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MABATINEWS<br />

An In-house Newsletter Issue No. 3, Vol 1 2004<br />

Social Concern<br />

AIDS at the Workplace<br />

News from South Africa


FROM THE EDITOR<br />

Editorial<br />

Our newsletter is out again to give you more news and<br />

views from MRM. We continue to tap into the well of<br />

knowledge through seminars, workshops and shake-ups<br />

to raise the bar in all aspects of our operations, hence enabling<br />

us to retain market leadership though quality products and<br />

service delivery. With the current upheaval in prices and the<br />

seemingly uncertain economic future, it is necessary that we<br />

continually go back to the drawing board. Read more information<br />

on this inside.<br />

Corporate Social Responsibility continues to rank high at<br />

MRM. Among the programmes are HIV/Aids sensitization<br />

workshops, which continue to run in Mariakani and will soon be<br />

introduced in Nairobi. Alleviation of poverty housing programmes<br />

are being tackled more aggressively through the partnership with<br />

Habitat for Humanity, while access to computer literacy is now a<br />

reality for the students in Mariakani and Kitui.<br />

We highlight the harrowing experiences of some of our own<br />

staff members with carjackers as we look at increased insecurity<br />

in Kenya.<br />

Surprisingly, despite the invitation, we did not receive any<br />

correspondence from our dealers. However, the offer is still open.<br />

We welcome your opinion.<br />

Finally, we give you the first glimpse into a series of articles<br />

featuring our SAFAL group of companies which is a part of the<br />

Comcraft group of companies. Starting with South Africa, this<br />

series will allow you to conceptualise the global nature of the<br />

SAFAL group, of which you are a part.<br />

Good reading.<br />

George Mathew<br />

Contents<br />

2 z Word from the Editor<br />

z Creating Synergy with Professionals<br />

3 z Word from the CEO<br />

z Mr. Kaushik Apppointed to Standard Chartered<br />

Board<br />

4 z Marketing team takes on a new face<br />

z Export Sales<br />

5 Gemba Awards: Teams Awarded<br />

6 Social Concern<br />

z Building in Kisii<br />

z Dumu ZAS comes to the rescue in Gatundu<br />

z MRM-EIB Technical Institute officially<br />

opened<br />

z Computers for Rural Kitui<br />

8 z Why a Workplace Programme on HIV/Aids<br />

is necessary today<br />

10 Insecurity: Carjackings on the Rise<br />

11 z Training<br />

12 z News from South Africa<br />

CREATING SYNERGY WITH PROFESSIONALS<br />

At the MRM stand: Hon. Raila Odinga confers with MRM Chairman, Dr.<br />

Manu Chandaria as the MRM CEO, Mr. Kaushik Shah, Mr. Ashok Sood<br />

(middle), Senior Marketing Manager and Mr James Okelo, the Technical<br />

Marketing Officer<br />

MRM Ltd once more actively participated in the 2004 Annual<br />

Architectural Association of Kenya (AAK) Convention held<br />

at Safari Park Hotel, from 31st March to 2nd April, 2004.<br />

The event brought together over 200 key building industry<br />

professionals including Architects, Quantity Surveyors, Engineers &<br />

Planners.<br />

MRM had a display stand at the event showcasing its premium<br />

products. The Chief Guest at the forum, Hon. Eng. Raila Odinga, the<br />

Minister for Roads, Public Works & Housing and most<br />

professionals took time to visit the MRM stand and commented<br />

positively on the products displayed.<br />

Steven Kiruhi, a Technical Marketing Officer with MRM, made a<br />

well received technical presentation to the gathering highlighting the<br />

competitive edge of MRMs range of products.<br />

MRM News | 2


...the price<br />

increase has<br />

been accepted<br />

by the export<br />

market but the<br />

real challenge<br />

lies on the<br />

domestic front...<br />

FROM THE CEO<br />

Mr. Kaushik Shah<br />

The steel industry has recently been<br />

in turmoil, with international prices<br />

soaring in the last six months.<br />

Unfortunately, all signs indicate that the<br />

high prices will continue beyond 2004.<br />

While increased Chinese demand has<br />

continuously pushed up prices, resulting<br />

in a rise of over 50% in raw material<br />

input costs, a noticeable reduction in<br />

demand now is still unlikely to bring<br />

prices down.<br />

This is mainly because most major<br />

economies in the world are doing<br />

extremely well. Japan, USA, Russia,<br />

Europe, India, Korea and several other<br />

steel consuming countries are going<br />

through a period of high domestic<br />

demand.<br />

Therefore, availability of raw material<br />

for Kenyan companies is extremely tight.<br />

The price increase has been<br />

accepted by the export market but the<br />

real challenge lies on the domestic front<br />

where a price increase of only 12-15%<br />

has been effected amidst strong<br />

resistance. This minimal passing of<br />

costs is seriously affecting the bottom<br />

line of domestic sales.<br />

In Kenya, the political front gives<br />

cause for concern. There is still need to<br />

resolve issues like the Constitutional<br />

Review, Memorandum of Understanding<br />

(MOU) and other related issues in order<br />

to pave the way for greater focus to be<br />

placed on economic and other urgent<br />

matters, which include insecurity and<br />

corruption.<br />

If these issues are not resolved<br />

quickly, Kenya will loose any remaining<br />

opportunities from the goodwill of the<br />

international community. Resolving these<br />

issues could allow the government to<br />

operate in a more cohesive manner and<br />

focus on priorities like housing,<br />

infrastructure and building the economy<br />

as a whole.<br />

Mr. Kaushik Shah<br />

CEO, <strong>Mabati</strong> <strong>Rolling</strong> <strong>Mills</strong> Ltd.<br />

MRM CEO<br />

APPOINTED TO STANDARD CHARTERED BOARD<br />

Mr Kaushik Shah was in May 2004 honoured with an<br />

appointment to the Standard Chartered Bank Board of<br />

Directors. Mr Kaushik, who is the Chief Executive and a<br />

Director of <strong>Mabati</strong> <strong>Rolling</strong> <strong>Mills</strong> Ltd, is a Fellow of the Institute of<br />

