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SECURING THE FUTURE OF SMALLER<br />

HOSPITALS:<br />

A FRAMEWORK FOR DEVELOPMENT


Securing <strong>the</strong> Future <strong>of</strong> Smaller Hospitals:<br />

A Framework for Development<br />

Introduction<br />

The <strong>future</strong> organisation <strong>of</strong> our acute <strong>hospitals</strong> is a major policy issue for <strong>the</strong><br />

Government. It is very important that all <strong>hospitals</strong> provide care in <strong>the</strong> right way, at<br />

<strong>the</strong> right location, and in a manner that ensures a safe, high quality service for all.<br />

People have a right to know what to expect from <strong>the</strong>ir acute hospital services,<br />

including what services <strong>the</strong>y will provide. There has been much public debate about<br />

<strong>the</strong> <strong>future</strong> <strong>of</strong> a number <strong>of</strong> <strong>hospitals</strong>, particularly <strong>the</strong> <strong>smaller</strong> ones, and some<br />

uncertainty about what will happen to <strong>the</strong>m in <strong>the</strong> months and years ahead.<br />

The Government is publishing this Framework now to <strong>of</strong>fer clear information about<br />

<strong>the</strong> role <strong>of</strong> our <strong>smaller</strong> <strong>hospitals</strong> and what <strong>the</strong>y will do in <strong>the</strong> <strong>future</strong>. It is an initial<br />

blueprint, setting out <strong>the</strong> main service changes that we see happening over <strong>the</strong><br />

coming years. We will build upon <strong>the</strong> framework as our consultation process<br />

continues and as we make fur<strong>the</strong>r more detailed decisions on individual changes.<br />

- The <strong>future</strong> <strong>of</strong> <strong>smaller</strong> <strong>hospitals</strong> is safe<br />

It is important to say that <strong>the</strong> Government is committed to <strong>securing</strong> and fur<strong>the</strong>r<br />

developing <strong>the</strong> role <strong>of</strong> our <strong>smaller</strong> <strong>hospitals</strong>. No acute hospital will close. We<br />

believe that <strong>the</strong>re is a strong role for <strong>smaller</strong> <strong>hospitals</strong>, in which <strong>the</strong>y will provide<br />

more services, not fewer. The challenge is to make sure that <strong>the</strong>y provide <strong>the</strong> right<br />

type <strong>of</strong> services, which can safely be delivered in <strong>the</strong>se settings, so that we maximise<br />

<strong>the</strong> benefit to patients.<br />

All <strong>hospitals</strong>, irrespective <strong>of</strong> size, as well as associated GP and community services,<br />

must work toge<strong>the</strong>r in an integrated way. Co-operative working is key to success,<br />

and <strong>hospitals</strong> in each area will need to work all <strong>the</strong> more closely to meet <strong>the</strong> needs <strong>of</strong><br />

patients. This must happen nationwide and within regions with:<br />

• improved speedier communications (to be certain everyone clearly understands<br />

<strong>the</strong>ir own and each o<strong>the</strong>r’s roles and how <strong>the</strong>y interact);<br />

• better emergency patient transport and improved access to diagnostic services<br />

including direct access for GPs to key diagnostic services<br />

• improved staff flexibility (with more rotation between <strong>hospitals</strong> <strong>of</strong> key staff to<br />

allow staff to gain more experience and to provide more services locally in<br />

<strong>smaller</strong> <strong>hospitals</strong>).<br />

- Programme for Government<br />

Under <strong>the</strong> Programme for Government 2011-2016, we are committed to developing a<br />

universal, single-tier health service, which guarantees access to medical care based<br />

on need, not income. The Government will introduce a system <strong>of</strong> Universal Health<br />

Insurance which will end <strong>the</strong> present unfair two-tier service. A key part <strong>of</strong> <strong>the</strong> new<br />

system will be to develop independent not-for-pr<strong>of</strong>it hospital trusts in which all<br />

<strong>hospitals</strong> will function as part <strong>of</strong> an integrated group. Already, <strong>the</strong> Minister for Health<br />

has announced his intention to establish hospital groups as a first step towards<br />

hospital trusts. Each Group will have a management team headed by a Group Chief<br />

Executive, with responsibility for performance and outcomes, operating within clearly<br />

defined budgets and employment limits.


Ano<strong>the</strong>r key element is <strong>the</strong> Special Delivery Unit set up by <strong>the</strong> Minister to address<br />

unacceptable waiting times for services in acute <strong>hospitals</strong>.<br />

We do not believe that <strong>the</strong>re can or should be a master blueprint for acute hospital<br />

services which is drawn up centrally and delivered locally. In addition to <strong>the</strong> critical<br />

need for consultation, any such approach would stifle local innovation. Clearly, <strong>the</strong><br />

best solutions will vary between regions; <strong>the</strong>re can be no question <strong>of</strong> a ‘one size fits<br />

all’ approach.<br />

We believe that <strong>the</strong> best way forward will be for <strong>smaller</strong> <strong>hospitals</strong> to operate initially<br />

within Hospital Groups and ultimately within <strong>the</strong> proposed new system <strong>of</strong><br />

independent hospital trusts. This will be a locally effective way <strong>of</strong> ensuring that<br />

<strong>hospitals</strong> deliver on <strong>the</strong> access requirements set by <strong>the</strong> Special Delivery Unit, within<br />

<strong>the</strong> budgets set by Government and <strong>the</strong> safety and quality requirements set by<br />

Health Information Quality Authority<br />

- The Framework<br />

There is much work to be done on organising our acute hospital services<br />

appropriately, to ensure that <strong>the</strong>y are safe, <strong>of</strong> high quality and efficient. In this<br />

Framework we focus in particular on <strong>the</strong> role <strong>of</strong> nine <strong>smaller</strong> <strong>hospitals</strong> which have<br />

been <strong>the</strong> subject <strong>of</strong> particular attention from <strong>the</strong> HIQA:<br />

• Dublin North East:<br />

o Our Lady’s Hospital Navan<br />

o Louth County Hospital Dundalk<br />

• Dublin Mid Leinster:<br />

o St. Colmcille’s Loughlinstown<br />

• South:<br />

o Mallow<br />

o Bantry<br />

• West:<br />

o Ennis<br />

o Nenagh<br />

o St. John’s Limerick<br />

o Roscommon County Hospital<br />

Developing our Smaller Hospitals: Key issues<br />

- Safety<br />

Our first and over-riding concern is <strong>the</strong> safety <strong>of</strong> patients. Much <strong>of</strong> <strong>the</strong> recent debate<br />

about <strong>the</strong> <strong>future</strong> role <strong>of</strong> <strong>smaller</strong> <strong>hospitals</strong> has been prompted by <strong>the</strong> need to deliver<br />

safe services and to address potentially unsafe situations wherever <strong>the</strong>y arise. As<br />

<strong>the</strong> independent statutory agency, HIQA has made important recommendations in<br />

this regard, and we are committed to implementing <strong>the</strong>m. This is about providing safe<br />

services to patients, not about cutting services to save money.<br />

We recognise that <strong>the</strong> safety debate is not confined to <strong>smaller</strong> <strong>hospitals</strong>. It is not just<br />

a question <strong>of</strong> dealing with <strong>smaller</strong> <strong>hospitals</strong>, nor do we assume that larger <strong>hospitals</strong><br />

are by definition safer. We need to look carefully at acute <strong>hospitals</strong> <strong>of</strong> all sizes to<br />

ensure that <strong>the</strong>y meet <strong>the</strong> requirements <strong>of</strong> good practice and patient safety. This will<br />

be helped by <strong>the</strong> ongoing work <strong>of</strong> HIQA including <strong>the</strong> National Standards for Safer,<br />

Better Health Care launched recently, and by <strong>the</strong> plans to introduce a licensing<br />

system for all acute <strong>hospitals</strong> under <strong>the</strong> independent direction <strong>of</strong> a new Patient Safety<br />

Authority.<br />

2


In its reports on hospital safety, HIQA has pointed in particular to <strong>the</strong> type <strong>of</strong> patient<br />

who can safely be treated in different <strong>hospitals</strong>, depending on <strong>the</strong> staffing and<br />

facilities available and <strong>the</strong> volumes <strong>of</strong> patients seen. Because <strong>of</strong> <strong>the</strong>ir size, <strong>smaller</strong><br />

<strong>hospitals</strong> can expect to treat only small numbers <strong>of</strong> patients with certain complex or<br />

acutely life-threatening conditions (e.g. cancer surgery, serious trauma, heart attack,<br />

stroke).<br />

This means that clinical staff do not treat certain conditions frequently enough to<br />

ensure that <strong>the</strong>y can maintain <strong>the</strong>ir skill levels. These small number <strong>of</strong> patients may<br />

also require specialised resources and facilities (e.g. advanced life-support<br />

machines, complex surgical facilities), which it may not be feasible to provide in many<br />

small <strong>hospitals</strong>. The result is that for certain conditions, small <strong>hospitals</strong> cannot<br />

ensure <strong>the</strong> best care. Therefore, patients need to be need to be directed to follow<br />

<strong>the</strong> care pathway appropriate to <strong>the</strong>ir needs.<br />

However, we recognise that where it is necessary to transfer <strong>the</strong> more complex<br />

services from <strong>smaller</strong> to larger <strong>hospitals</strong>, <strong>the</strong> transition must be managed safely and<br />

carefully. It would be counter-productive, for example, to move services from a<br />

<strong>smaller</strong> hospital before <strong>the</strong> receiving hospital was in a position to take <strong>the</strong>m. In some<br />

cases we need interim measures to mitigate <strong>the</strong> risk while services remain at a<br />

<strong>smaller</strong> hospital, while planning an orderly transfer <strong>of</strong> services to a larger hospital<br />

over a period <strong>of</strong> time. In o<strong>the</strong>r cases, it has already been necessary to change<br />

services immediately in response to concerns about patient safety.<br />

- Quality<br />

In addition to delivering safe services, we want to improve <strong>the</strong> quality <strong>of</strong> service. The<br />

key drivers <strong>of</strong> quality will be:<br />

• <strong>the</strong> HSE clinical programmes which plan a structured approach to channelling<br />

patients to <strong>the</strong> right setting and type <strong>of</strong> treatment. They are designed to improve<br />

quality across all <strong>hospitals</strong>;<br />

• <strong>the</strong> National Standards for Safer, Better Health Care;<br />

• <strong>the</strong> HIQA Ennis Mallow recommendations on <strong>the</strong> provision <strong>of</strong> services in acute<br />

<strong>hospitals</strong>; and<br />

• <strong>the</strong> Programme for Government policy on acute hospital services, including <strong>the</strong><br />

move to Hospital Groups and <strong>the</strong>n to independent hospital trusts, licensed by a<br />

Patient Safety Authority and <strong>the</strong> ultimate goal <strong>of</strong> a UHI health system.<br />

The overarching aims <strong>of</strong> <strong>the</strong> clinical programmes are to ensure that all patients will<br />

experience safe, quality care at <strong>the</strong> appropriate time in <strong>the</strong> appropriate environments.<br />

This will require care from a senior medical doctor working within a dedicated<br />

multidisciplinary team, improved communication and privacy for <strong>the</strong> patient.<br />

The HSE clinical programmes provide a clear delineation <strong>of</strong> hospital services based<br />

upon <strong>the</strong> safe provision <strong>of</strong> patient care within <strong>the</strong> constraints <strong>of</strong> available facilities,<br />

staff provision, resources and local factors. Under this framework we are placing <strong>the</strong><br />

<strong>future</strong> growth in healthcare firmly in local (small) <strong>hospitals</strong> which will provide<br />

ambulatory care (including chronic disease management and day surgery),<br />

diagnostics and rehabilitation, with close links to primary health care, for <strong>the</strong>ir local<br />

population.<br />

The Special Delivery Unit’s initiatives to improve <strong>the</strong> performance <strong>of</strong> emergency<br />

departments, in-patient, day case and out-patient services and diagnostics will be<br />

aligned with <strong>the</strong> role <strong>of</strong> <strong>smaller</strong> <strong>hospitals</strong> as set out in this Framework.<br />

