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Orange County - Care1st Health Plan

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Getting care when traveling or away from the plan’s service area<br />

If you need care when you are outside the service area, your health care coverage is very limited.<br />

The only services we cover when you are outside our service area are care for a medical<br />

emergency, including maintenance care and hospital care after you are stable (known as poststabilization<br />

care), urgently needed care, renal dialysis (kidney), and care that <strong>Care1st</strong> <strong>Health</strong><br />

<strong>Plan</strong> or a plan provider has approved in advance.<br />

Emergency care can always be obtained in or out of the service area from the nearest available<br />

provider. When in the service area you must use plan providers for urgent care. When out of the<br />

service area urgent care may be obtained from the first available provider. In addition, when out<br />

of the service area you can obtain dialysis treatment from any qualified dialysis provider. If you<br />

obtain routine care from out-of-network providers neither Medicare nor <strong>Care1st</strong> <strong>Health</strong> <strong>Plan</strong> will<br />

be responsible for the costs.<br />

If you question whether a service is covered when you travel, please call our Member Services<br />

Department at 1-800-544-0088 (TTY 1-800-735-2929) from 8:00 a.m. to 8:00 p.m., seven days a<br />

week.<br />

What is the service area for <strong>Care1st</strong> <strong>Health</strong> <strong>Plan</strong>?<br />

The county in our service area is listed below.<br />

<strong>Orange</strong> <strong>County</strong>, the following zip codes only:<br />

90620, 90621, 90622, 90623, 90624, 90630, 90631, 90632, 90633, 90638, 90680, 90720, 90740,<br />

90742, 90743, 92609, 92610, 92617, 92619, 92620, 92626, 92637, 92646, 92647, 92648, 92649,<br />

92655, 92657, 92673, 92683, 92685, 92694, 92697, 92698, 92701, 92702, 92703, 92704, 92705,<br />

92706, 92707, 92708, 92725, 92735, 92801, 92802, 92803, 92804, 92805, 92806, 92807, 92808,<br />

92809, 92812, 92814, 92815, 92816, 92817, 92821, 92822, 92823, 92825, 92831, 92832, 92833,<br />

92834, 92835, 92836, 92837, 92838, 92840, 92841, 92842, 92843, 92844, 92845, 92846, 92850,<br />

92868, 92870, 92871, 92885, 92886, 92887, 92899<br />

How do you find <strong>Care1st</strong> <strong>Health</strong> <strong>Plan</strong> providers in your area?<br />

If you are a new enrollee in <strong>Care1st</strong> <strong>Health</strong> <strong>Plan</strong>, follow these steps to choose your Primary<br />

Care Physician:<br />

1. Use the index of Primary Care Physicians located in the back of the Directory for the<br />

doctor you want. The index is in alphabetical order by the doctors’ last names. Write<br />

down the page number(s) listed after his or her name (these page numbers indicate their<br />

associated Medical Group/IPA).<br />

2. Review the participating Medical Group/IPAs and their Participating Primary Care<br />

Physicians.<br />

3. Select the Primary Care Physician you want.<br />

4. Enter the “Provider ID” number found under the Primary Care Physician’s name on the<br />

<strong>Care1st</strong> <strong>Health</strong> <strong>Plan</strong> enrollment form.<br />

2

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