Chartered Accountants and a CPA (K) holder.<br />

He joined the Comcraft Group in 1976 and has held<br />

different positions in Finance, Marketing and Management.<br />

Mr Kaushik is a director of several companies in the<br />

Comcraft Group in Kenya, Uganda and India. He is currently an<br />

Executive Committee Member of the Kenya Association of<br />

Manufacturers (KAM) and Chairman of KAM’s Metal and Allied<br />

Sector and Trade Promotion Committee.He is also a founding<br />

member of the Nairobi Central Business District Association<br />

(NCBDA).<br />

We congratulate Mr Kaushik Shah on this prestigious<br />

appointment.<br />

MRM News | 3


MABATINEWS<br />

MARKETING TEAM TAKES ON A NEW FACE<br />

The marketing department has<br />

recently gone through a major face<br />

lift starting with the top position<br />

changing hands from Mr. M K Pathak to<br />

Mr. B. Suresh who is now the General<br />

Manager (Marketing). With a combination<br />

of engineering, finance and marketing<br />

qualifications, solid marketing experience<br />

in both domestic and export markets, Mr.<br />

Suresh brings in a strong practical and<br />

commercial orientation to the business.<br />

He aims at improving profitability while<br />

ensuring growth of MRM brands in both<br />

the local and export scenario. He also<br />

aims at developing a strong “business<br />

sense and ownership” in his team.<br />

“Everyone must act like a Business<br />

Manager in his/her own context” is what<br />

he emphasizes to his team members.<br />

Other changes are in the role of<br />

product managers with Mr. Kamal<br />

Sharma now handling Galsheet Dumu<br />

Resincot, Corporate Communications ,<br />

Cold Rolled and other Allied products.<br />

Mr. Ashok Sood will on the other<br />

hand handle Simba <strong>Mabati</strong> and DUMU<br />

brands.<br />

Susan Makau who has been handling<br />

brand management for Simba, Dumu and<br />

the corporate brand (MRM) has left the<br />

company to pursue her career growth in<br />

Marketing Communications. Judy Muriuki<br />

now takes up the role of brand<br />

Mr. Suresh with his team<br />

management for all the products.<br />

Also new on the team is Gabriel<br />

Kipkorir who takes over from Mr. G.S.<br />

Raj as in charge of the Kisumu Service<br />

Centre.<br />

We wish the new marketing team<br />

success in achieving their goals.<br />

EXPORT SALES<br />

REACH RECORD HIGH<br />

Export sales hit a new<br />

record high in May 2004<br />

surpassing last year’s<br />

record in a highly competitive<br />

market environment. This<br />

performance is attributed to<br />

focus on chosen markets,<br />

sharpened logistical operations<br />

and efficient bookings.<br />

We congratulate the team<br />

for their exceptional performance.<br />

The Exports team with Rajat Khanna (inset)<br />

MRM News | 4


GEMBA WINNING TEAMS AWARDED<br />

As you know, Gemba Kaizen workshops have been going<br />

on at MRM since mid last year. Aimed at reducing or<br />

eliminating waste of any form (Muda) from our<br />

contextual work place (Gemba), this programme will be<br />

completed at the end of 2004. By this time, high efficiency<br />

levels and great savings are expected in each element of<br />

MRM’s operations.<br />

Now that we are in the middle of the programme,<br />

recognition has been given in areas where significant changes<br />

towards achieving this objective have already been observed.<br />

MABATINEWS<br />

Mariakani Winning Team: Wild Doves<br />

Project: Pull manufacturing<br />

Nairobi Wining team: Kupunguza<br />

Project: Non prime Generation and<br />

Management.<br />

Leader: Sanjay Roychoudary<br />

Members: G M Njiri, Shokat Sodawalla, Joel Kiplangat, Ephraim Musanya,<br />

Elijah Tsuma, Rachel Muthoni<br />

This team has effected a Japanese concept known as Kan<br />