3


- Access<br />

It is clear from <strong>the</strong> work <strong>of</strong> <strong>the</strong> Special Delivery Unit that <strong>smaller</strong> <strong>hospitals</strong> can help<br />

deliver faster access for patients by increasing <strong>the</strong> volume <strong>of</strong> elective services <strong>the</strong>y<br />

provide in selected specialties. This will be an important element in <strong>the</strong> drive to<br />

reduce waiting times for patients. In turn, larger <strong>hospitals</strong> will need to recognise and<br />

utilise <strong>the</strong>se services <strong>of</strong>fered by <strong>smaller</strong> <strong>hospitals</strong>, so that <strong>the</strong>y can meet <strong>the</strong> access<br />

requirements for <strong>the</strong> more complex care that only <strong>the</strong>y can provide.<br />

- Developing <strong>the</strong> role <strong>of</strong> <strong>smaller</strong> <strong>hospitals</strong><br />

We can and will expand <strong>the</strong> services delivered in <strong>smaller</strong> <strong>hospitals</strong>, especially in<br />

services such as :<br />

• day surgery (e.g. cataracts, hernia repairs, gynaecological procedures, and o<strong>the</strong>r<br />

surgeries that can safely be done in a day-based environment)<br />

• ambulatory care (including chronic disease management and assessment for<br />

older persons)<br />

• medical services (including cardiac failure clinics, cardiac rehabilitation, COPD<br />

outreach and clinics, rheumatology, dermatology, diabetic day centre,<br />

rehabilitation, and a range <strong>of</strong> o<strong>the</strong>rs depending on local policies and protocols)<br />

• diagnostics (including blood tests, X-rays, endoscopy, bronchoscopy and<br />

sigmoidoscopy).<br />

This will vary across hospital sites.<br />

In each case above, we are referring to <strong>the</strong> hospital-based aspects <strong>of</strong> care or<br />

diagnosis. We are conscious, <strong>of</strong> course, that a significant amount <strong>of</strong> services in this<br />

area can and should be provided in <strong>the</strong> primary care setting.<br />

Much <strong>of</strong> this type <strong>of</strong> work is still carried out largely in <strong>the</strong> bigger <strong>hospitals</strong>, despite <strong>the</strong><br />

o<strong>the</strong>r pressures facing <strong>the</strong>m. It makes little sense to retain all <strong>of</strong> <strong>the</strong>se services in<br />

bigger <strong>hospitals</strong> when <strong>the</strong>y can safely be carried out in <strong>the</strong> <strong>smaller</strong> facilities.<br />

Transferring even some <strong>of</strong> this work frees <strong>the</strong> larger units to concentrate on <strong>the</strong><br />

treatments that only <strong>the</strong>y can provide. It also brings more services closer to local<br />

communities, since <strong>the</strong>y will not have to travel to <strong>the</strong> larger hospital for <strong>the</strong>m.<br />

We also recognise that some services cannot safely be provided in <strong>smaller</strong> <strong>hospitals</strong>,<br />

and that <strong>the</strong>y need to be moved in a planned way to <strong>the</strong> larger <strong>hospitals</strong> best placed<br />

to provide <strong>the</strong>m. Again however, we will not assume that larger <strong>hospitals</strong> are<br />

automatically safer. They must be properly organised and all <strong>hospitals</strong> will ultimately<br />

be subject to licensing requirements for quality and safety.<br />

- The links with Primary Care<br />

It is vital to link <strong>the</strong> role <strong>of</strong> <strong>smaller</strong> <strong>hospitals</strong> closely with <strong>the</strong> provision <strong>of</strong> primary care.<br />

Smaller <strong>hospitals</strong> can provide accessible health care and ancillary services to meet<br />

<strong>the</strong> needs <strong>of</strong> defined local populations, particularly in remote areas. They should be<br />

seen as a logical extension <strong>of</strong> Primary Care, where <strong>the</strong>y have huge potential to<br />

enable GPs and primary care teams to support patients within <strong>the</strong>ir own community.<br />

Rehabilitation is a major role <strong>of</strong> <strong>smaller</strong> <strong>hospitals</strong>, and <strong>the</strong>y should <strong>of</strong>fer a wide range<br />

<strong>of</strong> health promotion, diagnostic, emergency, acute and convalescent services, as well<br />

as providing premises for consultant out-patient clinics and out-<strong>of</strong>-hours treatment<br />

centres.<br />

4


The influence and involvement <strong>of</strong> primary care and general practice in small <strong>hospitals</strong><br />

will mean a welcome change <strong>of</strong> emphasis towards “small can work”. Flexibility should<br />

be a key feature <strong>of</strong> service planning delivery.<br />

Being small in size should be viewed as providing immense capacity for flexibility and<br />

change, with each hospital evolving in a unique way to meet local needs and closely<br />

linked to primary care teams and health and social care networks. This will enable a<br />

fusing <strong>of</strong> traditional boundaries between primary and secondary care, and <strong>the</strong><br />

establishment <strong>of</strong> an integrated policy for health and social needs.<br />

- European Working Time Directive<br />

One <strong>of</strong> <strong>the</strong> key factors influencing <strong>the</strong> type <strong>of</strong> services that can safely be provided in<br />

individual <strong>hospitals</strong> is <strong>the</strong> availability <strong>of</strong> medical staff. Some services can only be<br />

provided when appropriately trained and experienced medical staff are present. This<br />

has important implications for <strong>the</strong> services that <strong>smaller</strong> <strong>hospitals</strong> can provide,<br />

especially at night time and weekends.<br />

The European Working Time Directive (EWTD) sets down strict limits on <strong>the</strong> average<br />

working hours permitted for NCHDs. This limits <strong>the</strong> scope for more extensive rosters,<br />

especially in <strong>smaller</strong> <strong>hospitals</strong>. Ireland has recently been formally requested by <strong>the</strong><br />

European Commission to detail how it will implement <strong>the</strong> Directive in relation to<br />

NCHDs. While some progress has been made in recent years, <strong>the</strong>re is more to be<br />

done to achieve full compliance. For this reason, <strong>the</strong> EWTD will be one <strong>of</strong> <strong>the</strong> most<br />

significant drivers <strong>of</strong> change in our acute hospital services as a whole.<br />

- Costs and Logistics<br />

It is clear that we are operating within very difficult financial circumstances. The<br />

changes emanating from this Framework will have to be implemented during a time<br />

<strong>of</strong> reduced budgets for health care overall, and in particular a reduction for acute<br />

<strong>hospitals</strong> as we continue <strong>the</strong> shift in emphasis to community-based services including<br />

primary care.<br />

The costs <strong>of</strong> transferring services must be identified in advance, and a decision taken<br />

on how to address <strong>the</strong>se. We will prioritise changes that can be achieved without<br />

extra cost. This may occur, for example, where staff (or staff sessions) are<br />

transferring with a specified volume <strong>of</strong> service, and <strong>the</strong> receiving hospital has <strong>the</strong><br />

capacity to deal with this by a transfer <strong>of</strong> <strong>the</strong> corresponding budget. Our priority will<br />

be to increase <strong>the</strong> number <strong>of</strong> patients treated in <strong>smaller</strong> <strong>hospitals</strong>, but this may be<br />

done in a number <strong>of</strong> ways, including with reduced budgets, for example, by reducing<br />

staff cover at less busy times for elective work such as at nights and weekends.<br />

Where extra costs cannot be avoided, <strong>the</strong>se will be quantified, and an approach to<br />

dealing with <strong>the</strong>m identified, e.g. through savings elsewhere. In any event, we will<br />

adhere to a clear set <strong>of</strong> principles underlying resource issues:<br />

• <strong>the</strong> transfer <strong>of</strong> services will entail a transfer <strong>of</strong> <strong>the</strong> corresponding budget<br />

• <strong>the</strong>re will be agreement on where to apply any savings achieved from <strong>the</strong><br />

reorganisation <strong>of</strong> services between <strong>smaller</strong> and larger <strong>hospitals</strong><br />

• we will pursue <strong>the</strong> use <strong>of</strong> alternative community-based services to help reduce<br />

resource requirements overall.<br />

5


In order to ensure public confidence in <strong>the</strong> proposed changes it will be important that<br />

a number <strong>of</strong> essential arrangements are in place in advance <strong>of</strong> any changes to <strong>the</strong><br />

services. It will also be important that relevant ambulance bypass protocols are<br />

developed and implemented, that <strong>the</strong> capacity <strong>of</strong> <strong>the</strong> larger <strong>hospitals</strong> to take on <strong>the</strong><br />

additional work has been verified, and that issues regarding emergency patient<br />

transport have been addressed.<br />

- The Challenge <strong>of</strong> Change<br />

Changes to <strong>the</strong> way <strong>hospitals</strong> provide services are always difficult and must be<br />

implemented carefully to ensure that <strong>the</strong> result is both safe for patients and efficient<br />

for <strong>the</strong> taxpayer. We will ensure that all changes<br />

• are delivered to secure patient safety, including implementation <strong>of</strong> <strong>the</strong><br />

recommendations <strong>of</strong> HIQA;<br />

• meet <strong>the</strong> needs <strong>of</strong> patients in <strong>the</strong> best way in <strong>the</strong> right location;<br />

• are provided in a way that enables <strong>hospitals</strong> to deliver services within budget;<br />

• are implemented using <strong>the</strong> practices and protocols <strong>of</strong> <strong>the</strong> clinical programmes so<br />

as to facilitate service transfers in both directions (big to small and vice versa)<br />

and<br />

• are implemented with <strong>the</strong> full involvement <strong>of</strong> local communities.<br />

This will need well co-ordinated clinical and management action.<br />

- Consultation<br />

The HSE is now engaging in a consultation process to help inform <strong>the</strong> details <strong>of</strong> <strong>the</strong><br />

service changes. The consultation process will seek to:<br />

• get feedback from all stakeholders, starting with <strong>the</strong> pr<strong>of</strong>essionals in each<br />

hospital who deliver <strong>the</strong> service.<br />

• listen to, and address as much as possible, <strong>the</strong> concerns <strong>of</strong> stakeholders.<br />

There will be a structured process <strong>of</strong> feedback, so that key messages are captured<br />

as an input to <strong>the</strong> change process.<br />

Conclusion<br />

This Framework is <strong>the</strong> first <strong>of</strong> its kind to describe a genuinely positive role for <strong>smaller</strong><br />

<strong>hospitals</strong> in <strong>the</strong> <strong>future</strong>. We have set out as much information as possible based on<br />

<strong>the</strong> plans to date, and we will develop <strong>the</strong>se fur<strong>the</strong>r in <strong>the</strong> months ahead. We do not<br />

have all <strong>of</strong> <strong>the</strong> answers at this stage, nor would we expect to have. None<strong>the</strong>less, we<br />

will continue to consult with local communities, health pr<strong>of</strong>essionals and o<strong>the</strong>r<br />

stakeholders on <strong>the</strong> details as <strong>the</strong> change process develops.<br />

Above all, we will seek to explain what is happening, when and why.<br />

In Part Two we describe <strong>the</strong> type <strong>of</strong> services that can and should be provided in our<br />

<strong>smaller</strong> <strong>hospitals</strong>. This is based closely on <strong>the</strong> work <strong>of</strong> <strong>the</strong> HSE’s Clinical<br />

