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Future of Banking Education - Institute of Bankers Malaysia

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Best Practices and<br />

<strong>Future</strong> <strong>of</strong> <strong>Banking</strong><br />

<strong>Education</strong><br />

Carrie Leung<br />

The Hong Kong <strong>Institute</strong> <strong>of</strong> <strong>Bankers</strong><br />

(HKIB)


Agenda<br />

1. Background <strong>of</strong> the Hong Kong <strong>Institute</strong> <strong>of</strong> <strong>Bankers</strong><br />

(HKIB)<br />

2. Current Landscape <strong>of</strong> Hong Kong <strong>Banking</strong> Industry<br />

3. <strong>Future</strong> <strong>of</strong> <strong>Banking</strong> <strong>Education</strong><br />

Forces driving future banking education<br />

Trends in future banking education<br />

Practices to match with future trends<br />

4. Global Standards in <strong>Future</strong> <strong>Banking</strong> <strong>Education</strong>


The Hong Kong <strong>Institute</strong> <strong>of</strong> <strong>Bankers</strong> (HKIB)<br />

Background<br />

• HKIB is the only pr<strong>of</strong>essional banking association <strong>of</strong>fering pr<strong>of</strong>essional<br />

banking qualifications in Hong Kong<br />

• Serving the industry for 49 years<br />

• Presence in both Hong Kong & Mainland China; with global perspective &<br />

regional practices<br />

• Support from industry leaders & regulators (e.g. HKMA, PBOC, CBRC)<br />

2005 (June):<br />

Beijing<br />

Representative<br />

Office Opening


The Hong Kong <strong>Institute</strong> <strong>of</strong> <strong>Bankers</strong> (HKIB)<br />

Mission<br />

To strive for excellence and to provide quality education for<br />

pr<strong>of</strong>essional practice in response to the needs <strong>of</strong> the banking and<br />

financial industries<br />

Industry events, e.g.<br />

<strong>Banking</strong> Conference,<br />

Free Seminars<br />

E.g. Bi-Monthly Journal<br />

“<strong>Banking</strong> Today”<br />

E.g. Training Programs<br />

E.g. Pr<strong>of</strong>essional <strong>Banking</strong><br />

Qualifications


Current Landscape <strong>of</strong> Hong Kong <strong>Banking</strong> Industry<br />

Implications to <strong>Banking</strong><br />

<strong>Education</strong>:<br />

Promising business<br />

outlook High<br />

demand on talents<br />

Expanding business<br />

opportunities in China<br />

Adopted from the Hong Kong Monetary Authority. “Hong Kong <strong>Banking</strong><br />

Sector: 2011 Year-end Review and Priorities for 2012.”, 18 January 2012.


<strong>Future</strong> <strong>of</strong> <strong>Banking</strong> <strong>Education</strong><br />

- Needs / Expectations on <strong>Banking</strong> <strong>Education</strong><br />

Customers<br />

• Aftermath <strong>of</strong> financial<br />

tsunami would like<br />

to see practitioners<br />

who are competent &<br />

ethical<br />

• Globalized business <br />

bankers with<br />

international<br />

perspective<br />

• Life-long learning to<br />

remain competitive<br />

• War <strong>of</strong> talents <br />

Retention <strong>of</strong> talents<br />

Banks<br />

Practitioners<br />

•The younger generation<br />

more focus on career<br />

advancement<br />

• Updates in regulations<br />

Compliance with<br />

updated regulations<br />

• Lessons from<br />

Financial tsunami <br />

Assurance on bankers’<br />

competence<br />

Regulators<br />

Training<br />

Institutions<br />

E.g. <strong>Banking</strong> Associations,<br />

Universities, Training<br />

Consultants<br />

Key Stakeholders in <strong>Banking</strong> <strong>Education</strong><br />

• Increasing complexity and<br />

specialization in banking<br />

enlarged pool <strong>of</strong><br />

expertise<br />

• Diversified background <strong>of</strong><br />

learners increasing use<br />

<strong>of</strong> new technologies


<strong>Future</strong> <strong>of</strong> <strong>Banking</strong> <strong>Education</strong><br />

- Trends in <strong>Future</strong> <strong>Banking</strong> <strong>Education</strong><br />