ban, which is able to achieve a smooth synergy between<br />

sales and the final production.<br />

Mariakani Winning Team (Tied)<br />

Leader: George Mathew (inset)<br />

Members: Abdul Rasul, Gerald Gakima, Peter Mbithi,<br />

Samson Nzioki, Paul Wanjohi<br />

This team has introduced new systems in the<br />

production process, which have reduced output of<br />

non-prime coloured sheets.<br />

Project (a): Loading of export<br />

containers.<br />

Introduced an efficient system of<br />

loading containers<br />

Project (b): Auto shear line.<br />

This team introduced the shearing<br />

line<br />

Team Leader: S. M. Kansara<br />

Members: Vishram Ladhani, Jeremiah Kapala, Ebrahim Odhiambo,<br />

Majuma Amir, Isaiah Muriithi<br />

MRM News | 5


MABATINEWS<br />

SOCIAL CONCERN<br />

BUILDING IN KISII<br />

Agroup of MRM staff recently<br />

travelled all the way to the rural<br />

village of Nyamemiso in Kisii,<br />

accompanied by the popular radio<br />

personality Nyambane to help a poor<br />

family build a house.<br />

Organised jointly with Habitat for<br />

Humanity, this is part of a programme<br />

that aims at alleviating poverty through<br />

the provision of housing. Through<br />

community-based groups, the NGO<br />

identifies needy families living in substandard<br />

housing and advances loans to<br />

them. This becomes repayable over a<br />

10-year period through a monthly<br />

repayment of approximately Ksh500<br />

(equivalent to a bag of cement). The<br />

money repaid in this way goes into a<br />

revolving fund that is then used to build<br />

other homes.<br />

MRM has facilitated the growth of<br />

the fund by supplying DUMU ZAS (2nd<br />

quality) at<br />

special<br />

subsidised<br />

prices. By<br />

helping the<br />

homeowners<br />

build their<br />

homes, MRM<br />

also saves<br />

them the cost<br />

of labour while<br />

allowing staff an<br />

opportunity to<br />

understand their plight and actively<br />

participate in helping them.<br />

Since we started the collaboration in<br />

June 2003, sheets valued at Ksh1.2m<br />

have been supplied through this<br />

scheme.<br />

DUMU ZAS has been received very<br />

well particularly in the Kisii region,<br />

which now has the highest number of<br />

From Left: Dogo Khan from Shabana Hardware, Nyambane of KISS 100FM, Paul<br />

and Francis form MRM put up the roof of a home owner.<br />

beneficiaries from this project. Since<br />

December 2003, 70 houses have been<br />

built and another 85 are expected to<br />

have been completed by June 2004.<br />

The project expects to build 3,000<br />

houses for poor families all over rural<br />

Kenya in the next two years.<br />

Long live the MRM/Habitat for<br />

Humanity partnership!<br />

DUMU ZAS COMES TO THE RESCUE IN GATUNDU<br />

It was a warm Saturday afternoon,<br />

and Mr Ngugi and his cronies were<br />

drinking uji in his compound. They<br />

could hear the sound of a helicopter<br />

high up in the sky… Nothing unusual,<br />

they thought, and so they continued<br />

laughing and chatting away about the<br />

politics of the day.<br />

Then there was a loud crash. The<br />

men took to their heels in bewilderment,<br />

their uji forgotten. Once they were a safe<br />

distance away, they gingerly retraced<br />

their steps, to find out the problem. They<br />

were shocked to discover a huge hole in<br />

Mr Ngugi’s roof. As they approached the<br />

wreck, they realised in shock that the<br />

door of the helicopter that they had<br />

heard passing overhead just moments<br />

before, had fallen on the house. The<br />

door was marked ‘Kenya Police’.<br />

To everyone’s surprise, the<br />

helicopter took off, leaving Mr Ngugi<br />

with practically no roof on his humble<br />

Mr. Ngugi and his wife receive sheets from the <strong>Mabati</strong> Team(Susan and Judy) and its thumbs up for<br />

