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Attribute Gage R&R - ASQ-1302

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<strong>Attribute</strong> <strong>Gage</strong> R&R<br />

An Overview<br />

Presented to <strong>ASQ</strong> Section <strong>1302</strong><br />

August 18, 2011<br />

by Jon Ridgway<br />

Copyright: JC Quality Business Solutions LLC


Overview<br />

• What is an <strong>Attribute</strong> <strong>Gage</strong> R&R?<br />

• Why is it worth the work?<br />

• What are the caveats?<br />

• How do I perform it?<br />

• How do I understand the results?<br />

Copyright: JC Quality Business Solutions LLC


My <strong>Attribute</strong> <strong>Gage</strong> R&R Experience<br />

• First Data<br />

– Credit Card mailings (“packages”)<br />

• Airlite Plastics:<br />

– Mold & Print Quality<br />

– Print Quality, Cup & Lid Decoration<br />

Copyright: JC Quality Business Solutions LLC


WHY conduct a <strong>Gage</strong> R&R????<br />

• Some processes require subjective decision<br />

making:<br />

– Inspection<br />

– Validation<br />

• Subjectivity creates the potential for variation<br />

• Measurement System variation impacts process<br />

capability:<br />

– Type I Errors<br />

– Type II Errors<br />

Copyright: JC Quality Business Solutions LLC


So, Why Conduct a <strong>Gage</strong> R&R?<br />

• To understand:<br />

– How likely Appraiser will agree with himself / herself:<br />

• WITHIN / Repeatability<br />

– How likely all Appraisers will agree with each other:<br />

• BETWEEN / Reproducibility<br />

• Understanding R&R allows you to:<br />

– Predict probability (%) of agreement / disagreement<br />

– Implement training to improve that probability<br />

– Reduce Type I and Type II Errors = $$$<br />

Copyright: JC Quality Business Solutions LLC


MSA<br />

• The Foundation of everything in Quality is<br />

measurement<br />

• Measure for two primary reasons:<br />

– To make a decision<br />

– As the basis for process improvement<br />

• Can we trust our measurement system to<br />

give us reliable data?<br />

– CONFIDENCE<br />

Copyright: JC Quality Business Solutions LLC


Ultimate purpose of the <strong>Attribute</strong><br />

Agreement Analysis<br />

• To determine if your measurement system<br />

can distinguish between a good & bad part<br />

• Accuracy & Precision:<br />

– Accuracy:<br />

• Absence of bias, or agreeing with the standard.<br />

– Precision:<br />

• Ability of different Appraisers to reach the same<br />

conclusion several times.<br />

Copyright: JC Quality Business Solutions LLC


Accurate, But Not Precise<br />

Copyright: JC Quality Business Solutions LLC


Precise, But Not Accurate<br />

Copyright: JC Quality Business Solutions LLC


Which is Easier to Remedy?<br />

Accurate, but not Precise<br />

Precise, but not Accurate<br />

Copyright: JC Quality Business Solutions LLC


<strong>Gage</strong> R&R Review<br />

• Measurement System Analysis (MSA)<br />

– 1 st R: Repeatability<br />

– 2 nd R: Reproducibility<br />

• Data in General:<br />

– Continuous / Variables<br />

– <strong>Attribute</strong> / Discrete<br />

Copyright: JC Quality Business Solutions LLC


<strong>Attribute</strong> vs. Continuous<br />

• <strong>Attribute</strong> Data:<br />

–Categorical, named only, arbitrary scales<br />

–Also known as Discrete Data<br />

• Continuous Data:<br />

–Allows for infinitely finer sub-divisions<br />

–Also known as Variables Data<br />

Copyright: JC Quality Business Solutions LLC


• Nominal:<br />

– Literally, “name”<br />

– Represents categories<br />

• Ordinal:<br />

– Ordered or ranked data<br />

– Not scaled<br />

