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your partner in power - Jackson Energy Cooperative

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Power<br />

<strong>Cooperative</strong> cont<strong>in</strong>ues serv<strong>in</strong>g its members<br />

by not only keep<strong>in</strong>g the lights on, but also<br />

improv<strong>in</strong>g the quality of life <strong>in</strong> the communities<br />

we serve.<br />

<strong>Jackson</strong> <strong>Energy</strong> is <strong>your</strong> <strong>partner</strong> <strong>in</strong> <strong>power</strong>.<br />

Whether it’s the constant job of mak<strong>in</strong>g sure<br />

that whenever you flip the switch you have<br />

electricity that is as reliable and affordable as<br />

possible, or offer<strong>in</strong>g advice on the safest and<br />

most efficient way to use energy, <strong>Jackson</strong> <strong>Energy</strong><br />

is there.<br />

This year’s annual report proudly describes<br />

another successful year. As an electric utility, <strong>Jackson</strong><br />

<strong>Energy</strong>’s reliability record is a t<strong>in</strong>y fraction from perfect,<br />

and further improvements are a part of regular plann<strong>in</strong>g. As<br />

a not-for-profit, member-owned cooperative, the top priority<br />

is excellent service at reasonable costs.<br />

And s<strong>in</strong>ce all of the owners of <strong>your</strong> electric co-op are<br />

also its customers, it’s local and it will stay local.<br />

What all this adds up to is that you have <strong>your</strong> own<br />

personal <strong>partner</strong> <strong>in</strong> <strong>power</strong> just a phone call, an e-mail, or a<br />

visit away.<br />

That’s the big picture of what <strong>Jackson</strong> <strong>Energy</strong> strives for<br />

every day to br<strong>in</strong>g you the most reliable and affordable electricity<br />

possible. The rest of this report highlights some of the<br />

ways <strong>Jackson</strong> <strong>Energy</strong> has worked this past year to be <strong>your</strong><br />

<strong>partner</strong> <strong>in</strong> <strong>power</strong>.<br />

KEEPING COSTS LOW<br />

<strong>Jackson</strong> <strong>Energy</strong> sees firsthand how many homes and bus<strong>in</strong>esses<br />

<strong>in</strong> the area struggle to make ends meet. So keep<strong>in</strong>g<br />

the cost of electricity as low as possible is a constant focus.<br />

Fight<strong>in</strong>g higher costs is a battle with many fronts, <strong>in</strong>clud<strong>in</strong>g<br />

efficient management of workers, and smart use of the<br />

latest productive technology.<br />

One way <strong>Jackson</strong> <strong>Energy</strong> helps members manage their<br />

electric bills is with prepay. The cooperative’s prepay program<br />

allows members to purchase electricity before they<br />

use it, and an <strong>in</strong>-home display provides <strong>in</strong>formation on how<br />

much electricity they use each day. More than 2,500 members<br />

now use prepay <strong>in</strong> their homes and monitor their electric<br />

usage with the display.<br />

<strong>Jackson</strong> <strong>Energy</strong> also uses the latest <strong>in</strong>dustry technology,<br />

like automated meter <strong>in</strong>frastructure, to provide the <strong>power</strong><br />

you need <strong>in</strong> <strong>your</strong> homes and bus<strong>in</strong>esses. Your cooperative<br />

is an <strong>in</strong>dustry leader <strong>in</strong> implement<strong>in</strong>g the latest technology<br />

and equipment to improve service and keep costs low.<br />

<strong>Jackson</strong> <strong>Energy</strong> also looks for <strong>in</strong>novative ways to provide<br />

<strong>power</strong> to our members. Your co-op has forged <strong>partner</strong>ships<br />

that use lead<strong>in</strong>g-edge technology, like a box that converts<br />

natural gas to electricity, as alternative <strong>power</strong> sources. These<br />

<strong>partner</strong>ships help us not only provide affordable, reliable<br />

<strong>power</strong> today and but also <strong>in</strong> the future.<br />

SUSTAINING THE ENVIRONMENT<br />

Care for natural resources is a universal concern these days.<br />

One of the most important ways you and <strong>Jackson</strong> <strong>Energy</strong><br />

can <strong>partner</strong> together to help the environment is to make<br />

sure you’re mak<strong>in</strong>g the most efficient use of <strong>your</strong> electricity.<br />

Through regular <strong>in</strong>formation <strong>in</strong> Kentucky Liv<strong>in</strong>g and on<br />

the <strong>Jackson</strong> <strong>Energy</strong> web site, <strong>your</strong> co-op provides a wealth<br />

of <strong>in</strong>formation on sav<strong>in</strong>g money through the most effective<br />

use of <strong>your</strong> electricity. We also offer rebates to help you pay<br />

for efficiency upgrades and advice on the best steps you can<br />

take to use electricity as efficiently as possible. You’ll help<br />

the environment by not wast<strong>in</strong>g energy.<br />

CARING FOR THE COMMUNITY<br />

The past year brought <strong>in</strong>to special focus the role <strong>Jackson</strong><br />

<strong>Energy</strong> plays <strong>in</strong> the lives of neighbors and friends.<br />

Weather brought heartbreak<strong>in</strong>g news of tragedies from<br />

hurricanes <strong>in</strong> the south and east, to devastation from tornadoes<br />

<strong>in</strong> Kentucky. <strong>Jackson</strong> <strong>Energy</strong> helped respond, work<strong>in</strong>g<br />

with other co-ops to determ<strong>in</strong>e how to best help restore<br />

<strong>power</strong> and offer other assistance to victims both <strong>in</strong> and outside<br />

the state.<br />

Respond<strong>in</strong>g to disasters is just one way <strong>Jackson</strong> <strong>Energy</strong><br />

works <strong>in</strong> local communities. Every day, from provid<strong>in</strong>g scholarships<br />

for students, to employees volunteer<strong>in</strong>g for local

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