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the<br />

president’s<br />

view<br />

Photo by Mike Dembeck<br />

The A2J Imperative<br />

Everybody is talking about access to justice these days.<br />

What does it mean to you? I would venture to guess there<br />

are very different answers to that question, depending on<br />

whether you are a lawyer, a judge or a member of the public. For<br />

me, access to justice is about Nova Scotians being able to get<br />

the information, advice and guidance they need to be able to<br />

make the best informed decisions they can to resolve their legal<br />

problems.<br />

That does not necessarily mean the court system. That does<br />

not necessarily mean lawyers. In fact, research teaches us that<br />

the majority of citizens do not go to lawyers to get legal advice,<br />

but look elsewhere. Indeed, many use the services of the “first<br />

responders” – community organizations. Nova Scotians consult<br />

social workers, immigrant advisers, shelter personnel and others<br />

for legal information and advice, for direction as to how to<br />

navigate the legal system. This is because most of them simply<br />

cannot afford the cost of legal services provided by lawyers.<br />

Why should the regulator be so concerned about access to<br />

justice? Because all law societies in Canada regulate the practice<br />

of law in the public interest. It is in the public interest to have<br />

legal services accessible to as many Nova Scotians as possible<br />

who need them. The Society has identified access to legal<br />

services as one of its key strategic directions over the next couple<br />

of years, with a key focus on equity-seeking and economically<br />

disadvantaged groups.<br />

We are collaborating with community organizations and other<br />

partners in the justice system (the courts, the Department of<br />

Justice, CBA-NS) to advocate for enhanced legal services. We feel<br />

we have an obligation to lead the charge (where appropriate),<br />

facilitate conversations amongst the various stakeholders, share<br />

information and keep the spotlight on the need for this issue to<br />

be addressed.<br />

We are not alone in this endeavour. We partner with other law<br />

societies and other organizations to make our impact greater. We<br />

provide information and hold workshops to help the profession<br />

understand what type of service is needed and by whom, and to<br />

promote creativity and innovation in the practice of law. These<br />

are just a few questions we ask ourselves:<br />

• Do we need more pro bono clinics that offer summary<br />

legal advice or do we need to develop a model that<br />

provides for ongoing coaching of self-represented<br />

litigants, so they can make informed decisions as to<br />

how to move forward with their legal matters?<br />

• Do we need to modify our practices and our fees<br />

in order to capture more of that untapped market of<br />

potential clients out there?<br />

• How do we get information and advice to people<br />

in a timely way so they can resolve their legal issues<br />

themselves, without recourse to the courts?<br />

As the regulator, we feel we have an obligation to change our<br />

regulatory model so that you, the legal practitioner, can rethink<br />

how you deliver legal services in the future. We have already<br />

started down this path. We very much look forward to engaging<br />

you in discussions as to what regulatory model you think would<br />

best enable us to deliver legal services to a greater number of<br />

Nova Scotians, both now and well into the future.<br />

Tilly Pillay QC<br />

President<br />

Fall 2014 5

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