Programmes. The exact services to be provided in each <strong>smaller</strong> hospital will vary<br />

according to local circumstances, but <strong>the</strong> approach set out in Part Two provides <strong>the</strong><br />

major principles and criteria on which <strong>the</strong> development <strong>of</strong> acute services should be<br />

based. The consultation process will help us finalise <strong>the</strong> exact range and type <strong>of</strong><br />

services that will be provided in each case.<br />

6


Part Two<br />

Services in Smaller Hospitals (Model 2<br />

Hospitals)<br />

7


1. Introduction<br />

Smaller <strong>hospitals</strong> are very well regarded by <strong>the</strong> local population and general<br />

practitioners. More recently, <strong>the</strong>re have been very significant developments in<br />

healthcare delivery particularly in <strong>the</strong> context <strong>of</strong> shifts to day surgery and ambulatory<br />

care and <strong>the</strong> centralisation <strong>of</strong> low volume high complexity care into larger centres. In<br />

this context, it is necessary that we redefine <strong>the</strong> role <strong>of</strong> <strong>the</strong> <strong>smaller</strong> <strong>hospitals</strong> so that<br />

<strong>the</strong>y continue to play a central part <strong>of</strong> <strong>the</strong> <strong>Irish</strong> Healthcare system.<br />

This Framework for Smaller Hospitals defines <strong>the</strong> role <strong>of</strong> <strong>the</strong> <strong>smaller</strong> <strong>hospitals</strong>. It<br />

outlines <strong>the</strong> need for <strong>smaller</strong> <strong>hospitals</strong> and larger <strong>hospitals</strong> to operate as a single<br />

Hospital Group. It defines <strong>the</strong> need for <strong>the</strong> <strong>smaller</strong> hospital to be supported within<br />

<strong>the</strong> Hospital Group in terms <strong>of</strong> education and training, continuous pr<strong>of</strong>essional<br />

development, <strong>the</strong> sustainable recruitment <strong>of</strong> high quality clinical staff and <strong>the</strong> safe<br />

management <strong>of</strong> deteriorating and complex patients. The Framework also outlines in<br />

detail <strong>the</strong> wide range <strong>of</strong> services that can provided within <strong>the</strong> <strong>smaller</strong> hospital and<br />

that can transferred from <strong>the</strong> larger to <strong>smaller</strong> <strong>hospitals</strong> within <strong>the</strong> Hospital Group.<br />

The successful implementation <strong>of</strong> <strong>the</strong> Framework for Smaller Hospitals, within <strong>the</strong><br />

context <strong>of</strong> Hospital Groups, provides <strong>the</strong> opportunity to deliver safe and effective care<br />

at <strong>the</strong> lowest level <strong>of</strong> complexity and closest to <strong>the</strong> patient’s home. It also provides<br />

<strong>the</strong> opportunity for <strong>smaller</strong> <strong>hospitals</strong> to have a sustainable and central role into <strong>the</strong><br />

<strong>future</strong>.<br />

We now identify <strong>the</strong> activities that can be performed in <strong>smaller</strong> <strong>hospitals</strong> in a safe and<br />

sustainable manner so that a high volume <strong>of</strong> care can be provided locally. It will be<br />

necessary to transfer a significant amount <strong>of</strong> this type <strong>of</strong> activity from larger to<br />

<strong>smaller</strong> <strong>hospitals</strong> to ensure patients receive <strong>the</strong>ir treatment locally and to create<br />

capacity in <strong>the</strong> larger <strong>hospitals</strong> to accept <strong>the</strong> <strong>smaller</strong> volume higher complexity care.<br />

It is recognised that appropriate streaming <strong>of</strong> patients into <strong>smaller</strong> and larger<br />

<strong>hospitals</strong> is already in existence and <strong>the</strong>se practices should continue where <strong>the</strong>y are<br />

operating safely and effectively.<br />

2. The organisation <strong>of</strong> hospital services<br />

2.1 The models <strong>of</strong> <strong>hospitals</strong><br />

The acute medicine programme defined <strong>hospitals</strong> as model 1-4 based on <strong>the</strong> type <strong>of</strong><br />

activity that can be provided.<br />

Model 1 <strong>hospitals</strong> are community <strong>hospitals</strong> where patients are currently under <strong>the</strong><br />

care <strong>of</strong> resident medical <strong>of</strong>ficers. These <strong>hospitals</strong> do not have surgery, emergency<br />

care, acute medicine (o<strong>the</strong>r than a select group <strong>of</strong> low risk patients) or critical care.<br />

Model 2 <strong>hospitals</strong> are discussed in detail below. These <strong>hospitals</strong> can provide <strong>the</strong><br />

majority <strong>of</strong> hospital activity including extended day surgery, selected acute medicine,<br />

local injuries, a large range <strong>of</strong> diagnostic services (including endoscopy, laboratory<br />

medicine, point-<strong>of</strong>-care testing, and radiology (CT, US and plain film X Ray))<br />

specialist rehabilitation medicine and palliative care.<br />

Model 3 <strong>hospitals</strong> will provide 24/7 acute surgery, acute medicine, and critical care.<br />

8


Model 4 <strong>hospitals</strong> will be similar to model 3 hospital but will provide tertiary care and,<br />

in certain locations, supra-regional care.<br />

2.2 Overall governance<br />

• All <strong>hospitals</strong> (ranging from model 2 to model 4 <strong>hospitals</strong>) must operate within<br />

single Hospital Groups.<br />

• Smaller <strong>hospitals</strong> provide a unique and essential opportunity for <strong>the</strong><br />

undergraduate and post graduate training <strong>of</strong> all our healthcare pr<strong>of</strong>essionals. To<br />

ensure <strong>the</strong>se benefits are realised, education and training should be organised<br />

on a network basis across <strong>the</strong> Hospital Group. In addition staff working within<br />

<strong>smaller</strong> <strong>hospitals</strong> need to be full participants in network-based continuous<br />

pr<strong>of</strong>essional development programmes.<br />

• Smaller <strong>hospitals</strong> need to be full participants in a comprehensive clinical<br />

governance infrastructure for <strong>the</strong> Hospital Group.<br />

• Doctors (including consultants and junior doctors) should be appointed to single<br />

departments which operate across <strong>the</strong> Hospital Group. Junior doctors should<br />

rotate across <strong>the</strong> Hospital Group as part <strong>of</strong> <strong>the</strong>ir training.<br />

• A single executive structure and function should be implemented across <strong>the</strong><br />

Hospital Group to ensure that <strong>the</strong> <strong>hospitals</strong> operate as effectively and efficiently<br />

as possible. There should be GP representation in <strong>the</strong> governance structures.<br />

3. The Model 2 Hospital<br />

3.1 Characteristics:<br />

The <strong>future</strong> growth in healthcare will be in <strong>the</strong> services such as ambulatory care<br />

(including chronic disease management and day surgery), diagnostics and<br />

rehabilitation which will be based in model 2 <strong>hospitals</strong>. As a result <strong>of</strong> <strong>the</strong>se emerging<br />

models <strong>of</strong> healthcare delivery and <strong>the</strong> ageing population, <strong>the</strong> total volume <strong>of</strong> activity<br />

<strong>of</strong> <strong>the</strong> model 2 <strong>hospitals</strong> will grow substantially. Model 2 <strong>hospitals</strong> will be part <strong>of</strong> a<br />

network <strong>of</strong> <strong>hospitals</strong> operating as single departments such that:<br />

1. linked specialist services to <strong>the</strong>se units will be under <strong>the</strong> governance <strong>of</strong> a<br />

single directorate embracing <strong>the</strong> model 2 Hospital with linked model 3 or<br />

model 4 hospital(s);<br />

2. this single governance will be reflected in <strong>the</strong> appointment <strong>of</strong> Clinical<br />

Directors across <strong>the</strong> Hospital group and make provision for staff to move<br />

between sites, as appropriate; and for care to be provided on two sites <strong>the</strong>re<br />

must be access to <strong>the</strong> full records on each site, including letters, clinical<br />

notes, operating notes, laboratory and o<strong>the</strong>r data.<br />

3.2 Overview <strong>of</strong> services at a Model 2 Hospital<br />

• The hospital will have a daytime Urgent Care Centre comprising a <strong>Medical</strong><br />

Assessment Unit and Local Injuries Unit which will be open where feasible 7 days<br />

a week.<br />

• Subject to local consultation consideration should be given to supporting <strong>the</strong><br />

provision <strong>of</strong> on site GP out <strong>of</strong> hours services as already exists in a number <strong>of</strong><br />

locations.<br />

9


• Pre hospital care needs to be developed with appropriate linkages to primary<br />

care, especially GP out <strong>of</strong> hours services in rural areas. GPs will refer selected<br />

medical patients (i.e. unlikely to require high intensity cardiopulmonary and/or<br />

neurological support) for assessment in <strong>the</strong> MAU during daytime hours.<br />

• Patients will self refer to <strong>the</strong> daytime Local Injury Unit or co-located GP OOH<br />

services .<br />

• The hospital will see and admit medical patients on a 24 hour basis. It will provide<br />

in-patient and out-patient care for low risk differentiated medical patients who are<br />

not likely to require full resuscitation. All patients will have an appropriate care<br />

plan.<br />

• The hospital will provide day surgery and will have <strong>the</strong> capacity to admit some <strong>of</strong><br />

<strong>the</strong>se patients overnight based on pre agreed criteria (as discussed below in<br />

relation to surgery).<br />

• The hospital will be able to provide <strong>the</strong> vast majority <strong>of</strong> outpatient services.<br />

• Patient flow will be enhanced by expanded nursing and <strong>the</strong>rapy practice (e.g.<br />

nurse prescribing <strong>of</strong> medicinal products and ionising radiation/X-rays and <strong>the</strong>rapy<br />

facilitated discharge). These services will be developed in response to service<br />

need.<br />

• All model 2 <strong>hospitals</strong> must have an in-house clinical pharmacy service or formal<br />

access to, and reporting relationship with, <strong>the</strong> service in a model 3 or model 4<br />

hospital.<br />

• The Hospital Group must have a person trained and responsible for infection<br />

prevention and control on site and formal access to advice from a consultant<br />

microbiologist/infectious disease physician.<br />

3.3 <strong>Medical</strong> and Critical Care Services for a Model 2 Hospital<br />

• This hospital will not have an ICU, so <strong>the</strong> patient will be assessed and tracked<br />

using <strong>the</strong> national early warning score and where appropriate, this score will<br />

prompt an acute medicine response and if necessary, transfer to <strong>the</strong> associated<br />

model 3 or model 4 hospital.<br />

• The following applies to anaes<strong>the</strong>sia/ critical care requirements <strong>of</strong> Model 2<br />

Hospitals<br />

o An adequate retrieval service needs to be in place to allow model 2<br />

<strong>hospitals</strong> accept low risk medical inpatients due to <strong>the</strong> potential that <strong>the</strong>se<br />

patients may deteriorate and require urgent critical care and transfer into<br />

<strong>the</strong> associated model 3 or 4 <strong>hospitals</strong><br />

o <strong>Medical</strong> staff who are providing inpatient and walk-in treatment within <strong>the</strong><br />

model 2 hospital need to be Advanced Cardiac Life Support certified and<br />

have completed <strong>the</strong> BASIC (Basic Assessment and Skills in Intensive<br />

Care) course or equivalent.<br />

o <strong>Medical</strong> staff who are training in acute medicine support should ideally<br />

rotate through critical care rotations and such rotations should be<br />

developed and implemented<br />

o<br />

The implementation <strong>of</strong> <strong>the</strong> new roles for model 2 <strong>hospitals</strong> will require a<br />

plan for managing anaes<strong>the</strong>tic/critical care requirements <strong>of</strong> patients in<br />

each location. The redeployment <strong>of</strong> anaes<strong>the</strong>tic staff to cover <strong>the</strong><br />

enhanced critical care activity in <strong>the</strong> model 3 and 4 locations should not<br />

occur until on site medical staff in <strong>the</strong> Model 2 <strong>hospitals</strong> are Advanced<br />

Cardiac Life Support certified and have completed <strong>the</strong> Basic Assessment<br />

and Skills in Intensive Care or equivalent, and that <strong>the</strong> retrieval service to<br />

