Think Aloud User Testing - Austin Center for Design

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Background: Why it Works • When the information is not linguistic (ie, when it is visual), this will slow down the task, but will not alter the validity of the task. • If there is introspection (“why am I doing this?” or “what am I thinking about?”), the outcome changes. • This is formally called the Think Aloud Protocol (a Protocol is a standard procedure for regulating data transmission – in this case, the tasks a person is completing): a way of understanding what someone is doing, as they do it. • Or, put another way, this is a way of understanding the contents of working memory. 12
Planning a Think-Aloud User Testing Session 1. Develop a prototype. You’ll need all of the screens that a user will see completed, but they don’t need to be working – you can do Think Aloud Testing with paper. 13
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Page 9 and 10: Background: Allen Newell & Herb Sim
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Page 31 and 32: Let’s try it..

Think Aloud User Testing - Austin Center for Design

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