Attribute Gage R&R - ASQ-1302
Attribute Gage R&R - ASQ-1302
Attribute Gage R&R - ASQ-1302
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<strong>Attribute</strong> <strong>Gage</strong> R&R<br />
An Overview<br />
Presented to <strong>ASQ</strong> Section <strong>1302</strong><br />
August 18, 2011<br />
by Jon Ridgway<br />
Copyright: JC Quality Business Solutions LLC
Overview<br />
• What is an <strong>Attribute</strong> <strong>Gage</strong> R&R?<br />
• Why is it worth the work?<br />
• What are the caveats?<br />
• How do I perform it?<br />
• How do I understand the results?<br />
Copyright: JC Quality Business Solutions LLC
My <strong>Attribute</strong> <strong>Gage</strong> R&R Experience<br />
• First Data<br />
– Credit Card mailings (“packages”)<br />
• Airlite Plastics:<br />
– Mold & Print Quality<br />
– Print Quality, Cup & Lid Decoration<br />
Copyright: JC Quality Business Solutions LLC
WHY conduct a <strong>Gage</strong> R&R????<br />
• Some processes require subjective decision<br />
making:<br />
– Inspection<br />
– Validation<br />
• Subjectivity creates the potential for variation<br />
• Measurement System variation impacts process<br />
capability:<br />
– Type I Errors<br />
– Type II Errors<br />
Copyright: JC Quality Business Solutions LLC
So, Why Conduct a <strong>Gage</strong> R&R?<br />
• To understand:<br />
– How likely Appraiser will agree with himself / herself:<br />
• WITHIN / Repeatability<br />
– How likely all Appraisers will agree with each other:<br />
• BETWEEN / Reproducibility<br />
• Understanding R&R allows you to:<br />
– Predict probability (%) of agreement / disagreement<br />
– Implement training to improve that probability<br />
– Reduce Type I and Type II Errors = $$$<br />
Copyright: JC Quality Business Solutions LLC
MSA<br />
• The Foundation of everything in Quality is<br />
measurement<br />
• Measure for two primary reasons:<br />
– To make a decision<br />
– As the basis for process improvement<br />
• Can we trust our measurement system to<br />
give us reliable data?<br />
– CONFIDENCE<br />
Copyright: JC Quality Business Solutions LLC
Ultimate purpose of the <strong>Attribute</strong><br />
Agreement Analysis<br />
• To determine if your measurement system<br />
can distinguish between a good & bad part<br />
• Accuracy & Precision:<br />
– Accuracy:<br />
• Absence of bias, or agreeing with the standard.<br />
– Precision:<br />
• Ability of different Appraisers to reach the same<br />
conclusion several times.<br />
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Accurate, But Not Precise<br />
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Precise, But Not Accurate<br />
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Which is Easier to Remedy?<br />
Accurate, but not Precise<br />
Precise, but not Accurate<br />
Copyright: JC Quality Business Solutions LLC
<strong>Gage</strong> R&R Review<br />
• Measurement System Analysis (MSA)<br />
– 1 st R: Repeatability<br />
– 2 nd R: Reproducibility<br />
• Data in General:<br />
– Continuous / Variables<br />
– <strong>Attribute</strong> / Discrete<br />
Copyright: JC Quality Business Solutions LLC
<strong>Attribute</strong> vs. Continuous<br />
• <strong>Attribute</strong> Data:<br />
–Categorical, named only, arbitrary scales<br />
–Also known as Discrete Data<br />
• Continuous Data:<br />
–Allows for infinitely finer sub-divisions<br />
–Also known as Variables Data<br />
Copyright: JC Quality Business Solutions LLC
• Nominal:<br />
– Literally, “name”<br />
– Represents categories<br />
• Ordinal:<br />
