Ulmer, Deborah - IUPUI

• “We were giving tetanus shots. Our sharps box was a
water bottle.”
• “The best nursing care we provided was in touch, in
listening, in just being there. People would say, „Well,
what did you do as far as nursing?‟ Well, we basically
sat and listened. And that‟s probably the most
important thing you can do.”
• “Our resources were skimpy; we had to be creative. It
was never actually clear what we were supposed to do.
There were no protocols. We made them up as we
went.”