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Equiinet - NetPilot, CachePilot, SecurePilot (pdf ... - West Coast Labs

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ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

FEBRUARY 2006<br />

<strong>Equiinet</strong><br />

<strong>NetPilot</strong> Plus<br />

www.westcoastlabs.org


2 ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

Contents<br />

<strong>Equiinet</strong> <strong>NetPilot</strong> Plus<br />

Test objectives and scenario ..................................................................3<br />

Test network ............................................................................................4<br />

Test methodology....................................................................................5<br />

Product test reporting ............................................................................6<br />

Certification ..............................................................................................7<br />

The product ..............................................................................................8<br />

Test report ................................................................................................10<br />

Test results................................................................................................17<br />

<strong>West</strong> <strong>Coast</strong> <strong>Labs</strong> conclusion ..................................................................18<br />

Security features buyers guide ............................................................19<br />

<strong>West</strong> <strong>Coast</strong> <strong>Labs</strong>, William Knox House, Britannic Way, Llandarcy,<br />

Swansea, SA10 6EL, UK. Tel : +44 1792 324000, Fax : +44 1792 324001.<br />

www.westcoastlabs.org<br />

www.westcoastlabs.org


EQUIINET NETPILOT PLUS 3<br />

Test objective and scenario<br />

The war for control of corporate inboxes has been raging for some years<br />

now as Anti-Spam solution providers seek to protect us from unsolicited,<br />

inappropriate and often offensive intrusions into our time.<br />

The originators of these emails are becoming ever more inventive and so<br />

more and more companies are coming to rely on automatic solutions with<br />

learning engines to protect their users and machines. The emails<br />

themselves are getting more sophisticated. Spam is now no longer just<br />

advertising material, but is evolving, and often acting as the precursor to<br />

identity theft.<br />

This Technology Report examines the functionality and performance of<br />

participating Anti-Spam products which are aimed at the small, midsize<br />

and corporate network environments. It has been open to both software<br />

and appliance-based solutions plus hosted services.<br />

The objective of our overall testing program, which is open to all Anti-<br />

Spam Vendors is, through a real-world test environment, to provide an<br />

independent validation of Anti-Spam solution effectiveness with particular<br />

reference to:<br />

■ A detailed view of the features and functions of the solutions<br />

■ Spam detection capability and rates of detection of each solution<br />

■ Integration into a network infrastructure and level of administration<br />

required to operate effectively.<br />

www.westcoastlabs.org


4 ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

Test network<br />

Software solutions are installed on servers that exceed the minimum<br />

specifications required by the vendor.<br />

Appliance-based solutions are installed on the network according to the<br />

vendor’s recommended placing.<br />

For hosted services, WCL test through identified email accounts and will<br />

change the MX records to divert the mail stream through the hosted<br />

service. In order to allow the DNS change to propagate, service providers<br />

allow a 2-day settling-in period.<br />

Details of the tuning and vendor customer support will form part of the<br />

additional feature testing and reporting.<br />

www.westcoastlabs.org


EQUIINET NETPILOT PLUS 5<br />

Test methodology<br />

WCL has a number of domains available which act as honeypots for<br />

spam, receiving genuine, not canned spam. These domains receive<br />

varying levels of spam and are intended to mirror different email<br />

environments.<br />

Within each domain are designated user accounts with a variety of email<br />

practices and needs - some are subscribed to a variety of newsgroups and<br />

mailing lists. Some user accounts actively contribute to mailing lists. The<br />

domain designated for testing purposes will be that which currently<br />

receives spam at a level consistent with the test requirements.<br />

For testing in this Technology Report and for the certification of each of the<br />

participating solutions, we used live mail feeds coming in to various extra<br />

domains wholly owned and controlled by <strong>West</strong> <strong>Coast</strong> <strong>Labs</strong>. Each domain<br />

