Quantitative and Qualitative Data - Denison Consulting
Quantitative and Qualitative Data - Denison Consulting
Quantitative and Qualitative Data - Denison Consulting
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.<br />
SIOP<br />
. .<br />
2013<br />
. . .<br />
SYMPOSIUM<br />
. . . . . . <br />
. . . . . . . . . . . . . . . . . . . <br />
<strong>Quantitative</strong> <strong>and</strong><br />
<strong>Qualitative</strong> <strong>Data</strong><br />
for Organizational Culture Change<br />
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . <br />
Ia Ko & Bryan Adkins | <strong>Denison</strong> <strong>Consulting</strong>
How do you use<br />
different types of<br />
data when driving<br />
organizational<br />
culture change?<br />
!<br />
All content <strong>and</strong> images Copyright © 2013 <strong>Denison</strong> <strong>Consulting</strong>, LLC. All Rights Reserved.
<strong>Data</strong>-driven approach to<br />
Organizational change<br />
<strong>Data</strong><br />
Energy<br />
Empower<br />
ment<br />
Change<br />
Many benefits & challenges<br />
All content <strong>and</strong> images Copyright © 2013 <strong>Denison</strong> <strong>Consulting</strong>, LLC. All Rights Reserved.
<strong>Data</strong>-driven approach to<br />
culture change<br />
A bit more challenges<br />
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TICKETS!
Doing well but room for<br />
improvement<br />
Empower<br />
employees<br />
Focus on<br />
Customers <br />
Coordinate<br />
& Integrate<br />
All content <strong>and</strong> images Copyright © 2013 <strong>Denison</strong> <strong>Consulting</strong>, LLC. All Rights Reserved.
So their journey begins…<br />
Leadership Team Self-assessment<br />
2009<br />
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…<strong>and</strong> continues.<br />
Culture survey<br />
Pulse survey<br />
Culture survey<br />
pulse survey<br />
Culture survey<br />
2009<br />
2010<br />
2011<br />
2012<br />
All content <strong>and</strong> images Copyright © 2013 <strong>Denison</strong> <strong>Consulting</strong>, LLC. All Rights Reserved.
BEST PRACTICE 1.<br />
Gather<br />
actionable<br />
data.<br />
Nice to<br />
know<br />
Need to<br />
know<br />
All content <strong>and</strong> images Copyright © 2013 <strong>Denison</strong> <strong>Consulting</strong>, LLC. All Rights Reserved.
Not just numbers<br />
Culture survey<br />
Pulse survey<br />
Culture survey<br />
pulse survey<br />
Culture survey<br />
2009<br />
2010<br />
2011<br />
2012<br />
Culture conversations<br />
All content <strong>and</strong> images Copyright © 2013 <strong>Denison</strong> <strong>Consulting</strong>, LLC. All Rights Reserved.
BEST PRACTICE 2.<br />
Use survey results<br />
to drive honest<br />
conversations.<br />
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When things don’t connect<br />
Survey item<br />
responses<br />
Open-ended<br />
comments<br />
Culture<br />
conversations<br />
All content <strong>and</strong> images Copyright © 2013 <strong>Denison</strong> <strong>Consulting</strong>, LLC. All Rights Reserved.
BEST PRACTICE 3.<br />
Use contexts to<br />
connect the<br />
disconnected.<br />
DATA<br />
Take extra steps.<br />
DATA<br />
DATA<br />
All content <strong>and</strong> images Copyright © 2013 <strong>Denison</strong> <strong>Consulting</strong>, LLC. All Rights Reserved.
FINAL<br />
THOUGHTS… <br />
All content <strong>and</strong> images Copyright © 2013 <strong>Denison</strong> <strong>Consulting</strong>, LLC. All Rights Reserved.
Questions?<br />
Comments?<br />
All content <strong>and</strong> images Copyright © 2013 <strong>Denison</strong> <strong>Consulting</strong>, LLC. All Rights Reserved.