UniSA's approach to the Student Portal – UniSA s approach to the ...

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myUniSA How we got feedback Student feedback post-release (cont) From questionnaire (1300 responses) : •Most using it once or more per day •Majority overwhelmingly pleased with the portal •Most visited pages are ‘myStudies’, ‘Welcome (announcements)’ and ‘myEmail’ •Most find it easy to navigate and it provides useful information •Main issues : inadequate search engine; difficult to access course specific info ; slow access using dial up •Access after graduation to include library, post grad course info, announcements about jobs and seminars
myUniSA How we got feedback Student feedback For all our releases – so far we have had 3 major release stages: •Prior to each release we get a group of students together to test our prototypes •They also get involved in the UAT of the final design •We have a feedback link on all pages of the portal •We talk account of the calls we get through our IT helpdesk – highlighting problems •We will occasionally survey students either direct through the portal or indirectly through other survey •We will occasionally survey students, either direct through the portal or indirectly through other survey instruments with one or two questions about the portal
Page 1 and 2: UniSA’s approach to the Student P
Page 3 and 4: Overview Who am I ? About me Graeme
Page 5 and 6: About UniSA Some contextual data -
Page 7 and 8: myUniSA Pre - Portal Students acces
Page 9 and 10: myUniSA What is a Portal ? What is
Page 11 and 12: myUniSA How we organised it Student
Page 13 and 14: myUniSA What we aimed for Major req
Page 15: myUniSA How we got feedback Student
Page 19 and 20: myUniSA Some statistics Usage stats
Page 21 and 22: myUniSA Where are we going ? Where
Page 23: myUniSA Further contact information

UniSA's approach to the Student Portal – UniSA s approach to the ...

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