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Kimberly Johnson, RHIA, CPC, CHC - Health Care Compliance ...

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July 2010<br />

38<br />

Managing employee<br />

turnover in a<br />

shrinking workforce<br />

Editor’s Note: Joyce Freville is the Vice President<br />

and Chief <strong>Compliance</strong> Officer for Trilogy <strong>Health</strong><br />

Services, LLC in Louisville, Kentucky. Joyce may<br />

be contacted by telephone at (502) 213-1725 or<br />

by e-email at jfreville@trilogyhs.com.<br />

The present long-term care landscape is<br />

full of opportunities to both succeed<br />

and to fail. One of the best methods<br />

to increase the chances of success, both in<br />

quality and financial terms, is to monitor and<br />

manage employee retention. Over the next<br />

half century, the number of individuals who<br />

use long-term care facilities (e.g., nursing<br />

facilities, alternative residential care, or home<br />

care services) will increase, while the number<br />

of qualified staff will decrease.<br />

Let’s look at the landscape we presently face.<br />

Although the future demand for long-term<br />

care (LTC) cannot be precisely predicted, in<br />

2002, the U.S. Government Accountability<br />

Office estimated that spending on LTC will<br />

increase two-and-a-half to four times over the<br />

next 40 to 50 years, reaching $379 million<br />

per year. Furthermore, according to the US<br />

Bureau of Census, the number of Americans<br />

over age 65 will increase by approximately<br />

36.4 million by the year 2030. That equates to<br />

approximately 71.4 million people age 65 and<br />

older, an increase of 104.2%, and they will be<br />

approximately 20% of the US population. 1<br />

The Baby Boomer generation is the fastest<br />

growing segment of the population in the<br />

United States, and encompasses individuals<br />

born between 1946 and 1964. During<br />

this period, the U.S. saw an explosion in<br />

By Joyce Freville, PhD, <strong>CHC</strong><br />

birthrates never seen before and not seen<br />

since. The increased longevity of the Baby<br />

Boomer generation will cause a substantial<br />

increase in the size of the elderly population<br />

in the coming decades, and will increase the<br />

demand for long-term care services.<br />

In fact, about 44% of the current population<br />

over 65 will use a nursing home at some<br />

point. By 2050, the nursing home population<br />

is expected to increase to 5.4 million, about<br />

260% greater than in 2000, and the number<br />

of those using home health care to 2.3 million,<br />

about 156% greater than in 2000. 2 Furthermore,<br />

with the increase in Americans over<br />

age 65, there will be a greater need for clinical<br />

workers; however, a nation-wide shortage of<br />

nurses is predicted. The combination of the<br />

personnel shortage, increase in senior citizens,<br />

and the current turnover trend poses a significant<br />

problem to the US health care system.<br />

As Baby Boomers retire, more health care<br />

workers will leave the workforce. Because<br />

Baby Boomers make up such a large part<br />

of the current nursing workforce, this will<br />

create a severe shortage. Furthermore, because<br />

Baby Boomers will make up 20% of the US<br />

population, they will require more health care<br />

as a part of the aging process. 1 Essentially,<br />

the providers will become the recipients of<br />

health care services. With advancement in<br />

medical technology, people are living longer.<br />

With seniors occupying such a large segment<br />

of the population, it is predicted that there<br />

will be a major financial strain on the health<br />

care industry as a whole when they retire; not<br />

only because they will require health care, but<br />

<strong>Health</strong> <strong>Care</strong> <strong>Compliance</strong> Association • 888-580-8373 • www.hcca-info.org<br />

also because they will no longer contribute as<br />

much to the tax base that funds the Medicare<br />

and Medicaid Programs.<br />

<strong>Health</strong> care cost<br />

The U.S. spent $2.3 trillion on health care in<br />

2008, or $7,681 per person. This amounted<br />

to 16.2% of the nation’s gross domestic product<br />

(GDP). <strong>Health</strong> care is predicted to rise<br />

to 25% of GDP in 2025 and 49% in 2082. 3<br />

More than a fifth of health care spending<br />

is on Medicare. Moreover, this represents<br />

about 16.2% of the federal budget and 3.5%<br />

of the GDP. Medicare is funded through a<br />

combination of payroll taxes (41%), general<br />

tax revenues (39%), premiums paid by the<br />

elderly (12%), and other sources, such as<br />

interest earned on a trust fund established for<br />

the program. 4 Conversely, Medicaid makes<br />

up approximately 2.6% of the GDP and<br />

represents about one fourth of state expenditures<br />

and approximately 50% of incremental<br />

spending. Over the past five years, Medicaid<br />

enrollment has increased by 40% and will<br />

continue to grow as Baby Boomers age. 4<br />

Long-term care<br />

Based on a study by the Department of <strong>Health</strong><br />

and Human Services in 2005, it is estimated<br />

that by 2050, the total number of individuals<br />

who will need LTC services will increase to<br />

approximately 27 million. The aging of the<br />

Baby Boomer generation is the most significant<br />

factor contributing to the demand. The number<br />

of elderly people is expected to more than<br />

double over the next 50 years, increasing from<br />

approximately 8 million to 19 million. The<br />

trends in the size of demand for LTC will follow<br />

trends of the aging Baby Boomer generation.<br />

When Baby Boomers start to reach age 75 in<br />

2021, the use of institutional and home care will<br />

increase significantly. The demand will increase<br />

even more sharply around 2040, when the<br />

majority of Baby Boomers are in their eighties.

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