Download the full article (PDF) - Mercedes-Benz
Download the full article (PDF) - Mercedes-Benz
Download the full article (PDF) - Mercedes-Benz
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Love your work.<br />
September 2011.
Vito wins Van of <strong>the</strong> Year<br />
Vito adds ano<strong>the</strong>r trophy to <strong>the</strong> cabinet<br />
The all-new Vito has once again come up<br />
for praise. This time picking up Delivery<br />
Magazine’s prestigious Best Van of <strong>the</strong> Year<br />
Award for 2011 and <strong>the</strong> tag, ‘<strong>the</strong> best Vito ever<br />
released onto <strong>the</strong> Australian market’. Something<br />
our customers will no doubt attest to.<br />
The award comes on top of <strong>the</strong> model hitting<br />
<strong>the</strong> ‘million mark’ (see pages 29-30), production<br />
wise, and is no small feat given <strong>the</strong> raft of<br />
competition in this segment of <strong>the</strong> market.<br />
Safety, fuel economy and cost were highlighted<br />
as key considerations in this year’s awards.<br />
The first two, in particular, forming such an<br />
important part of a buyer’s decision, according<br />
to <strong>the</strong> magazine, with cost also a major factor.<br />
“<strong>Mercedes</strong>-<strong>Benz</strong> has significantly improved<br />
<strong>the</strong> Vito to <strong>the</strong> point that it’s now <strong>the</strong> best<br />
specification it’s ever offered,” said Delivery<br />
Magazine’s editor Chris Mullett. “With new<br />
engines and transmissions, plus revised rearaxle<br />
ratios, <strong>the</strong>se vans are more fuel efficient and<br />
offer greater safety inclusions than ever before.”<br />
With this in mind, Delivery Magazine<br />
was particularly impressed with <strong>the</strong> lineup’s<br />
‘matching of <strong>the</strong> right engines and<br />
transmissions with <strong>the</strong> correct rear-axle ratios’,<br />
noting it as a key part of its decision. These<br />
aside, <strong>the</strong> range’s plethora of options – namely<br />
its adaptability to meet <strong>the</strong> demands of a wide<br />
range of specific applications – and <strong>the</strong> model’s<br />
<strong>full</strong> fluid automatic transmissions were also<br />
singled out. The latter being particularly handy<br />
when driving in heavy, congested city traffic.<br />
“With <strong>the</strong> one-millionth Vito having just been<br />
produced, it’s fantastic to top that milestone off<br />
with this prestigious award as Australia’s best<br />
van,” said Kolja Rebstock, Managing Director<br />
of <strong>Mercedes</strong>-<strong>Benz</strong> Commercial Vehicles.<br />
The award also reflects <strong>the</strong> fact that <strong>the</strong><br />
range has set <strong>the</strong> benchmark for workplace<br />
safety, with its five-star ANCAP rating, when<br />
fitted with optional front window airbags, as<br />
well as its exceptional eco-friendly credentials,<br />
thanks to its next generation EURO 5 engines.<br />
Rebstock also went on to say: “We’ve worked<br />
hard to provide <strong>the</strong> best van in Australia, and<br />
this award clearly recognises this. Very simply,<br />
<strong>the</strong> Vito is <strong>the</strong> ‘<strong>Mercedes</strong>-<strong>Benz</strong>’ of vans.”
More Than A Box On Wheels<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
Highlights<br />
3 On course for better safety<br />
5 Cold comfort<br />
9 Five-star lifesaver<br />
11 Get Motoring<br />
13 Around <strong>the</strong> world in 125 days<br />
17 A league of <strong>the</strong>ir own<br />
19 Tried and tested<br />
Hello and a warm Spring welcome to our<br />
latest issue of Love Your Work.<br />
You might recall that we spoke of our<br />
optimism for 2011 in <strong>the</strong> first issue this year.<br />
Well it appears our feelings were well founded.<br />
As many will know we launched <strong>the</strong> eagerly<br />
awaited new Vito to customers, dealers and<br />
media at <strong>the</strong> world renowned Philip Island<br />
Circuit in February. Guests were informed<br />
of <strong>the</strong> key changes and <strong>the</strong>n invited to really<br />
test <strong>the</strong> range in a controlled closed circuit<br />
environment. Continue reading inside for a<br />
<strong>full</strong> summary of <strong>the</strong> week-long event.<br />
Since <strong>the</strong>n <strong>the</strong> feedback has continued to<br />
be overwhelmingly positive and reached new<br />
heights when <strong>the</strong> Vito came out as <strong>the</strong> clear<br />
winner amongst almost 30 o<strong>the</strong>r vans to be<br />
awarded <strong>the</strong> Australian 2011 Van of <strong>the</strong> Year<br />
by Delivery Magazine. So in <strong>the</strong> same year<br />
when <strong>the</strong> one-millionth Vito has just rolled<br />
off <strong>the</strong> production line, things are looking<br />
very good for <strong>the</strong> Vito range both locally and<br />
internationally. If you have not had a chance<br />
to look over <strong>the</strong> new Vito as yet <strong>the</strong>n we, along<br />
with Delivery Magazine, suggest you do!<br />
We often remind o<strong>the</strong>rs that, whilst easily<br />
overlooked, vehicle safety has always been<br />
one of our key messages. Adriana, <strong>the</strong> owner<br />
and manager of a Sydney-based mobile Barista<br />
service, was unfortunately involved in a major<br />
accident with a truck. Emergency services<br />
attending <strong>the</strong> scene were surprised that she<br />
survived and that she now has <strong>the</strong> opportunity<br />