<strong>the</strong> associated model 3 or 4 hospital is in place.<br />

• A patient’s condition may deteriorate and after treatment, patients with acuity <strong>of</strong><br />

ICS Level 2 unstable or Level 3 (ref appendix 17.9 <strong>of</strong> Acute Medicine Programme<br />

document) will require critical care retrieval and transfer to ICU in a model 3 or<br />

model 4 hospital.<br />

10


• There will be guaranteed acceptance <strong>of</strong> transfer <strong>of</strong> all patients who deteriorate by<br />

<strong>the</strong> associated model 3 or model 4 hospital (bi-directional patient flow must also<br />

occur as required).<br />

• Patients requiring palliative care, respite, rehabilitation and pre-discharge care<br />

and low risk differentiated patients with direct GP to consultant referral (via MAU)<br />

can be admitted to this hospital.<br />

• Patients will be admitted from <strong>the</strong> MAU under <strong>the</strong> care <strong>of</strong> a named consultant,<br />

and out-<strong>of</strong>-hours selected medical patients can be admitted by agreement<br />

between <strong>the</strong> G.P. and <strong>the</strong> on-call medical team/consultant.<br />

• The medical department and medical staff need to be part <strong>of</strong> a wider rotation<br />

under <strong>the</strong> governance <strong>of</strong> <strong>the</strong> acute medicine service in <strong>the</strong> linked model 3 or<br />

model 4 hospital. During <strong>the</strong> day <strong>the</strong>re will be appropriate NCHD presence in <strong>the</strong><br />

MAU and wards.<br />

• The medical staffing at night will be a resident medical registrar/SpR +/- a senior<br />

house <strong>of</strong>ficer (both <strong>of</strong> whom are advanced cardiac life support [ACLS] certified<br />

with formal assessed training in airway management). In addition <strong>the</strong>re will be a<br />

consultant on-call.<br />

• Nurse staffing at night will include a nurse manager/supervisor for <strong>the</strong> nursing<br />

services.<br />

• Therapy staffing will be senior grade to staffing complement managed across<br />

hospital group to ensure appropriate expertise and supervision on model 2 sites.<br />

Clinical specialists in model 3 and model 4 <strong>hospitals</strong> will provide advice and/or<br />

support as required.<br />

• Standards <strong>of</strong> care should be measured and should be comparable to those<br />

delivered in model 3 and model 4 <strong>hospitals</strong>.<br />

• The following day services are appropriate based on local need and capacity:<br />

o Day services/ambulatory care assessment for older persons<br />

o Antenatal care/postnatal care<br />

o Gynaecology Clinics<br />

o Full range <strong>of</strong> Endoscopy (Bronchoscopy, Cystoscopy, Colonoscopy, OGD,<br />

Sigmoidoscopy),<br />

o PEG tube insertion<br />

o Non-invasive cardiology<br />

o Cardiac failure clinic<br />

o Cardiac rehabilitation service<br />

o Venesection, infusion and transfusion <strong>the</strong>rapy<br />

o Bone marrow aspiration and trephine biopsy<br />

o Abdominal paracentesis and thoracentesis<br />

o Lumbar puncture<br />

o Diabetic day centre including foot care and eye care<br />

o Rheumatology day services/Clinics<br />

o Dermatology day services/Clinics<br />

o Oncology/haematology day ward/Clinics<br />

o Mental health day services/Clinics<br />

o COPD outreach/Clinics<br />

o Pulmonary rehabilitation/Clinics<br />

o Hepatology day services/Clinics<br />

o Diagnostic imaging<br />

o Rehabilitation day services/Clinics<br />

o General Rehabilitation medicine<br />

o Pros<strong>the</strong>tic and Orthotic clinic<br />

o O<strong>the</strong>r services, depending on local policies and protocols.<br />

11


• The following additional services apply to Model 2 <strong>hospitals</strong><br />

Specific issues relating to Model 2 hospital services<br />

Acute cardiology Patients should be managed according to referral guidelines and<br />

clinical protocols. An out-patient clinic session should be provided<br />

by a visiting cardiologist one day per week to review <strong>the</strong> results <strong>of</strong><br />

non-invasive tests. Patients with acute presentations should be<br />

transferred to a model 3 or model 4 hospital according to protocol.<br />

Ambulance services Ambulance services will develop protocols for ambulance transfer<br />

to and between <strong>hospitals</strong> in consultation with GP’s and Hospital<br />

staff.<br />

COPD<br />

In-patients will have care up to, and including, non-invasive<br />

ventilation (NIV) where appropriate based on careful patient<br />

selection.<br />

Diagnostic imaging Plain film X-ray, ultrasound and CT-scanning including CT or US<br />

guided procedures. The diagnostic imaging service should provide<br />

at a minimum timely and direct access to GPs for plan film X-ray<br />

and ultrasound. There will be an on-call diagnostic imaging service<br />

with access to 24-hour reporting for specific modalities from <strong>the</strong><br />

model 4 hospital. The on-call diagnostic imaging service on site<br />

will support GP OOH services.<br />

Heart failure<br />

A heart failure service will be established under <strong>the</strong> governance <strong>of</strong><br />

a lead consultant physician. Selected heart failure patients with a<br />

clearly defined care plan who develop decompensated heart<br />

failure may be admitted. There will be a rapid access clinic for<br />

out-patient IV <strong>the</strong>rapy to stabilise patients with deteriorating heart<br />

failure. A full out-patient service for diagnosis and specialist review<br />

will be provided.<br />

Palliative care Patients with palliative care needs may be managed in model 2<br />

<strong>hospitals</strong> with appropriate support from <strong>the</strong> specialist palliative<br />

care services as required. Services provided in model 2 <strong>hospitals</strong><br />

should be sufficiently flexible and integrated with specialist<br />

palliative care services to allow rapid and efficient movement <strong>of</strong><br />

patients from one care setting to ano<strong>the</strong>r depending on <strong>the</strong>ir<br />

clinical needs and personal preferences. Admission criteria,<br />

discharge protocols and interface with specialist palliative care<br />

services will be according to agreed national palliative care<br />

programme protocols. Specialist Palliative Care services may be<br />

developed locally and linked to Model 2 <strong>hospitals</strong>.<br />

Rehabilitation<br />

The Model 2 <strong>hospitals</strong> can function as a regional centre for<br />

specialist rehabilitation. Patients will be treated by a local<br />

specialist rehabilitation team which may be led by consultants in<br />

specialties o<strong>the</strong>r than Rehabilitative Medicine (e.g. neurology /<br />

stroke medicine) and staffed by <strong>the</strong>rapy and nursing teams with<br />

specialist expertise in <strong>the</strong> target condition with support from<br />

specialist rehabilitation medicine services...<br />

Patient goals are typically focused on restoration <strong>of</strong> function /<br />

independence and co-ordinated discharge planning with a view to<br />

continuing rehabilitation in <strong>the</strong> community.<br />

3.4 Emergency Medicine Services<br />

A Local Injury Unit (LIU) will be located in a model 2 Hospital and will aim to provide<br />

unscheduled emergency care for patients with non-life threatening or limbthreatening<br />

injuries, as conveniently as possible, while ensuring patient safety and<br />

equitable standards <strong>of</strong> care within an Emergency Care Network. LIUs will be open to<br />

new patients where feasible 0800 – 20:00 hrs (or 18:00hrs) followed by two-hours <strong>of</strong><br />

ongoing clinical work for <strong>the</strong> completion <strong>of</strong> patient care. Appendix 1 lists <strong>the</strong><br />

conditions which will be seen in a Local Injury Unit and sets out <strong>the</strong> benefits <strong>of</strong> this.<br />

12


General issues relating to Local Injury Units<br />

• A Local Injury Unit will be located in a model 2 hospital and will be part <strong>of</strong> an<br />

emergency care network and linked to a lead Emergency Department within each<br />

network.<br />

• The Local Injury Units will operate under <strong>the</strong> clinical governance <strong>of</strong> <strong>the</strong> Network<br />

Coordinator for Emergency Medicine.<br />

• There will be no Clinical Decision Unit on site.<br />

• Administrative functions will be centralised within <strong>the</strong> network and only direct<br />

patient contact administrative function (i.e. reception) will be based at <strong>the</strong> Local<br />

Injury Unit.<br />

• Telemedicine may contribute to clinical care in <strong>the</strong> Local Injury Unit<br />

• The unit will be open to new patients for limited hours’ access, followed by twohours<br />

<strong>of</strong> ongoing clinical work for <strong>the</strong> completion <strong>of</strong> patient care .<br />

• Patients may self-present or be referred by GPs with non-life-threatening or nonlimb-threatening<br />

injuries.<br />

• Patients whose care needs cannot be met at <strong>the</strong>se units will be transferred<br />

directly to networked Emergency Department.<br />

• Paediatric patients (i.e. aged under 16 years) may attend, according to network<br />

protocols. The Network Co-ordinator in EM and <strong>the</strong> PEM Lead Clinician will<br />

develop protocols and procedures to ensure <strong>the</strong> safe management <strong>of</strong> children<br />

who access care at Local Injury Unit. All clinical staff in units accepting children<br />

will be trained in paediatric life support and in <strong>the</strong> recognition <strong>of</strong> non-accidental<br />

injury. These units will be integrated into regional and national PEM networks.<br />

Interdependencies for Local Injury Units<br />

Specialty<br />

Acute Medicine<br />

Critical Care<br />

Acute Surgery<br />

Diagnostic<br />

Imaging<br />

Primary Care<br />

Interdependency<br />

There will be an MAU on site<br />

There will be no critical care facility on site.<br />

Surgical consultation may be required from time to time and<br />

straight forward surgical <strong>the</strong>rapy, if appropriate, may be<br />

carried out locally. (e.g. drainage <strong>of</strong> a peri-anal abscess)<br />

On-site immediate access to plain X-ray, ultrasound and CT<br />

where feasible 08:00 to 20:00hrs (or plain X-ray until<br />

22:00hrs depending on hours <strong>of</strong> opening), seven days a<br />

week. Reporting <strong>of</strong> images through network.<br />

Potential role for GPs, who wish to do so, to work in Local<br />

Injury Units. In addition <strong>the</strong>re are potential benefits for LIU<br />

to develop in partnership with <strong>the</strong> local General Practice<br />

community.<br />

• A protocol needs to be put in place which will allow for <strong>the</strong> provision <strong>of</strong> basic<br />

medical/nursing assessment and appropriate treatment <strong>of</strong> a patient who attends<br />

<strong>the</strong> hospital out <strong>of</strong> hours. This protocol needs to be developed in conjunction with<br />

GP out <strong>of</strong> hours service.<br />

Workforce issues for Local Injury Units<br />

• Local Injury Units will be under <strong>the</strong> governance <strong>of</strong> Consultants in EM from <strong>the</strong><br />

lead ED in <strong>the</strong> Hospital Group. There will be at minimum two half-day sessions<br />

<strong>of</strong> Consultant presence in any week, provided by one or more Consultants.<br />

13


Network Consultant staffing arrangements will include this commitment to Local<br />

Injury Units.<br />

• NCHDs, primarily middle-grade doctors, will contribute to patient care and a<br />

middle grade doctor will be present on site at all times. <strong>Medical</strong> staff may rotate<br />

to EDs in <strong>the</strong> Group, according to local arrangements.<br />

• The recruitment and clinical supervision medical staff working in Local Injury<br />

Units will come under <strong>the</strong> governance <strong>of</strong> <strong>the</strong> Coordinator for Emergency Medicine<br />

in <strong>the</strong> Hospital Group.<br />

• Teams <strong>of</strong> Advanced Nurse Practitioners (ANP) will provide most <strong>of</strong> <strong>the</strong> clinical<br />

care in <strong>the</strong>se units and will work within <strong>the</strong> network clinical governance<br />

structures. Highly skilled, experienced ANPs will be needed to work in <strong>the</strong>se units<br />

as <strong>the</strong>re will not be a Consultant in Emergency Medicine on-site.<br />

