Letter From The Executive Director - Municipal Association of South ...

Letter from the Executive Director
Over the past seven decades, the Municipal Association has followed the vision of its founders to bring together
the state’s cities and towns as a collective voice, a clearinghouse of information and an avenue to pursue
programs of mutual interest.
One constant throughout the Association’s history has been meeting the challenge of change. We’ve seen
changes in population, demographics, funding sources, technology, legal mandates, economic conditions
and infrastructure needs. Through the years, the Association has helped manage this change by responding
with shared voices, shared knowledge and shared solutions. This year, we can add shared pain over financial
challenges.
While an economic downturn is never welcome, challenging times force all of us – cities, towns and your
Association – to step back and take a good hard look at our missions, services and finances. In October 2008,
the boards of the Municipal Association and two of our risk management programs – SC Municipal Insurance
Trust and SC Municipal Insurance and Risk Financing Fund – did just that. We analyzed our ownership of
1411 Gervais, the building constructed in 1999 to house the Association and its risk management services
programs. With interest rates earned on reserves at levels below the rate paid on the building debt, all three
boards decided the timing was right to take reserves and pay off the outstanding bonds on the building. The
Association and Risk Management Services are now in a position to see a positive return from the building
ownership and have assured office space will be available in a strategic location in downtown Columbia for
future growth.
While closely managing the impact of the economic downturn on the Association’s finances, we have has had
many successes thanks to our membership, board and staff. This report outlines many of the Association’s
accomplishments carried out on behalf of our members – the cities and towns of South Carolina.
Shared Voices:
The collective voice of our cities and towns can be a strong and clear one at the State House. This year, your
collective voices were more important than ever as the legislature targeted cuts to cities and towns along with
state agencies. Through the efforts of our municipal officials and the dedication of several legislators, the cuts
to our municipalities were reduced from $20.4 million to $8.4 million.
By speaking with one voice, we also were able to hold off more piecemeal changes to the state’s tax structure.
We helped stall a bill that keeps property from being put on the tax rolls at its full market value when it is
sold. If passed next session, this legislation would force our residents living in neighborhoods with slower
growing home values to pay an increasing percentage of city and county services and school operations. The
legislature will give final consideration to this bill when the 2010 legislative session begins in January. Once
again, our cities and towns must come together with a collective voice to stop this harmful legislation.
We have continued to use the tools of our Hometown, SC initiative to bring attention to the value that cities
and towns bring to the state’s economic success. This year, the Association partnered with SC Biz magazine
to publish a bi-annual magazine targeted to business leaders and policy makers showcasing cities as an integral
part of the state’s future economic success.
Shared Knowledge:
The Association serves as a central repository for cities and towns to learn from each other’s successes and
challenges.
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Now in its second full year, our field services program has put three seasoned municipal leaders on the road
statewide to help cities and towns meet individual challenges by providing on-site assistance and to help our
staff better understand your local needs. Collectively, the field services managers made more than 600 visits
this year to cities and towns.
Recognizing the important role technology plays in the efficient operation of government, 19 local
government employees participated in the Association’s first Local Government Information Technology
Education and Certification Program. The ten-month program offered workshops taught by nationally
recognized faculty and collaborative online sessions that encouraged information sharing among class
members.
The Association also beefed up its own use of technology to launch a new Web site. This user-friendly site is
a one-stop-shop for municipal leaders to find the information they are seeking. With search engines, improved
navigation and a new resource library, more than 1,000 pages of documents, presentations, speeches and
external Web sites are available to municipal leaders 24/7.
Responding to immediate challenges that came up during the year, the Association offered training sessions
to help cities and towns identify federal stimulus funds and comply with new identity theft regulations. The
Stimulus 101 Summit drew more than 500 people in April, while 13 identity theft classes trained 700 officials
on protecting the city and its residents from fraud.
Shared Solutions:
One question the Association staff always asks when determining whether to offer a new service is
“ can we provide a solution to a problem more efficiently through the work of the Association than by the cities
and towns working individually?”