used contains a number of individual user accounts with established email<br />

addresses, along with distribution lists.<br />

To maintain the flow of genuine mail, test engineers used several internal<br />

and external accounts, to send emails that simulated real life email<br />

transactions common in business: for example requesting meetings,<br />

sending notifications to groups and non-business related social emails.<br />

Emails were also sent from web-based accounts to simulate external<br />

users sending non business-related emails and home workers. Individual<br />

user accounts were subscribed to several mailing lists and daily<br />

newsletters for grey mail purposes.<br />

For each solution we configured the device or software to fit in with the test<br />

network and placed it into a stream of live mail to see how it would cope<br />

in an ‘out-of-the-box’ configuration with real-world traffic. However, we do<br />

recognize that a large part of spam detection relies on an initially intensive<br />

learning process. Hence, we will be placing these devices in the mail feed<br />

in coming months for longer periods of time, interactively training them,<br />

and updating the performance data included in the online White Papers.<br />

www.westcoastlabs.org


6 ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

Product test reporting<br />

For each product that we test, we will issue a report which will address the<br />

following aspects of the product:<br />

1. Management/Administration<br />

■ Ease of Setup/Installation<br />

■ Ease of Use<br />

■ Logging and reporting function<br />

■ Rule creation<br />

■ Customization<br />

■ Content Categories<br />

■ Technical Support Available<br />

■ Program Help Menu<br />

2. Functionality<br />

■ Email Processing Steps<br />

■ Allow/Blocking of Email<br />

■ Quarantine Area<br />

■ Additional functionality reporting<br />

■ Block Email Addresses<br />

■ Blacklist/Whitelist<br />

■ Allow Email Addresses<br />

3. Performance<br />

■ Volume or % of spam detected<br />

■ False positive rate<br />

■ Spam incorrectly passed through<br />

■ Legitimate mail blocked<br />

■ Legitimate subscription mail blocked<br />

www.westcoastlabs.org


EQUIINET NETPILOT PLUS 7<br />

Certification - Checkmark<br />

Upon successful completion of the catch rate testing, participating<br />

solutions will be accredited to Checkmark Certifications for Anti-Spam<br />

subject to achieving the following catch rates:-<br />

Checkmark Anti-Spam Certification<br />

PREMIUM – 97% and over Catch Rate.<br />

www.check-mark.com<br />

Checkmark Anti-Spam Certification<br />

STANDARD – 90% and over Catch Rate.<br />

www.check-mark.com<br />

www.westcoastlabs.org


8 ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

The product<br />

The protection provided by the <strong>NetPilot</strong>’s SmartUTM is the most<br />

comprehensive available and includes anti-spam, anti-virus, anti-spyware,<br />

intruder detection and prevention, advanced Firewall, URL Filtering, email<br />

policy controls and secure VPN support. For just over 1p per day per user<br />

(for the average <strong>NetPilot</strong> configuration) organisations can remove the<br />

nuisance and time wasting of spam.<br />

url : www.<strong>NetPilot</strong>.com<br />

<strong>Equiinet</strong> says…about the <strong>NetPilot</strong> Plus Business Benefits<br />

<strong>NetPilot</strong>'s anti-spam capability now offers Spam Assessment, SpamCop<br />

plus, Bayesian Filtering. When coupled with the <strong>NetPilot</strong>'s Email Policy<br />

controls this adds yet more power and flexibility to defeat spam,<br />

All new <strong>NetPilot</strong> Plus and Enterprise units ship with Anti-Spam<br />

functionality included within the price of the unit.<br />

url :www.netpilot.com<br />

www.westcoastlabs.org


EQUIINET NETPILOT PLUS 9<br />

The product<br />

<strong>Equiinet</strong> says…about the <strong>NetPilot</strong> Plus Technical Benefits<br />

<strong>NetPilot</strong> offers a two layered approach with Anti-Spam controls, with both<br />

having been integrated to provide common controls and reporting. Firstly<br />

the <strong>NetPilot</strong> provides Spam Assessment and Spam Cop together with<br />

