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ekaterinburg and sverdlovsk region - Marchmont Capital Partners

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Modern Technologies<br />

<strong>region</strong>s, mindful of the threat posed by<br />

the arrival of firms from the big two cities.<br />

One example of this is consulting firm AB<br />

Consult, a partner of German company SAP<br />

which, having faced falling customer levels,<br />

opened an office in Moscow recently <strong>and</strong><br />

has already had some promising results<br />

there. Another partner of SAP in Ekaterinburg,<br />

IT Energo-Consult, has similar plans<br />

to exp<strong>and</strong> beyond the Ural Federal District<br />

<strong>and</strong> says it doesn’t want to limit itself to the<br />

<strong>region</strong>al customer base.<br />

Competition between national <strong>and</strong><br />

<strong>region</strong>al companies has not yet reached<br />

fever pitch. None of the large <strong>region</strong>al<br />

players has left the market or reduced their<br />

speed of development. There is a 80—20<br />

ratio weighted heavily in favor of national<br />

companies, who spend around 20% of resources<br />

on projects <strong>and</strong> yield 80% of the<br />

profits, while <strong>region</strong>al firms commit 80% to<br />

a project <strong>and</strong> receive just 20% of profit. The<br />

imbalance is enough to force many <strong>region</strong>al<br />

firms out of business.<br />

The role of consulting isn’t the only element<br />

of the IT industry on the rise – labor<br />

costs involved in projects are also steadily<br />

increasing. Moscow-based companies have<br />

SWOT<br />

Strengths<br />

55 The Sverdlovsk <strong>region</strong> ranks third in Russia<br />

after Moscow <strong>and</strong> St Petersburg in terms of<br />

IT production.<br />

55 Tendency for IT companies to merge in order to<br />

survive the effects of globalization. Local companies<br />

exp<strong>and</strong> by opening <strong>region</strong>al branches in<br />

various parts of Russia <strong>and</strong> by aspiring to offer<br />

international-st<strong>and</strong>ard services <strong>and</strong> levels<br />

