Disability Access Guide to all QR Citytrain Stations - Queensland Rail

Disability Access Guide
to all QR Citytrain Stations
Effective 1 May 2009 > For further information call 07 3235 1839
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide
to all QR Citytrain Stations
Station Facilities
If the facility is available then:
Independent Access refers to the ability to enter a station platform,
and go between platforms independently without using stairs.
To City and From City - Lift indicates that lift access is provided to platforms
where inbound and outbound trains usually stop.
To City and From City - Ramp or Path indicates an accessible ramp or path is
available as an alternative to stairs. In the event of a steep ramp or level crossing
“Assist” will be listed.
Access between platforms indicates that ramp, path or lift access is available
between platforms as an alternative to steps.
How to use this guide
Look for the Citytrain line you will be travelling on such as,
Shorncliffe or Cleveland line.
Go to the stations listed in the left hand column and locate the station
you want to depart from and which station you want to travel to.
Identify what station facilities are available at a particular station
by scanning across the row and down a station facilities column.
High Platform refers to either a section of the platform or the whole platform
being level with the train carriage doors.
Tactile edges refers to hazard tactiles which have been installed along the platform
edge to assist people with a vision impairment.
Help phone indicates that an emergency and disability assistance phone is provided
at the station.
Electronic Timetable information is provided in an audible and visual format through
Timetable Consoles or a visual format through electronic displays or TV screens.
Hearing Loop is available for people who use a T switch either on the platform,
at the ticket counter or both.
facility is available at this station
facility is not available at this station
Low Ticket Counter is specifically designed with a recessed and lowered counter
to make it more accessible to people who use a wheelchair.
Accessible Toilet and Parking means these facilities are provided at the station.
assistance from a carer, friend, relative or support worker may be required
indicates that this is ‘not applicable’
For further information call 07 3235 1839
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Ipswich and Rosewood Line
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Central • • • • 5 & 6 • • •
Roma st • • • • 4 to 9 • • • •
Milton • • • • • • • •
Auchenflower Assist Assist Assist Assist • • •
Toowong • • • • • • • • •
Taringa •
Indooroopilly • • • • • • • • • •
Chelmer •
Graceville •
Sherwood •
Corinda • • • • • • • • • •
Oxley • • • • • • • • • •
Darra • • •
Wacol Assist • Assist • • • •
Gailes • Assist • •
Goodna • • n/a • • •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Ipswich and Rosewood Line continued
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Redbank • • • • • • • • • • •
Riverview • • • • •
Dinmore Assist • • •
Ebbw Vale Assist •
Bundamba Assist Assist • • • • •
Booval Assist Assist Assist Assist • • •
East Ipswich Assist • •
Ipswich • • Assist • Assist • • • • • •
Thomas Street •
Wulkuraka Assist Assist Assist Assist •
Karrabin Assist Assist Assist Assist • •
Walloon Assist Assist Assist Assist • •
Thagoona Assist Assist Assist Assist
Rosewood • • • n/a • • •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Caboolture and Sunshine Coast Line
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Central • • • • 5 & 6 • • •
Fortitude Valley • • • • • • • • • •
Bowen Hills • • • • 3 & 4 • • • •
Albion Assist Assist Assist Assist • •
Wooloowin Assist Assist Assist Assist • •
Eagle Junction • • • • 3 & 4 • •
Toombul • • • • • • •
Nundah • • • • • • •
Northgate Assist • Assist • • • • • • •
Virginia • • • • • • •
Sunshine Assist Assist Assist Assist • • • •
Geebung Assist Assist Assist Assist • • • •
Zillmere • • • • • • • •
Carseldine • • • • • 1 & 2 • • •
Bald Hills • • • • • • •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Caboolture and Sunshine Coast Line continued.
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Strathpine Assist • • • •
Bray Park Assist Assist Assist Assist • • •
Lawnton • • • • • • • •
Petrie • • • • • • • • •
Dakabin Assist Assist
Narangba •
Burpengary Assist • • Assist • • •
Morayfield Assist • • Assist • • •
Caboolture • • • • • • • • •
Elimbah • n/a
Beerburrum • n/a
Glasshouse Mts • • • • • • • • •
Beerwah • • • • • • • • • • •
Landsborough • • • • • • • • • •
Mooloolah Assist Assist Assist n/a •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Caboolture and Sunshine Coast Line continued.
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Accessible
parking
Eudlo Assist Assist Assist n/a
Palmwoods Assist Assist Assist n/a
Woombye • • • n/a • •
Nambour • • • n/a
Traveltrain
only • •
Yandina n/a
Eumundi • • • n/a
Cooroy Assist Assist Assist n/a
Pomona Assist Assist Assist n/a
Cooran Assist Assist Assist n/a
Traveston n/a
Gympie North • • • n/a • •
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Beenleigh and Gold Coast Line
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Central • • • • 5 & 6 • • •
Roma St • • • • 4 to 9 • • • •
South Brisbane • • • • • • • •
South Bank • • • • • • • •
Park Road • • • • • • • •
Dutton Park Assist Assist Assist Assist • • •
Fairfield •
Yeronga • • •
Yeerongpilly • • • n/a • • • •
Moorooka •
Rocklea •
Salisbury •
Coopers Plains • • • • • • • • • • • • •
Banoon • • • • • 2 & 3 • • • • • • •
Sunnybank • • • • • • • • • • •
Altandi • • • • • 1 & 2 • • • • • • •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Beenleigh and Gold Coast Line continued.