Bayesian learning, giving a powerful combination of standard spam<br />

countermeasures. In addition, Email Policy Controls can be applied to the<br />

<strong>NetPilot</strong> and this can additionally provide quarantine, black and white<br />

listing, and much greater flexibility for individual organistions to handle<br />

spam in their specific environment.<br />

url :www.netpilot.com<br />

www.westcoastlabs.org


10 ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

Test report<br />

Introduction<br />

The <strong>NetPilot</strong> Plus device is a compact Unified Threat Management (UTM)<br />

unit with a sealed fascia that is ideal for sitting on a desktop or on a rack<br />

shelf in a server room. Indeed, the only components on the front are power<br />

and disk lights. The rear of the unit contains a PS/2 keyboard connector,<br />

parallel port, serial connection and VGA connection, and a rocker-style<br />

power switch. The collection of two onboard NICs plus a further one on an<br />

expansion card allows for a variety of network set ups to be implemented.<br />

The documentation arrived as three well written and cleanly styled A5<br />

sized Getting Started Guides covering various aspects of the device and<br />

a Resources CD. There were also two large manuals in folders that<br />

provide a training course in administration of the device. During the course<br />

of testing, the <strong>Equiinet</strong> released a new version of the Operating System,<br />

so the device was upgraded from version 3 to version 4.<br />

Thankfully, the interface look and feel has not really changed and the<br />

knock-on effect in terms of the way that Spam is handled is not huge.<br />

There are, however, significant alterations in other parts of the Operating<br />

System, for example the firewall component has now been expanded in<br />

response to user requests and allows a lot more control to be taken than<br />

was previously possible.<br />

www.westcoastlabs.org


EQUIINET NETPILOT PLUS 11<br />

Test report<br />

Installation and Configuration<br />

Initial configuration can be performed either via a PS/2 keyboard and VGA<br />

monitor plugged into the unit itself; alternately a private network range is<br />

already set up on one of the NICs and a client machine may undergo an<br />

IP address alteration if necessary. All interactions are handled via a secure<br />

web interface – the client may use a standard web browser, and the device<br />

itself uses the text browser LYNX.<br />

The opening wizard asks for some basic details to perform the set up.<br />

Version 4 of the system is capable of performing lookups on both the<br />

internal network and an external ADSL line. This means that if DHCP is<br />

enabled the device can be plugged straight in to a network and it can take<br />

a good guess at how it should be set up.<br />

In practice this works fairly well, although if the administrator has specific<br />

IP address set aside for the device, the network settings may need some<br />

alterations after the wizard has run. Thankfully, these changes are simple<br />

to find and quick to perform, although for users familiar with version 3 the<br />

methods of altering the network settings have slightly changed.<br />

www.westcoastlabs.org


12 ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

Test report<br />

The Interface<br />

Following the preliminary configuration of the device, the SSL encrypted<br />

web interface is available to devices on the internal network. This has<br />

retained the clean and attractive look and feel from the previous versions<br />

but has added in extra options where appropriate.<br />

Upon initial login to<br />

version 4, there are<br />

several shortcuts now in<br />

place on the front<br />

screen enabling the<br />

administrator to quickly<br />

jump to various sections<br />

in order to expedite any<br />

configuration. There is a<br />

quick link to directly<br />

alter the network<br />

connections which then<br />

links the user through to<br />

screens where they may alter the behaviour of each interface and it’s trust<br />

group. This is accompanied by a link to the Firewall overview, with options<br />

to proceed further and alter firewall rules if necessary, a link to change the<br />

admin password, and usefully a link to the licensing options screen, which<br />

was previously buried under the menu structure.<br />

www.westcoastlabs.org


EQUIINET NETPILOT PLUS 13<br />

Test report<br />

The Interface (continued)<br />

As the device is multi-purpose there are several sections in the main menu<br />

available that deal with Firewall, Antivirus and VPN functionality. The<br />

Spam functionality that is under review here is easy to find with the more<br />

generic settings being found under the section heading of Email. Policy<br />

actions can be found under the Email Filter Policy section, and there are<br />

options here that allow for the creation or editing of policies in some detail.<br />

