2012 ITS Annual Report - Furman University
2012 ITS Annual Report - Furman University
2012 ITS Annual Report - Furman University
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The <strong>ITS</strong> Plan Communication Collaboration Innovation Service<br />
IT Service Center Staff:<br />
Mike Gifford<br />
Director, IT Service Center<br />
Brandon Green<br />
Service Center Specialist<br />
Tracy Landrith<br />
Service Center Specialist<br />
Richard Lange<br />
Technical Support Consultant<br />
Barry Mullinax<br />
Hardware Support Specialist<br />
Derek Stanley<br />
Hardware Support Specialist<br />
The <strong>Furman</strong> <strong>University</strong> IT<br />
Service Center:<br />
The Nexus of Technology<br />
Support Excellence.<br />
IT Service Center<br />
H o u r s E x t e n d e d !<br />
Monday – Thursday<br />
8:00 a.m. to 11:00 p.m.<br />
Friday<br />
8:00 a.m. to 6:00 p.m.<br />
Saturday<br />
12:00 p.m. to 7:00 p.m.<br />
Sunday<br />
1:00 p.m. to 11:00 p.m.<br />
• <strong>Furman</strong> owns over<br />
2400 computer<br />
systems.<br />
• Campus information<br />
services run on over<br />
100 servers.<br />
• The campus<br />
wireless network has<br />
more than 800<br />
wireless access<br />
points.<br />
• <strong>Furman</strong> has more<br />
than 150 locations<br />
with multimedia and<br />
projection systems.<br />
• <strong>Furman</strong> stores more<br />
than 30 terabytes of<br />
data in its<br />
datacenter.<br />
• The IT Service<br />
Center handles over<br />
10,000 support calls<br />
per year.
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