to tell of her experience in this issue.<br />
As well as safety, we also work hard to<br />
achieve sustainability goals with our vehicles.<br />
While we’ve previously covered <strong>the</strong> Sprinter<br />
NGT and <strong>the</strong> Vito E-CELL, our passenger car<br />
colleagues have just finished driving three<br />
B-Class F-CELLs around <strong>the</strong> world producing<br />
zero-emissions in <strong>the</strong> process (yes, zero) -<br />
ano<strong>the</strong>r first for <strong>Mercedes</strong>-<strong>Benz</strong> and a glimpse<br />
of what <strong>the</strong> future may hold.<br />
In closing, 2011 is proving to be a challenging<br />
year for many sectors (except for miners!).<br />
However despite some economic hurdles our<br />
Van range continues to achieve positive sales<br />
results so we, along with our dealer group,<br />
would like to express our gratitude to both our<br />
new and loyal owners for <strong>the</strong>ir trust in us and<br />
our products. We are pleased to have you as<br />
part of our Van Family and hope that your next<br />
journey is a safe, profitable and enjoyable one.<br />
Campbell York<br />
Senior Executive<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
1 Love Your Work September|2011<br />
Love Your Work September|2011 2
History/Safety<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
On course for better safety<br />
Journalists looked on in amazement as was held in 1994 to showcase <strong>the</strong> arrival of<br />
a pair of <strong>Mercedes</strong>-<strong>Benz</strong> S 600 Saloons <strong>the</strong> Electronic Stability Program (ESP). A<br />
completed lap after lap on <strong>the</strong> frozen surface control unit in <strong>the</strong> second car collected and<br />
of Lake Hornovan in Sweden. The driver of one compared a stream of data — such as degrees<br />
of <strong>the</strong> test cars was visibly struggling to hold of steering wheel lock and lateral acceleration<br />
his line, repeatedly having to countersteer — recorded by sensors. It <strong>the</strong>n used this data<br />
urgently to prevent <strong>the</strong> rear from sliding away. to apply care<strong>full</strong>y calculated brake impulses<br />
By contrast, <strong>the</strong> second car was taking <strong>the</strong> on individual wheels, keeping <strong>the</strong> car safely<br />
corners as if on rails. This slippery mismatch on course and ensuring exemplary handling.<br />
In 1987, <strong>the</strong> first test cars equipped with an<br />
early version of <strong>the</strong> system, known as ‘lateral<br />
slip control’, were sent out for trials. At <strong>the</strong><br />
same time, <strong>the</strong> new technology also had to<br />
prove itself in a driving simulator. Here, 80<br />
car drivers were asked to drive at precisely<br />
100km/h over a country road with treacherous<br />
patches of ice lurking on four different corners.<br />
Without <strong>the</strong> advantage of ESP, 78 per cent of<br />
SHARP<br />
REACTIONS<br />
Sensors build up a picture<br />
of <strong>the</strong> driving situation;<br />
calculated brake impulses on<br />
individual wheels prevent <strong>the</strong> car<br />
from sliding off its intended line.<br />
<strong>the</strong> test drivers had no chance of avoiding<br />
a skid-induced accident. However, with <strong>the</strong><br />
active safety system engaged, all <strong>the</strong> virtual<br />
tests ran without drama.<br />
ESP made its debut in <strong>the</strong> S-Class in 1995,<br />
and since <strong>the</strong>n <strong>Mercedes</strong>-<strong>Benz</strong> has fitted<br />
almost all of its passenger cars and vans<br />
with <strong>the</strong> system as standard, setting a new<br />
benchmark in active safety.<br />
3 Love Your Work September|2011<br />
Love Your Work September|2011 4
Technology/World<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
Cold comfort<br />
New Vito surpasses all expectations in Finnish ice testing<br />
Picture this. Motoring editors from across<br />
Scandinavia. The all-new Vito. And<br />
a handful of competitors in <strong>the</strong> three-tonne<br />
class. Throw in snow, ice and insanely low<br />
temperatures, and you start to get an idea.<br />
This year’s running of Finnish motoring<br />
magazine Auto tekniikka ja juljetus’s annual<br />
Arctic Van Test didn’t disappoint, temperatures<br />
hit well into minus double-figures.<br />
Each model in <strong>the</strong> class was put to <strong>the</strong> sword in<br />
what could best be described as some of <strong>the</strong> most<br />
extreme driving conditions – at <strong>the</strong> cold end of<br />
<strong>the</strong> scale – on <strong>the</strong> planet. To cut to <strong>the</strong> chase,<br />
<strong>the</strong> Vito came up trumps, and by a country mile.<br />
Categories included handling, fuel<br />
consumption, load capacity and all-round<br />
performance. Cold region-specific factors were<br />
also tested, in <strong>the</strong> form of cold-start ability, as<br />
well as heating and mirror/window defrosting.<br />
Much more extreme to what we’re used to here<br />
in Australia, our sou<strong>the</strong>rn-most regions included.<br />
The Vito’s success can largely be attributed<br />
to <strong>the</strong> new-generation’s array of impressive<br />
features. Leading <strong>the</strong> field, <strong>the</strong> van’s ultrarefined<br />
new engine particularly impressed,<br />
thanks to newly developed balancer shafts,<br />
as did its fuel-economy and environmental<br />
credentials.<br />
The model’s new six-speed ECO Gear manual<br />
