D<strong>on</strong>ors also supported health reform efforts <strong>in</strong> Kyrgyzstan. USAID and the British Organizati<strong>on</strong> for Development Assistance (ODA) helped design the pilot <strong>in</strong> Issyk-Kul. Dur<strong>in</strong>g a three-week design trip <strong>in</strong> June 1994, USAID and ODA worked with the MOH and Issyk-Kul oblast health leadership and local technical counterparts and <strong>in</strong>tensively discussed and debated opti<strong>on</strong>s and recommendati<strong>on</strong>s for a health f<strong>in</strong>anc<strong>in</strong>g reform pilot. These discussi<strong>on</strong>s resulted <strong>in</strong> an <strong>in</strong>-depth analysis of the current situati<strong>on</strong> and needs, a debate of <strong>in</strong>terventi<strong>on</strong> alternatives, and <strong>in</strong>itial tra<strong>in</strong><strong>in</strong>g <strong>in</strong> cost account<strong>in</strong>g and medical <strong>in</strong>formati<strong>on</strong> systems to prepare counterparts for various aspects of pilot implementati<strong>on</strong>. Dur<strong>in</strong>g pilot implementati<strong>on</strong> phases, USAID – through the HFS, ZdravReform, and ZdravPlus Projects (all implemented by Abt Associates) – provided the most significant support to the Issyk- Kul oblast pilot (see sidebar). In early 1995, ZdravReform established an office <strong>in</strong> the city of Karakol, staffed by Kyrgyz technical and adm<strong>in</strong>istrative staff and an expatriate site advisor. Technical assistance was provided largely by Abt staff and <strong>in</strong>ternati<strong>on</strong>al c<strong>on</strong>sultants based <strong>in</strong> the United States and ZdravReform’s regi<strong>on</strong>al office <strong>in</strong> Almaty, Kazakhstan. As reforms were <strong>in</strong>stituti<strong>on</strong>alized, l<strong>on</strong>gterm <strong>on</strong>-site expatriate assistance was no l<strong>on</strong>ger required; ZdravReform and ZdravPlus gradually were able to reduce their support to the Issyk-Kul oblast pilot. WHO and the World Bank hoped to support evaluati<strong>on</strong> of the pilot to <strong>in</strong>form their work at the nati<strong>on</strong>al level; however, a formal evaluati<strong>on</strong> never took place. Bey<strong>on</strong>d the Issyk-Kul pilot, WHO provided assistance to the M<strong>in</strong>istry of <strong>Health</strong> to develop a nati<strong>on</strong>al health reform strategy and to build counterpart capacity <strong>on</strong> technical issues, program management, and computer literacy. The World Bank provided the Kyrgyz government with loans for two c<strong>on</strong>secutive health sector reform projects that expanded the Issyk-Kul pilot <strong>in</strong>to additi<strong>on</strong>al oblasts and <strong>in</strong>stituti<strong>on</strong>alized many of the reforms at the nati<strong>on</strong>al level. USAID worked closely with the World Bank to ensure that their technical assistance USAID <strong>Health</strong> Reform Assistance <strong>in</strong> Central Asia <strong>Health</strong>, F<strong>in</strong>anc<strong>in</strong>g, and Susta<strong>in</strong>ability (HFS) Project (1990-95) – A globally funded USAID project to improve f<strong>in</strong>anc<strong>in</strong>g and efficiency of health sectors <strong>in</strong> develop<strong>in</strong>g and transiti<strong>on</strong>al countries and address key policy and organizati<strong>on</strong>al c<strong>on</strong>stra<strong>in</strong>ts h<strong>in</strong>der<strong>in</strong>g access to health services of acceptable quality for all citizens. Abt Associates implemented USAID’s HFS Project. USAID/Almaty provided field support funds to the HFS Project for <strong>in</strong>itial assistance <strong>in</strong> Kyrgyzstan. ZdravReform