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Building Operating Management September 2011 - FacilitiesNet

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78<br />

buildingoperatingmanagement<br />

SEPTEMBER <strong>2011</strong><br />

What occupant characteristics can affect the way a<br />

given building population will respond in a fire? Beyond<br />

the ones just mentioned, important characteristics can include:<br />

age; gender; level of alertness; physical and cognitive<br />

ability; building population and density; and the activity<br />

performed by occupants at the time of the emergency.<br />

Understanding all of these human characteristics<br />

can be very helpful when developing and implementing<br />

a facility’s emergency plan. Although occupant characteristics<br />

cannot be changed, effective emergency planning<br />

will increase the likelihood that building occupants<br />

will evacuate to a safe location when there is a building<br />

emergency. Accordingly, when planning for an emergency,<br />

every plan should focus on nullifying specific human<br />

characteristics that may hinder an effective building<br />

evacuation. For example, if a facility has occupants who<br />

aren’t regular visitors to the building, the emergency plan<br />

should include the important role that staff has in assisting<br />

occupants who are not familiar with the building.<br />

Once this emergency plan is implemented, it is important<br />

that periodic drills be performed so that staff can<br />

become familiar with the plan.<br />

qDo Not Assume That People<br />

WIll Evacuate Just Because a<br />

Fire Alarm Sounds<br />

2.<br />

Typically, when a fire alarm system is activated in a public<br />

building, the response to the alarm is slow, if the alarm<br />

is not ignored entirely. Why? Sometimes occupants fail to<br />

recognize the signal or are unaware of the proper response;<br />

sometimes they just don’t hear the signal. Nuisance alarms<br />

also decrease system credibility.<br />

One of the foremost roles of a building’s fire alarm system<br />

is to initiate evacuation and ensure that sufficient time<br />

is available for the occupants to get out of a building before<br />

conditions become untenable. There are several steps that<br />

can be taken to increase the likelihood that occupants will<br />

respond immediately to a fire alarm signal.<br />

First, when selecting a fire alarm/emergency communication<br />

system for a building, consider a system that notifies<br />

occupants through voice communications. To ensure<br />

a successful evacuation in an emergency, people need information.<br />

They want to know what the problem is, what<br />

When selecting a fire alarm/emergency communication system, consider<br />

one that notifies occupants through voice communications<br />

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