transmission was also praised, citing its<br />
exceptional performance which complements<br />
<strong>the</strong> engine’s low fuel consumption and emissions<br />
values. Significant points also came from <strong>the</strong><br />
Vito’s ability to seamlessly deliver excellent<br />
driving dynamics and handling throughout<br />
testing, a testament to <strong>the</strong> model’s completely<br />
new, optimally configured suspension package.<br />
Specifics aside, it was Vito’s overall<br />
reliability and robustness in <strong>the</strong> harshest of<br />
conditions that swayed <strong>the</strong> Finnish, Swedish<br />
and Norwegian testers – being <strong>the</strong> complete<br />
package, so to speak.<br />
Inside and out<br />
Inside, <strong>the</strong> new-generation improves on<br />
a host of user-friendly internal features,<br />
giving <strong>the</strong> driver and passengers alike,<br />
unprecedented comfort and convenience, as<br />
well as an even higher-quality atmosphere<br />
throughout <strong>the</strong> cabin. Also noteworthy are<br />
<strong>the</strong> new shift lever, push-buttons in <strong>the</strong><br />
upper array of <strong>the</strong> centre console and <strong>the</strong><br />
introduction of Bluetooth® and multifunction<br />
steering wheel (not available on 110 CDI).<br />
Outside, <strong>the</strong> Vito’s unforgettable face<br />
comes courtesy of new exterior highlights,<br />
new reflector headlamps framing <strong>the</strong> radiator<br />
grille, along with <strong>the</strong> standard daytime<br />
running lamps and fog-lamps integrated into<br />
<strong>the</strong> housing. It’s also interesting to note that<br />
<strong>the</strong> running lamps, for instance, have <strong>the</strong>ir<br />
own light source.<br />
5 Love Your Work September|2011<br />
Love Your Work September|2011 6
A Daimler Brand<br />
Satisfy your<br />
inner accountant.<br />
Drive away from<br />
$38,990 *<br />
• Car-like handling and ergonomically designed interior<br />
• Powerful yet economical low emission EURO 5 engine<br />
• ECO 6-speed transmission means low fuel consumption<br />
• ADAPTIVE ESP® standard across <strong>the</strong> range<br />
• 5-star ANCAP rating when fitted with optional front<br />
window airbags<br />
*Australia-wide recommended drive away price at participating authorised <strong>Mercedes</strong>-<strong>Benz</strong> dealers.<br />
Includes 12 months registration, 12 months CTP insurance, stamp duty and dealer delivery. Offer applies<br />
to standard specification new Vito 110 CDI SWB. <strong>Mercedes</strong>-<strong>Benz</strong> Australia/Pacific Pty Ltd, LMCT 6776.<br />
That’s why Vito is Van of <strong>the</strong> Year.
Customer Story<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
Five-star lifesaver<br />
Viano once again proves its worth in <strong>the</strong> most critical of circumstances<br />
When on <strong>the</strong> road every day and clocking<br />
up serious kilometres, safety is nonnegotiable.<br />
Even more so when you’re regularly<br />
covering distances such as Sydney to south-east<br />
Queensland, or Sydney to Canberra.<br />
“Money is no issue when it comes to your<br />
life,” said Adriana Silva, who was involved in<br />
an accident with a truck in her Viano last year.<br />
“It saved my life, absolutely. The Viano did<br />
everything <strong>the</strong> marketing spiel said it would do<br />
– on <strong>the</strong> dot. It was incredible.”<br />
The owner and manager of Sydney-based La<br />
Barista walked away – virtually unsca<strong>the</strong>d –<br />
from <strong>the</strong> accident, which involved her Viano<br />
ending up under <strong>the</strong> rear of <strong>the</strong> truck and<br />
written off.<br />
“When police and firefighters arrived on scene,<br />
<strong>the</strong>y were surprised I’d managed to survive <strong>the</strong><br />
impact, let alone avoid serious injury.”<br />
Silva was on her way back from Canberra (to<br />
Sydney) when it happened. Sitting behind a large<br />
huge truck, which was about 30 metres ahead,<br />
<strong>the</strong>y’d both slowed down for some ducklings on<br />
<strong>the</strong> road and waited for <strong>the</strong>m to cross.<br />
“As soon as we were clear and started picking<br />
up speed again, I checked <strong>the</strong> mirrors to<br />
overtake, getting up to speed, and <strong>the</strong>n checked<br />
my blind-spot. When I turned around, I saw <strong>the</strong><br />
truck stopped again, leaving me nowhere to go.<br />
I really thought I was going to die. I also had my<br />
eyes open during <strong>the</strong> whole experience, even<br />
seeing <strong>the</strong> airbag deploy, and ended up under<br />
<strong>the</strong> truck’s right rear side. The Viano’s front-end<br />
pushed back a metre.<br />
“I could feel my feet were okay, but <strong>the</strong><br />
steering wheel had pushed back to my tummy<br />
(I’m fairly short and have to have <strong>the</strong> seat quite<br />
forward) and my knees were trapped. And I<br />
couldn’t open <strong>the</strong> driver’s door or window. Then<br />
I saw smoke coming out of <strong>the</strong> front. Somehow I<br />
was able to reach across to <strong>the</strong> passenger side to<br />
open <strong>the</strong> window and move <strong>the</strong> seat back, which<br />
meant I could wriggle out and get out through<br />
<strong>the</strong> passenger window. The only injury I ended<br />
up with was some ligament damage in my knee,<br />
which was only short-term.”<br />
Silva and her partner bought <strong>the</strong> Viano three<br />