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Runcorn • • Assist • Assist • 1 & 2 • • • • • • •
Fruitgrove • • • • • 1 & 2 • • • • • • •
Kuraby • • • • • 2 & 3 • • • • • • •
Trinder Park • • • •
Woodridge • • • n/a • • • •
Kingston • • • n/a • • •
Loganlea Assist Assist Assist Assist • • • •
Bethania Assist Assist • • •
Eden’s Landing Assist Assist Assist Assist •
Holmview Assist Assist Assist n/a •
Beenleigh • • • n/a • • • •
Ormeau • • • • • • • • •
Coomera • • • n/a • • • • •
Helensvale • • • n/a • • • • •
Nerang • • • n/a • • • • •
Robina • • • n/a • • • • •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Shorncliffe Line
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Central • • • • 5 & 6 • • •
Fortitude Valley • • • • • • • • • •
Bowen Hills • • • • 3 & 4 • • • •
Albion Assist Assist Assist Assist • •
Wooloowin Assist Assist Assist Assist • •
Eagle Junction • • • • 3 & 4 • •
Toombul • • • • • • •
Nundah • • • • • • •
Northgate Assist • Assist • • • • • • •
Bindha n/a
Banyo Assist Assist Assist Assist •
Nudgee Assist • Assist Assist • •
Boondall Assist • Assist Assist • • •
North Boondall Assist • • •
Deagon Assist Assist Assist Assist •
Sandgate • • • • • •
Shorncliffe • • • n/a • •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Doomben Line
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Central • • • • 5 & 6 • • •
Fortitude Valley • • • • • • • • • •
Bowen Hills • • • • 3 & 4 • • • •
Albion Assist Assist Assist Assist • •
Wooloowin Assist Assist Assist Assist • •
Eagle Junction • • • • 3 & 4 • •
Clayfield Assist Assist Assist n/a •
Hendra • • • n/a •
Ascot Assist Assist Assist •
Doomben Assist Assist Assist Assist •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Cleveland Line
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Central • • • • 5 & 6 • • •
Roma Street • • • • 4 to 9 • • • •
South Brisbane • • • • • • • •
South Bank • • • • • • • •
Park Road • • • • • • • •
Buranda Assist Assist • •
Coorparoo Assist Assist Assist n/a • • •
Norman Park Assist Assist Assist Assist • • •
Morningside Assist Assist Assist Assist • • •
Cannon Hill Assist • Assist Assist • • •
Murarrie Assist Assist Assist Assist •
Hemmant • • • n/a •
Lindum Assist
Wynnum North Assist Assist Assist Assist • • •
Wynnum n/a • • • • • •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Cleveland Line continued.
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Wynnum Central Assist Assist Assist n/a • • •
Manly • • • n/a • • •
Lota Assist Assist Assist n/a • •
Thorneside Assist Assist Assist n/a • •
Birkdale • • • n/a • • • • •
Wellington Point Assist Assist Assist n/a • •
Ormiston Assist Assist Assist n/a •
Cleveland • • • n/a • • • •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Ferny Grove Line
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Central • • • • 5 & 6 • • •
Fortitude Valley • • • • • • • • • •
Bowen Hills • • • • 3 & 4 • • • •
Windsor Assist Assist Assist n/a • •
Wilston • •
Newmarket • •
Alderley • • •
Enoggera Assist Assist Assist n/a • •
Gaythorne • • • •
Mitchelton • • • n/a • • • • • •
Oxford Park • • • n/a • • • • • •
Grovely • • • • • • • • • • • • •
Keperra Assist Assist Assist n/a • •
Ferny Grove Assist Assist Assist n/a • • • •
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509

Disability Access Guide to all QR Citytrain Stations
Airport Service
facility available facility not available assistance may be required not applicable
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Domestic Airport • • • n/a • • • •
International
Airport • • • n/a • • • •
Hearing
loop
Low
ticket
counter
Accessible
toilet
Accessible
parking
Exhibition Service
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Accessible
parking
Exhibition Assist Assist Assist Assist
Tennyson Service
Station
Independent
access
To city
lift access
To city
ramp/path
access
From city
lift access
From city
ramp/path
access
Access
between
platforms
High
platform
Help
phone
Tennyson Assist •
Tactile
edges
Electronic
timetable
Hearing
loop
Low
ticket
counter
Accessible
toilet
Accessible
parking
QR Passenger Pty Ltd. ABN 71 132 181 090 QRP 2803_509