Nyambane (behind)<br />

dwelling. Having nowhere to turn, Mr<br />

Ngugi brought the matter to the attention<br />

of Kiss FM who reported it on air,<br />

soliciting a response from the Police. As<br />

nothing was forthcoming, MRM and<br />

Kiss FM took it upon themselves to<br />

replace Mr Ngugi’s roofing sheets.<br />

This is how Susan and Judy teamed<br />

up with Nyambane to travel to Gatundu<br />

one Sunday morning in May to give the<br />

unfortunate man the roofing sheets he<br />

required to repair his roof.<br />

Mr Ngugi is eternally grateful to<br />

MRM for the generous gesture and to<br />

Kiss FM for reporting it.<br />

MRM News | 6


SOCIAL CONCERN<br />

MRM-EIB TECHNICAL INSTITUTE OFFICIALLY OPENED<br />

For some time now, MRM has been working towards<br />

establishing a credible and reputable training institute for<br />

the students and residents of Mariakani and sorrounding<br />

areas. This project is one, among others, that MRM is<br />

undertaking under a financial tie-up with the European<br />

Investment Bank (EIB). Under this agreement, a third of the<br />

interest paid to EIB goes to community projects in Mariakani.<br />

EIB was one of the financiers of the new Continuous<br />

Galvanizing Line (CGL), making an investment of Euro 9.0<br />

million out of a total capital cost of US$30 million.<br />

On 7th April 2004, a director of the Comcraft group, Mr D. P.<br />

Shah inaugurated the first academic programme of the institute.<br />

Senior management staff of MRM also attended the occasion.<br />

Addressing the gathering, Mr Shah reiterated the<br />

commitment of the directors and management to the welfare of<br />

staff, their families and the communities in which we operate. He<br />

also urged students to make the best use of the opportunity.<br />

The Centre has started computer classes. Computer literacy<br />

is a basic requirement to get into any decent employment yet it<br />

is not offered in the rural schools. Classes will be tailored to the<br />

needs of students, allowing them to attend during school<br />

holidays.<br />

The future plan is to introduce vocational training courses<br />

such as carpentry, welding, plumbing, electrical wiring and so<br />

on, thereby creating the much needed culture of selfemployment.<br />

Mr. DP Shah officially opens the computer classroom. Looking on are Mr D P<br />

Deo, General Manager Production and Mr S Surya, Production Manager,<br />

Mariakani Plant.<br />

The MRM-EIB Technical Institutes principal, Mr Simon Vareed Mulangan<br />

(standing) takes his first group of students in a computer class.<br />

MABATINEWS<br />

COMPUTERS FOR RURAL KITUI<br />

MRM’s systems administrator, Mr Sam Kamau, shakes hands with Mr Japhat Masya (EBS, OGW)<br />

Chairman of the Board of Directors of Itoleka Girls Secondary School, Kitui Central on presenting<br />

computers to the school. Looking on is Mr Peter Kilonzi, a member of the school board and an<br />

engineer with the production department of MRM. The presentation took place in MRM offices.<br />

Itokela Girls Secondary is located<br />

in the heart of a rural settlement<br />

named Itokela in semi arid Kitui<br />

District. The population is high but<br />

agricultural activity is the only<br />

subsistence, hence the poverty<br />

index is very high and stimulation of<br />

education is critical to the<br />

development of the community. With<br />

these computers, the school will<br />

become a centre for computer<br />

literacy, spreading beyond the<br />

students to the wider community.<br />

With a boarding facility for 140<br />

girls, the school was founded by the<br />

AIC church in 1986.<br />

MRM News | 7


Why a Workplace Programme on HIV/Aids is necessary today<br />

MABATINEWS<br />

Mr. P. Deo, General Manager Production introduces the spouses of Mariakani Staff to HIV/AIDS sensitization workshop<br />

