May 25, 2012 Project Updates Metrolink TVMs moved from L.A. ...

May 25, 2012
Project Updates
Metrolink TVMs moved from L.A. Union Station tunnel to allow for continued, smooth
reconstruction of Platform 7
On Thursday, May 24, Metrolink permanently relocated its three Ticket Vending Machines (TVMs)
located in the L.A. Union Station tunnel near Platform 7 to the East Portal to allow for continued,
smooth reconstruction of the historic platform. The move will also help reduce congestion in the
tunnel.
Metrolink staff members are working with Metro, the owner of L.A. Union Station, to power the
TVMs. Signage was posted at the old location near Platform 7 to notify customers of the relocation.
Additional Customer Engagement Representatives are located throughout L.A. Union Station through
Sunday, May 27, to direct customers to the East and West portal ticket windows until the TVMs are
powered.
Metrolink began restoring Platform 7, one of L.A. Union Station's original boarding platforms, in March
of 2011. Improvements include the restoration of tracks 13, 14 and 15, which were removed from
service more than 35 years ago, and the addition of north and south stairways and accessible ramps
that will connect to the main passenger tunnel. These enhancements will allow Metrolink to more
efficiently handle increased passenger volumes. Metrolink is also installing energy efficient lighting,
upgrading message boards and revamping our train yard communication and backup electric systems
to facilitate improved emergency response in the event of a power outage. The expected completion
date for the project is August 31, 2012.

Future Bob Hope Airport intermodal
transit center to improve connectivity,
Metrolink experience
The Burbank-Glendale-Pasadena Airport
Authority voted on May 14 to award
contracts totaling more than $81 million
dollars to construct phase one of a 520,000
square-foot Regional Intermodal
Transportation Center (RITC) at Bob Hope
Airport. The RITC, scheduled to open the
summer of 2014, will offer seamless
connectivity from the airport to the Burbank-Bob Hope Airport Station on Metrolink's Ventura County
Line, as well as rental car facilities, bus terminals and bicycle storage areas. A 19-foot-high elevated
walkway will connect the RITC and the airport terminal with covered, moving walkways, which will
allow for quicker, more efficient access to public transportation facilities like Metrolink.
Other project features and improvements will include installation of solar panels on top of the RITC
that will generate clean energy, placement of base isolators beneath the RITC to protect customers
from the effects of major seismic activity, an off-site pedestrian crosswalk, off-site airport signage
and installation of synchronized traffic signals.
The groundbreaking event for the RITC is planned for July 2012.
For more information, visit http://www.bobhopeairport.com/home/news/initiatives.html.
Safety Initiative
Metrolink employees, fire departments
learn valuable lessons from emergency
response drill
On Wednesday, May 15, Metrolink
participated in an emergency simulation
hosted by the City of Fullerton's Fire and
Police departments. Amtrak, the Orange
County Fire Department, as well as the
cities of Anaheim, Costa Mesa, Brea,
Corona and Huntington Beach fire
departments also participated.
The drill provided a controlled environment for the emergency responders to practice managing a
potential passenger railroad emergency, as well as logistical problems they could face during an
emergency, such as removing injured passengers from a train.
Three Urban Search and Rescue (USAR) teams specializing in collapsed building rescue

participated in the drill. The Fullerton Community Emergency Response Team (CERT), which
consists of trained volunteer citizens and amateur radio enthusiasts who assist in large-scale
emergencies, provided live video feeds to the local emergency operations center. Fullerton College
students and firefighter cadets were made up to simulate traumatically injured passengers. Metrolink
Customer Engagement employees Kevin Glynn, Alex Chrisman and Eric Elferink acted as injured
train crew members. In their simulated roles, they were interviewed by the California Public Utilities
rail safety inspectors, adding to the realism of the event. They came away from the event with more
awareness about how they can contribution to emergency efforts if a large-scale event were to
occur.
Other Metrolink participants included Compliance Officer Sam McLawyer and Joint Facilities
Manager Edward Pederson, who helped plan and coordinate the event.
The simulation was a part of the larger, annual statewide emergency drill known as the Golden
Guardian, which simulated a large-scale earthquake in the Southern California region.
Marketing & Sales
Memorial Day: REMINDER: There will be no Metrolink service on Memorial Day, Monday, May 28,
2012, except for special limited service on the Antelope Valley Line. Metrolink will offer Antelope
Valley residents special train service on Monday, May 28, 2012, with two round-trips offered from
Lancaster to L.A. Union Station and back. More
Upcoming Promotions & Events
Through Sept.
Through Sept.
May 28
May 29
May 30
June 8
June 22
Late June
June
July 1
July 2
Angels Express Trains (IEOC and OC Special Service)
Dodger Stadium Express Shuttle Promotion (March - Sept.)
Memorial Day Limited Service - Antelope Valley Line only. All other lines, no
service.
Public Workshop in San Bernardino
Public Hearing for Potential Fare Increase & Title VI Service Delivery Policy -
10 a.m. More
Legislative/Communications Committee Meeting - 9 a.m.
Board of Directors Meeting - 10 a.m. or immediately following the
Legislative/Communications Meeting
Safety & Operations Committee Meeting - 10 a.m.
Planning & Finance Committee Meeting - 10 a.m.
Executive Management & Audit Committee Meeting - 11 a.m. or immediately
following the Safety & Operations and Planning & Finance committee meetings
Orange Line Opening
Special Board of Directors Meeting and Public Hearing - Adoption of Fiscal Year
2012-13 Budget - TBD
Potential Fare Increase and Ticketing Adjustments
Systemwide Schedule Change

July 7
July 13
July 21-22
July 27
Launch of New Weekend Service on the OC and IEOC lines
Legislative/Communications Committee Meeting - 9 a.m.
Board of Directors Meeting - 10 a.m. or immediately following the
Legislative/Communications Committee Meeting
San Clemente Ocean Festival
Safety & Operations Committee Meeting - 10 a.m.
Planning & Finance Committee Meeting - 10 a.m.
Executive Management & Audit Committee Meeting - 11 a.m. or immediately
following the Safety & Operations and Planning & Finance committee meetings