Spam functionality is<br />

enabled as part of the<br />

wider UTM functionality<br />

on version 4 or as a<br />

separate component on<br />

version 3 via a license<br />

key system, with keys<br />

obtainable from<br />

<strong>Equiinet</strong> resellers. The<br />

provided keys need to<br />

be entered into the<br />

interface along with the<br />

hardware serial number<br />

(found on the rear of the device) in order to benefit from the maximum<br />

protection that this device can offer. The device then authenticates these<br />

keys online and activates the protection.<br />

www.westcoastlabs.org


14 ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

Test report<br />

The Interface (continued)<br />

The Spam Filter section under the major heading of Email deals with the<br />

more universal settings and as such has a link that allows for the quick<br />

turning on of spam functionality with a single tickbox. There is also a link<br />

here to set the spam thresholds and to decide what the device should do<br />

with suspected spam. The ability to use the SpamCop blacklist can be<br />

turned on or off, and there is the opportunity to reclassify individual mails<br />

using a MID value from a specialist header that the Netpilot Plus adds in<br />

called X-Spam-Reclassify. Finally for this section there is the option to<br />

view some statistics about Spam and genuine mail that has already been<br />

learnt. The interface also notes that the inbuilt Bayesian spam adjustment<br />

starts when 200 of each have been through the system.<br />

The <strong>NetPilot</strong> plus has<br />

several options for<br />

dealing with suspected<br />

Spam – it is possible to<br />

deliver it as normal with<br />

extra headers or to<br />

quarantine it on the<br />

device itself. Alternately<br />

the administrator can<br />

choose to have the<br />

message delivered to<br />

the administrative<br />

mailbox, either as a<br />

copy of the original or as an attachment. Although the device adds in extra<br />

headers to emails, it does not currently allow for the alteration of the<br />

message subject line to reflect the nature of the email. The device leaves<br />

it up to the client email program to interpret these and mark them up as<br />

appropriate, however the manual makes this clear from the outset, and in<br />

normal corporate usage the quarantine would be used so that messages<br />

would be unlikely to be delivered to the end users.<br />

www.westcoastlabs.org


EQUIINET NETPILOT PLUS 15<br />

Test report<br />

The Interface (continued)<br />

The other section for dealing with Spam is under the Email Filter Policy<br />

section – this allows the user to see how the mail policies are built up and<br />

alter individual elements of them. There is also the possibility of looking in<br />

the Quarantine for messages, and most importantly for this section to look<br />

under the Review and Learn banner to reclassify received mails en<br />

masse.<br />

This is achieved via a<br />

series of tickboxes and<br />

a drop down box at the<br />

end of the page. This<br />

process is as simple as<br />

the user choosing mails<br />

that they wish to classify<br />

as Spam or genuine,<br />

unticking all the others<br />

and pressing the submit<br />

button. In practice this is<br />

a quick way of getting a<br />

lot of data into the<br />

learning system of the device and it works well.<br />

www.westcoastlabs.org


16 ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

Test report<br />

The Interface (continued)<br />

Lastly under the Filter Policy menu is a series of Advanced options. These<br />

allow the user a lot more flexibility in building policies, and here the<br />

patterns and actions associated with a policy can be altered. It is also<br />

possible to configure the alerts and to upload a file to test against the<br />

policy that has just been built.<br />

It is worth noting that<br />

dependent on how an<br />

organisation sets up the<br />

<strong>NetPilot</strong> Plus to deal<br />

with mail, the Firewall<br />

options may need<br />

reconfiguring. This has<br />

been made as easy as<br />

possible within the new<br />

interface and is a quick<br />

process.<br />

www.westcoastlabs.org


EQUIINET NETPILOT PLUS 17<br />

Results<br />

Type of Mail Delivered as Genuine (%) Delivered as Spam (%)<br />

GENUINE 100 0<br />

SPAM 9 91<br />

The <strong>NetPilot</strong> Plus performed well, delivering 100% of the genuine mail<br />

