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Research Compliance Risk Assessments - Huron Consulting Group

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<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong>-<br />

Using the <strong>Risk</strong> Assessment to Build a Workplan<br />

July 18, 2012<br />

<strong>Huron</strong> Life Sciences Summer Webinar<br />

Series


About Our Speakers<br />

Leah Guidry<br />

Managing Director<br />

<strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong><br />

202-585-6845<br />

lguidry@huronconsultinggroup.com<br />

Leah has over 20 years of experience working with healthcare systems, hospitals, academic medical centers, and<br />

physician groups. She advises clients on the development and enhancement of corporate compliance programs,<br />

resolving complex compliance issues, assisting with government disclosure determinations and investigations.<br />

Kris West<br />

Associate Vice President and Director<br />

Office of <strong>Research</strong> <strong>Compliance</strong><br />

Senior Associate General Counsel, Office of General Counsel<br />

Emory University<br />

404-727-2398<br />

kwest02@emory.edu<br />

Kris provides guidance on regulatory requirements for research involving human and animal subjects, as well as basic<br />

research. She works closely with committees that provide regulatory oversight, including the Institutional Review Board,<br />

Institutional Animal Care and Use Committee and Institutional Biosafety Committee. She serves as Emory’s <strong>Research</strong><br />

Integrity Officer and Privacy Officer for matters concerning clinical research. Ms. West has a J.D. degree from Mercer<br />

University and a M.S. in drug regulatory affairs from the University of Florida. Ms. West is a frequent speaker for the Health<br />

Care <strong>Compliance</strong> Association (HCCA), and regularly participates as an instructor for HCCA’s <strong>Research</strong> <strong>Compliance</strong><br />

Academies.<br />

2


Polling Question #1: Does your institution have<br />

a separate research compliance department?<br />

• 99 responses<br />

• Yes – 57%<br />

• No, and research compliance is part of the healthcare compliance<br />

department – 26%<br />

• No, and research compliance is not part of the healthcare<br />

compliance department – 13%<br />

• Don’t know – 4%<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

3


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

AGENDA<br />

• Overview of risk assessments as a precursor to the<br />

compliance workplan<br />

• Similarities and differences between research risk<br />

assessments (and research compliance programs) and<br />

general healthcare risk assessments (and general<br />

healthcare compliance programs)<br />

• Internal and external data points<br />

• Determining priorities<br />

• Options for conducting risk assessments<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

4


Overview


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

OVERVIEW<br />

• <strong>Risk</strong> Assessment – what is it?<br />

• <strong>Risk</strong> assessment is the determination of quantitative or qualitative<br />

value of risk related to a concrete situation and a recognized threat<br />

(also called hazard). Quantitative risk assessment requires<br />

calculations of two components of risk: the magnitude of the<br />

potential loss, and the probability that the loss will occur.*<br />

• Qualitative aspects of the risk assessment are defined by the<br />

institution based on its needs, areas of focus, tolerance for risk, etc.<br />

* Wikipedia<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

6


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

OVERVIEW<br />

• <strong>Risk</strong> Assessment – why do it?<br />

• Thoughtful, methodical approach to resource management<br />

• Enables wise and defensible approach to resource planning<br />

• Expected of OIG and US Sentencing Commission<br />

• Organizes and prioritizes the work flow<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

7


Polling Question #2: Does your institution<br />

conduct an annual risk assessment?<br />

• 91 responses<br />

• Yes – 58%<br />

• No – 42%<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

8


Similarities and Differences


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

SIMILARITIES AND DIFFERENCES<br />

• Program Similarities<br />

• 7 elements<br />

• <strong>Risk</strong> Assessment Similarities<br />

• Same or similar processes used for healthcare compliance risk<br />

assessments can be used for research risk assessments<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

10


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

SIMILARITIES AND DIFFERENCES<br />

• Program Differences<br />

• Regulatory structure is greater and requires more knowledge and<br />

varied knowledge<br />

• Potential for greater specialization (IRB, IACUC, CRB, etc.)<br />

• <strong>Risk</strong> Assessment Differences<br />

• Some area of <strong>Research</strong> carry significantly more risk than general<br />

healthcare<br />

– Bio-medical research using unapproved drugs/devices is inherently risky in<br />

that care delivered to human subjects has not been proven safe and effective<br />