• Nursing staff will provide a supporting role for ANP and medical staff.<br />

• Dedicated administrative staffing for patient reception and registration will be<br />

required for <strong>the</strong> duration <strong>of</strong> hours <strong>of</strong> opening <strong>of</strong> <strong>the</strong> unit, seven days a week.<br />

• There are potential benefits to Local Injury Units being developed in partnership<br />

with <strong>the</strong> local General Practice community. In addition, <strong>the</strong>re is an opportunity for<br />

GPs who wish to do so to work in Local Injury Units. The governance, training<br />

and work practice details will be developed in consultation with <strong>the</strong> relevant<br />

stakeholders.<br />

• Staff will rotate through networked units for education and CPD. CPD and<br />

education will be provided within <strong>the</strong> Emergency Care Network and through e-<br />

learning and o<strong>the</strong>r linked supports. All staff will rotate from <strong>the</strong> Local Injury Unit to<br />

<strong>the</strong> network centre for mandatory training, education and CPD.<br />

Patients whose care needs cannot be met at a Local Injury Unit<br />

• A protocol needs to be implemented to direct <strong>the</strong> initial assessment and transfer<br />

<strong>of</strong> patients whose care needs cannot be met at <strong>the</strong> Local Injury Unit.<br />

• A protocol also needs to be put in place which will allow for <strong>the</strong> provision <strong>of</strong> basic<br />

medical/nursing assessment and appropriate treatment <strong>of</strong> a patient who attends<br />

<strong>the</strong> hospital out-<strong>of</strong>-hours. This protocol should be developed in conjunction with<br />

GP out-<strong>of</strong>-hours services.<br />

3.5 Surgery 1<br />

From a surgical perspective Model 2 Hospitals can be fur<strong>the</strong>r divided into:<br />

• Those that only perform Day Surgery – Model 2D<br />

• Those that perform Stay Surgery (as well as Day Surgery) – Model 2S<br />

• Those that are more than 60 kilometers (Remote/Rural) from <strong>the</strong> nearest<br />

Level 3 or 4 hospital – Model 2R<br />

Surgical services in Model 2D and Model 2R <strong>hospitals</strong><br />

Surgical services and activity planned in Model 2 <strong>hospitals</strong> should take account <strong>of</strong><br />

and complement <strong>the</strong> nature <strong>of</strong> <strong>Medical</strong> services which exist in <strong>the</strong>ir unit. Good<br />

management <strong>of</strong> surgical services demand that:<br />

• The Department <strong>of</strong> Surgery should be managed under <strong>the</strong> governance <strong>of</strong> a<br />

single unit including <strong>the</strong> Model 2 hospital and <strong>the</strong> linked Model 3 or 4<br />

hospital(s).<br />

• This governance structure should be overseen by a single Clinical Director,<br />

with surgical (Consultants, NCHDS, Nursing) and o<strong>the</strong>r staff moving between<br />

sites, as appropriate. It is important for <strong>the</strong> department to be able to<br />

1 Reference from Elective Surgery: Model <strong>of</strong> Care September 2011<br />

14


communicate and work as a single unit. In addition, clinical staff must have<br />

sufficient working time in <strong>the</strong> larger unit so that <strong>the</strong>y don’t deskill in <strong>the</strong><br />

management <strong>of</strong> more complex cases.<br />

• For patient care to be provided on more than one site, a robust mechanism<br />

needs to be planned and delivered such that full patient records, including<br />

letters, clinical notes, operating notes, laboratory and o<strong>the</strong>r data are available<br />

in a timely manner, in order to deliver a safe service9<br />

• Out-patient, pre- and post-operative care and Pre-admission Assessment<br />

should be provided at ei<strong>the</strong>r site for all patients requiring surgery.<br />

• All surgery should be supported by a Pre-operative Assessment Clinic.<br />

• Factors to consider in patient selection are shown in APPENDIX 2 – taken<br />

from <strong>the</strong> Elective Surgery, Model <strong>of</strong> Care. As a general rule, patients for Day<br />

procedures should be expected to make a rapid recovery allowing for speedy<br />

discharge home.<br />

• Surgical procedures that are carried out must only be those appropriate for<br />

Day Surgery. (See APPENDIX 3)<br />

• There should be capacity as well as policies and protocols to provide for<br />

overnight admission <strong>of</strong> an agreed percentage <strong>of</strong> patients (no greater than<br />

20% - this percentage should improve over time as delivery improves).<br />

• There will be no Critical Care back-up or support on site. There will be no out<strong>of</strong>-hours<br />

anaes<strong>the</strong>sia service. Patient assessment and tracking will be<br />

through <strong>the</strong> National Early Warning Scoring System (NEWS) prompting a<br />

defined response and if necessary, transfer to <strong>the</strong> associated model 3 or 4<br />

hospital. Agreed transfer protocols and service will have to be in place to<br />

support <strong>the</strong>se stand alone day surgery units. It is not appropriate that <strong>the</strong><br />

service is hoping to rely on existing personnel and emergency ambulance<br />

service to support <strong>the</strong>ir elective work. The use <strong>of</strong> existing personnel would<br />

mean that <strong>the</strong> elective list would grind to a halt. The use <strong>of</strong> emergency<br />

ambulance services would introduce unacceptable, unquantifiable delays into<br />

<strong>the</strong> service.<br />

• Out <strong>of</strong> hours surgical staffing should include an appropriately qualified senior<br />

nurse (COMPASS certified in NEWS) with cover by medical registrar/SpR<br />

and SHO if required. Given that <strong>the</strong>re will not be any surgery out <strong>of</strong> hours, any<br />

patients who develop serious complications will be transferred, and that those<br />

that remain will have minor issues only. It is not <strong>the</strong>refore necessary to<br />

sustain on site (overnight) surgical trainees except, perhaps, in Model 2R<br />

<strong>hospitals</strong> when <strong>the</strong>y might also cover a minor injuries unit.<br />

• Similarly, a Consultant Surgeon and Anaes<strong>the</strong>tist on call (and free to attend)<br />

would be not be appropriate. Access to a (telephone) opinion from a senior<br />

on-call Surgeon or Anaes<strong>the</strong>tist as needed (Consultant or SpR) at <strong>the</strong> linked<br />

Model 3 or 4 Hospital and <strong>the</strong> facility for early ambulance transfer and<br />

mandatory acceptance when required should be <strong>the</strong> recommended approach.<br />

• There should be access to Endoscopy and o<strong>the</strong>r specialist services as<br />

deemed appropriate.<br />

• Care will be provided for surgical patients requiring palliative, respite,<br />

rehabilitation and pre-discharge care.<br />

• The hospital Minor Injuries Unit will require surgical consultation from time to<br />

time. Patients requiring acute surgery should be transferred to <strong>the</strong> local Model<br />

3 or 4 <strong>hospitals</strong>. Protocols for management <strong>of</strong> minor urgent procedures (for<br />

example, those requiring relatively minor procedures under GA such as<br />

15


suturing or abscess drainage) should be developed and defined at a local<br />

level. It would be hoped that <strong>the</strong>re would be scope to deal with <strong>the</strong>se minor<br />

emergencies on site, ra<strong>the</strong>r than transfer to local Model 3 or 4 unit.<br />

Consideration might be given to <strong>the</strong> reservation <strong>of</strong> an emergency <strong>the</strong>atre slot<br />

on one list on a daily basis.<br />

Specifics Issues Regarding Day Surgery in Model 2D and 2R<br />

Hospitals<br />

Surgical complexity<br />

The complexity <strong>of</strong> surgery that can be carried out in Model 2D and 2R <strong>hospitals</strong> is<br />

limited by <strong>the</strong> lack <strong>of</strong> an Critical Care services, particularly anaes<strong>the</strong>sia, imaging and<br />

diagnostic services. In addition, <strong>the</strong>re is an expectation that all patients should<br />

anticipate a rapid recover and speedy discharge home with easily managed postoperative<br />

pain.<br />

Procedures and patient selection<br />

Suitable Patients for Day Surgery are described in APPENDIX 2. Procedures<br />

appropriate for Day Surgery are outlined in APPENDIX 3.<br />

Overnight stay requirements<br />

The definition <strong>of</strong> a day case patient by <strong>the</strong> HSE on HealthStat is one “who is admitted<br />

to hospital on an elective basis for care and/or treatment which does not require <strong>the</strong><br />

use <strong>of</strong> a hospital bed overnight and who is discharged as scheduled”. It is important<br />

to emphasis <strong>the</strong> distinction between <strong>the</strong> unanticipated admission <strong>of</strong> day surgery<br />

patients (due to relatively minor and predictable "complications" such as nausea,<br />

pain management etc.) and 23-hour surgery patients who require a planned<br />

overnight stay ei<strong>the</strong>r because <strong>the</strong> surgery is <strong>of</strong> greater complexity or <strong>the</strong> patients<br />

level <strong>of</strong> fitness demands it. Providing care for patients who will, by definition, require<br />

an overnight stay falls outside <strong>the</strong> scope <strong>of</strong> Model 2D and 2R <strong>hospitals</strong>.<br />

The deteriorating patient<br />

Complications during <strong>the</strong> early post-operative period after Day Surgery are most<br />

commonly related to pain, post-operative nausea and vomiting (PONV), urinary<br />

retention or bleeding. Pain and PONV should be managed according to protocol.<br />

Urinary retention requires ca<strong>the</strong>terization. Bleeding may be internal or external and<br />

should be managed by first aid measures and recourse to <strong>the</strong> surgical team. Patients<br />

who have procedures with a potential to bleed significantly should not be carried out<br />

in Small Hospitals but <strong>the</strong>re should be facilities for blood to be grouped and held in<br />

<strong>the</strong> nearest blood bank. If blood is not stored on site, consideration has to be taken <strong>of</strong><br />

how long it will take to get to your unit in case <strong>of</strong> emergency. Consideration needs to<br />

be given locally as to <strong>the</strong> desirability <strong>of</strong> always having a supply <strong>of</strong> Group O Negative<br />

on site.<br />

Deterioration may also arise as a result <strong>of</strong> medical problems. During out <strong>of</strong> hours,<br />

surgical patients should be managed an appropriately qualified senior nurse, as<br />

stated in 10 above. It is accepted as part <strong>of</strong> <strong>the</strong> Model 2 protocol, that <strong>the</strong>re should<br />

always be trained ACLS providers on-site. In addition, a locally developed NEWS,<br />

Emergency Response System, as appropriate to <strong>the</strong> hospital model should be in<br />

place with advice from senior on-call clinical decision makers from and transfer to <strong>the</strong><br />

linked Model 3 or 4 Hospital.<br />

16


The Escalation Protocol will include a point at which a decision may be made to<br />

transfer/retrieve <strong>the</strong> patient to a Model 3 or 4 Hospital. This should be protocol driven<br />

with transfer facilitated by <strong>the</strong> regional Critical Care retrieval service.<br />

It is clearly not possible to guarantee that such transfers would be delivered by <strong>the</strong><br />

same personnel involved in delivery <strong>of</strong> <strong>the</strong> day surgery <strong>the</strong>atre list.<br />

Complications occurring after discharge<br />

Support must be provided to patients who are discharged from a Model 2D or 2R<br />

hospital Day Surgery Unit for <strong>the</strong> first 24-hours after surgery. This is in addition to<br />

support available to patients from <strong>the</strong>ir Primary Care services. This should include<br />

<strong>the</strong> issuing <strong>of</strong> contact telephone numbers to patients at <strong>the</strong> time <strong>of</strong> discharge,<br />

including out-<strong>of</strong>-hours. Patients needing urgent assessment or readmission should<br />

be provided with a fast track care plan to <strong>the</strong> hospital and, if necessary,<br />

arrangements made for re-admission, assessment or transfer to a Model 3 or 4<br />