This year, 98 cities and towns saw this philosophy in action when they joined with the Association to become
part of e-Civis, a national grant-identification program that has already shown results by helping cities and
towns find funds through the American Recovery and Reinvestment Act. Beyond stimulus grant funds, e-
Civis is an ongoing program to help cities identify grants from government and foundation sources.
In its second year of operation, the SC Other Retirement Benefits Employers Trust now includes 25 cities
that have invested $14.1 million. The Municipal Association created the Trust to help cities implement
Statement 45 issued by the Governmental Accounting Standards Board that requires state and local
governments to report retiree benefits (medical insurance, dental insurance, etc.) similar to the way pensions
are reported on annual financial statements. The Association staff consulted individually with more than 35
cities during the year to explain the requirements and offer guidance.
Shared voices, shared knowledge and shared solutions…cities and towns through the Municipal Association
continued this year to work together for a better South Carolina.
Miriam Hair
Executive Director
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Shared
Knowledge
Shared Knowledge
Affiliate Associations
The Municipal Association supports 10 affiliate
organizations to provide training and networking
for a variety of local government staff roles.
Municipal Court Administration
Association of SC
The Municipal Court Administration
Association of South Carolina offers training
to court administrators, clerks of court,
municipal judges and other city/town
employees involved in court administration.
The Association provides opportunities for
members to share ideas to make the business
of court administration more efficient.
Staff Contact: Marisa Cebulski
Municipal Technology Association of SC
The Municipal Technology Association
of South Carolina promotes the effective
use of technology by municipalities.
Through a partnership with the Municipal
Association and the UNC-Chapel Hill
School of Government, MTASC offered
the SC Local Government Information
Technology Education and Certification
Program for the first time this year.
Staff Contact: Miriam Hair
SC Association of Municipal Power
Systems
All of the state’s 21 municipal electric utilities
belong to the South Carolina Association
of Municipal Power Systems. Originally,
SCAMPS existed solely for the utilities to
help one another during times of disaster.
While mutual aid is still the backbone of
SCAMPS and was used three times this
year, the affiliate has expanded its scope to
include legislative initiatives and training
for electrical personnel. The lineman safety
training competition was expanded this year
to include an underground event.
Staff Contact: Miriam Hair
Affiliate Association
Opportunities
More than 1,500 local government officials
are members of the Association’s affiliate
groups. This year, the affiliate organizations
held 34 conferences and special programs.
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SC Association of Stormwater
Managers
The South Carolina Association of
Stormwater Managers offers quarterly
training on stormwater management policies
and best practices.
Staff Contact: Marisa Cebulski
SC Business Licensing Officials
Association
The South Carolina Business Licensing
Officials Association promotes best practices
for administering and enforcing the local
business and professional license tax through
training sessions and the professional
designations of Accreditation in Business
Licensing and Masters in Business Licensing.
Staff Contact: Miriam Hair
SC Community Development Association
The South Carolina Community
Development Association promotes economic
and community development, provides
educational forums to address needs and
problems of communities, encourages
cooperation and coordination between
members and other organizations, and
sponsors activities to enhance members’
professional performance.
Staff Contact: Marisa Cebulski
SC Municipal Attorneys Association
The Municipal Attorneys Association
provides an annual training session for
municipal attorneys. The SC Bar approves
this training session for continuing education
credits.
Staff Contacts: Marisa Cebulski and
Ed Schafer
Municipal Finance Officers, Clerks
and Treasurers Association
The South Carolina Municipal Finance
Officers, Clerks and Treasurers Association
offers training programs covering the wide
range of responsibilities of finance officers,
clerks and treasurers. MFOCTA co-sponsors
the Municipal Clerks and Treasurers
Institute.
Staff Contact: Miriam Hair
Municipal Human Resources
Association
The South Carolina Municipal Human
Resources Association promotes sound
human resources administration and
encourages innovative programs. Through
its training programs, MHRA provides
information and the opportunity to exchange
ideas.
Staff Contact: Marisa Cebulski
SC Utility Billing Association
The South Carolina Utility Billing
Association provides training on billing,
collection and customer service for municipal
utility systems.