Kenya, like most developing<br />

countries, has been devastated by<br />

the HIV/Aids problem in the<br />

workplace mainly due to lack of early<br />

recognition of the problem and<br />

mobilisation of the available resources to<br />

tackle it. For a long time, policy-makers<br />

wasted time denying the presence and<br />

importance of the problem. Players in the<br />

industrial and commercial sectors and<br />

other employers also ignored it until it<br />

started impacting upon their valuable<br />

human resources.<br />

What is the impact?<br />

The major economic impact of Aids is<br />

attributed to the fact that the pandemic<br />

mostly affects the productive sector of<br />

society. Apart from the immediate<br />

members of the family who lose a<br />

breadwinner, employers incur great<br />

losses in terms of human resources as<br />

experienced and trained members of staff<br />

are either disabled by HIV/Aids-related<br />

aliments or die of the disease.<br />

Survey results indicate that by mid<br />

2002, all major companies or<br />

organisations that had 250 employees or<br />

more in Kenya’s major industries and<br />

business establishments had lost at least<br />

45 employees to Aids, people in whom<br />

they had invested heavily and depended<br />

on. Projections show that by the year<br />

2010, if the trend continues, the same<br />

organisations will be losing about 40% of<br />

what would have been their gross profit<br />

due to HIV/Aids-related hospital bills and<br />

human resource losses through<br />

HIV/Aids-related disability (reduction in<br />

productivity) and death of staff members.<br />

What can be done?<br />

One of the main strategies recommended<br />

and adopted by the international Aids<br />

programming fraternity for prevention is<br />

to conduct workplace intervention<br />

programmes for companies and<br />

organisations. Programmes target both<br />

the employer and the employee, including<br />

behaviour change communication – in<br />

other words information, education and<br />

communication (IEC) – on the problem.<br />

Interpersonal communication is one of<br />

the most effective ways of educating<br />

people, influencing them to adopt or<br />

maintain appropriate behaviour and also<br />

influence others in a trickle-down effect.<br />

Workplace intervention programme<br />

on HIV/Aids has become one of the most<br />

effective strategies in the struggle against<br />

the spread of HIV among the most<br />

economically active members of society<br />

and the general population at large.<br />

Employers have the obligation to<br />

implement Aids workplace programmes<br />

not only as a way of investing in their<br />

employees and preventing loss of human<br />

resources, or as a mere cost-cutting<br />

measure in anticipation of future medical<br />

costs, but also as a social responsibility<br />

to society; a matter of being part of the<br />

concerted effort to fight the common<br />

enemy of the nation and society to which<br />

the company owes its very existence.<br />

MRM News | 8


The workplace as a<br />

community place<br />

The workplace does influence people’s<br />

attitudes, behaviour and social practices.<br />

The production floor, the newsroom, the<br />

workshop, the office, etc, are not just<br />

places where people move their limbs,<br />

put ink on paper and exercise their brains<br />

to earn their living; they are also the<br />

areas where people get socialised into<br />

certain micro-cultures. In workplaces,<br />

employees gossip, exchange information<br />

and succumb to peer pressure on<br />

prevailing issues and trends.<br />

Through working and socialising<br />

together, people develop comradeship<br />

and share a common identity. The<br />

workplace then becomes an alternative<br />

community for the employee. Whatever<br />

is acquired at the workplace eventually<br />

permeates the larger community through<br />

social and other modes of interaction<br />

between the employees and the external<br />

environment. The workplace therefore<br />

provides one of the best arenas for<br />

conducting information, education and<br />

communication (IEC) and other<br />

complementary activities to combat the<br />

spread of HIV at that particular place of<br />

work and in the wider community.<br />

Representative from ‘Amkeni’ Kenya, addresses staff during HIV/AIDS sensitization workshop in<br />