Hospital.<br />

Non-consultant doctor surgical staffing and training<br />

Model 2 <strong>hospitals</strong> will provide useful experience for training purposes (exposure to<br />

day cases, pre- and postoperative clinics, diagnostics etc) as well as requiring o<strong>the</strong>r<br />

service needs such as NEWS. Providing out <strong>of</strong> hours cover to such low acuity sites<br />

with minimal supervision, however, <strong>of</strong>fers poor training value.<br />

Surgical Services in a Model 2S Hospital<br />

The Model 2S Hospital is proposed for use in certain circumstances. These would be<br />

Model 2 Hospitals which work geographically close to and administratively part <strong>of</strong> a<br />

group or network with a Model 3 or 4 <strong>hospitals</strong>. The purpose <strong>of</strong> a Model 2S hospital<br />

would be to provide additional designated capacity for elective surgery for <strong>the</strong> parent<br />

Level 3 or 4 Hospital. A Model 2S hospital would have all <strong>the</strong> features <strong>of</strong> a regular<br />

Model 2 hospital undertaking <strong>the</strong> agreed basket <strong>of</strong> day case procedures. In addition,<br />

it would seek to expand its workload to include more complex elective surgical<br />

procedures in o<strong>the</strong>rwise relatively fit patients. This would be subject to local<br />

agreement between management and clinicians (anaes<strong>the</strong>sia, surgery & nursing) as<br />

to what could be safely delivered within <strong>the</strong> context <strong>of</strong> local staffing, capacity and<br />

peri-operative care.<br />

A Model 2S hospital, from a surgical perspective, is an elective hospital which, as<br />

with all Model 2 <strong>hospitals</strong>, receives no unscheduled, undifferentiated medical or<br />

surgical patients. From a medical perspective <strong>the</strong> service that is delivered should be<br />

identical to that described above for a standard Model 2 hospital except for <strong>the</strong><br />

presence <strong>of</strong> a Surgical Observation Unit which would be exclusively required for<br />

surgical patients.<br />

The concept behind a Model 2 hospital is to provide an elective surgical unit with<br />

designated or protected beds - beds that may be o<strong>the</strong>rwise difficult to rely on in <strong>the</strong><br />

neighbouring Model 3 or 4 <strong>hospitals</strong>. The surgery and anaes<strong>the</strong>sia programmes<br />

support <strong>the</strong> good practice principle that elective surgical services should be<br />

separated from emergency admissions whenever possible. In addition, a physical<br />

separation <strong>of</strong> services may help in dealing with differences in clinical management<br />

that arise between elective and emergency care, as well as facilitating <strong>the</strong> fixed<br />

designation <strong>of</strong> beds. Finally, MRSA-protected elective wards avoid admissions from<br />

<strong>the</strong> emergency department and transfers from within/outside <strong>the</strong> hospital<br />

As well as separating elective from emergency care, elective surgical procedures can<br />

be divided into minor, intermediate and complex. Most minor and intermediate<br />

17


surgery should be performed as day procedures. This activity can and should be<br />

performed in a Model 2S hospital, in <strong>the</strong> same manner as planned for Models 2 and<br />

2R <strong>hospitals</strong>.<br />

Model 2S hospital will have <strong>the</strong> potential to locally decide on <strong>the</strong> feasibility and<br />

capability <strong>of</strong> <strong>the</strong>ir unit to carry out intermediate and complex surgery, which could not<br />

be carried out on a day case basis and would require in-patient stay and<br />

accommodation. These patients would still be worked up as for day care, with a<br />

planned admission on <strong>the</strong> day <strong>of</strong> surgery. (DOSA admissions)<br />

Surgical Services in a Model 2S Hospital:<br />

• The Department <strong>of</strong> Surgery should be managed under <strong>the</strong> governance <strong>of</strong> a<br />

single unit including <strong>the</strong> Model 2 hospital and <strong>the</strong> linked Model 3 or 4<br />

hospital.(s)<br />

• This governance structure should be overseen by a single Clinical Director,<br />

with surgical (Consultants, NCHDS, Nursing) and o<strong>the</strong>r staff moving between<br />

sites, as appropriate. It is important for <strong>the</strong> department to be able to<br />

communicate and work as a single unit. In addition, clinical staff must have<br />

sufficient working time in <strong>the</strong> larger unit so that <strong>the</strong>y don’t deskill in <strong>the</strong><br />

management <strong>of</strong> more complex cases.<br />

• For patient care to be provided on more than one site, a robust mechanism<br />

needs to be planned and delivered such that full patient records, including<br />

letters, clinical notes, operating notes, laboratory and o<strong>the</strong>r data are available<br />

in a timely manner, in order to deliver a safe service9<br />

• Out-patient, pre- and post-operative care and Pre-admission Assessment<br />

should be provided at ei<strong>the</strong>r site for all patients requiring surgery.<br />

• All surgery should be supported by a Pre-operative Assessment Clinic.<br />

• Patient selection issues for day care management are shown in APPENDIX 2.<br />

• Those for same day admission are listed in APPENDIX 4.<br />

• Surgical procedures suitable for day cases management are listed in<br />

APPENDIX 3. Less than ‘5-day care’ surgical procedures could include<br />

intermediate or complex operations carried out by a variety <strong>of</strong> surgical<br />

specialties including General, Gynaecology, Maxill<strong>of</strong>acial, Otolaryngology<br />

Ophthalmic, Plastics, Vascular and Urology. They should be appropriate to<br />

less than 5-day stay surgery in a Model 2S hospital, not anticipating<br />

admission to HDU or ICU post-operatively.<br />

• Local implementation teams should, following multi-disciplinary collaboration,<br />

develop <strong>the</strong> capacity, policies and protocols to manage post-operative<br />

overnight admission on a planned basis, taking into account <strong>the</strong>ir specific<br />

situation and service configuration. All plans should deliver best practice in<br />

relation to patient safety and clinical risk management.<br />

• No patient should have a planned, anticipated need for HDU or ICU care<br />

post-operatively.<br />

• Patients requiring specific fluid management or analgesic requirements (PCA,<br />

Patient controlled Anaes<strong>the</strong>sia or, if decided upon and justified locally, a<br />

nurse provided epidural service) should be managed in a Surgical<br />

Observation Unit (SOU - 3-4 bedded).<br />

• The NEWS “Emergency Response System” will facilitate post-operative<br />

patient assessment and tracking. There should be a defined response to a<br />

critical event (surgical complication/ deterioration in respiratory function,<br />

GSC etc) with early transfer and mandatory acceptance to Critical Care in <strong>the</strong><br />

18


associated model 3 or 4 hospital. This should be protocol driven with transfer<br />

facilitated by <strong>the</strong> regional Critical Care retrieval service<br />

• Out <strong>of</strong> hours staffing should include an appropriately qualified senior nurse<br />

(COMPASS certified in NEWS) and an experienced, resident NCHD (SHO at<br />

>BST 2 or Registrar), surgical or medical or equivalent doctor - provided<br />

he/she is working with appropriately trained nurse in post operative care. In<br />

<strong>the</strong> case <strong>of</strong> non-surgical cover <strong>the</strong>re should be clear protocols for<br />

communication and escalation.<br />

• A senior on-call Surgical or Anaes<strong>the</strong>tic opinion should be available as<br />

needed (Consultant or SpR in last <strong>the</strong>ir 2 years <strong>of</strong> training). This should be<br />

provided by <strong>the</strong> on-call team at <strong>the</strong> neighbouring Model 3 or 4 hospital and<br />

this needs to be protocol driven and managed locally assuring a rapid, safe<br />

and appropriate response. Patients who have a surgical complication out-<strong>of</strong>hours<br />

that cannot be managed on <strong>the</strong> ward <strong>of</strong> <strong>the</strong> Model 2S hospital should<br />

be transferred without delay to <strong>the</strong> neighbouring Model 3 or 4 Hospital<br />

where <strong>the</strong>re should be access to specialist services.<br />

• All patients should have a discharge plan developed from <strong>the</strong> outset <strong>of</strong> <strong>the</strong>ir<br />

surgical journey.<br />

• Care will be provided for surgical patients requiring palliative, respite,<br />

rehabilitation and pre-discharge care. The Hospital Minor Injuries Unit will<br />

require surgical consultation from time to time. Patients requiring acute<br />

surgery should be transferred to <strong>the</strong> local Model 3 or 4 <strong>hospitals</strong>. Protocols for<br />

management <strong>of</strong> minor urgent procedures (for example, those requiring<br />

relatively minor procedures under GA such as suturing or abscess drainage)<br />

should be developed and defined at a local level. It would be hoped that <strong>the</strong>re<br />

would be scope to deal with <strong>the</strong>se minor emergencies on site, ra<strong>the</strong>r than<br />

transfer to local Model 3 or 4 unit. Consideration might be given to <strong>the</strong><br />

reservation <strong>of</strong> an emergency <strong>the</strong>atre slot on one list on a daily basis.<br />

19


4. Developing Smaller Hospitals: Some Practical Examples <strong>of</strong><br />

Service Enhancements<br />

Work is in progress on developing a detailed plan for service enhancements in each<br />

<strong>of</strong> <strong>the</strong> nine <strong>smaller</strong> <strong>hospitals</strong> that are covered by this Framework. These plans are<br />

based on detailed local analysis <strong>of</strong> <strong>the</strong> services in place and what can be provided in<br />

<strong>the</strong> <strong>future</strong>. The projected activity levels will be outlined in detail in each plan.<br />

Mallow General Hospital<br />

As an example, <strong>the</strong> following outlines <strong>the</strong> projected activity changes associated with<br />

<strong>the</strong> implementation <strong>of</strong> this Framework in one exemplar site – that <strong>of</strong> Mallow General<br />

Hospital (MGH).<br />

- Emergency Department Attendances<br />

An audit was conducted on <strong>the</strong> patients currently attending <strong>the</strong> Emergency<br />

Department (ED) at MGH (11,400 patients per year in 2010). When <strong>the</strong> proposed<br />

changes are implemented it is projected that in excess <strong>of</strong> 80% <strong>of</strong> <strong>the</strong> patients<br />

presenting to <strong>the</strong> ED will continue to be seen ei<strong>the</strong>r in <strong>the</strong> Local Injury Unit or in <strong>the</strong><br />

<strong>Medical</strong> Assessment Unit.<br />

- Outpatient Attendances<br />

It is planned to transfer outpatient clinics from <strong>the</strong> larger <strong>hospitals</strong> in Cork city to<br />

MGH. It is projected that <strong>the</strong>re will be a minimum increase in outpatient attendances<br />

<strong>of</strong> 10% (1000 patients) per year at MGH.<br />

- Surgery and endoscopy.<br />

It is projected that emergency surgery (1000 patients per year) and complex surgery<br />

(300 patients per year) will transfer to <strong>the</strong> larger <strong>hospitals</strong> from MGH. Day case<br />

surgery (900) and endoscopies (1000 patients per year) will transfer from <strong>the</strong> Cork<br />

City Hospitals to MGH.<br />

- Acute Medicine<br />

A new medical assessment unit will open with projected activity <strong>of</strong> 1400 patients per<br />

year. In addition, low risk differentiated medical patients will continue to be admitted<br />

to MGH. On <strong>the</strong> basis <strong>of</strong> local analysis, 80% <strong>of</strong> patients will continue to be admitted<br />

(approximately 2000 patients per year).<br />

- Radiology services<br />

The projected activity for radiology investigations is likely to increase and is projected<br />

to be 25,000 cases per year<br />

Overall on <strong>the</strong> basis <strong>of</strong> <strong>the</strong> local analysis, <strong>the</strong> number <strong>of</strong> patients attending as day<br />

case or inpatient admissions at MGH is anticipated to increase from 6,500 cases per<br />

year to 7,400 cases per year after <strong>the</strong> implementation <strong>of</strong> this Framework.<br />