– Ordered or ranked data<br />
– Not scaled<br />
Basic Data Types<br />
• Interval:<br />
– Measured / scaled data: Each position equidistant<br />
– 0 can be relevant (temperature)<br />
• Ratio:<br />
– Numbers compared as multiples of one another<br />
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Hierarchy of Data Types<br />
Nominal Ordinal Interval Ratio<br />
Classified Data<br />
Quantified Data<br />
DISCRETE / ATTRIBUTE<br />
Non-parametric<br />
CONTINUOUS / VARIABLE<br />
Parametric<br />
Copyright: JC Quality Business Solutions LLC
2 Main <strong>Attribute</strong> <strong>Gage</strong> R&R Types<br />
1) Binary / Nominal<br />
– GO / NO GO<br />
– Data are Categorical and mutually exclusive<br />
– Kappa statistic is relevant<br />
2) Ordinal<br />
– Rank, not categorical<br />
– Data are not mutually exclusive<br />
– Kendall’s statistic more relevant than Kappa<br />
Copyright: JC Quality Business Solutions LLC
Kappa Statistic<br />
• Proportion of agreement between<br />
evaluators after chance agreement has<br />
been removed:<br />
– Kappa = P observed – P chance / P chance<br />
• Expressed as a number:<br />
– From 0 (expected by chance)<br />
– Up to +1 (complete agreement)<br />
Copyright: JC Quality Business Solutions LLC
Kendall’s Statistics<br />
• Two different Kendall’s for different tests:<br />
– Kendall’s Coefficient of Concordance:<br />
• Rankings without a known Standard<br />
– Kendall’s Correlation Coefficient:<br />
• Rankings with a known Standard<br />
– Expressed as 0 (weaker agreement) to +1<br />
(stronger agreement)<br />
Copyright: JC Quality Business Solutions LLC
• Kappa:<br />
Kappa & Kendall’s Summary<br />
– Nominal / Binary Only<br />
– Match or No Match<br />
• Kendall’s Coefficient of Concordance:<br />
– Ordinal but not using a known Standard<br />
• Kendall’s Correlation Coefficient:<br />
– Ordinal and using a known Standard<br />
Copyright: JC Quality Business Solutions LLC
<strong>Attribute</strong> <strong>Gage</strong> R&R Considerations<br />
• Study Purpose<br />
• Destructiveness<br />
• Precision vs. Time<br />
• Binomial / Nominal vs. Ordinal<br />
Copyright: JC Quality Business Solutions LLC
MSA Factors Impacting Variation<br />
• <strong>Gage</strong><br />
• Appraiser<br />
• Method<br />
• Part<br />
• Environment<br />
Copyright: JC Quality Business Solutions LLC
• Ideally:<br />
Controlling MSA Factors<br />
1. Use the same Assessment Method<br />
2. Require all Appraisers to assess the same<br />
dimension / feature / sample<br />
3. Conduct the study under the normal<br />
assessment conditions<br />
Copyright: JC Quality Business Solutions LLC
Controlling MSA Factors, Cont.<br />
1) Appraisers: Select from group that<br />
normally appraises the part.<br />
2) Number of parts should cover the entire<br />
range of variation.<br />
3) More than one appraisal per Appraiser<br />
should be done.<br />
4) The presentation of the samples within<br />
the Trial should be randomized.<br />
Copyright: JC Quality Business Solutions LLC
Nominal / Binary Study<br />
• Two Appraisers<br />
• 50 Parts<br />
• 2 Trials<br />
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Copyright: JC Quality Business Solutions LLC
Copyright: JC Quality Business Solutions LLC
Output: Within<br />
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Output: Within vs. Standard<br />
Copyright: JC Quality Business Solutions LLC
Assessment Agreement<br />
Date of study:<br />
Reported by:<br />
Name of product:<br />
Misc:<br />
Within Appraisers<br />
Appraiser vs Standard<br />
100<br />
95.0% C I<br />
