Keynote SIGOS Product Guide

IP Network Testing
Optimize your data network performance
Slow access, error pages and unsuccessful orders? Just started VoIP services? Are you relying
on your customers to � nd out about incidents, availability, speed and load issues?
Mobile has made its impact on connecting
the ‘last mile‘, particularly for voice
communications, but has yet to make its
impact on higher speed links and at least
one mobile company has admitted that
it cannot deliver the speeds contained in
the 3G speci� cations.
So where do � xed networks with IP connections
beat radio-mobile? When capacities
and speeds are high, where Internet
access is required or where there are large
� les to be downloaded, then the optical
� bre link remains supreme, whether it
is a link to a corporate client, a national
backbone network or an international
submarine cable system.
Web Browsing (HTTP)
KPIs (examples):
Duration between the �rst and last http data packet
HTTP Data Size
Duration of web browsing session
HTTP Valid Page Content
SOAP
KPIs (examples):
Response Time of SOAP
server in seconds
www.keynote-sigos.com
TCP/IP Command
KPIs (examples):
TCP/IP command
Duration of TCPIP command
Use Cases > Fixed & IP Network Testing
SITE measures the user perception
of your services
SITE checks the quality of your calls
in real time
Use SITE for proactive supervision!
Secure your IT with SITE End-to-End
monitoring!
SITE measures and alerts you in real
time!
Ping (ICMP)
KPIs (examples):
Round-trip time (min, mean, max)
Packet loss
Size of Ping packet
FTP
KPIs (examples):
Network Non-Accessibility
File Size
Download Duration
Upload Duration
IP Service Failure Ratio
DNS
KPIs (examples):
DNS Query Duration (min, average, max)
DNS Host Name Resolution Time
DNS Host Name Resolution Failure Ratio
Beyond mobile – the
other kind of
telecommunications
33