20


Louth County Hospital, Dundalk<br />

There is also an opportunity to learn from <strong>the</strong> experience <strong>of</strong> <strong>smaller</strong> <strong>hospitals</strong> where<br />

<strong>the</strong> pr<strong>of</strong>ile <strong>of</strong> services has already been changed in line with <strong>the</strong> Framework. In<br />

<strong>the</strong>se locations, day case activity has moved from larger to <strong>smaller</strong> <strong>hospitals</strong> and<br />

more complex activity in <strong>the</strong> opposite direction. As a result, high volumes <strong>of</strong> services<br />

are still being delivered locally but <strong>the</strong>y are safe and sustainable.<br />

Louth County Hospital increased its day case activity from 4,249 cases per year in<br />

2006 to 7,116 cases in 2011. This compensated for <strong>the</strong> cessation <strong>of</strong> approximately<br />

4,000 emergency admissions per year leading to an overall reduction in total day<br />

case and inpatient activity from 9,708 to 7,462 patients per year. The closure <strong>of</strong> <strong>the</strong><br />

emergency department was associated with a significant reduction in attendances<br />

and admissions but 50% <strong>of</strong> cases are still successfully managed at <strong>the</strong> Local Injury<br />

Unit where 7,938 patients were treated in 2011.<br />

Louth County Hospital is <strong>the</strong> regional centre for colposcopy services as part <strong>of</strong> <strong>the</strong><br />

cervical cancer screening programme. It has also been designated as a regional<br />

centre for <strong>the</strong> Colorectal Screening Programme and it is projected that this will result<br />

in an additional 2,000 colonoscopies per year when <strong>the</strong> screening programme is fully<br />

operational.<br />

5. The Critical Links with Primary Care<br />

It is well recognised that primary care can safely manage locally <strong>the</strong> majority <strong>of</strong><br />

patients who require only a routine, straightforward level <strong>of</strong> urgent or planned care.<br />

Treatment can be delivered at home or as close to home as possible. The aim <strong>of</strong><br />

developing primary care is to provide up to 90% <strong>of</strong> <strong>the</strong> health and social care in local<br />

communities. This will be achieved through an increase <strong>of</strong> activity in a primary care<br />

setting and <strong>the</strong> redirection <strong>of</strong> health services away from acute <strong>hospitals</strong> to <strong>the</strong><br />

community.<br />

Key to service integration is <strong>the</strong> promotion <strong>of</strong> capacity building in <strong>the</strong> community. This<br />

includes <strong>the</strong> use <strong>of</strong> <strong>smaller</strong> <strong>hospitals</strong> in a local community where appropriate.<br />

Patients in an integrated system are more likely to receive <strong>the</strong> type and quality <strong>of</strong><br />

care <strong>the</strong>y need, when <strong>the</strong>y need it, in <strong>the</strong> most appropriate setting and from <strong>the</strong> most<br />

appropriate health pr<strong>of</strong>essional.<br />

Effective integration <strong>of</strong> care is easier to achieve where primary care team<br />

pr<strong>of</strong>essionals assume key significance in <strong>the</strong> healthcare system through <strong>the</strong>ir role as<br />

gatekeepers to specialist referral.<br />

Out-reach clinics in primary care will be an important means <strong>of</strong> developing more<br />

effective patient care. For example, at least a proportion <strong>of</strong> <strong>the</strong> return visits to out<br />

patient departments are for <strong>the</strong> purpose <strong>of</strong> monitoring , which could be just as<br />

effectively and much more cheaply carried out in primary care. Anti-coagulant<br />

<strong>the</strong>rapy is one example <strong>of</strong> a treatment currently confined to out patient departments<br />

in <strong>Irish</strong> <strong>hospitals</strong> at present but which could be carried out in <strong>the</strong> more appropriate<br />

setting <strong>of</strong> primary care.<br />

21


A number <strong>of</strong> o<strong>the</strong>r areas <strong>of</strong> primary care can benefit both primary care teams and <strong>the</strong><br />

<strong>smaller</strong> <strong>hospitals</strong> working toge<strong>the</strong>r more effectively. These include:<br />

• more structured chronic disease management interactions that are better planned<br />

and managed;<br />

• more opportunities for patient education and self management classes in <strong>the</strong><br />

hospital with shared primary care responsibilities for providing this education<br />

service;<br />

• opportunities for GPs and o<strong>the</strong>r primary care pr<strong>of</strong>essionals to work in <strong>the</strong> Urgent<br />

Care Centres and as part <strong>of</strong> out-reach teams;<br />

• better opportunities for GPs to refer to low complexity day procedures and access<br />

beds for procedures;<br />

• enhanced opportunities for primary care pr<strong>of</strong>essionals to play a role in palliative,<br />

rehab and pre-discharge care;<br />

• IV <strong>the</strong>rapy provision;<br />

• minor Surgery provision;<br />

• nebuliser treatment in <strong>the</strong> case <strong>of</strong> acute asthmatic attack; and<br />

• Specialist <strong>the</strong>rapy Treatment.<br />

In addition, <strong>the</strong> management <strong>of</strong> chronic diseases is a clear example where close cooperation<br />

between primary care and <strong>smaller</strong> <strong>hospitals</strong> can bring very positive results.<br />

Chronic disease forms <strong>the</strong> backbone <strong>of</strong> much workload in general practice, making<br />

<strong>the</strong> extension <strong>of</strong> primary care work into a <strong>smaller</strong> hospital a logical step. Many<br />

patients with a chronic disease do not require <strong>the</strong> high technology <strong>of</strong> higher level<br />

<strong>hospitals</strong> and engagement in <strong>smaller</strong> <strong>hospitals</strong> can promote innovation and<br />

enhanced service delivery more easily than in larger settings with huge benefit both<br />

to patients and <strong>hospitals</strong> alike.<br />

Finally, it is important to acknowledge <strong>the</strong> existing links that already exist between<br />

primary care and <strong>smaller</strong> <strong>hospitals</strong>. We want to cultivate and increase <strong>the</strong>se links to<br />

<strong>the</strong> benefit <strong>of</strong> all patients. The strengths <strong>of</strong> existing arrangements, which we will seek<br />

to develop fur<strong>the</strong>r, include:<br />

• local services: <strong>smaller</strong> <strong>hospitals</strong> provide more convenient services and less costly<br />

access for <strong>the</strong>ir local population. The <strong>the</strong>me <strong>of</strong> patient choice is welcomed and at<br />

<strong>the</strong> heart <strong>of</strong> general practice. direct and timely access to key diagnostic services<br />

• appropriate services: <strong>smaller</strong> <strong>hospitals</strong> will provide a range <strong>of</strong> safe and<br />

appropriate services <strong>of</strong>ten with considerable cost benefits. The range <strong>of</strong> services<br />

can evolve to meet local needs and will not require <strong>the</strong> large capital outlay<br />

essential for many larger <strong>hospitals</strong>;<br />

• modern staffing structures: <strong>smaller</strong> <strong>hospitals</strong> could link with out-<strong>of</strong>–hours primary<br />

care services based in <strong>the</strong>se <strong>hospitals</strong><br />

• improved skill mix: GPs working with <strong>smaller</strong> <strong>hospitals</strong> value <strong>the</strong> close<br />

relationship <strong>the</strong>y can develop with visiting consultants, and may be able to work<br />

alongside those consultants as GPs with special interests. Long before this role<br />

was conceived, most GPs used <strong>the</strong>ir <strong>smaller</strong> <strong>hospitals</strong> to carry out many minor<br />

operations; and-<br />

• extended outpatient services: <strong>the</strong>se can benefit patients as <strong>the</strong>re is <strong>of</strong>ten<br />

easier access at a convenient location (especially for older people), and<br />

peripheral clinics reduce <strong>the</strong> pressure and congestion at <strong>the</strong> larger<br />

<strong>hospitals</strong>. For medical staff, <strong>the</strong> contact and communication is improved<br />

between GP and consultant.<br />

22


Appendix 1: Conditions Suitable and Unsuitable for Care in a<br />

Local Injury Unit<br />

Adult Patients: Conditions Suitable and Unsuitable for Care in a Local Injury Unit<br />

What <strong>the</strong> Local Injury Unit does treat<br />

What <strong>the</strong> Local Injury Unit does not treat<br />

<br />

Suspected broken bones to legs<br />

Χ<br />

Conditions due to “<strong>Medical</strong>” illness e.g.<br />

from knees to toes<br />

fever, seizures, headache.<br />

<br />

Suspected broken bones to arms<br />

Χ<br />

Injuries following a fall from a height or<br />

from collar bone to finger tips<br />

a road traffic accident<br />

<br />

All sprains and strains<br />

Χ<br />

Serious head injury<br />

<br />

Minor facial injuries<br />

Χ<br />

Chest pain<br />

(including oral, dental and nasal<br />

injuries)<br />

Χ<br />

Respiratory conditions<br />

<br />

Minor scalds and burns<br />

Χ<br />

Abdominal pain<br />

<br />

Wounds, bites, cuts, grazes and scalp<br />

Χ<br />

Gynaecological problems<br />

lacerations<br />

Χ<br />

Neck/back pain<br />

<br />

Small abscesses and boils<br />

Χ<br />

Pregnancy related conditions<br />

<br />

Splinters and fish hooks<br />

Χ<br />

Pelvis or hip fractures<br />

<br />

Foreign bodies in eyes/ears/nose<br />

Minor head injury<br />

(fully conscious patients, who did not<br />

experience loss <strong>of</strong> consciousness or<br />

vomit after <strong>the</strong> head injury)<br />

See notes below.<br />

23


Paediatric Patients: Conditions Suitable and Unsuitable for Care in a Local Injury Unit<br />

What <strong>the</strong> Local Injury Unit does treat<br />

What <strong>the</strong> Local Injury Unit does not treat<br />

Any child aged 5 years or older with:<br />

Suspected broken bones to legs<br />

from knees to toes<br />

Χ<br />

Any child <strong>of</strong> any age with a “<strong>Medical</strong>”<br />

Illness e.g. fever, seizures, respiratory<br />

symptoms<br />

<br />

Suspected broken bones to arms<br />

Χ<br />

Any child younger than 5 years<br />

from collar bone to finger tips<br />

Χ<br />

Any child aged 5 years or older with:<br />

<br />

Any sprain or strain<br />

Χ<br />

Non-traumatic limp or non-use <strong>of</strong><br />

<br />

Minor facial injuries<br />

a limb<br />

(including oral, dental and nasal<br />

injuries)<br />

Χ<br />

Injuries following a fall from a<br />

height or a road traffic accident<br />

<br />

Minor scalds and burns<br />

Χ<br />

Serious head injuries<br />

<br />

Wounds, bites, cuts, grazes and scalp<br />

lacerations<br />

Χ<br />

Abdominal pain<br />

<br />

Splinters and fish hooks<br />

Χ<br />

Gynaecological problems<br />

<br />

Foreign bodies in eyes/ears/nose<br />

<br />

Minor head injury<br />

(fully conscious children, who did not<br />

experience loss <strong>of</strong> consciousness or<br />

vomit after <strong>the</strong> head injury)<br />

See notes below.<br />

Notes on Conditions Suitable and Unsuitable for Care in a Local Injury<br />

Unit<br />

1. Patients should be advised to contact <strong>the</strong>ir General Practitioner for advice if <strong>the</strong>y<br />

are uncertain whe<strong>the</strong>r to attend a Local Injury or Emergency Department.<br />

2. These protocols are intended for use in Local Injury Units, linked to Emergency<br />

Departments and operating within <strong>the</strong> governance framework <strong>of</strong> an Emergency<br />