Percent<br />
100<br />
95.0% C I<br />
Percent<br />
95<br />
95<br />
Percent<br />
90<br />
Percent<br />
90<br />
85<br />
85<br />
80<br />
Lee<br />
Fred<br />
80<br />
Lee<br />
Fred<br />
Appraiser<br />
Appraiser<br />
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Output: Between<br />
Copyright: JC Quality Business Solutions LLC
Output: Between vs. Standard<br />
Copyright: JC Quality Business Solutions LLC
Ordinal Case Study: Print Quality<br />
Copyright: JC Quality Business Solutions LLC
What did we want to know?<br />
• Do all Appraisers of Print Quality:<br />
– Agree consistently with Themselves?<br />
– Agree consistently with Each Other?<br />
– Given our world, we have an ordinal system:<br />
• Accept<br />
• Accept but Adjust<br />
• Reject<br />
Copyright: JC Quality Business Solutions LLC
How was it Done?<br />
• 10 samples, Good & Bad<br />
• Random Order, Same for All<br />
• 2 Trials per person<br />
• All people in the study<br />
• Environment<br />
Copyright: JC Quality Business Solutions LLC
Ensure <strong>Gage</strong> R&R Consistency<br />
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Spanish Version<br />
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Vietnamese Version<br />
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Trial Order<br />
My Checklist<br />
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Copyright: JC Quality Business Solutions LLC
Results<br />
Sample QA1-1 QA1-2 QA2-1 QA2-2 QA4-1 QA4-2 Standard<br />
1 1 1 2 2 2 2 2<br />
2 2 2 2 2 3 3 3<br />
3 1 1 2 2 2 2 2<br />
4 2 2 3 3 2 2 3<br />
5 2 1 3 3 2 3 2<br />
6 1 1 2 2 2 2 2<br />
7 2 1 3 3 3 3 3<br />
8 2 2 2 2 2 2 3<br />
9 1 1 2 2 3 3 1<br />
10 1 1 1 1 2 2 1<br />
Copyright: JC Quality Business Solutions LLC
False Alarms & Misses<br />
• Assess “Fail” when Standard = Pass:<br />
– False Alarm<br />
– Type I Error<br />
• Assess “Pass” when Standard = Fail:<br />
– Miss<br />
– Type II Error<br />
Copyright: JC Quality Business Solutions LLC
Results<br />
False<br />
Alarms<br />
Sample QA1-1 QA1-2 QA2-1 QA2-2 QA4-1 QA4-2 Standard<br />
1 1 1 2 2 2 2 2<br />
2 2 2 2 2 3 3 3<br />
3 1 1 2 2 2 2 2<br />
4 2 2 3 3 2 2 3<br />
MISSES<br />
5 2 1 3 3 2 3 2<br />
6 1 1 2 2 2 2 2<br />
7 2 1 3 3 3 3 3<br />
8 2 2 2 2 2 2 3<br />
9 1 1 2 2 3 3 1<br />
10 1 1 1 1 2 2 1<br />
Copyright: JC Quality Business Solutions LLC
Minitab 15<br />
• Four Results:<br />
1. Within<br />
2. Within vs. Standard<br />
3. Between<br />
4. Between vs. Standard<br />
Copyright: JC Quality Business Solutions LLC
Check Here<br />
Copyright: JC Quality Business Solutions LLC
Copyright: JC Quality Business Solutions LLC
Copyright: JC Quality Business Solutions LLC
Assessment Agreement<br />
Date of study:<br />
Reported by:<br />
Name of product:<br />
Misc:<br />
Within Appraisers<br />
Appraiser vs Standard<br />
100<br />
95.0% C I<br />
Percent<br />
100<br />
95.0% C I<br />
Percent<br />
80<br />
80<br />
Percent<br />
60<br />
40<br />
Percent<br />
60<br />
40<br />
20<br />
20<br />
0<br />
QA-1<br />
QA-2<br />
Appraiser<br />
QA-4<br />
0<br />
QA-1<br />
QA-2<br />
Appraiser<br />
QA-4<br />
Copyright: JC Quality Business Solutions LLC
Copyright: JC Quality Business Solutions LLC
Copyright: JC Quality Business Solutions LLC
Two Big Lessons<br />
• You can’t trust your data until it is proven<br />
to be trustworthy.<br />
• A single, one-time <strong>Gage</strong> R&R study is<br />
not enough<br />
Copyright: JC Quality Business Solutions LLC
Questions?<br />
• Thank You!<br />
Copyright: JC Quality Business Solutions LLC