219.704 Advanced Cross Cultural Communication

219.704 Advanced Cross Cultural Communication
Here is some basic information about the postgraduate course 219.704 Advanced
Cross Cultural Communication, Auckland Internal offering. You are welcome to
contact the paper coordinator (listed below) for more details.
Points Value:
30 credits
Prescription:
This paper uses cross-cultural theory and research to focus on ways of developing
cross-cultural effectiveness. Areas of study from which students can choose
assignment topics include culture and change, biculturalism, negotiation and
globalisation
Prerequisites:
Graduate Status and permission of the HOD.
Organisation:
Semester One:
Albany
Paper Coordinator:
Albany
Dr. Margaret Brunton
School of Communication, Journalism & Marketing
Massey University
Private Bag 102 904
North Shore City
Auckland 0745
Phone: 09 414 0800 ext 9223
Email: M.A.Brunton@massey.ac.nz
E-Learning Category
Web Required – Standard
Required Text(s):
Compulsory
Adler, N. J., & Gundersen, A. (2008). International dimensions of organizational
behavior (5 th ed.). Mason, Ohio: Thomson.
Recommended
Wider reading is important for the development of your knowledge and the successful
completion of your work. Although there are a number of useful texts (as below),
please focus your reading primarily on available journals and electronic databases.
219.704 Auckland internal paper outline 2011 1

Some useful journals include:
Journal of Cross-Cultural Psychology
International Journal of Cross-Cultural Management
Management International Review
Organizational Behaviour and Human Decision Processes
Journal of International Business Studies
Journal of World Business
International Journal of Intercultural Relations
Browne, N. M., & Keeley, S. M. (2007). Asking the right questions; A guide to critical
thinking (8 th ed.). Upper Saddle River, NJ: Pearson.
Cheney, G., & Barnett, G. A. (Eds.). (2005). International and multicultural
organizational communication. Cresskill, NJ: Hampton Press Inc.
Holliday, A., Hyde, M., & Kullman, J. (2004). Intercultural communication: An
advanced resource book. London: Routledge.
Samovar, L. A., Porter, R. E., & McDaniel, E. R. (2005). Intercultural
communication: A reader (12 th ed.). Belmont, CA: Thomson/Wadsworth.
Thomas, D. C., & Inkson, K. (2004). Cultural intelligence: People skills for global
business. San Francisco: Berrett-Koehler.
Ting-Toomey, S., & Oetzel, J. G. (2001). Managing intercultural conflict effectively.
Thousand Oaks, CA: Sage.
Learning Outcomes:
Students who successfully complete this paper should be able to:
1. Analyse and critique relationships among major theoretical approaches in a field
of cross-cultural communication.
2. Evaluate and synthesise literature in cross-cultural communication.
3. Evaluate the nature of cross-cultural dilemmas and opportunities affecting
individuals and organisations.
4. Analyse and critique the relevance of cross-cultural research findings to specific
cross-cultural situations and issues.
Assessment:
Offering/Assessment Assignment 1,
15%
(team
presentation)
Assignment 2,
40%
(analytical report)
Assignment 3,
30%
(test)
Tutorial
participation 15%
Albany Internal LO2, LO3, LO4 LO1, LO3, LO4 LO1, LO2 LO3. LO4
219.704 Auckland internal paper outline 2011 2

Topics Covered in the Course include:
• Researching cross-cultural frameworks
• Communication and culture
• Collisions in cross-cultural communication in the workplace
• Influences of national and Organisational Culture
• Leadership in the cross-cultural workplace
• Cross-cultural teamwork in organisations
• Organisational information seeking and ethical decision making across cultures
• Negotiating in the cross-cultural workplace
• Culture and conflict at work
219.704 Auckland internal paper outline 2011 3