Mariakani<br />

Workers tend to regard their fellow<br />

workers not only as colleagues in terms<br />

of duties and responsibilities in<br />

performing tasks to produce certain<br />

results, but also as comrades vis-à-vis<br />

the forces and issues that emanate either<br />

from the external or internal environment<br />

and impact upon them commonly. This<br />

is why they are ready and willing to<br />

gather and listen to their colleagues in<br />

times of crisis.<br />

Social research on the problem of<br />

Aids has revealed that one of the most<br />

effective ways of combating the spread<br />

of HIV is by implementing sustainable<br />

preventive programmes in places of<br />

work. The design of such a programme<br />

should incorporate IEC activities<br />

(including counselling to those who are<br />

in need), condom promotion and<br />

distribution, and training of a<br />

proportionate number of employees to<br />

carry on with the same activities after<br />

the implementing agency has conducted<br />

the base of the intervention programme.<br />

Gakii Kiogora, Community Aid<br />

International.<br />

MABATINEWS<br />

MANAGEMENT JOKE<br />

Aman in a hot air balloon realized<br />

he was lost. He reduced altitude<br />

and spotted a woman below. He<br />

descended a bit more and shouted,<br />

“Excuse me, can you help me? I promised<br />

a friend I would meet him an hour<br />

ago, But I dont know where I am.” The<br />

woman below replied, “You ‘re in a hot<br />

air balloon hovering approximately 30<br />

feet above the ground. You’re between<br />

40 and 41 degrees north latitude and<br />

between 59 and 60 degrees west longitude.”<br />

You must be in Information<br />

Technology,’ said the balloonist,<br />

“everything you told me is, technically<br />

correct, but I’ve no idea what to make<br />

of your information, and the fact is am<br />

still lost. Frankly, you’ve not been of<br />

much help at all. If anything you’ve<br />

delayed my trip. The woman below<br />

responded, “You must be in<br />

Management.” “I am,” replied the balloonist,<br />

“but how did you know?’<br />

Well,” said the woman, “you don’t<br />

know where you are or where you’re<br />

going. You have risen to where you are,<br />

You made a promise, which you have<br />

no idea how to keep, and you expect<br />

people beneath you to solve your problems.<br />

The fact is you are in exactly the<br />

same position you were in before we<br />

met, but now, somehow, it’s my fault.”<br />

MRM News | 9


MABATINEWS<br />

INSECURITY CARJACKING ON THE RISE<br />

According to recent police reports, 63 vehicles are<br />

carjacked weekly in Nairobi. Those who have been<br />

carjacked speak of terrifying experiences at the hands of<br />

criminals, miraculous escapes or missing death by a whisker.<br />

Today’s carjackers are so brazen that after roughing up their<br />

hostages, hitting them with gun butts and robbing them of<br />

valuables, they drop them off at the nearest police station and<br />

advise them to make sure they record a statement as required by<br />

law.<br />

Police sources indicate that those involved in carjacking today<br />

are part of well-organised syndicates. They are wealthy and not<br />

your usual scruffy petty criminal.<br />

Three MRM staff members tell their story.<br />

Miriam Kisia, Secretary<br />

1“I had gone to visit my sister who lives in Komorock on a<br />

weekday after work. At 8.30pm she escorted me to the bus<br />

stop where I got into a Nissan matatu. There were four<br />

passengers: two men at the back, one at the front and a<br />

woman in the middle.<br />

There was absolutely no reason to suspect anything and<br />

we drove up to Kangundo Road junction when all of a sudden<br />

the driver stopped and the men at the back removed their<br />

guns and ordered us to lie down. It was then that I noticed<br />

two men already lying down under the seats who must have<br />

been the real driver and makanga. It was also apparent that<br />

the driver’s co-passenger was part of the team.<br />

Amidst kicks and blows, we gave them all our valuables<br />

while they went on driving for about another hour. They then<br />

stopped and dropped us off in the middle of nowhere after<br />

another thorough beating.<br />

Confused, injured, with no shoes and no money, we began<br />

to walk, not knowing where we were going. A good samaritan<br />

driving along the road heeded our beckoning to stop and took<br />

us to the nearest police station, which turned out to be in<br />

Ruai. The police were kind enough to take us to Kayole police<br />

station where we recorded statements. They then organised<br />

transport to take us all to our respective homes.<br />

Since then, I have never taken a matatu going to<br />

Komorock or Kayole: I always prefer to take a bus.”<br />

Miriam doesn’t feel confident that anything has really been<br />

done about security concerns and can only take precautions<br />

that are within her control.<br />

2<br />

...It<br />

The following carjacking incident happened in broad daylight, in the middle of traffic and in full view of<br />