Project (1994-2000) – A threeyear globally funded USAID project work<strong>in</strong>g <strong>in</strong> Russia, Ukra<strong>in</strong>e, and Central Asia to improve the efficiency, accessibility, and susta<strong>in</strong>ability of health services delivery. Abt Associates implemented the <strong>in</strong>itial ZdravReform Project. USAID/Almaty provided missi<strong>on</strong> fund<strong>in</strong>g to award a two-year c<strong>on</strong>tract opti<strong>on</strong> period for Central Asia to Abt Associates <strong>in</strong> June 1998. ZdravPlus Project (2000-05) – A five-year regi<strong>on</strong>ally funded USAID project build<strong>in</strong>g <strong>on</strong> the successes of the ZdravReform Project by c<strong>on</strong>t<strong>in</strong>u<strong>in</strong>g to provide technical assistance and tra<strong>in</strong><strong>in</strong>g to improve the quality and efficiency of health care services <strong>in</strong> Central Asia. Abt Associates is implement<strong>in</strong>g the ZdravPlus project. complemented the material assistance provided by the World Bank project <strong>in</strong> Bishkek and Chui oblast and at the nati<strong>on</strong>al level. In South Kyrgyzstan, the Asian Development Bank provided a loan to improve <strong>in</strong>frastructure and services for health and educati<strong>on</strong>. The Swiss Red Cross provided technical assistance to evaluate the effect of nati<strong>on</strong>al-level health f<strong>in</strong>anc<strong>in</strong>g reforms <strong>on</strong> the populati<strong>on</strong>. Involvement of a number of d<strong>on</strong>ors <strong>in</strong> the design of the Issyk-Kul pilot, al<strong>on</strong>g with an active m<strong>in</strong>istry-led d<strong>on</strong>or coord<strong>in</strong>ati<strong>on</strong> comp<strong>on</strong>ent of the MANAS Program plann<strong>in</strong>g process, led to <strong>on</strong>go<strong>in</strong>g <strong>in</strong>teracti<strong>on</strong> am<strong>on</strong>g pilot site implementers, d<strong>on</strong>ors, and nati<strong>on</strong>al-level stakeholders. Early d<strong>on</strong>or coord<strong>in</strong>ati<strong>on</strong> and capacity build<strong>in</strong>g am<strong>on</strong>g reform stakeholders at pilot and nati<strong>on</strong>al levels led to recogniti<strong>on</strong> by the MOH, and specifically its Policy, Plann<strong>in</strong>g and Coord<strong>in</strong>ati<strong>on</strong> Department, that d<strong>on</strong>or coord<strong>in</strong>ati<strong>on</strong>, led by nati<strong>on</strong>als, was <strong>in</strong>dispensable <strong>in</strong> achiev<strong>in</strong>g results <strong>in</strong> Kyrgyzstan – “The MANAS Program showed the importance of plac<strong>in</strong>g the coord<strong>in</strong>ati<strong>on</strong> role <strong>in</strong> the hands of nati<strong>on</strong>al 6 The Pilot Process: <str<strong>on</strong>g>Case</str<strong>on</strong>g> <str<strong>on</strong>g>Study</str<strong>on</strong>g> <strong>on</strong> <strong>Pilot<strong>in</strong>g</strong> <strong>Complex</strong> <strong>Health</strong> <strong>Reforms</strong> <strong>in</strong> Kyrgyzstan
officials and the need for <strong>in</strong>ternati<strong>on</strong>al and bilateral d<strong>on</strong>or agencies to respect this” (WHO/EURO, 1997). The eventual roll-out of the Issyk-Kul health reform model was facilitated by d<strong>on</strong>or collaborati<strong>on</strong> mechanisms established to design the pilot <strong>in</strong>terventi<strong>on</strong> and the nati<strong>on</strong>al reform plan, as well as active and c<strong>on</strong>t<strong>in</strong>uous <strong>in</strong>teracti<strong>on</strong> between oblast and nati<strong>on</strong>al-level stakeholders. 2. Pilot C<strong>on</strong>text 7