26th EGOS Colloquium

SUB-THEME 03
57
Stephanos Avakian
EXAMINING ASPECTS OF LEGITIMATION IN
THE CLIENT-CONSULTANT RELATIONSHIP
Location: Palacete, Ground Floor Room
PARALLEL STREAM B:
DEFINITION AND
MANAGEMENT
OF KNOWLEDGE WORKERS
CHAIR: CELESTE P.M. WILDEROM
Andrew Sturdy, Nick Wylie and
Christopher Wright
MANAGEMENT CONSULTANCY WITHOUT
CONSULTING FIRMS OR ‘CONSULTANTS’
Maijastiina Rouhiainen-Neunhäuserer
MANAGERIAL CHALLENGES IN A
KNOWLEDGE-INTENSIVE ORGANIZATION –
INVESTIGATING LEADERSHIP COMMUNICA-
TION COMPETENCE IN A PROFESSIONAL
SERVICE ORGANIZATION
Tatiana E. Andreeva
WHO ARE “KNOWLEDGE WORKERS”?
A CRITICAL LITERATURE REVIEW AND SOME
IDEAS FOR CLARIFICATION OF THE CONCEPT
SESSION VII:
SATURDAY, JULY 3, 11:00–12:30
PARALLEL STREAM: MACRO AND
MICRO ASPECTS OF PROFESSION-
AL SERVICE ORGANIZATIONS II
Martina Gianecchini and Paolo Gubitta
THE ROLE OF ENTREPRENEUR’S HUMAN AND
RELATIONAL CAPITAL IN NEWLY FOUNDED
KNOWLEDGE INTENSIVE BUSINESS SERVICES
Frida Pemer
TURNING INTANGIBLES INTO TANGIBLES –
THE CONSTRUCTION OF QUALITY IN PUBLIC
PROCUREMENT OF MANAGEMENT CONSULT-
ING SERVICES
Location: Palacete, Ground Floor Room
PARALLEL STREAM B:
PROFESSIONAL IDENTITIES
AND MOTIVATION IN PSFS
CHAIR: HUSEYIN LEBLEBICI
Michael Mohe, Stephanie Birkner
and Jost Sieweke
AMBIGUITY TOLERANCE SCALE OF SERVICE
WORKERS: AFFECTED BY WORKING
EXPERIENCE?
Ellen Meissner
PROFESSIONAL IDENTITY IN TIMES OF
CHANGE – AN AUSTRALIAN STUDY ON
MIDDLE MANAGERS’ CHALLENGES WITHIN
A CHANGING AGED CARE INDUSTRY
Jordi Trullén
THE ROLES OF IDENTIFICATION, LEGITI-
MACY AND PERCEIVED IMPACT IN SHAPING
RESPONSES TO QUALITY EVALUATIONS IN
UNIVERSITIES
Location: Palacete, Library 1
PARALLEL STREAM A: MANAGE-
MENT, CONTROL AND PERFOR-
MANCE ASPECTS OF PSFS
CHAIR: CELESTE P.M. WILDEROM
Kuok Kei Law and Andrew Chan
MANAGING PROFESSIONAL WORKERS –
BALANCING MOTIVATIONAL AND CONTROL
MEASURES FOR ENHANCING KNOWLEDGE
SHARING