– Need to provide enhanced protections as a result<br />

• Informed consent<br />

• Institutional Review Boards<br />

• <strong>Research</strong> Protection Programs (AAHRPP accreditation = gold star)<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

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<strong>Research</strong>: What are the <strong>Risk</strong>s?<br />

HIGHLY REGULATED ENVIRONMENT<br />

For most research, there are multiple HHS agencies/offices that may have separate regulatory<br />

and policy requirements related to conducting clinical research. <strong>Compliance</strong> with all of these<br />

different requirements requires a strong research support infrastructure and educated research<br />

community.<br />

Department of Health and<br />

Human Services (DHHS)<br />

Office for Human<br />

<strong>Research</strong><br />

Protections<br />

(OHRP)<br />

Office of the<br />

Inspector<br />

General (OIG)<br />

The Centers for<br />

Medicare and<br />

Medicaid<br />

Services (CMS)<br />

National<br />

Institutes of<br />

Health (NIH)<br />

The Food and<br />

Drug<br />

Administration<br />

(FDA)<br />

Office of<br />

<strong>Research</strong><br />

Integrity<br />

(ORI)<br />

Office for<br />

Civil Rights<br />

(OCR)<br />

Agencies that oversee research*<br />

*In addition, non-HHS research sponsors may<br />

impose requirement, eg. VA, DOD, EPA.<br />

Agencies that oversee healthcare and research<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All Rights Reserved. Proprietary & Confidential.<br />

12


Internal and External Data Points


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

INTERNAL AND EXTERNAL DATA POINTS<br />

• External<br />

• OIG Work Plan<br />

• Enforcement History<br />

• Internal<br />

• Previous experience with external drivers<br />

• Previous experience with internal issues not identified in the<br />

external drivers<br />

• Issues remaining from prior work plans<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

14


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

HOW TO USE THE WORK PLAN IN COMPLIANCE AND INTERNAL AUDIT PROGRAMS<br />

• OIG Work Plan<br />

– Assess the Work Plan through institutional lens<br />

• Identify all areas in the OIG Work Plan that the institution is involved in<br />

• What is the awareness in the institution of the compliance and internal<br />

controls in these area?<br />

• Determine the level of risk for that area in the institution<br />

• Prioritize the area to determine if it needs to be on the institution’s work<br />

plan<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential. 15


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

HOW TO USE THE WORK PLAN IN COMPLIANCE AND INTERNAL AUDIT PROGRAMS<br />

• Government Enforcement history and trending<br />

– Review the trends of government enforcement<br />

• First, monitor the government’s enforcement trends<br />

• Assess those trends for applicability to your services<br />

– Identify areas that apply to the institution and assess their relevance<br />

• Similar to the OIG Work Plan slide, assess the awareness in the<br />

institution of the compliance and internal controls in these areas<br />

• Determine the level of risk for that area in the institution<br />

• Prioritize the area to determine if it needs to be on the institution’s work<br />

plan<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential. 16


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

HOW TO USE THE WORK PLAN IN COMPLIANCE AND INTERNAL AUDIT PROGRAMS<br />

• Previous institutional experience<br />

– Review of previous year’s external inspections/reviews<br />

– Review of previous year’s compliance and internal audit work plans<br />

• Are there areas that were not addressed?<br />

• Are there areas that were not addressed adequately?<br />

• Are there areas that remain unresolved?<br />

– Assessment of Current State<br />

• What issues have arisen that were not on the work plan?<br />

» Have these issues been adequately addressed?<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential. 17


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

HOW TO USE THE WORK PLAN IN COMPLIANCE AND INTERNAL AUDIT PROGRAMS<br />

Emory Approach to <strong>Research</strong> <strong>Risk</strong> <strong>Assessments</strong>: Setting up<br />

the Governance<br />

• Impetus for a New Approach – Merging of the healthcare<br />

and university audit and compliance committees<br />

• Revise charters to encompass new roles/responsibilities<br />

• Division of the “compliance universe” into 3 broad<br />

domains: Healthcare, <strong>Research</strong>, Other<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential. 18