Stakeholders Needs / Expectations <strong>Future</strong> Trends<br />

Customers<br />

• Competent and ethical<br />

practitioners<br />

Ethics <strong>Education</strong><br />

Regulators<br />

• Compliance with regulations<br />

• Demand assurance <strong>of</strong><br />

bankers’ competence<br />

Mechanism in<br />

assessing<br />

competence<br />

Well-<br />

Defined<br />

Industry<br />

Standards<br />

Practitioners<br />

• Life-long learning<br />

• Career advancement<br />

Clear career path<br />

Banks<br />

• Talents with international<br />

perspectives<br />

• Retention <strong>of</strong> talents<br />

Global Mobility<br />

International<br />

Recognition<br />

Training<br />

Institutions<br />

• Enlarged pool <strong>of</strong> expertise<br />

• Learning technologies<br />

Increased<br />

Collaboration


<strong>Future</strong> <strong>of</strong> <strong>Banking</strong> <strong>Education</strong><br />

- Practices to Match the Needs<br />

Ethic <strong>Education</strong><br />

Mechanism in<br />

assessing<br />

competence<br />

The only pr<strong>of</strong>essional association<br />

in banking<br />

Clear career path<br />

Out-Bound Approach<br />

In-Bound Approach<br />

Global Mobility<br />

Increased<br />

Collaboration<br />

Strategic Move:<br />

•Subject Experts Advisory Group<br />

•Industry Standards –<br />

Qualifications Framework (QF)<br />

Strategic Move:<br />

Global <strong>Banking</strong> <strong>Education</strong><br />

Standards Board


<strong>Future</strong> <strong>of</strong> <strong>Banking</strong> <strong>Education</strong><br />

- Practices to Match the Needs<br />

Out-Bound Approach – Development <strong>of</strong><br />

Industry Standards<br />

Stage 1 Stage 2 Stage 3 Stage 4 Stage 5<br />

Purpose<br />

Strategic<br />

direction <strong>of</strong><br />

banking<br />

industry<br />

Define critical<br />

functions and<br />

tasks in banking<br />

Develop<br />

competency<br />

standards<br />

Validate<br />

competency<br />

standards<br />

Mass<br />

consultation<br />

Tools<br />

Environmental<br />

Scan<br />

Job analysis Focus groups Cross-banks<br />

discussion<br />

groups<br />

Seminar<br />

Participants<br />

Senior<br />

management<br />

Economists<br />

Government<br />

<strong>of</strong>ficials<br />

Department /<br />

business heads<br />

Line managers<br />

Job holders<br />

HR<br />

practitioners<br />

Department /<br />

business heads<br />

All<br />

stakeholders in<br />

banking<br />

industry (e.g.<br />

practitioners,<br />

employers, training<br />

institutes students)


<strong>Future</strong> <strong>of</strong> <strong>Banking</strong> <strong>Education</strong><br />

- Practices to Match the Needs<br />

In-Bound Approach – Development <strong>of</strong> Global Standards<br />

Region B<br />

Collaboration Model :<br />

• Mutual recognition<br />

•International perspective<br />

•Regional practices<br />

Region E<br />

Region A<br />

Region C<br />

Benefits:<br />

• Enhance standing <strong>of</strong> regional /<br />

national competency framework<br />

• Gain international recognition<br />

Region D<br />

• Promote mobility<br />

Collaboration in Regional Competency Framework


Development <strong>of</strong> Global Standards in <strong>Future</strong> <strong>Banking</strong><br />

<strong>Education</strong><br />

Engagement <strong>of</strong> Different Stakeholders<br />

<strong>Banking</strong> <strong>Institute</strong>s<br />

Can development <strong>of</strong> global standards help develop talents for the<br />

banking industry?<br />

Regulators<br />

Can development <strong>of</strong> global standards assure the competence <strong>of</strong><br />

practitioners?<br />

Banks<br />

Can development <strong>of</strong> global standards help expand the pool <strong>of</strong> talents?<br />

Will the initiative increase the cost <strong>of</strong> training?<br />

How can it help retain employees?<br />

Practitioners<br />

Can obtaining qualifications benchmarked with global standards help<br />

their career ?<br />

How is it different from other international qualifications (e.g. CFA, CFP,<br />

FRM)?


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