Paper 1c - NHS Ayrshire and Arran.

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SAER LEAD REVIEWER TRAINING Annex 1 Attendance: CCIB, Jenny Copeland, Lorna Kenmuir Pre-work • Read the policies and papers in order to have a detailed working knowledge at the event Session purpose: • To explore how we as an organisation need to be in order to create a safe, supportive, caring and learning organisation • To explore in detail all aspects of managing SAERs in order to have a common approach to leaning and improvement • To enhance the content for the ongoing training of Line and duty managers Event duration: 1 day Session duration: 45 mins Each session to be designed to include / be: • Evidence based knowledge and practice • Exploration of behaviours and tone • Reference to process • Continuous learning and improvements • Interactive and enjoyable Actions: Obtain agreement for training proposal: CW – BM; DM – F McQ; JC – PL Identify suitable date: Chris Rodden Book venue: ACH: Chris Rodden Brief delegates: Chris to issue outline and Jenny Copeland to discuss at CCIB
SAER LEAD REVIEWER TRAINING Time Topic Content Duration Props Who 1. 09.00 – 09.15 Welcome and Delegates arrive registration is conducted registration 1.1 09.15 – 09.30 Clinical • Bob , Fiona and Carol to welcome and set 5 mins Exec welcome objectives 1 09.30 – 10.15 History and culture: 2 10.15 – 11.00 Scrutiny, Governance and Assurance: 11.00 – 11.15 Break 3 11.15 – 12.00 System thinking and Human factors Provide an exploration of the context, history and culture of NHS Scotland with particular reference to NHS Ayrshire and Arran Explore both the system and human aspects of the SAER culture and how culture change is achieved in complex systems Provide an exploration of the organisations Scrutiny, Governance and Assurance requirements in respect of SAERs. Clarify the responsibilities and exposure organisationally, professionally and personally Describe complex adaptive systems and the relationship with human factors that contribute to SAERs. 45 Mary McGinn John Taylor Derek Barron Grant McHattie Ann Gow Diane Murray 4 12.00 – 12.45 Relationships, communicatio ns and emotions Highlight the key considerations both process and human Explore and present the impact and effect of involvement in SAERs for patients, families, staff and ourselves and how to best minimise risk and potential damage. Crawford McGuffie Craig White
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Paper 1c - NHS Ayrshire and Arran.

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