years ago from <strong>Mercedes</strong>-<strong>Benz</strong> Sydney, choosing<br />
<strong>the</strong> model purely down to safety, given that<br />
<strong>the</strong>y’re on <strong>the</strong> road so much.<br />
“Safety is huge,” she said. “Which is why<br />
we’ve continued to buy <strong>Mercedes</strong>-<strong>Benz</strong> when<br />
we’ve expanded our fleet. The o<strong>the</strong>r thing was<br />
that <strong>the</strong> Viano was such a comfortable car to<br />
drive long distances in, and looks good when<br />
you’re visiting customers.”<br />
La Barista specialises in providing a unique<br />
coffee experience at big corporate events<br />
throughout Australia and abroad, with more<br />
than 60 regular clients on its books, including<br />
STRYKER, Microsoft and Johnson & Johnson.<br />
This typically involves transporting equipment<br />
that consists of a coffee machine, grinders,<br />
coffee carts.<br />
“Most of <strong>the</strong> time I fly to where <strong>the</strong> event is<br />
being held,” said Silva. “Logistics can be difficult<br />
sometimes, though. Where it’s too cost prohibitive<br />
to transport my equipment or where transport<br />
companies simply don’t service, I drive.”<br />
The Sydney-based company also roasts its<br />
own coffee, sourcing beans from Brazil and<br />
Jamaica, and produces around 700kg of coffee<br />
in any given week. This means it needs more<br />
than one van on hand, and currently has two<br />
<strong>Mercedes</strong>-<strong>Benz</strong> models, a Vito and a Sprinter.<br />
“If it’s a small order, we use <strong>the</strong> Vito,” Silva<br />
said. “If we’re transporting equipment around,<br />
we use <strong>the</strong> Sprinter. The Viano was more for<br />
visiting customers and taking samples. It’s such<br />
a nice model, with its lea<strong>the</strong>r interior. Great to<br />
pick interstate customers up from <strong>the</strong> airport in.<br />
And <strong>the</strong> seven seats also came in really handy.<br />
“We’re getting replacement Viano at some<br />
point in <strong>the</strong> near future. With all three models,<br />
we’ll be completing <strong>the</strong> <strong>Mercedes</strong>-<strong>Benz</strong> van<br />
collection.”<br />
9 Love Your Work September|2011<br />
Love Your Work September|2011 10
Lifestyle<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
Rally car driving<br />
Ever pictured yourself behind <strong>the</strong> wheel of a<br />
race-bred, WRC-like rally car? Chances are, yes.<br />
There are a number of rally car driving courses<br />
on offer around <strong>the</strong> country. And what better<br />
way to spend a Saturday or Sunday? Courses<br />
typically involve a comprehensive briefing<br />
session, a professional instructor on hand in <strong>the</strong><br />
driver’s seat and <strong>the</strong> chance to learn a range of<br />
professional rally car-driving techniques. Most<br />
also include a ‘hot lap’ with <strong>the</strong> instructor – just<br />
to show you what <strong>the</strong>se precision machines,<br />
in <strong>the</strong> right<br />
hands, are<br />
capable of.<br />
Go to www.adrenalin.com.au<br />
to find a course closest to you.<br />
Get motoring<br />
Dirt bike riding<br />
Dirt bikes are a lot of fun. What’s more, <strong>the</strong>y’re<br />
great for getting <strong>the</strong> adrenaline up and one of<br />
<strong>the</strong> best ways to take in <strong>the</strong> beauty of Australia’s<br />
diverse landscape. If you’ve never been out on<br />
one, motorcycle-training provider, Stay Upright,<br />
offers a dedicated course to learn <strong>the</strong> basics<br />
of off-road riding. You get one-on-one training<br />
with a professional instructor, can organise a<br />
group of up to 12 friends to accompany you,<br />
and courses run for around eight hours. You’ll<br />
also receive a certificate once you complete<br />
<strong>the</strong> course. The one thing to bear in mind is<br />
that you’ll need to hire a dirt bike, which Stay<br />
Upright can point<br />
you in <strong>the</strong> right<br />
direction with.<br />
For more info, visit<br />
www.stayupright.com.au<br />
Driver training<br />
If you’ve ever fancied putting one of our<br />
high-end passenger models to <strong>the</strong> metal on<br />
a racetrack, we’re more than happy to turn<br />
that dream into reality. How, exactly? The<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Driving Academy. Offered at<br />
racetracks around <strong>the</strong> country, <strong>the</strong> Driving<br />
Academy gives drivers a truly unique<br />
experience, and <strong>the</strong> opportunity<br />
to polish your car-handling skills.<br />
Courses are designed to provide you<br />
with <strong>the</strong> skills and experiences to help you<br />
drive both safely and confidently. Essentially,<br />
you’ll experience a range of dynamic handling<br />
exercises – ABS and BAS braking, for instance,<br />
and simulated emergency situations. Also<br />
on offer is <strong>the</strong> chance to drive a range of<br />
<strong>Mercedes</strong>-<strong>Benz</strong> vehicles.<br />
Visit www.mercedes-benz.com.au/mbdrivingacademy<br />
to find your closest <strong>Mercedes</strong>-<strong>Benz</strong> Driving Academy<br />
11 Love Your Work September|2011<br />
Love Your Work September|2011 12
Technology/World<br />
Around <strong>the</strong> world in 125 days<br />
Emissions-free convoy powers across Australia and beyond<br />
Underpinning just why<br />
fuel-cell technology<br />
is such a viable alternative<br />
in <strong>the</strong> search for a more<br />
environmentally friendly fuel<br />