Basic Data Types<br />

• Interval:<br />

– Measured / scaled data: Each position equidistant<br />

– 0 can be relevant (temperature)<br />

• Ratio:<br />

– Numbers compared as multiples of one another<br />

Copyright: JC Quality Business Solutions LLC


Hierarchy of Data Types<br />

Nominal Ordinal Interval Ratio<br />

Classified Data<br />

Quantified Data<br />

DISCRETE / ATTRIBUTE<br />

Non-parametric<br />

CONTINUOUS / VARIABLE<br />

Parametric<br />

Copyright: JC Quality Business Solutions LLC


2 Main <strong>Attribute</strong> <strong>Gage</strong> R&R Types<br />

1) Binary / Nominal<br />

– GO / NO GO<br />

– Data are Categorical and mutually exclusive<br />

– Kappa statistic is relevant<br />

2) Ordinal<br />

– Rank, not categorical<br />

– Data are not mutually exclusive<br />

– Kendall’s statistic more relevant than Kappa<br />

Copyright: JC Quality Business Solutions LLC


Kappa Statistic<br />

• Proportion of agreement between<br />

evaluators after chance agreement has<br />

been removed:<br />

– Kappa = P observed – P chance / P chance<br />

• Expressed as a number:<br />

– From 0 (expected by chance)<br />

– Up to +1 (complete agreement)<br />

Copyright: JC Quality Business Solutions LLC


Kendall’s Statistics<br />

• Two different Kendall’s for different tests:<br />

– Kendall’s Coefficient of Concordance:<br />

• Rankings without a known Standard<br />

– Kendall’s Correlation Coefficient:<br />

• Rankings with a known Standard<br />

– Expressed as 0 (weaker agreement) to +1<br />

(stronger agreement)<br />

Copyright: JC Quality Business Solutions LLC


• Kappa:<br />

Kappa & Kendall’s Summary<br />

– Nominal / Binary Only<br />

– Match or No Match<br />

• Kendall’s Coefficient of Concordance:<br />

– Ordinal but not using a known Standard<br />

• Kendall’s Correlation Coefficient:<br />

– Ordinal and using a known Standard<br />

Copyright: JC Quality Business Solutions LLC


<strong>Attribute</strong> <strong>Gage</strong> R&R Considerations<br />

• Study Purpose<br />

• Destructiveness<br />

• Precision vs. Time<br />

• Binomial / Nominal vs. Ordinal<br />

Copyright: JC Quality Business Solutions LLC


MSA Factors Impacting Variation<br />

• <strong>Gage</strong><br />

• Appraiser<br />

• Method<br />

• Part<br />

• Environment<br />

Copyright: JC Quality Business Solutions LLC


• Ideally:<br />

Controlling MSA Factors<br />

1. Use the same Assessment Method<br />

2. Require all Appraisers to assess the same<br />

dimension / feature / sample<br />

3. Conduct the study under the normal<br />

assessment conditions<br />

Copyright: JC Quality Business Solutions LLC


Controlling MSA Factors, Cont.<br />

1) Appraisers: Select from group that<br />

normally appraises the part.<br />

2) Number of parts should cover the entire<br />

range of variation.<br />

3) More than one appraisal per Appraiser<br />

should be done.<br />

4) The presentation of the samples within<br />

the Trial should be randomized.<br />

Copyright: JC Quality Business Solutions LLC


Nominal / Binary Study<br />

• Two Appraisers<br />

• 50 Parts<br />

• 2 Trials<br />

Copyright: JC Quality Business Solutions LLC


Copyright: JC Quality Business Solutions LLC


Copyright: JC Quality Business Solutions LLC


Output: Within<br />

Copyright: JC Quality Business Solutions LLC


Output: Within vs. Standard<br />

Copyright: JC Quality Business Solutions LLC


Assessment Agreement<br />

Date of study:<br />

Reported by:<br />

Name of product:<br />

Misc:<br />

Within Appraisers<br />

Appraiser vs Standard<br />

100<br />

95.0% C I<br />

Percent<br />

100<br />

95.0% C I<br />

Percent<br />

