JOB TITLE: OFFICE ASSISTANT III (MEDICAID) REPORTS TO ...

JOB TITLE:
REPORTS TO:
OFFICE ASSISTANT III (MEDICAID)
Designated supervisory personnel
POSITION PURPOSE:
Performs a variety of intermediate level program support and office tasks requiring a detailed
knowledge of specific Medicaid and unit procedures. Specific duties depend on job assignments
and may include processing and retrieving confidential records, helping to administer MESD’s
Medicaid program.
NATURE & SCOPE:
This position is subject to board policies, administrative rules and procedures, department
regulations and applicable state and federal statutes. This position carries no administrative
authority or responsibility.
DISTINGUISHING CHARACTERISTICS:
Positions assigned to this classification perform complex administrative work requiring thorough
knowledge of program or unit operations. Employees work independently and are expected to
exercise significant decision-making, interpretation, and independent judgment. Duties include:
processing tuberculosis screening documents and administering regulations, conducting research
involving analysis and conclusions and preparing resulting reports; independently conferring with
other employees, customers or outside groups, or coordinating clerical and serving as a lead
worker.
ESSENTIAL JOB FUNCTIONS:
1. Participates in developing program and office support procedures, routines, forms and
record keeping systems. May processing billings and monies received.
2. Instructs personnel in multiple state and federal procedures to comply with the Office of
Medical Assistance Program guidelines, product publication procedures, or other office
procedures and coordinates work flow to avoid duplication of work. Also may lead and
direct the day-to-day work activities of other support staff or temporary employees.
3. Performs office services tasks such as filing, scheduling appointments and meetings or
processing purchase orders and requisitions.
Adopted: 4/23/98
Revised: 7/09/01
OffAsstIIIMed-271
Oa3m.pdf

Office Assistant III/Medicaid
Page 2
4. Collects, classifies, catalogs, and compiles data from several sources, issues orders and
directions, and makes summary reports as required.
5. Performs data entry and statistical calculations and tabulations in accordance with
established formulas and equations, and interpretation of data within departmental guidelines
and policies.
6. Performs designated communications, liaison and customer service tasks such as counseling
with district personnel regarding State Medicaid guidelines, or responding to direct
questions from Medicaid service providers.
7. Audits reports and/or records systems periodically, notifying appropriate individuals of
discrepancies and correcting information as required, including billing, receipting and
updating Medicaid accounts.
8. Prepares, types and proofs forms, letters, brochures, orders, statistical reports and other
documentation. Composes correspondence in accordance with established procedures or
instructions.
9. Coordinates logistics for meetings and workshops by making room, registration and travel
arrangements as necessary. Participates in developing agendas by collecting related
materials; attends meetings to record proceedings and transcribes minutes from shorthand
notes or tape recordings; types minutes in final form and distributes to group members.
10. May require travel to different sites.
11. Processes and maintains follow-up system on reports, orders or other matters requiring
action on a periodic basis.
OTHER JOB FUNCTIONS:
1. Provides back-up support to other clerical positions in the office in case of absence or work
overload.
2. Attends department and other staff meetings.
3. Performs other related duties as assigned.
Adopted: 4/23/98
Revised: 7/9/01
OffAsstIIIMed-271

Office Assistant III/Medicaid
Page 3
KNOWLEDGE, SKILLS AND ABILITIES:
• In depth knowledge of specialized office procedures, including demonstrating knowledge of
medical terminology which includes ICD-9 coding.
• Interprets and applies program/department information in making work decisions or in
providing information to others.
• Maintains complex specialized records and prepare narrative and statistical reports based
thereon.
• Ability to work independently and make appropriate decisions regarding work methods and
priorities.
• Ability to set up and maintain varied and detailed computerized filing and record keeping
systems.
• Ability to operate standard office equipment such as typewriter, microcomputer, telephone,
calculator and photocopier.
• Ability to type at a level required for specific position.
• Ability to physically perform assigned duties.
• Valid driver’s license and available vehicle may be required depending on specific
assignment.
• Basic knowledge of applicable laws.
• Ability to work with accuracy and attention to detail to meet deadlines.
EDUCATION AND EXPERIENCE:
High School diploma, or G.E.D., and three years specialized and general office experience that
includes medical terminology and ICD-9 coding; or any combination of education and
experience which would provide the applicant with the desired skills, knowledge and ability
required to perform the job.
______________________________________________________________________
The statements contained herein reflect general details as necessary to describe the principal functions of this job,
the level of knowledge and skill typically required and the scope of responsibility, but should not be considered
an all inclusive listing of work requirements. Individuals may perform other duties as assigned, including work
in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the
workload.
Adopted: 4/23/98
Revised: 7/9/01
OffAsstIIIMed-271