source, <strong>the</strong> <strong>Mercedes</strong>-<strong>Benz</strong><br />
F-CELL World Drive was<br />
success<strong>full</strong>y completed in<br />
June. Taking in some 5,300<br />
km of Australia along <strong>the</strong> way.<br />
To set <strong>the</strong> scene, three<br />
<strong>Mercedes</strong>-<strong>Benz</strong> B-Class<br />
F-CELL vehicles departed<br />
company headquarters in<br />
Stuttgart, Germany, on January<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
30, with <strong>the</strong> monumental task<br />
of traversing <strong>the</strong> globe on fuelcell<br />
technology alone.<br />
At <strong>the</strong> heart of <strong>the</strong> project<br />
was <strong>the</strong> desire to draw<br />
much-needed attention to<br />
<strong>the</strong> development of hydrogen<br />
fuel infrastructure – mobile<br />
hydrogen filling stations,<br />
in o<strong>the</strong>r words. This, <strong>the</strong><br />
company predicts, is what’s<br />
needed to fast-track <strong>the</strong><br />
introduction – and use –<br />
of emission-free fuel-cell<br />
vehicles around <strong>the</strong> world.<br />
“One major advantage of<br />
fuel-cell technology is that it<br />
can be used in a wide variety<br />
of vehicles – from passenger<br />
cars to buses,” said Professor<br />
Herbert Kohler, Head of<br />
E-Drive and Future Mobility in<br />
<strong>the</strong> company’s Research and<br />
Pre-development Department,<br />
and also Chief Environmental<br />
Officer of Daimler AG. “It’s<br />
not only sustainable for short<br />
distances – like with public<br />
transport, for example – but<br />
also for longer ones.”<br />
Support<br />
Team<br />
Along <strong>the</strong> journey, <strong>the</strong><br />
B-Class F-CELLs were<br />
supported by none o<strong>the</strong>r<br />
than four Sprinter and<br />
Viano vans, each with a<br />
specific purpose. Refuelling<br />
is difficult in isolated areas.<br />
The solution? A specially<br />
constructed Sprinter 519 CDI<br />
4x4, equipped with a special<br />
mobile refuelling unit. The<br />
team also made use of <strong>the</strong><br />
remaining three Sprinter’s<br />
practical storage capabilities<br />
to carry spare parts for <strong>the</strong><br />
F-CELL vehicles. And finally,<br />
<strong>the</strong> Viano vans were used<br />
to transport journalists,<br />
engineers and <strong>the</strong> TV crews,<br />
in comfort and style.<br />
When you consider <strong>the</strong><br />
30,000 km covered over 125<br />
days, <strong>the</strong> F-CELL World Drive<br />
was a mammoth journey,<br />
to say <strong>the</strong> least. In all, <strong>the</strong><br />
eco-friendly convoy passed<br />
through 14 countries, crossing<br />
four continents in <strong>the</strong> process.<br />
To give you some idea of<br />
just how environmentally<br />
friendly <strong>the</strong> fuel cell-equipped<br />
B-Class models are, <strong>the</strong>ir<br />
average fuel consumption<br />
in <strong>the</strong> preceding leg, which<br />
took in <strong>the</strong> vast expanse of<br />
<strong>the</strong> United States, came in<br />
at 1.15kg of hydrogen per<br />
100km. This was came down<br />
as low as 0.88kg per 100km<br />
over one stage of <strong>the</strong> journey.<br />
The 13-day Australian leg<br />
started in Sydney in March<br />
before finishing up in Perth,<br />
taking in Melbourne and<br />
Adelaide, and much of <strong>the</strong><br />
sou<strong>the</strong>rn coast’s spectacular<br />
scenery, including Victoria’s<br />
Great Ocean Road. Adorned<br />
in bright green, <strong>the</strong> B-Class<br />
F-CELLs were hard to miss.<br />
From <strong>the</strong>re, <strong>the</strong> procession<br />
made its way to Shanghai,<br />
China, before travelling<br />
some 14,000km across <strong>the</strong><br />
Euroasian continent en route<br />
back to Stuttgart.<br />
The logistics involved were<br />
mind-boggling, particularly<br />
getting from continent to<br />
continent by air. Everything<br />
had to be loaded according to<br />
a precise plan – <strong>the</strong> three cars,<br />
all accompanying equipment<br />
for <strong>the</strong> journey and a crew<br />
of 20 specialised technicians.<br />
What’s more, <strong>the</strong>re were also<br />
<strong>the</strong> varying safety regulations<br />
from country to country to<br />
consider, each of which<br />
proved to be quite a challenge,<br />
logistically speaking.<br />
13 Love Your Work September|2011<br />
Love Your Work September|2011 14
A Daimler Brand<br />
Driving your business safely.<br />
When considering vehicles for your business, safety is usually high up on <strong>the</strong> shopping list. That’s why<br />
buying or renewing a fleet of <strong>Mercedes</strong>-<strong>Benz</strong> Vans is a valuable investment in your business as well as in<br />
<strong>the</strong> safety of those driving your business forward. When fitted with optional front window airbags, <strong>the</strong> new<br />
Vito achieves a maximum 5-star ANCAP safety rating. Add to this standard equipment like ADAPTIVE ESP®,<br />
you’ll soon realise <strong>the</strong> new Vito offers exceptional occupational health and safety for every driver in your fleet.<br />
Just ano<strong>the</strong>r reason <strong>the</strong> Vito has been awarded Van of <strong>the</strong> Year. For a <strong>full</strong> overview on <strong>the</strong> outstanding value<br />
<strong>the</strong> <strong>Mercedes</strong>-<strong>Benz</strong> Vito represents, visit morethanaboxonwheels.com.au<br />
That’s why Vito is Van of <strong>the</strong> Year.
