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Presentation slides - LbD Conference

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Organizing for<br />

Collaborative Innovation<br />

Learning by Developing <strong>Conference</strong><br />

May 10, 2012<br />

Helsinki, Finland


My Current Activities<br />

Fulbright-Hall Chair in Entrepreneurship, Vienna University<br />

of Economics and Business<br />

Founding Member, Organizational Design Community<br />

(www.orgdesigncomm.com)<br />

Co-Editor, Journal of Organization Design<br />

(www.jorgdesign.net)


When The Innovation Process<br />

Is “Closed”<br />

Hold Creativity/Innovation Workshops<br />

Organize Innovation Tournaments<br />

Expand and/or Focus R&D<br />

Create Internal Venture Capital Committees<br />

Appoint and Empower Business Development<br />

Teams<br />

Acquire Other Firms


Individual Innovators: Nature<br />

or Nurture?<br />

According to J. Dyer, H. Gregersen, & C.M. Christensen, The<br />

Innovator’s DNA: Mastering the Five Skills of Disruptive<br />

Innovators:<br />

Associating – making connections across seemingly unrelated<br />

questions, problems, or ideas<br />

Questioning – a passion for inquiry<br />

Observing – carefully watch customers, technologies, firms, etc.<br />

Networking – find and test ideas through a diverse network of<br />

individuals<br />

Experimenting – try out new experiences and ideas


If You Have a Problem, Ask Everyone!<br />

-- Title of a New York Times article (Dean, 2008)


InnoCentive<br />

• Spun out of Eli Lilly in 2001<br />

• First online marketplace for corporate R&D<br />

• Seekers, Challenges, and Solvers<br />

• Process: Seekers formulate and post challenges. Registered<br />

solvers work on the challenges. Winning solvers get<br />

predetermined financial awards ($5,000 to $1 mil.)<br />

• InnoCentive has various programs that can be used for<br />

innovation, and it has mechanisms for protecting intellectual<br />

property rights.


P&G’s Connect and Develop<br />

Program<br />

• From R&D to C&D (from closed to open)<br />

• 7,500 internal R&D staff could be “connected” with 1.5 million<br />

people of similar or greater talent<br />

• Goal of 50% of innovations coming from outside the company<br />

• Technology briefs are provided to networks of: government and<br />

private labs, academic and other research institutions, suppliers,<br />

retailers, competitors, development and trade partners, VC firms,<br />

and individual entrepreneurs<br />

• 70 P&G “technology entrepreneurs” who work out of six C&D hubs<br />

in China, India, Japan, Western Europe, Latin America, and the U.S.


User-Driven Innovation<br />

• Identify “lead users” (customers who are at the front of<br />

market trends and who expect benefits from new<br />

products)<br />

• Use lead users to help develop new products and as<br />

beta sites<br />

• Establish programs that enable lead users to become<br />

entrepreneurs (e.g., LEGO‟s Ambassador Program,<br />

LEGO Architecture, LEGO Factory)


Knowledge-Intensive Sectors<br />

In industries in which knowledge is complex and widely<br />

distributed, the locus of innovation is beyond the firm.<br />

(Powell et al., 1996)<br />

Biotechnology<br />

Computers<br />

Micro-Electronics<br />

Professional Services


OpWin Global Network: Organized for<br />

Continuous Innovation<br />

• Three founding firms<br />

• Principal Office<br />

• Innovation Catalogue (Idea Bank)<br />

• 60 member firms collaborate with whomever<br />

they want


Blade.org: A Collaborative<br />

Community of Firms<br />

• Launched by IBM and seven other Founding Firms in<br />

2006<br />

• Capitalized on IBM‟s reputation forged in the open<br />

source software „movement‟<br />

• Grew to more than 200 member firms (mostly U.S. firms<br />

but some international)<br />

• Blade.org has a significant share of the blade-based<br />

computer server market<br />

• Blade.org ceased operations in June 2011


Blade.org: Strategy and<br />

Organization<br />

• Purpose is to find applications for IBM‟s bladecenter<br />

technology (a computer server technology)<br />

• Strategy is to invent new solutions via collaborative<br />

innovation projects and networks<br />

• Member firms are free to self-organize<br />

• Website, IdeaBank, and nine technical committees<br />

constitute the “commons”<br />

• Principal Office serves as the Shared Services Provider


Collaborative Processes at<br />

Blade.org<br />

Within 18 months, Blade.org firms developed more than<br />

60 solutions through:<br />

• Bilateral Collaboration (with customers)<br />

• Direct Collaboration (among two or more Blade.org<br />

member firms)<br />

• Pooled Collaboration (IdeaBank)<br />

• External Collaboration (with outside firms)


Actor-Oriented Architectural<br />

Scheme<br />

Actors who have the values and capabilities to<br />

self-organize<br />

Commons where resources are accumulated<br />

and shared<br />

Protocols, Processes, and Infrastructures that<br />

enable the actors to connect and collaborate


Conclusion<br />

Making a rich set of resources available to a<br />

large set of actors on an unlimited set of<br />

projects<br />

Yochai Benkler (2002)

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