Think Aloud User Testing - Austin Center for Design

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Background: Why it Works • Developed experiments where one set of participants “verbalized their thoughts as they went about a task” and the other set did not. • Found that there is no affect on thought sequences, as long as there is no introspection: • People can successfully verbalize what they are doing without changing the outcome of a task. 10
Background: Why it Works Specifically, people can verbalize the contents of working memory. Working Memory Limited capacity Fast decay time Generally, driven by attention Long Term Memory Store “Unlimited” capacity Slow decay time Generally, driven by associations and relationships 11
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Page 9: Background: Allen Newell & Herb Sim
Page 13 and 14: Planning a Think-Aloud User Testing
Page 15 and 16: Planning a Think-Aloud User Testing
Page 17 and 18: Think Aloud - How Many Users? Lowes
Page 19 and 20: Running a Think-Aloud User Testing
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Page 27 and 28: Presenting Think-Aloud Testing Find
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Page 31 and 32: Let’s try it..

Think Aloud User Testing - Austin Center for Design

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