Customer Story<br />
A league of <strong>the</strong>ir own<br />
Reigning NRL premiers form winning trifecta with Tynan Motors and<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
Rugby league is big<br />
business, particularly<br />
when you’re at <strong>the</strong> top of <strong>the</strong><br />
NRL.<br />
Week in, week out, <strong>the</strong>re’s<br />
an enormous of amount of<br />
work that goes on behind <strong>the</strong><br />
scenes. The logistics involved<br />
in transporting game<br />
equipment for <strong>the</strong> next fixture<br />
means that having a safe,<br />
reliable van is imperative.<br />
With this in mind, St<br />
George Illawarra Dragons<br />
has partnered with Sydneybased<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
dealer, Tynan Motors, over<br />
<strong>the</strong> years, and took delivery<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
of <strong>the</strong>ir second Sprinter early<br />
this year.<br />
“We have a long-standing<br />
relationship (with Tynan<br />
Motors),” said St George<br />
Illawarra Dragon’s CEO,<br />
Peter Doust. “They promote<br />
<strong>the</strong>ir brand with ours, and<br />
we generate a great deal of<br />
exposure on TV, in print and<br />
digital media.<br />
“In 2009 we were Minor<br />
Premiers and again in 2010<br />
before winning <strong>the</strong> coveted<br />
NRL premiership. To cap it off,<br />
<strong>the</strong> club took out <strong>the</strong> prestigious<br />
World Cup Challenge in<br />
February. We’re also currently<br />
<strong>the</strong> most popular club in New<br />
South Wales and one of <strong>the</strong><br />
top-three brands in <strong>the</strong> NRL.”<br />
The club’s Sprinter 319<br />
covers some serious kilometres<br />
throughout <strong>the</strong> season.<br />
At least four times a week,<br />
it heads to Wollongong, south<br />
of Sydney. What’s more, it<br />
travels to all Sydney-based<br />
games, as well as fixtures<br />
in both Newcastle and<br />
Canberra. It carries all <strong>the</strong><br />
essentials, basically. Things<br />
such as playing gear, first-aid<br />
equipment, portable massage<br />
tables, exercise bikes, hit<br />
pads, eskies, drink bottles,<br />
towels – you name it.<br />
What’s more, <strong>the</strong>re<br />
are three to four club<br />
staff on hand to lug<br />
everything around.<br />
“Street Impact in<br />
Carringbah were<br />
responsible for putting<br />
on <strong>the</strong> St George<br />
Illawarra Dragons<br />
livery,” Doust said.<br />
“Which attracts a lot<br />
of attention – from<br />
tooting horns, flashing<br />
lights through to <strong>the</strong><br />
occasional salute from<br />
posties. And <strong>the</strong>re are always<br />
people who want to get <strong>the</strong>ir<br />
photos taken with <strong>the</strong> van.”<br />
Reliability and comfort<br />
played a critical role in <strong>the</strong><br />
club’s decision when looking<br />
to upgrade <strong>the</strong>ir previous<br />
van, a Sprinter 312, with <strong>the</strong><br />
club very happy with Tynan<br />
Motors’ recommendation to go<br />
for <strong>the</strong> Sprinter 319.<br />
“We’re lucky to be able to<br />
support a local team such as<br />
<strong>the</strong> reigning NRL champions,<br />
a winning relationship we<br />
hope to continue for many<br />
years to come,” said Tynan<br />
Motors’ Light Commercial<br />
Manager, Ian Watts. “The<br />
Dragons, Tynan Motors,<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans – it’s a<br />
winning trifecta.<br />
“The club previously had<br />
a Sprinter 312, so this time<br />
around we suggested <strong>the</strong>y go<br />
with a six-cylinder model, in<br />
this case being a Sprinter 319<br />
medium wheelbase.”<br />
Given <strong>the</strong> type of<br />
equipment involved, Tynan<br />
Motors engineered and fitted<br />
a centre middle seat, along<br />
with correctly engineered<br />
seatbelts and including<br />
matching trim, a cargo barrier<br />
to stop gear moving forward<br />
and to protect passengers,<br />
as well as shelving to safely<br />
transport particular items.<br />
The seats were required to<br />
accommodate three staff<br />
when travelling to games.<br />
“The Sprinter’s power is<br />
fantastic, especially when<br />
you compare it to what we<br />
had in <strong>the</strong> past,” Doust went<br />
on to say. “Its size has its<br />
advantages, too.”<br />
St. George Illawarra Dragons history<br />
Under its present name, <strong>the</strong> club is a<br />
result of <strong>the</strong> amalgamation of <strong>the</strong> St Georges<br />
Dragons, which was established in 1921, and<br />
<strong>the</strong> Illawarra Steelers (established in 1982),<br />
and first took to field in 1999. St George has<br />
a rich history winning 15 premiership titles,<br />
including 11 in row from 1955 to 1966.<br />
The St George Illawarra Dragons have<br />
<strong>the</strong> most season ticket-holder members in<br />
<strong>the</strong> NRL. And as you’d expect, <strong>the</strong> club’s<br />
supporters are some of <strong>the</strong> most passionate,<br />
committed in <strong>the</strong> league, many travelling<br />
far and wide to watch <strong>the</strong>ir team play –<br />
interstate and international games included.<br />
17 Love Your Work September|2011<br />
Love Your Work September|2011 18
Product Launch<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
Tried and tested<br />
Vito launch offers unique insight into more refined, sophisticated line-up<br />
February saw <strong>the</strong> official launch of <strong>the</strong><br />
all-new Vito at Phillip Island, Victoria,<br />
