Download questionnaire - Euro Press Pack
Download questionnaire - Euro Press Pack
Download questionnaire - Euro Press Pack
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If not differently specified, please give only one answer for each question by crossing the box chosen.<br />
ACTIVITY: manufacturer dealer reseller OEM users<br />
1. Did you already know EUROPRESS brand and products? YES NO<br />
2. If the answer is yes, from where?<br />
Advertisement in magazines<br />
Internet<br />
Expositions<br />
I heard about them<br />
I have seen them by others<br />
I have already bought them<br />
Other________________________________________<br />
3. Have you ever tried EUROPRESS products? YES NO<br />
4. If not, why?<br />
5. If you answered yes, what do you think about the level of EUROPRESS service?<br />
High Medium Low<br />
9 8 7 6 5 4 3 2 1<br />
• Delivery time<br />
• Help desk assistance service<br />
• Post-sale service<br />
• Repair and maintenance<br />
• Product quality<br />
• Helpfulness and courtesy<br />
• Flexibility in execution of special<br />
Products<br />
• Flexibility in production’s activities<br />
• Commercial flexibility<br />
• Competence<br />
• Products range<br />
• Ratio between products quality and price<br />
2
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