Care Network.<br />

3. The protocols should be supported by network clinical guidelines. Doctors,<br />

Advanced Nurse Practitioners and Nurses working in Local Injury Units should<br />

have direct access to clinical advice from a Consultant in Emergency Medicine<br />

from <strong>the</strong> lead network ED.<br />

24


4. These are not exhaustive lists, but aim to direct patients with single, isolated and<br />

uncomplicated injuries to <strong>the</strong>se units. Audit <strong>of</strong> patient outcomes and monitoring<br />

<strong>of</strong> Local Injury workload will indicate <strong>the</strong> need for review <strong>of</strong> <strong>the</strong>se lists, as part <strong>of</strong><br />

<strong>the</strong> governance function <strong>of</strong> <strong>the</strong> network.<br />

Benefits that can be achieved through <strong>the</strong> implementation <strong>of</strong> Local<br />

Injury Units<br />

For patients:<br />

• Patients will receive <strong>the</strong> same standards <strong>of</strong> injury care across <strong>the</strong> network, due<br />

to shared protocols, staffing and clinical governance arrangements.<br />

• Patients will not have to travel to larger units for injury care.<br />

• Patients will avoid delays that might be experienced in larger EDs.<br />

• Unscheduled, local ED access is assured for patients with injuries that are nonlife-threatening<br />

and non-limb-threatening.<br />

For <strong>the</strong> healthcare system:<br />

• The model secures <strong>future</strong> involvement in <strong>the</strong> provision <strong>of</strong> emergency services<br />

for <strong>smaller</strong> <strong>hospitals</strong>.<br />

• Existing ED infrastructure will continue to be used for <strong>the</strong> benefit <strong>of</strong> patients.<br />

• The units will be open during <strong>the</strong> times when most ED attendances occur.<br />

• Central larger EDs will be protected from <strong>the</strong> increased demand that would be<br />

caused by redirection <strong>of</strong> patients with injury if all services were centralised.<br />

For emergency care staff:<br />

• Staff can continue to engage in a component <strong>of</strong> emergency medicine without<br />

transferring to centralised units due to complete centralisation <strong>of</strong> services.<br />

• Staff will have enhanced access to training and CPD through rotation within<br />

network.<br />

• Trainees in EM and ANP candidates can gain experience in injury care.<br />

For <strong>the</strong> National Ambulance service:<br />

• More acute injury care delivered locally, thus reducing <strong>the</strong> need for patient<br />

transfers.<br />

25


Appendix 2: Suitable patients for surgery in a Model 2<br />

Hospital 2<br />

Selecting patients for day surgery can be facilitated through use <strong>of</strong> protocols.<br />

Suitability for same day discharge is dependent on patient, anaes<strong>the</strong>tic procedural<br />

and social factors.<br />

Patient Factors:<br />

• Age – <strong>the</strong>re is no upper age limit. Patient selection should be based on<br />

physiological status, not age, i.e. <strong>the</strong> patient should be mentally sound,<br />

reasonably independent and active or under appropriate care.(4)<br />

• There is a lower age limit for day surgery admission. The infant / child must be<br />

older than 56 weeks post-conception i.e. 16 weeks in an infant born at term.<br />

• Good exercise tolerance – a patient should be able to climb stairs without having<br />

to stop.<br />

• BMI – Obesity is not an absolute contra- indication for day care. In general,<br />

patients with a BMI >30 should have an assessment by an anaes<strong>the</strong>tist, unless<br />

clearly stated by local protocol for BMIs >30.<br />

• Patients with a BMI >30 should have an assessment by an anaes<strong>the</strong>tist.<br />

• The patient should not have a major pre-existing disability.<br />

• ASA grade – patients should be ASA grade 1 or 2 or selected ASA grade 3.<br />

Patients with conditions NOT suitable for day surgery in a model 2 <strong>hospitals</strong> are<br />

outlined below<br />

Anaes<strong>the</strong>tic Factors:<br />

o Difficult airway – i.e. large goitre / tumour causing deviation or compression <strong>of</strong><br />

airway, restricted neck movement or mouth opening.<br />

o<br />

o<br />

Personal or family history <strong>of</strong> malignant hyperpyrexia.<br />

Previous personal history <strong>of</strong> previous reaction to anaes<strong>the</strong>sia – type <strong>of</strong><br />

reaction should be assessed and flagged with anaes<strong>the</strong>tist.<br />

o Details <strong>of</strong> any unexplained, significant morbidity during or after anaes<strong>the</strong>sia in<br />

<strong>the</strong> patient, a relative should be noted and discussed with anaes<strong>the</strong>tist.<br />

Cardiovascular<br />

o Poorly controlled blood pressure (BP>170/100)<br />

o Congestive cardiac failure<br />

o Unstable angina<br />

o MI within previous 6 months (14)<br />

o Symptomatic valvular heart disease<br />

o Patients who have a pacemaker or automotive implantable cardiac<br />

defibrillator<br />

o Poor exercise tolerance<br />

Respiratory<br />

o Poorly controlled asthma needing oral steroids, frequently or within last 3<br />

months, frequent hospital admission or home oxygen<br />

o Poorly controlled COPD<br />

o Sleep apnoea<br />

Neurological<br />

o Poorly controlled epilepsy<br />

o CVA/TIA within <strong>the</strong> last 1 year<br />

2 Extracted from Model <strong>of</strong> Care for Elective Surgery, National Surgical Programme,<br />

September 2011<br />

26


Endocrine<br />

o Poorly controlled thyroid disease<br />

o Poorly controlled diabetes<br />

Haematological<br />

o Coagulopathies, INR>1.5, Platelets


Appendix 3: Suitable procedures for Model 2D and 2R<br />

Hospitals<br />

It is possible for 75% <strong>of</strong> all elective operations to be carried out as a day case<br />

surgery. The following procedures represent <strong>the</strong> majority <strong>of</strong> <strong>the</strong>se day case surgical<br />

procedures and are suitable for a model 2 hospital subject to appropriate patient<br />

selection.<br />

1. Orchidopexy<br />

2. Circumcision<br />

3. Inguinal Hernia Repair<br />

4. Anal Fissure Dilatation or Excision<br />

5. Haemorrhoidectomy *<br />

6. Laparoscopic Cholecystectomy*<br />

7. Varicose Vein Stripping or Ligation<br />

8. Transurethral Resection <strong>of</strong> Bladder Tumour<br />

9. Excision <strong>of</strong> Dupuytren’s Contracture<br />

10. Carpal Tunnel Decompression<br />

11. Excision <strong>of</strong> Ganglion<br />

12. Arthroscopy<br />

13. Bunion Operations<br />

14. Removal <strong>of</strong> Metal-ware<br />

15. Extraction <strong>of</strong> Cataract with/without Implant<br />

16. Correction <strong>of</strong> Squint<br />

17. Myringotomy<br />

18. Tonsillectomy*<br />

19. Sub Mucous Resection<br />

20. Reduction <strong>of</strong> Nasal Fracture<br />

21. Operation for Bat Ears<br />

22. Dilatation and Curettage/Hysteroscopy<br />

23. Laparoscopy<br />

The British Association <strong>of</strong> Day Surgery (BADS) has produced a wider list <strong>of</strong><br />

procedures which may be suitable for day surgery in 50% <strong>of</strong> cases and <strong>the</strong>se cases<br />

may be suitable for a model 2 hospital subject to appropriate infrastructure, expertise<br />

and protocols (to be determined locally by <strong>the</strong> Clinical Director in conjunction with<br />

clinical staff) and subject to appropriate patient selection (see appendix 3)<br />

1. Laparoscopic hernia repair<br />

2. Thoracoscopic sympa<strong>the</strong>ctomy*<br />

3. Submandibular gland excision<br />

4. Partial thyroidectomy*<br />

5. Superficial parotidectomy<br />

6. Wide excision <strong>of</strong> breast lump with axillary clearance<br />

7. Urethrotomy<br />

8. Bladder neck incision<br />

9. Laser prostatectomy<br />

10. Trans cervical resection <strong>of</strong> endometrium (TCRE)<br />

11. Eyelid surgery<br />

12. Arthroscopic menisectomy<br />

13. Arthroscopic shoulder decompression<br />

14. Subcutaneous mastectomy<br />

15. Rhinoplasty<br />

16. Dentoalveolar surgery<br />

17. Tympanoplasty<br />

28


NOTE:<br />

• This list is not exhaustive. The question, “Is this patient suitable for day<br />

surgery?” should be replaced by: “Is <strong>the</strong>re any justification for admitting this<br />

case as an inpatient?”<br />

• Procedures marked by * will require clear arrangement for management <strong>of</strong><br />

surgical complications out <strong>of</strong> hours including surgical cover on site ei<strong>the</strong>r in<br />

<strong>the</strong> model 2 hospital or an associated hospital within <strong>the</strong> network and within<br />

reasonable travel distance <strong>of</strong> <strong>the</strong> patient.<br />

• While <strong>the</strong> patient selection criteria outlined in Appendix 3 may be helpful for<br />

some <strong>of</strong> <strong>the</strong>se procedures <strong>the</strong>y do not apply universally. Therefore patient<br />

selection for <strong>the</strong>se procedures needs to be determined by <strong>the</strong> Consultant and<br />

Clinical Director<br />

The following procedures are suitable for model 2 <strong>hospitals</strong> and can be carried out in<br />

an endoscopy, outpatient or minor operations unit but should not usually be<br />

performed in Day Theatres.<br />

Endoscopy<br />

Bronchoscopy<br />

Colonoscopy<br />

Cystoscopy<br />

Oesophagogastroduodenoscopy<br />

Sigmoidoscopy<br />

Outpatients<br />

Colposcopy<br />

Hysteroscopy<br />

Local anaes<strong>the</strong>tic minor operations<br />

Sigmoidoscopy<br />

Pain management procedures and nerve blocks<br />

Urodynamic tests<br />

General Practice or Minor operations unit<br />

Minor procedures (including those outlined above under section titled out-patients)<br />

*Please Note: A number <strong>of</strong> above procedures and investigations which in adults<br />

would generally be carried out in a minor operations unit or outpatient department<br />

cannot be performed on children because <strong>of</strong> <strong>the</strong> requirement for sedation or general<br />

anaes<strong>the</strong>tic e.g. oesophagogastroscopy, colonoscopy, suturing <strong>of</strong> lacerations, dental<br />

extractions.<br />

29


APPENDIX 4 - Suitable patients for Stay Surgery in a Model<br />

2S Hospital<br />

Suitability for surgery in Model 2S Hospitals will be decided in <strong>the</strong> Surgical and Pre-<br />

Anaes<strong>the</strong>tic Assessment Clinics. This will be based on patient factors, procedure<br />

factors and social factors on <strong>the</strong> lines as set out below.<br />

Patient Factors:<br />

The following factors cover some issues to be considered in patient selection. It is up<br />

to individual units to develop <strong>the</strong>ir own selection criteria depending on individual local<br />

unit capability:<br />

• Age – <strong>the</strong>re is no upper age limit. Patient selection should be based on<br />

physiological status, not age, i.e. <strong>the</strong> patient should be mentally sound,<br />

reasonably independent and active or under appropriate care. It needs to be<br />

decided at a local level if <strong>the</strong>re are sufficient resources, clinical/nursing, to<br />

deliver a paediatric surgical day service according to patient safety and<br />

clinical risk management.<br />

• Exercise tolerance – should be good, for example, a patient should be able to<br />

climb stairs without having to stop.<br />

• BMI –Patients with a BMI ≥30 would benefit from pre-operative assessment.<br />

• ASA grade –ASA grade 1, 2 and some ASA grade 3 are suitable. It will be up to<br />

individual units to decide locally, what’s suitable for <strong>the</strong>ir unit.<br />

If medical co-morbidities exist, <strong>the</strong>se should be well controlled. Some examples<br />

include: diabetes - Hb1AC


Securing <strong>the</strong> Future <strong>of</strong> Smaller Hospitals:<br />

A Framework for Development<br />

Published February, 2013

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