unveiling its myriad of new features and<br />
revealing more-competitive pricing.<br />
Media from around <strong>the</strong> country, key<br />
customers from Australia and New Zealand,<br />
and <strong>Mercedes</strong>-<strong>Benz</strong> staff were given <strong>the</strong><br />
opportunity to put <strong>the</strong> Vito through its paces<br />
on <strong>the</strong> world-famous racetrack.<br />
Suffice to say it didn’t disappoint. The<br />
general consensus? Outstanding refinement,<br />
handling, power and key safety features. In<br />
o<strong>the</strong>r words, a whole lot more sophisticated.<br />
The sou<strong>the</strong>rn state’s wea<strong>the</strong>r didn’t disappoint,<br />
ei<strong>the</strong>r, ensuring everyone got a taste of Phillip<br />
Island’s penchant for rain.<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans Senior Executive,<br />
Campbell York, was on hand to launch <strong>the</strong> allnew<br />
Vito line-up.<br />
“Quite simply, we’ve taken a great van and<br />
made it even better,” Campbell York said.<br />
“The model range has been rationalised to<br />
remove some unnecessary complexities and<br />
make selecting <strong>the</strong> appropriate model easier<br />
for customers and to ensure <strong>the</strong>m a quicker<br />
delivery time, where speed to market is critical.”<br />
Under controlled conditions and with a<br />
professional driving instructor in <strong>the</strong><br />
19 Love Your Work September|2011<br />
Love Your Work September|2011 20
Product Launch<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
passenger seat, participants were given free<br />
licence to push <strong>the</strong> line-up to its limits.<br />
This involved drag racing down <strong>the</strong> track, as<br />
well as circuit laps to test emergency braking<br />
and maneuverability through slaloms and<br />
skidpans. Drag racing, in particular, offered<br />
both insight and practical demonstration of <strong>the</strong><br />
new model’s many improvements, including<br />
better engine management, gearbox selection<br />
speeds and chassis dynamics.<br />
Participants also had <strong>the</strong> opportunity to<br />
drive on experimental skid-control tyres,<br />
flown in from Sweden for <strong>the</strong> launch (orange<br />
tyres pictured on previous spread).<br />
“As <strong>the</strong> vehicle’s speed increases, <strong>the</strong> co-efficient<br />
grip through <strong>the</strong>se tyres decreases, allowing<br />
very difficult road conditions to be simulated<br />
at very low, safe speeds,” said <strong>Mercedes</strong>-<strong>Benz</strong><br />
Chief Driving Instructor, Peter Hackett.<br />
These gave testers a real-world feel for <strong>the</strong><br />
model’s ADAPTIVE ESP® (Electronic Stability<br />
Program) system. They were also asked to turn<br />
<strong>the</strong> ESP off and hit <strong>the</strong> skidpan and take a sharp<br />
turn – just to put things into perspective.<br />
The o<strong>the</strong>r consensus to come out of <strong>the</strong> event<br />
was that, under a variety of driving conditions,<br />
<strong>the</strong> Vito puts some passenger cars on <strong>the</strong> market<br />
to shame as far as comfort and ergonomics go.<br />
The Complete<br />
Package<br />
The new Vito is much more than just ‘tin and<br />
rubber’, it also focuses on:<br />
• Safety and environmental factors<br />
• Quality and durability<br />
• Model range and customised solutions<br />
• Commercial vehicle credibility and support<br />
• Dealer network location and commercial<br />
vehicle customer care<br />
21 Love Your Work September|2011<br />
Love Your Work September|2011 22
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
Love to drive?<br />
Van Boss ad<br />
Love to drive?<br />
Sometimes a brochure just won’t cut it when<br />
you are searching for a new van or want to<br />
upgrade your fleet. A <strong>Mercedes</strong>-<strong>Benz</strong> Van drive<br />
day brings our brochure to life and is certainly<br />
an event that you won’t forget.<br />
Our professional instructors will allow you to<br />
experience <strong>the</strong> key safety and dynamic aspects<br />
of our vans, including ESP and braking exercises<br />
as well as handling, acceleration and cornering.<br />
The drive days are an excellent way to assess<br />
<strong>the</strong> quality of our product, driver ergonomics<br />
and vehicle control in real world applications.<br />
Or, if you would prefer to drive a golf ball on<br />
some of Australia’s best courses, you need to<br />
book a tee time at one of our <strong>Mercedes</strong>-<strong>Benz</strong><br />
Vans Customer Golf Days. It’s a fun day with<br />
great prizes to be won as well as a barbecue<br />
buffet and some cold drinks at <strong>the</strong> end of<br />
your round.<br />
Vacancies are strictly limited so visit<br />
www.mercedes-benzvans.com.au for more<br />
information.
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
Authorised <strong>Mercedes</strong>-<strong>Benz</strong> Vans Dealers<br />
New and improved.<br />
Wagga Motors in New South Wales have just completed <strong>the</strong>ir new Auto Haus.<br />
This state of <strong>the</strong> art facility is convenient and easily accessible. There is<br />
now increased customer parking, a beautiful air-conditioned showroom and<br />
customer lounge. Workshop capacity has now expanded, as with <strong>the</strong> customer<br />
facilities. For sales and service, or finance and insurance, drop in today and<br />
speak to <strong>the</strong>ir knowledgeable and experienced staff.<br />
Victoria<br />
Albury, Baker Motors T (02) 6041 8400<br />
Ballarat, Godbehears T (03) 5331 3717<br />