95<br />

95<br />

Percent<br />

90<br />

Percent<br />

90<br />

85<br />

85<br />

80<br />

Lee<br />

Fred<br />

80<br />

Lee<br />

Fred<br />

Appraiser<br />

Appraiser<br />

Copyright: JC Quality Business Solutions LLC


Output: Between<br />

Copyright: JC Quality Business Solutions LLC


Output: Between vs. Standard<br />

Copyright: JC Quality Business Solutions LLC


Ordinal Case Study: Print Quality<br />

Copyright: JC Quality Business Solutions LLC


What did we want to know?<br />

• Do all Appraisers of Print Quality:<br />

– Agree consistently with Themselves?<br />

– Agree consistently with Each Other?<br />

– Given our world, we have an ordinal system:<br />

• Accept<br />

• Accept but Adjust<br />

• Reject<br />

Copyright: JC Quality Business Solutions LLC


How was it Done?<br />

• 10 samples, Good & Bad<br />

• Random Order, Same for All<br />

• 2 Trials per person<br />

• All people in the study<br />

• Environment<br />

Copyright: JC Quality Business Solutions LLC


Ensure <strong>Gage</strong> R&R Consistency<br />

Copyright: JC Quality Business Solutions LLC


Spanish Version<br />

Copyright: JC Quality Business Solutions LLC


Vietnamese Version<br />

Copyright: JC Quality Business Solutions LLC


Trial Order<br />

My Checklist<br />

Copyright: JC Quality Business Solutions LLC


Copyright: JC Quality Business Solutions LLC


Results<br />

Sample QA1-1 QA1-2 QA2-1 QA2-2 QA4-1 QA4-2 Standard<br />

1 1 1 2 2 2 2 2<br />

2 2 2 2 2 3 3 3<br />

3 1 1 2 2 2 2 2<br />

4 2 2 3 3 2 2 3<br />

5 2 1 3 3 2 3 2<br />

6 1 1 2 2 2 2 2<br />

7 2 1 3 3 3 3 3<br />

8 2 2 2 2 2 2 3<br />

9 1 1 2 2 3 3 1<br />

10 1 1 1 1 2 2 1<br />

Copyright: JC Quality Business Solutions LLC


False Alarms & Misses<br />

• Assess “Fail” when Standard = Pass:<br />

– False Alarm<br />

– Type I Error<br />

• Assess “Pass” when Standard = Fail:<br />

– Miss<br />

– Type II Error<br />

Copyright: JC Quality Business Solutions LLC


Results<br />

False<br />

Alarms<br />

Sample QA1-1 QA1-2 QA2-1 QA2-2 QA4-1 QA4-2 Standard<br />

1 1 1 2 2 2 2 2<br />

2 2 2 2 2 3 3 3<br />

3 1 1 2 2 2 2 2<br />

4 2 2 3 3 2 2 3<br />

MISSES<br />

5 2 1 3 3 2 3 2<br />

6 1 1 2 2 2 2 2<br />

7 2 1 3 3 3 3 3<br />

8 2 2 2 2 2 2 3<br />

9 1 1 2 2 3 3 1<br />

10 1 1 1 1 2 2 1<br />

Copyright: JC Quality Business Solutions LLC


Minitab 15<br />

• Four Results:<br />

1. Within<br />

2. Within vs. Standard<br />

3. Between<br />

4. Between vs. Standard<br />

Copyright: JC Quality Business Solutions LLC


Check Here<br />

Copyright: JC Quality Business Solutions LLC


Copyright: JC Quality Business Solutions LLC


Copyright: JC Quality Business Solutions LLC


Assessment Agreement<br />

Date of study:<br />

Reported by:<br />

Name of product:<br />

Misc:<br />

Within Appraisers<br />

Appraiser vs Standard<br />

100<br />

95.0% C I<br />

Percent<br />

100<br />

95.0% C I<br />

Percent<br />

80<br />

80<br />

Percent<br />

60<br />

40<br />

Percent<br />

60<br />

40<br />

20<br />

20<br />

0<br />

QA-1<br />

QA-2<br />

Appraiser<br />

QA-4<br />

0<br />

QA-1<br />

QA-2<br />

Appraiser<br />

QA-4<br />

Copyright: JC Quality Business Solutions LLC


Copyright: JC Quality Business Solutions LLC


Copyright: JC Quality Business Solutions LLC


Two Big Lessons<br />

• You can’t trust your data until it is proven<br />

to be trustworthy.<br />

• A single, one-time <strong>Gage</strong> R&R study is<br />

not enough<br />

Copyright: JC Quality Business Solutions LLC


Questions?<br />

• Thank You!<br />

Copyright: JC Quality Business Solutions LLC

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