everyone present at the time.<br />

seems like<br />

every other<br />

person has been<br />

a victim...<br />

“It was 5.15pm, time to go home, and as usual Burhan<br />

Musajee from sales administration offered a lift to his<br />

colleagues. There were four passengers in the car, including<br />

one in the front passenger seat. They branched into Enterprise<br />

Road where the traffic was heavy and slow. When they got to<br />

the railway crossing near Tetra Pak a gang of four to five men<br />

suddenly surrounded the car, brandishing guns at them.<br />

Burhan was ordered out of the car at gunpoint and one of the<br />

gangsters got in and tried to start it. Unfortunately for them,<br />

the car just wouldn’t start. Apparently something was wrong<br />

with the terminal connections.<br />

By this time the traffic had piled up on both sides of the<br />

road as shocked passers-by stared in disbelief, unable to do a<br />

thing about the carjacking that was taking place right before<br />

their eyes. In their frustration, the thugs forced Burhan’s copassenger<br />

and one of those at the back out of the car,<br />

roughed them up and took their valuables. They then walked<br />

casually away.”<br />

This is a clear indication of the bravado carjackers display<br />

today.<br />

Services including Car track and 911 combined with<br />

caution, quick wit and composure should be adopted in<br />

dealing with a carjacking situation. The rest we leave to God.<br />

MRM News | 10


3“It was 12.45am and we had just left a<br />

friend’s place in Westlands, heading<br />

towards our home in Kileleshwa.<br />

As we get onto Chiromo Road we<br />

noticed a Toyota in front of us driving at<br />

a rather slow speed. Due to oncoming<br />

vehicles and bends in the road, we<br />

were not able to overtake and we had<br />

to follow the car, which seemed to be<br />

going in our direction. Just as we<br />

approached a roundabout from which<br />

we would turn onto the road leading<br />

home, we noticed another car behind<br />

us. We continued to drive along,<br />

sandwiched between the two cars,<br />

assuming that the one behind us was<br />

not overtaking for the same reason as<br />

us.<br />

A funny thing happened: the car in<br />

front took the turning to my house and I<br />

became suspicious. Just to be on the<br />

safe side, we took an alternative turn on<br />

the roundabout, drove on a few metres<br />

and came back after a minute or two.<br />

To our surprise we noticed that the two<br />

cars were now parked outside our gate<br />

with two men outside each car,<br />

apparently carrying on a conversation.<br />

Now I realised that something fishy<br />

was definitely going on and I therefore<br />

decided not to approach my gate.<br />

Instead we entered the driveway of a<br />

house a few metres away, on the<br />

opposite side of the road. Just then,<br />

one of the cars quickly reversed,<br />

blocked our path, and two men came<br />

out brandishing guns. My instincts told<br />

me to move and I managed to make a<br />

sharp turn back onto the road and<br />

drove on ahead. Not knowing exactly<br />

where I was going, I entered the first<br />

turning on my left, hoping to get back<br />

to the main road and escape.<br />

Unfortunately the road came to a dead<br />

end.<br />

Just then one of the cars came up<br />

behind us again. For some reason my<br />

instincts told me that I just had to get<br />

away, and I again managed to<br />

manoeuvre my way round the dead<br />

end, turn back but alas! I meet with a<br />

huge deep ditch ahead. In order to go<br />

over it, I reversed slightly, put the car in<br />

first gear and with all the thrust and<br />

power I could give the car, I jumped<br />

over the ditch and got away.<br />

The moment I got to the main road,<br />

I found the second car ahead of us,<br />

trying to block our way. As it attempted<br />

to do so, I veered the car to the side of<br />

the road and took off at full speed. The<br />

chase continued on until we got back<br />

to Waiyaki Way, where they eventually<br />

slowed down and let us go.<br />

We obviously could not go back<br />

...63 vehicles are<br />

carjacked weekly in<br />

Nairobi...<br />

Ashok Sood<br />

Senior Marketing Manager<br />

home and instead spent the night at a<br />

friend’s place.”<br />

This experience has made Sood<br />

extra cautious on the road and he<br />

simply will not trust anyone driving<br />

either behind or in front of him,<br />

especially at night. The other thing Sood<br />

believed is that it was better to escape if<br />

you can. Why? Because you never<br />

know if you are about to encounter<br />

hard-core murderers or moderate thugs.<br />