correctly and correctly classifying 91% of the spam mail in a straight out of<br />

the box configuration.<br />

It is also worth noting that the <strong>NetPilot</strong> Plus solution delivers a good<br />

proportion of grey and list mail as Spam. This gives an organisation the<br />

flexibility and opportunity to define policies during a training period whilst<br />

not delivering mail that could potentially be offensive or defamatory.<br />

www.westcoastlabs.org


18 ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

<strong>West</strong> <strong>Coast</strong> <strong>Labs</strong> Conclusion<br />

The <strong>NetPilot</strong> Plus offers a good spam engine within an<br />

excellent UTM device. Although it is fairly reliant on training<br />

in order to achieve top levels of protection this is a solution<br />

that can nonetheless be recommended as a remarkable all<br />

in one package.<br />

The <strong>Equiinet</strong> <strong>NetPilot</strong> Plus device performed consistently<br />

well in the tests, and therefore <strong>West</strong> <strong>Coast</strong> <strong>Labs</strong> is pleased<br />

to award the <strong>Equiinet</strong> <strong>NetPilot</strong> Plus the Standard level Anti-Spam<br />

Checkmark.<br />

<strong>West</strong> <strong>Coast</strong> <strong>Labs</strong>, William Knox House, Britannic Way, Llandarcy,<br />

Swansea, SA10 6EL, UK. Tel : +44 1792 324000, Fax : +44 1792 324001.<br />

www.westcoastlabs.org<br />

www.westcoastlabs.org


EQUIINET NETPILOT PLUS 19<br />

Security features buyers guide as stated by <strong>Equiinet</strong><br />

SPAM FEATURES<br />

Does the product block spam out of box or does it require addition or<br />

tuning of rules? YES<br />

Is user feedback required over initial stage of deployment?<br />

Optional but performance does improve with training.<br />

FILTERING<br />

Does the product utilise keyword lists? YES<br />

Does the product utilise Bayesian filtering? YES<br />

Can white-lists/black-lists be set? YES<br />

Does product support RBL? YES<br />

Does the product support the setting of different confidence levels? Can<br />

actions be varied at different confidence levels? YES<br />

Can subject line of messages be altered? YES<br />

Can email headers be set/amended? YES<br />

ADMINISTRATION<br />

Can the product be automatically updated? YES<br />

Can filters be automatically updated? YES<br />

What are the update methods? Proprietary<br />

Can suspected spam be quarantined? YES<br />

If so, what type of quarantine (forward to Q mailbox / saved on device /<br />

etc.)? Saved on Device<br />

www.westcoastlabs.org


20 ANTI-SPAM SOLUTIONS TECHNOLOGY REPORT<br />

Security features buyers guide as stated by <strong>Equiinet</strong><br />

END USER INTERACTION<br />

Can users see reports individual to them? No<br />

Can users process messages themselves? YES<br />

Can users review mail marked as spam? YES<br />

Can users free messages from quarantine? YES<br />

Can users set their own white lists/black lists? YES<br />

ADDITIONAL SECURITY FEATURES<br />

■ Anti-Virus for email<br />

■ Anti-Virus for browsing<br />

■ URL Filtering<br />

■ Regex Filter with allow and block lists<br />

■ Email Policy Controls<br />

■ Advanced Firewall<br />

■ CIPE and IPSec VPNs<br />

■ Intrusion Detection<br />

■ Intrusion Prevention<br />

■ User and Group Access Controls<br />

■ Time of Day Controls<br />

url : http://<br />

www.equiinet.com/netpilot/unifiedthreatmanagement/default.asp<br />

www.westcoastlabs.org

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