Staff Contact: Ken Ivey
Orientation Training and Continuing
Education for Local Government Planning
and Zoning Officials
The SC Comprehensive Planning Act requires
new local government planning and zoning officials
to complete six hours of orientation training. The
Municipal Association provides training facilitators
resource materials approved by the State Advisory
Committee on Educational Requirements, and the
Association awards certificates to those completing
the training. This year, the Association began
updating the training materials in partnership with
facilitators and the State Advisory Committee.
Staff Contact: Lea Ann Mitchell
Shared
Knowledge
5

Shared
Knowledge
South Carolina Local Government Information
Technology Education and Certification Program
On June 5, the Municipal Association hosted the graduation of the 19-member inaugural class of the
South Carolina Local Government Information Technology Education and Certification Program.
The SCLGIT program was created through a partnership among the Municipal Association of SC,
the UNC-Chapel Hill School of Government, and the Municipal Technology Association of SC.
Graduates of the program achieved the nationally recognized designation of Certified Government
Chief Information Officer.
The course work of the ten-month SCLGIT program is designed to assess and address some
of the most critical issues facing IT leadership in local government. Additionally, the
program fosters networking and information sharing opportunities for
participants that continue well beyond the length of the program.
Training Institutes
Additional educational opportunities are available
through three comprehensive training institutes.
Municipal Elected Officials Institute of
Government
The Municipal Elected Officials Institute of
Government offers specialized training
for elected officials to increase their
understanding of local government
operations. Classes are held several times
annually by satellite and the day prior
to the Association’s legislative meeting.
The Association sponsors the Institute in
partnership with the University of South
Carolina Institute of Public Service and
Policy Research and Clemson University
Strom Thurmond Institute. Fifty-two
elected officials graduated this year with 371
attending the five yearly training sessions.
Staff Contact: Beck Sullivan
Municipal Clerks and Treasurers
Institute
The Municipal Association sponsors the
Municipal Clerks and Treasurers Institute
with the Municipal Finance Officers, Clerks
and Treasurers Association of SC and the
University of South Carolina Institute of
Public Service and Policy Research. The
Institute gives municipal employees specialized
training for the clerk/treasurer profession.
Topics include financial management,
records management, election administration,
conducting public meetings,human resources
management, municipal law and management
skills. Seventeen individuals graduated this
year with 91 registrants attending the semiannual
sessions.
Staff Contact: Miriam Hair
Questions
Local officials do not have to re-invent the wheel
each time they face a problem or question. The
Municipal Association offers numerous services
including model ordinances and policies available on
the Web site to facilitate the exchange of ideas and
solutions. The technical assistance team is available
to answer specific questions.
Staff Contact: Warren Harley
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Annual Meeting
Each summer, the Annual Meeting brings
municipal officials together for training, networking
and discussing issues of common interest. In 2008,
672 municipal officials from 142 cities and towns
registered for the meeting in Charleston. Officials
heard from nationally known speakers, participated
in sessions, and learned about new technology and
developments in local government.
Staff Contact: Ken Ivey
Main Street South Carolina
Main Street SC works to revitalize downtowns
into vibrant centers of commerce and community
following the National Main Street’s Four Point
Approach – Organization, Promotion, Design
and Economic Restructuring. Main Street SC
honors exceptional accomplishments in restoring
downtowns and neighborhood commercial districts
through its Main Street SC Inspiration Awards.
Staff Contact: Beppie LeGrand
Uptown
The monthly newsletter, Uptown, provides indepth
articles on issues of municipal interest. The
feature section in each issue examines a topic of
municipal interest from a variety of viewpoints.
This year’s feature sections covered topics such
as human resources, leadership, public safety,
communications, ethics, going green, community
development and risk management. This year,
a weekly e-newsletter, “Uptown Update,” was
launched to provide information about upcoming
meetings and other timely topics.
Staff Contact: Mary Brantner
Field Services
Assigned a specific region of the state, three field
services managers provide technical assistance,
discuss municipal issues and coordinate resources
with the Association’s 270 cities and towns. Also,
they communicate with municipal officials about
key legislative issues. This year, field services
managers made more than 600 visits to SC cities and
towns.
