Excellence and Choice in Older Peoples Services - Belfast Health ...
Excellence and Choice in Older Peoples Services - Belfast Health ...
Excellence and Choice in Older Peoples Services - Belfast Health ...
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2. GUIDING PRINCIPLES FOR THE DELIVERY OF SERVICES TO OLDER<br />
PEOPLE<br />
The follow<strong>in</strong>g guid<strong>in</strong>g values <strong>and</strong> pr<strong>in</strong>ciples to underp<strong>in</strong> services have been<br />
developed from consultations with older people.<br />
Participation<br />
<strong>Older</strong> people <strong>and</strong> their carers will be <strong>in</strong>volved <strong>in</strong> the plann<strong>in</strong>g <strong>and</strong> development of<br />
their own health <strong>and</strong> social care services.<br />
Quality<br />
<strong>Services</strong> will be person centred.<br />
Effectiveness<br />
The right person for the right length of time will deliver services at the right time <strong>in</strong><br />
the right place.<br />
Dignity<br />
<strong>Services</strong> will ensure that older people’s dignity is ma<strong>in</strong>ta<strong>in</strong>ed throughout their<br />
experience of services.<br />
Inclusion <strong>and</strong> Equality<br />
<strong>Services</strong> should be accessible <strong>and</strong> usable by all older citizens.<br />
Independence<br />
<strong>Services</strong> should be designed to support older people’s <strong>in</strong>dependence <strong>in</strong> their own<br />
homes <strong>and</strong> communities.<br />
Rights<br />
<strong>Services</strong> should uphold the human rights of older people <strong>in</strong>clud<strong>in</strong>g those with<br />
complex needs.<br />
Honesty<br />
<strong>Services</strong> should be open <strong>and</strong> accountable.<br />
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