation<br />

of the Freedom of<br />

Information Act. He<br />

also raised awareness<br />

across the trust of the<br />

importance of information<br />

security, which has led to a<br />

significant improvement in<br />

the way that confidential<br />

information is handled.<br />

Robin says what he enjoyed<br />

most about this role was<br />

“working with staff of all<br />

disciplines across the trust<br />

and the challenges of<br />

administering FOI”. When<br />

asked what he will miss,<br />

he says “working with lots<br />

of people of all disciplines<br />

and the sports and leisure<br />

facilities at Broadmoor.”<br />

Although retired, Robin will<br />

be returning to the trust as<br />

a part-time mental health<br />

act manager.<br />

Kevin Towers, patient<br />

services manager says “in<br />

Robin’s roles he has been<br />

a first point of contact for<br />

many service users. He has<br />

always impressed me with<br />

his ability to calmly advise<br />

and signpost people on,<br />

while personally ensuring<br />

that each query he’s been<br />

party to gets resolved.”<br />

“Robin has always been<br />

extremely dedicated to<br />

the trust, staff and patients.<br />

He has worked tirelessly,<br />

quietly ensuring compliance<br />

with a complicated system<br />

of legal frameworks and<br />

guidance, always making<br />

himself available for advice<br />

to staff and the public. I<br />

will miss him greatly. He<br />

has been a wonderful<br />

support and an endless<br />

source of knowledge and<br />

experience. I wish him well<br />

for the future and am really<br />

pleased he has chosen<br />

to continue working in<br />

mental health,” says medical<br />

director, Dr Liz Fellow-<br />

Smith.<br />

Wendy Channell,<br />

PA to deputy chief<br />

executive will retire<br />

from the trust this month<br />

and has worked for<br />

the <strong>NHS</strong> for over 40<br />

years! Wendy joined<br />

<strong>St</strong> Bernard’s Hospital<br />

in the 1980s and has<br />

worked in many different<br />

areas of the site which<br />

include estates, HR, John<br />

Connolly Wing, risk<br />

department and trust<br />

headquarters, where<br />

she has gained a great<br />

deal of knowledge and<br />

experience. One of<br />

Wendy’s achievements<br />

is that she has kept an<br />

SUI database prior to the<br />

merger with Broadmoor<br />

and has kept all notices<br />

of incidents up to date.<br />

When asked what she<br />

enjoyed about working<br />

at trust and what she<br />

will miss, she says ‘In<br />

the old days there was<br />

good rapport with all<br />

the departments and<br />

I am sure some of the<br />

old staff will remember<br />

that we had some great<br />

Christmas parties, bonfire<br />

nights and some general<br />

good get togethers.<br />

I will miss some of the<br />

people that I have met<br />

over the years but I am<br />

sure that I will keep in<br />

touch with some of<br />

them. My plans are to<br />

enjoy the rest of my<br />

life, spend more time<br />

doing what I want to<br />

do, seeing people I want<br />

to see and of course<br />

seeing more of my family.<br />

I wish the people that<br />

I am leaving behind me<br />

every happiness for<br />

the future, I will still be<br />

playing bowls so will see<br />

some of you now and<br />

again. Who would have<br />

thought it, I’m 65 yet I still<br />

feel like I’m 25! Mandy<br />

Bassi and Wendy have<br />

shared an office for 12<br />

years, she says “We’ve<br />

laughed, joked and cried<br />

together, we’ve seen a<br />

lot of changes in our<br />

working lives and our<br />

personal lives and its<br />

been a pleasure having<br />

that hard shoulder to<br />

lean on. Wendy is an<br />

honest person who<br />

always speaks her mind<br />

and laughs the loudest.<br />

Wishing Wendy all the<br />

very best for her future.”<br />

Congratulations<br />

David <strong>St</strong>evens, sports<br />

technician at Lakeside mental<br />

health unit, was a finalist in the<br />

<strong>Health</strong> and Social Care Awards<br />

<strong>NHS</strong> <strong>London</strong> Unsung Hero<br />

Awards 2009. When asked what<br />

he enjoyed about the awards<br />

ceremony, he says ‘It was great<br />

to meet such a variety of people<br />

working in the <strong>NHS</strong> who had<br />

been recognised for their roles<br />

in improving the experience<br />

of patients at all levels.’ He<br />

has worked for the trust for 9<br />

years and was nominated for<br />

his motivation in encouraging<br />

patients to take part in various<br />

fitness activities, which has<br />

enabled many to attempt a new<br />

activity and gain a great sense of<br />

achievement. David will also go<br />

the extra mile by carrying a spare<br />

fitness kit, so that service users<br />

can still join in an activity if they<br />

forget theirs or even drive them<br />

to a sports session if necessary.<br />

One big achievement for David is<br />

the refit of the new gym.<br />

Ward managers, George<br />

Mamombe and Anna<br />

McLoughlin, including staff<br />

in Coniston and Windermere<br />

Wards, John Connolly Wing are<br />

proud to have been awarded<br />

Level 1 Accreditation of<br />

In-patient <strong>Mental</strong> <strong>Health</strong><br />

<strong>St</strong>andards for Older People<br />

(AIMS-OP). They participated at<br />

a national level in the standards<br />

audit which aims to look at older<br />

people’s services needs and ways<br />

of improving the quality of care<br />

within wards. Mike Anjoyeb,<br />

lead nurse, says ‘networking with<br />

other older people’s services<br />

in the UK was a very good<br />

experience and we looked at<br />

examples of good practice.’<br />

They shall now be working<br />

towards level 2.<br />

Reception staff from the<br />

<strong>West</strong> <strong>London</strong> forensic<br />

services recently completed an<br />

extensive 4 day First Aid at Work<br />

(FAAW) and mandatory half day<br />

Automated External Defibrillation<br />

(AED) training course which was<br />

facilitated by Mike Neary, director<br />

of Managing Excellence Through<br />

Training Ltd. <strong>St</strong>aff were then<br />

given a familiarisation session on<br />

recording an accident/incident<br />

within the incident management<br />

system facilitated by Carl Dorey,<br />

systems information manager.<br />

Satty Banga, deputy reception<br />

manager and Julliette Wright<br />

McGookin, reception supervisor<br />

says ‘We would like to take this<br />

opportunity to express our<br />

heartfelt thanks to Mike Neary<br />

and Seamus O’Hara for organising<br />

this training seminar for the<br />

forensic reception team. We<br />

would also like to congratulate<br />

all 11 of our staff for successfully<br />

passing this course.’<br />

22 MENTALHEALTHMATTERS MENTALHEALTHMATTERS 23

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