Staff Contact: Wayne George
Video Library
The Municipal Officials Video Library covers
issues municipal officials deal with daily such
as conducting public meetings and the forms
of municipal government. Video libraries are
also available for members of SC Association
for Municipal Power Systems, SC Municipal
Insurance Trust and SC Municipal Insurance and
Risk Financing Fund. Also, there are short videos
about the value of cities that can be used on local
public access channels.
Staff Contacts: Joy Gloster and Michelle Willm
e-Civis
In 2009, MASC partnered
with e-Civis to help municipalities
identify grants, foundation dollars
and federal stimulus funds. e-Civis is
a web-based search system that gives
local government officials access to
continually updated information about
thousands of grants offered through
the state and federal governments and
foundations. Through this partnership, the
Association negotiated deep discounts that
allowed municipalities to join this valuable
program at a reduced cost. In 2009, 98 cities/
towns and councils of governments
joined e-Civis.
Staff Contact: Wayne George
Shared
Knowledge
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Shared
Knowledge
New Web site launched
In July, the Municipal Association relaunched its Web site, www.masc.sc, with
new features and a fresh look. The site is now easier to navigate and provides more
information at a click of a mouse with more than 1,000 documents, presentations and
links.
Users can subscribe to an RSS feed for items that are updated frequently such as
job openings, news stories and the weekly legislative report. RSS, an abbreviation
for Really Simple Syndication, is a format for delivering regularly changing web
content.
Publications
The Association publishes a variety of hard copy
manuals and handbooks on topics of municipal
interest.
• Municipal Officials and Legislative Directory
• Handbook for Municipal Officials in SC
• How to Conduct Effective Meetings
• Forms and Powers of Municipal Government
• Annexation Handbook
• Comprehensive Planning Guide for Local
Governments
• Business License Handbook with model business
license ordinance
• Model Employee Handbook for SC
Municipalities
• Incorporation Handbook
• Media Guide
• SC Chapter of American Planning Association
Priority Investment Act Implementation Guide
• Advocacy Guide
• Election Handbook
Staff Contact: Ashley Cook
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Shared
Solutions
Shared Solutions
Collection Programs
Municipalities contract with the Association to
collect delinquent debts and certain business license
taxes on their behalf. These programs provide
centralized collections and increase revenue to
participating municipalities. Revenue is reported
for taxes due in 2008.
Brokers Tax Collection Program
The Association collected more than $11.5
million in business license taxes from licensed
insurance brokers. Taxes collected during
the 2008 license year were distributed to 261
participating municipalities.
Staff Contacts: Melissa Lance and Gail
Hampton
Insurance Tax Collection Program
The Association collected more than
$121.6 million in business license taxes
from insurance companies owed to 262
participating municipalities. Staff collected
$1.4 million in delinquent license taxes.
Staff Contacts: Gail Hampton, Susan
Funderburk and Melissa Lance
Setoff Debt Collection Program
The Association collected more than $3.2
million in delinquent debts (utility bills,
taxes, court fines, etc.) owed to 157 program
participants.
Staff Contacts: Melissa Lance and Gail
Hampton
Telecommunications Tax Collection
Program
The Association collected more than $13.4
million in business license taxes from
telecommunications companies owed to 258
participating municipalities.
Staff Contacts: Susan Funderburk and Gail
Hampton
Municipal Insurance Services
Municipal Insurance Services provides voluntary
supplemental insurance products to municipal
employees at the lowest cost possible. Using a “best
of breed” approach, MIS offers whole and term life,
dental, cancer, accident, critical illness, vision, short
term disability and medical gap coverage. This
year, 52 cities participated in the program.
Staff Contact: Wayne George
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Shared
Solutions
Disaster Recovery Program
The Municipal Association partners with VC3
and the North Carolina League of Municipalities
to offer a disaster recovery program to access
computer systems in the event of an emergency.
This approach ensures applications and data are up
and running at a remote location within 24 hours
of a disaster. Remote access to the disaster recovery
site is accessible from any computer using the
Internet.
Staff Contact: Miriam Hair
Technology Enhanced City Hall
The Association in partnership with VC3 provides
cities and towns affordable technology services
to increase productivity and enhance customer
service. This year cities and towns implemented
29 technology services through this program.