Pre-<strong>Risk</strong> Assessment: Who’s doing what?<br />

• So many laws, so many units – determining who has<br />

responsibility for compliance with major regulatory<br />

requirements<br />

• Develop a grid listing major regulatory requirements<br />

• Add units that currently have compliance responsibilities<br />

• Helps in gap-spotting<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

19


Who’s in the <strong>Compliance</strong> Universe?<br />

• Formation of comprehensive compliance coordinating<br />

committee with point person for each domain: Healthcare,<br />

<strong>Research</strong>, Other<br />

• Point person is responsible for organizing units within<br />

each domain and engaging them in risk assessment<br />

process<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

20


Drilling Down<br />

SELECTING A RISK ASSESSMENT TOOL AND APPLYING IT<br />

• <strong>Research</strong> covers a big waterfront<br />

• Need to coordinate players within all research compliance units –<br />

IRB, IACUC, OSP, IHBC, COI<br />

• Development of research compliance liaison committee<br />

• Getting buy-in on selection of tool<br />

• Lots of products out there<br />

• Everyone wants their own tool<br />

• Training on use of tool<br />

• Reviewing the results and coming up with the compliance<br />

plan<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential. 21


Developing a Plan and<br />

Determining Priorities


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

DEVELOPING A PLAN AND DETERMINING PRIORITIES<br />

• Developing a Plan:<br />

• Define the scope of the risk assessment<br />

– Based on departmental jurisdiction<br />

– Based on areas of institutional research<br />

– Limited to regulatory areas (ex., OHRP, ORI, OIG, etc.)<br />

• Determine the approach for assessing risk<br />

– Data Analysis<br />

– Review of Prior Work Plans and Current State<br />

– Interviews (Individual or <strong>Group</strong>)<br />

– All of the above<br />

• Determine the methodology<br />

– Determine whether to conduct the assessment internally, outsource or<br />

some hybrid<br />

• Resource – internal, external, hybrid<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential. 23


Polling Question #3: What resources are used<br />

for risk assessments?<br />

?<br />

• 100 responses<br />

• Solely internal – 23%<br />

• Solely external – 2%<br />

• Combination of both – 47%<br />

• Don’t know – 28%<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

24


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

DEVELOPING A PLAN AND DETERMINING PRIORITIES<br />

• Determining Priorities<br />

• Use a methodology that assesses the quantitative risk of each<br />

identified risk area<br />

• Sample methodology used by <strong>Huron</strong><br />

– Impact<br />

• Reputation<br />

• Financial<br />

• Legal<br />

– Vulnerability<br />

• Probability<br />

• Detectability<br />

– Internal Controls<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential. 25


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

DEVELOPING A PLAN AND DETERMINING PRIORITIES<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

26


<strong>Research</strong> <strong>Compliance</strong> <strong>Risk</strong> <strong>Assessments</strong><br />

DEVELOPING A PLAN AND DETERMINING PRIORITIES<br />

• Work Plan Development<br />

• Outline all of the risk areas<br />

• Honestly assess the bandwidth and expertise of the department to<br />

handle the risk areas identified<br />

• Always leave room for unanticipated issues<br />

• Hire what you don’t have in-house<br />

• Determine what the work plan tasks need to be<br />

– Audit, process analysis, policy and procedure review<br />

• Assign timeframes and staff to assess<br />

• Make assignments<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential. 27


Questions?<br />

Kris West<br />

AVP & Director Office of <strong>Research</strong><br />

<strong>Compliance</strong>, Emory University<br />

kwest02@emory.edu<br />

404.727.2398<br />

Leah Guidry<br />

Managing Director<br />

<strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong><br />

lguidry@huronconsultinggroup.com<br />

202.250.4679<br />

© 2012 <strong>Huron</strong> <strong>Consulting</strong> <strong>Group</strong>. All rights reserved. Proprietary & Confidential.<br />

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