of transparency<br />

55 Dem<strong>and</strong> for IT consulting services is particularly<br />

on the ascent, as a response to the ongoing<br />

development of the <strong>region</strong>al economy<br />

55 As the need for businesses to become more<br />

transparent <strong>and</strong> well-managed grows, so there<br />

is a need for more sophisticated, evolved software;<br />

dem<strong>and</strong> for various CRM (customer relationship<br />

management), document management<br />

<strong>and</strong> finance management systems is<br />

also growing<br />

55 IT companies’ participation in social projects<br />

run <strong>and</strong> financed by state authorities<br />

55 The state’s dem<strong>and</strong> for IT products remains<br />

high; state authorities are prepared to spend<br />

increasing amounts of money in this sphere,<br />

as gradually state mechanisms <strong>and</strong> processes<br />

move over to IT-based methods<br />

55 More than ever now investors are prepared to<br />

look beyond the oil <strong>and</strong> gas sectors when con-<br />

to offer above-average pay in the <strong>region</strong>s to<br />

entice <strong>region</strong>al staff away from local firms<br />

<strong>and</strong> counter loyalty towards local firms<br />

over national ones. Predictably, staff in local<br />

IT firms respond to this by seeking their<br />

own pay increases. Another factor <strong>region</strong>al<br />

firms need to consider when opting for<br />

national – but <strong>region</strong>ally-represented – IT<br />

firms over local ones is the possibility that<br />

the contractor may need to ship in some of<br />

its capital-based experts, pushing project<br />

costs up further. This cross-pollination of<br />

staff <strong>and</strong> resources makes for a complex HR<br />

picture in many Russian <strong>region</strong>s.<br />

Development Prospects<br />

It is believed that, before long, growth in<br />

the Urals software industry will begin to<br />

slow, particularly if the problem concerning<br />

the deficit of qualified staff isn’t remedied.<br />

Companies are feeling the lack of high-level<br />

business analysts <strong>and</strong> software developers<br />

capable of designing programs worthy<br />

of world markets. Teaching employees inhouse<br />

or at training centers has proven ineffective<br />

as this process needs a great number<br />

of software developers <strong>and</strong> business<br />

analysts who could share their experience<br />

55<br />

sidering investment <strong>and</strong> now show particular<br />

interest in areas such as machine-building, a<br />

sector in which IT is heavily used<br />

IT services are increasingly sought by large,<br />

national companies who look to IT to help them<br />

manage their operations <strong>and</strong> coordinate activity<br />

between their subsidiaries <strong>and</strong> <strong>region</strong>al<br />

branches<br />

Weaknesses<br />

55 As decision making centers are traditionally<br />

concentrated in Moscow, the <strong>region</strong>’s manufacturers<br />

find it more convenient to work with<br />

one large IT company in the capital, deflecting<br />

potential business <strong>and</strong> income away from<br />

the <strong>region</strong><br />

55 Moscow IT firms are upping their presence in<br />

the <strong>region</strong>s by opening local branches in cities<br />

across Russia<br />

55 Despite the <strong>region</strong>al branches of companies<br />

doing most of the legwork, profit distribution<br />

is usually weighted in favor of a firm’s Moscow<br />

head office. This leads to disinclination among<br />

skilled staff to work for <strong>region</strong>al IT companies,<br />

which turn into little more than a knowledge<br />

base for Moscow companies, who give them<br />

little in return.<br />

<strong>and</strong> knowledge. It’s more preferable for IT<br />

specialists to emerge through higher education<br />

institutions. The problem is that, at<br />

present, higher education institutions prepare<br />

only traditional specialists like engineers,<br />

economists, physicians, mathematicians<br />

<strong>and</strong> others.<br />

ERP systems, their developers <strong>and</strong> software<br />

integrators bridge the gap between<br />

programming <strong>and</strong> economics. Writing<br />

business software requires not only an underst<strong>and</strong>ing<br />

of programming but also of the<br />

economic subject matter the program will<br />

h<strong>and</strong>le as well as an appreciation of a business<br />

end user’s needs. But higher education<br />

institutions are bound to state educational<br />

st<strong>and</strong>ards that regulate the majority of<br />

subjects taught, <strong>and</strong> state education is failing<br />

to keep pace with the IT sector’s rapid<br />

development. There is a lack of specialists<br />

capable of teaching students the knowledge<br />

<strong>and</strong> skills needed in this field, <strong>and</strong> what<br />

teaching there is suffers from the fact that<br />

the equipment <strong>and</strong> systems needed to aid<br />

IT learning is of course expensive.<br />

Opportunities<br />

55 A fundamental yet crucial aspect in the attempts<br />

of Urals IT firms to stem the threat<br />

from Moscow firms is establishing <strong>and</strong> maintaining<br />

good customer relations to secure customer<br />

loyalty<br />

55 Regional IT firms need to capitalize on the fact<br />

that employing Moscow-based firms over <strong>region</strong>al<br />

ones is considerably more expensive<br />

55 Higher education establishments <strong>and</strong> IT companies<br />

should work closely together to ensure<br />

the education <strong>and</strong> training of IT specialists<br />

leads to students graduating with the necessary<br />

skills needed by the <strong>region</strong>al IT sector<br />

Threats<br />

55 Deficit of highly-skilled staff, partly due to the<br />

lure of Moscow salaries for top professionals<br />

55 Regulation governing IT is sluggish in developing<br />

<strong>and</strong> lags behind the pace of IT development<br />

55 In-house training of IT specialists has proved<br />

ineffective, leaving universities as the only<br />

source of skilled IT staff<br />

55 Considerable expense to higher education institutes<br />

to provide IT classes, often meaning<br />

they cannot afford to provide suitable equipment<br />

<strong>and</strong> technology<br />

44

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