Currently 41 cities and towns participate in the
program.
• CitizenRequest software
• IP Telephony
• Online payments: Utility billing/tax
• Web site: content management/design/hosting
• Technology assessments
• Technical assistance: support/service
• Managed support services: remote computer
network management
Staff Contact: Miriam Hair
Cable Franchise Assistance Program
The Association partners with Local Government
Services, LLC to provide members technical
assistance with cable franchise management. The
technical assistance helps ensure local governments
have access to the expertise required to negotiate
benefits and services on reasonable terms and
conditions.
Staff Contact: Miriam Hair
South Carolina Other Retirement Benefits
Employer Trust
The South Carolina Other Retirement Benefits
Employer Trust is a GASB 45 compliant trust
to pre-fund retirement obligations, other than
pensions, provided to retirees. The Trust allows
members to pool their funds which results in lower
costs to the municipalities and a higher rate of
return, while taking advantage of group rates for
actuarial services.
Staff Contact: Heather McBride
Insurance
The three self-funded insurance programs
administered by the Municipal Association’s Risk
Management Services staff are prime examples
of strength and efficiency through joint efforts
of member cities. Each program has a board of
trustees composed of representatives from the
programs’ members. The boards are responsible for
policy direction. The staff helps program members
build effective safety and health programs to lower
their insurance costs. RMS also helps members
through written programs/standards, audits and
inspections, technical assistance, training sessions, a
video library and newsletter.
SC Local Government Assurance
Group
SC Local Government Assurance Group
(formed in 1981) provides medical, dental,
vision and disability coverage as well as care
management and wellness/fitness programs
to its 94 members. LGAG offers a slate
of traditional plan options and two health
reimbursement account options. It added
a health savings account option this year.
These plans encourage healthy lifestyles and
offer better benefits and service than those
available commercially.
Staff Contact: Harvey Mathias
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SC Municipal Insurance and Risk
Financing Fund
SC Municipal Insurance and Risk Financing
Fund (formed in 1990) provides all lines of
property and casualty coverage including tort
liability, law enforcement liability, public
officials liability, and property and automobile
coverage to its 82 members. SCMIRF added a
Labor Hotline this year that allows members
ten hours of free legal advice on labor issues.
Staff Contact: Jeff Thompson
Shared
Solutions
SC Municipal Insurance Trust
The SC Municipal Insurance Trust (formed in
1984) celebrates 25 years of service this year.
The Trust provides workers’ compensation
coverage to its 103 members. SCMIT
law enforcement and fire departments are
eligible for reimbursement programs to
cover the purchase of soft body armor and
other protective gear. SCMIT also provides
numerous programs designed to reduce
claims volume and size, which is the
key to managing insurance costs long
term.
Staff Contact: Jeff Thompson
Retiree Health Coverage
As local governments trim budgets, one expense often
cut is retiree health insurance coverage. Responding to this
and members’ concerns with GASB 45 liability (the total
cost to governments of promised post-employment benefits
such as retiree health benefits),the Municipal Association and
South Carolina Local Government Assurance Group began
offering a Medicare Health Plan program this year.
This program is available to all Municipal Association
and SCLGAG member cities. The program offers richer
benefits than Medicare Health Plans available to individuals
on the “ open market.” A city may choose whether to pay all or
a portion of the premium.
Staff Contact: Meredith Kaiser
11

Shared
Voices
Shared Voices
Hometown, SC
Hometown, SC is the Municipal Association’s
long-range awareness building initiative to
communicate with one voice the value of cities and
towns, build relationships with community leaders,
and encourage support of cities’ role in the state’s
economic competitiveness.
“Cities Mean Business”
As a part of the Hometown, SC initiative, the
“Cities Mean Business” campaign encourages
new and stronger collaboration between local
elected leaders and their business leaders.
An online toolkit of resources gives members
templates to integrate this campaign into their
own hometown efforts.
Staff Contacts: Casey Fields and Reba
Campbell
Road Shows
The Association staff hits the road every
fall with a series of regional Road Shows.
Visiting eight locations this year, staff
met with groups of municipal officials
to talk about the upcoming legislative
session and gather input on issues
important to cities and towns around
the state.