Bendigo, Poyser Motors T (03) 5442 3250<br />
Berwick, <strong>Mercedes</strong>-<strong>Benz</strong> T (03) 8794 0900<br />
Fairfield, 3 Point Motors T (03) 9489 7777<br />
Geelong, Geelong City Motors T (03) 5244 8200<br />
Laverton, <strong>Mercedes</strong>-<strong>Benz</strong> Commercials T (03) 9680 8777<br />
Mildura, North Star Mildura Motors T (03) 5021 3866<br />
Moorabbin, Barloworld Motor T (03) 8506 9888<br />
Mornington, Barloworld Motor T (03) 5973 9688<br />
Shepparton, Ken Muston Automotive T (03) 5821 6688<br />
Somerton, <strong>Mercedes</strong>-<strong>Benz</strong> Commercials T (03) 9305 4152<br />
South Melbourne,<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Melbourne T (03) 9690 8833<br />
Traralgon, <strong>Mercedes</strong>-<strong>Benz</strong> Gippsland T (03) 5175 8080<br />
Tasmania<br />
Hobart, Performance Automobiles T (03) 6210 7000<br />
Launceston, Neil Buckby Motors T (03) 6334 8444<br />
South Australia<br />
Mt Gambier, Carlin and Gazzard T (08) 8723 8881<br />
Regency Park,<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Commercials T (08) 8348 5100<br />
Wayville, Australian Motors T (08) 8179 3666<br />
Queensland<br />
Aspley, Zupps Aspley T (07) 3246 8000<br />
Bundaberg, Bundaberg Prestige T (07) 4151 1923<br />
Cairns, Trinity Auto Group T (07) 4050 5000<br />
Gold Coast, <strong>Mercedes</strong>-<strong>Benz</strong> T (07) 5569 5700<br />
Mackay, Carlisle Motors T (07) 4957 0707<br />
Maroochydore, Garry Crick Prestige T (07) 5409 0100<br />
Rockhampton, DC Motors T (07) 4999 1200<br />
Rocklea, <strong>Mercedes</strong>-<strong>Benz</strong> Commercials T (07) 3275 8711<br />
Toowoomba, West-Star Motors T (07) 4639 0111<br />
Townsville, Carmichael Motors T (07) 4750 0460<br />
New South Wales<br />
Alexandria, <strong>Mercedes</strong>-<strong>Benz</strong> Sydney T (02) 9697 7777<br />
Campbelltown, Macarthur Automotive T (02) 4629 8888<br />
Coffs Harbour, Coffs Coast T (02) 6648 3577<br />
Gosford, Coast Star Motors T (02) 4323 9000<br />
Huntingwood,<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Commercials T (02) 8822 4800<br />
Miranda, Tynan Motors T (02) 8545 8300<br />
Mona Vale, G Bro<strong>the</strong>rs T (02) 9999 5111<br />
Newcastle, Hunter Star Motors T (02) 4974 4244<br />
Orange, West Orange Motors T (02) 6361 1000<br />
Port Macquarie,<br />
Andrew Miedecke Motors T (02) 6583 8855<br />
Tamworth, Peel Valley Motors T (02) 6768 3111<br />
Taree, Taree Motorama T (02) 6539 3300<br />
Wagga Wagga, Wagga Motors T (02) 6933 0100<br />
Hornsby, <strong>Mercedes</strong>-<strong>Benz</strong> T (02) 9487 4344<br />
Warwick Farm,<br />
Peter Warren Automotive T (02) 9828 8002<br />
Wollongong, <strong>Mercedes</strong>-<strong>Benz</strong> T (02) 4228 8933<br />
Australian Capital Territory<br />
Fyshwick, <strong>Mercedes</strong>-<strong>Benz</strong> Canberra T (02) 6175 5555<br />
Western Australia<br />
Bunbury, Coastal Automotive Centre T (08) 9721 8199<br />
Osborne Park, Westpoint Star T (08) 9492 8188<br />
Welshpool, Diesel Motors T (08) 9311 7400<br />
Nor<strong>the</strong>rn Territory<br />
Darwin, Kerry’s Automotive Group T (08) 8980 8080<br />
If you would like to receive a FREE<br />
subscription to Love Your Work ® Magazine,<br />
visit www.mercedes-benzvans.com.au<br />
Wagga Motors 32 Dobney Avenue Wagga Wagga, NSW 2650. Tel (02) 6933 0100, mbwaggawagga.com.au DL 16726
Milestone<br />
<strong>Mercedes</strong>-<strong>Benz</strong> Vans<br />
On to <strong>the</strong> next milestone<br />
Two generations and one-million Vitos<br />
<strong>Mercedes</strong>-<strong>Benz</strong> has set numerous<br />
milestones over <strong>the</strong> years, and added<br />
ano<strong>the</strong>r to <strong>the</strong> collection earlier this year. The<br />
millionth Vito rolled out of <strong>the</strong> company’s<br />
Vitoria factory in May, with <strong>the</strong> plant’s 40<br />
employees and manager, Emilio Titos, on hand<br />
to commemorate <strong>the</strong> monumental occasion.<br />
The Spanish plant also saw <strong>the</strong> birth of<br />
model, back in 1995, <strong>the</strong> year <strong>the</strong> Vito TO was<br />
launched. Since <strong>the</strong>n, <strong>the</strong> increasingly popular<br />
van has been sold in 80 countries and served<br />
countless satisfied customers around <strong>the</strong> world.<br />
Production increased from year to year –<br />
hitting 75,000 units at <strong>the</strong> turn of <strong>the</strong> millennium<br />
– before <strong>the</strong> arrival of <strong>the</strong> second-generation<br />
Vito in 2003, which marked <strong>the</strong> model’s first<br />
milestone. To say <strong>the</strong> Vito’s been a success would<br />
be an understatement. Particularly here in<br />
Australia, with its diverse model range proving<br />
a hit with <strong>the</strong> local market and exceeding<br />
customer expectations time and time again.<br />
Ano<strong>the</strong>r milestone, of sorts, <strong>the</strong> new generation<br />
Vito now boasts an array of new features.<br />
As you’d expect, changes to <strong>the</strong> interior<br />
reflect <strong>the</strong> company’s desire to make <strong>the</strong><br />
model even more convenient for operators,<br />
along with fur<strong>the</strong>r improving its level of<br />
comfort and much-lauded look and feel.<br />
From <strong>the</strong> outside, <strong>the</strong> model takes on a new<br />
slant, design wise. This comes in <strong>the</strong> form of new<br />
headlamps, with daytime driving lights, bumper<br />
and grille, all as standard across <strong>the</strong> range.<br />
29 Love Your Work September|2011<br />
Love Your Work September|2011 30