In the former case, they will kill you<br />

anyway, so you are better off grabbing<br />

any chance as you have nothing to lose<br />

in trying to save your life. In the latter<br />

case, even if they catch you after<br />

attempting to escape, they probably will<br />

rough you up, (at worst) steal your<br />

valuables but thereafter let you go.<br />

MABATINEWS<br />

TRAINING<br />

Group discussions go on during the Time Management Seminar in Nairobi<br />

In an effort to keep up with the dynamics of an ever-changing<br />

competitive business environment, continual improvement in<br />

the work place is necessary and is happening at MRM.<br />

Consultants for Effective Training Ltd (CET) have in the last<br />

two months conducted training for MRM staff, both at Mariakani<br />

and Nairobi, on time management and communication skills. CET,<br />

which has been involved in training for more than 10 years, offers<br />

courses in business related topics including Leadership and<br />

Management, Sales, Marketing and Human Resource<br />

Management, among others.<br />

MRM News | 11


NEWS FROM SOUTH AFRICA<br />

MABATINEWS<br />

Pam Pearce, who is in-charge of marketing at<br />

Safintra has sent in this short write up on our<br />

associate in Africa.<br />

“With three operations in Johannesburg, Durban and<br />

Cape Town, SAFINTRA remains one of the country’s leading<br />

manufacturer and supplier of steel roofing and accessories,<br />

in its niche markets.<br />

SAFINTRA has since its inception in 1991 become<br />

synonymous with quality, service and integrity in the industry.<br />

Mr Ronnie Graham, Managing Director and shareholder,<br />

Mr Greg Fuchsloch, a director, who runs operations in Cape<br />

Town and Mr Charles Domingo who is General Manager of<br />

Durban operations, spearhead the three operations.<br />

All three operations are full manufacturing concerns able<br />

to offer the end-user a complete roofing solution. This<br />

incorporates all required steel roofing profiles as well as a<br />

complete range of flashings, accessories and rainwater<br />

goods.<br />

SAFINTRA adds a new dimension to the world of roofing<br />

and cladding. The company is constantly involved in product<br />

development and staff training to ensure that products and<br />

service are innovative and of value to our customers, hence<br />

we have also recently introduced ThermoSaf – a<br />

polyurethane insulated panel for modular construction. This<br />

product provides excellent insulation qualities and is quick<br />

and easy to install. Thermosaf can be used in a wide range<br />

of applications, including chicken farms, schools and<br />

recreational facilities, among others. Safintra expects to<br />

increase exports of this product into sub-Saharan Africa.<br />

We have also introduced a mobile mill for our Saflok<br />

700 profile, a concealed fix profile, which can be rolled on<br />

site (up to 100m lengths if required) thereby reducing the<br />

risk of possible transit damage.<br />

Safintra is proud to be an equal opportunity employer in a<br />

diverse country such as South Africa, and is part of the<br />

Comcraft /Bouchard Group. The group has majority<br />

shareholding within the local group and Safintra management<br />

and staff are proud to be associated with them.<br />

Due to ongoing local steel shortages and the escalating<br />

price of steel, the industry is under immense strain. This,<br />

unfortunately, will allow alternative roofing products such as<br />

tiles back into the market, but will increase potentials for<br />

aluminium. The subsequent withdrawal of BlueScope Steel from<br />

the South African market has also been detrimental to the<br />

market.<br />

However, our association with MRM is most beneficial as it<br />

gives us direct access to the zinc aluminium coating plant of<br />

<strong>Mabati</strong> <strong>Rolling</strong> <strong>Mills</strong> in Mombasa, Kenya and we are thus able<br />

to offer a comparative product in the industry.<br />

Together with our partners, we envisage continued growth<br />

and success in our industry, locally and abroad.<br />

I congratulate MRM on the launch of <strong>Mabati</strong>News and<br />

certainly look forward to being associated with this medium in<br />

the future. To everyone I have had the pleasure of meeting in<br />

the past – a quick Hello! God’s blessings to all.”<br />

Pam Pearce, Safintra<br />

Design & Production: Oakland Media Services Ltd.<br />

1st Floor Reliance Centre • Woodvale Groove • Westlands.<br />

Tel: 4441319/4445068 • Fax: 4445068 • Email: info@oaklandmedia.com • Website: www.oaklandmedia.com

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