Staff Contact: Casey Fields
Achievement Awards
This year, the Achievement Awards program
received entries from 38 municipalities. The
Achievement Awards program recognizes
successful and innovative municipal projects
that improve the quality of life for residents and
add value to the community by establishing
partnerships and building community support.
Staff Contact: Meredith Waldrop
“Cities Mean Business” Magazine
This year, the Association joined with SC Biz
magazine, a statewide business publication, to
publish a bi- annual magazine called “Cities Mean
Business” to spotlight how strong cities are important
contributors to the state’s economic success. Targeted
to business leaders and policy makers statewide,
the magazine has a circulation of 15,000 readers and
features stories about city-led initiatives to boost the
local and regional economy.
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Municipal News and Daily News Clips
Municipal News is a weekly electronic newsletter
highlighting articles, editorials and other news
items. It focuses on legislative top priority issues
and spotlights local stories illustrating the value of
South Carolina cities and towns. The daily news
clips are a quick “ at a glance” e-mail with links to
news stories of municipal interest around the state.
Staff Contact: Casey Fields
Legislative Programs
The Association’s legislative initiatives support
South Carolina hometowns and the value they
bring to the state. The Association takes a strategic
approach to align our legislative agenda with the
state’s competitiveness agenda focusing on promoting
economic growth, enhancing a positive quality of
life, and encouraging local accountability and fiscal
responsibility.
Lobbying the State Legislature and
Congress
Each year, the board of directors, with
recommendations from the Association’s
legislative committee, identifies the
Association’s legislative priorities. The
Association seeks out partnerships and
coalitions to support legislation that reflects
these priorities. The staff monitors all
proposed bills affecting municipalities’ ability
to provide services to their residents and
assesses their impact on South Carolina’s
hometowns. The Association also tracks
federal legislation through the National
League of Cities.
Staff Contacts: Reba Campbell, Warren
Harley and Ed Schafer
Legislative Tracking, Reports and Alerts
The Municipal Association tracks legislation
related to issues affecting cities and towns
through an online monitoring system. The
system is accessible through the Web site and
updated daily during the session so municipal
leaders can keep up with progress of bills
throughout the legislative process.
Each week during the session, staff sends “From
the Dome to Your Home,” the Association’s
legislative report, to recap the week’s major bills
and preview the upcoming week’s activities.
Special legislative alerts are issued when staff
needs immediate help from its members to
contact their legislators. The Association staff
tracked 481 bills during the 2009 legislative
session.
Staff Contact: Casey Fields
Hometown, SC Legislative Action Day
The Association presents its annual legislative
program during the Hometown, SC Legislative
Action Day. This year, 397 municipal officials
from 116 cities attended the day’s events. This
meeting gives municipal officials the chance
to learn more about legislative issues affecting
municipalities and to meet in Columbia with
members of the South Carolina General
Assembly.
Staff Contact: Ken Ivey
Hometown Connection
Hometown Connection brings municipal
officials each month to Columbia during
the legislative session giving them the
opportunity to talk with their legislators about
the local impact of State House actions. The
Association staff briefs the visiting officials
on pending legislation affecting municipal
government. The municipal officials then
meet with their legislators, attend committee
meetings and listen to floor debates.
