Staying ahead of the pack - Contact Management
Staying ahead of the pack - Contact Management
Staying ahead of the pack - Contact Management
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Boldly going where<br />
no contact center has<br />
gone before.<br />
25% increase in volume.<br />
0% increase in staff.<br />
The game has changed with <strong>the</strong> Avaya Aura ® <strong>Contact</strong> Center Suite.<br />
Announcing a breakthrough in experience management. Now you can easily and cost-effectively<br />
unify communications, information, and processes inside your contact center and across your<br />
entire enterprise–all without increasing <strong>the</strong> number <strong>of</strong> agents. Whe<strong>the</strong>r you interact with your<br />
customers by phone, email, text, chat, or social media, you can now bring toge<strong>the</strong>r all <strong>the</strong><br />
information to serve <strong>the</strong>m. All <strong>of</strong> which enables your company to better delight your<br />
customers and leap <strong>ahead</strong> <strong>of</strong> your competition. Find out how you can increase productivity<br />
at www.avaya.ca/socialmedia.<br />
Download your free copy<br />
at avaya.ca/socialmedia<br />
*Average gain based on Avaya customer survey.<br />
© 2010 Avaya Inc. All rights reserved.
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