Staff Contact: Casey Fields
Shared
Voices
13

Staff
Miriam Hair, Executive Director
803.933.1204 (mhair@masc.sc)
Reba Campbell, Deputy Executive Director
803.933.1245 (rcampbell@masc.sc)
Advocacy and Communications
Mary Brantner, Communications Manager
803.933.1206 (mbrantner@masc.sc)
Melissa Carter, Research Analyst
803.933.1251 (mcarter@masc.sc)
Ashley Cook, Administrative Assistant
803.933.1288 (acook@masc.sc)
Casey Fields, Manager of Municipal Advocacy
803.933.1256 (cfields@masc.sc)
Warren Harley, Governmental Affairs Liaison
803.933.1270 (wharley@masc.sc)
Ed Schafer, Legislative Counsel
803.933.1203 (eschafer@masc.sc)
Beck Sullivan,
Manager of Interactive Communication Services
803.354.4754 (bsullivan@masc.sc)
Meredith Waldrop,
Creative Services and Production Coordinator
803.933.1215 (mwaldrop@masc.sc)
Michelle Willm, Administrative Assistant
803.933.1259 (mwillm@masc.sc)
Collection Programs
Gail Hampton, Collection Programs Manager
803.933.1213 (ghampton@masc.sc)
Susan Funderburk,
Junior Staff Associate for Collection Programs
803.933.1255 (sfunderburk@masc.sc)
Myan Jencks, Administrative Assistant
803.933.1229 (mjencks@masc.sc)
Melissa Lance,
Junior Staff Associate for Collection Programs
803.933.1201 (mlance@masc.sc)
Education and Training
Marisa Cebulski,
Staff Associate for Affiliate Services
803.933.1240 (mcebulski@masc.sc)
Ken Ivey, Conference Manager
803.933.1205 (kivey@masc.sc)
Beppie LeGrand, Main Street SC Manager
803.933.1231 (blegrand@masc.sc)
Lea Ann Mitchell, Administrative Assistant
803.933.1254 (lmitchell@masc.sc)
Christine Sumter, Administrative Assistant
803.933.1208(csumter@masc.sc)
Wendy Watt, Administrative Assistant
803.933.1257 (wwatt@masc.sc)
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Field Services
Wayne George, Senior Field Services Manager
803.933.1242 (wgeorge@masc.sc)
Bill Huggins, Field Services Manager
803.354.4751 (bhuggins@masc.sc)
Scott Slatton, Field Services Manager
803.354.4750 (sslatton@masc.sc)
Finance
Stephanie O’Cain, Chief Financial Officer
803.933.1234 (socain@masc.sc)
Thomas D’Agostino,
Accounts Receivable Coordinator
803.933.1217 (tdagostino@masc.sc)
Bonnie Hook, Financial Specialist
803.933.1211 (bhook@masc.sc)
Lynn Miller, Accounts Payable Coordinator
803.933.1232 (lmiller@masc.sc)
Shirley Miller, Financial Manager
803.933.1226 (smiller@masc.sc)
Information Technology
Virginia Butler, Business Systems Analyst
803.933.1278 (vbutler@masc.sc)
Krystal Dailey, Information Technology Manager
803.933.1249 (kdailey@masc.sc)
Sophia Johnson,
Junior Staff Associate for Information Technology
803.933.1236 (sjohnson@masc.sc)
Municipal Insurance Services
Meredith Kaiser, Program Associate
803.933.1279 (mkaiser@masc.sc)
Risk Management Services
Harvey Mathias,
Director of Risk Management Services
803.933.1212 (hmathias@masc.sc)
Phil Cromer, Risk and Safety Services Manager
803.933.1210 (pcromer@masc.sc)
Joy Gloster, Administrative Assistant
803.933.1289 (jgloster@masc.sc)
Julie Hollaway, Underwriting Specialist
803.354.4755 (jhollaway@masc.sc)
Amy Lindler, Risk and Safety Services Consultant
803.933.1271 (alindler@masc.sc)
Barbara Little, Administrative Assistant
803.933.1237 (blittle@masc.sc)
Cindy Martellini, Claims Manager
803.933.1235 (cmartellini@masc.sc)
Heather McBride,
Chief Financial Officer for Risk Management
Services
803.933.1258 (hmcbride@masc.sc)
Leigh Polhill, Underwriting Manager
803.354.4752 (lpolhill@masc.sc)
Neepa Shah,
Financial Specialist for Risk Management Services
803.933.1260 (nshah@masc.sc)
Anne Shissias, Health and Wellness Manager
803.933.1272 (ashissias@masc.sc)
Jeff Thompson,
Assistant Director of Risk Management Services
803.933.1216 (jthompson@masc.sc)
Operations
Donna Weathersbee, Operations Manager
803.933.1248 (dweathersbee@masc.sc)
Krishana Wilkerson, Receptionist
803.933.1200 (kwilkerson@masc.sc)
15

PO Box 12109
Columbia, SC 29211
Phone: 803.799.9574
Fax: 803.933.1299
www.masc.sc