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Oxford Denial Codes and their descriptions - Oxford Health Plans

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<strong>Oxford</strong> <strong>Denial</strong> <strong>and</strong> Adjustment <strong>Codes</strong> — <strong>and</strong> Their Descriptions<br />

Please remember to save the last page of your remittance advice, as that page contains the<br />

explanation of any denial or adjustment codes that apply to the claims listed on the<br />

remittance advice.<br />

If you do not have the last page of a remittance advice, we have listed some of our<br />

adjustment <strong>and</strong> denial codes – with <strong>descriptions</strong> – below.<br />

If you need a description of a code not listed here, you can get this information on<br />

our Web site by checking the status of a claim, <strong>and</strong> then clicking on the denial or<br />

adjustment code.<br />

<strong>Denial</strong> <strong>Codes</strong><br />

D1<br />

D2<br />

D3<br />

D3A<br />

D3B<br />

D4<br />

D7<br />

D8<br />

D9<br />

D11<br />

D13<br />

D14<br />

D16B<br />

D18<br />

D19<br />

D20<br />

Not a covered benefit<br />

Not authorized by <strong>Oxford</strong><br />

Review member information<br />

Services Prior to Effective Date<br />

Services after Termination Date<br />

Duplicate of Claim Already Processed<br />

Maximum Covered Benefits Exceeded<br />

Maternity Benefits Paid at Delivery<br />

Need EOB From Primary Carrier<br />

Included in Primary Procedure Fee<br />

Insufficient Info to Process Item<br />

Part of Global Payment to Hospital<br />

Diagnosis Inconsistent with services<br />

Not a Covered Dependent<br />

Ineligible Provider<br />

Additional Info Requested/Not Received


D22<br />

D25<br />

D26<br />

D27<br />

D29<br />

D35E<br />

D38<br />

D41<br />

D42<br />

D46<br />

D91<br />

D94<br />

D99<br />

D107<br />

TBIL<br />

TCOD<br />

TCPS<br />

TECC<br />

TFD1<br />

TIDX<br />

Services not Authorized by PCP<br />

COB Workers Comp Liable<br />

Auto Insurance Liable<br />

No Payment for In-Office Lab Tests<br />

An Itemized Bill is Required<br />

Notes Needed for OrthoNet Review<br />

Medical Necessity not Demonstrated<br />

No authorization- Medicare LOB<br />

COB Questionnaire Required<br />

Not Covered by Original Medicare<br />

Not payable when billed alone<br />

Max Number of Services Exceeded<br />

Filing Deadline Has Passed<br />

Requested Info Not Received<br />

Resubmit with Correct Quantity <strong>and</strong>/or Modifier<br />

Included in Primary Procedure Fee<br />

Included in Primary Procedure Fee<br />

Diagnosis Inconsistent with Services<br />

Filing Deadline has passed<br />

Billed Invalid DX/CPT/Modifier/Place<br />

TMAT Maternity Benefits Paid at Delivery<br />

TMAX Maximum Number of Services Exceeded<br />

TMF1<br />

Maximum Number of Services Exceeded


TMF3<br />

TUNL<br />

T100<br />

T120<br />

T939<br />

Need Medical Documentation<br />

Need Medical Documentation<br />

Duplicate of Claim Already Processed<br />

Duplicate of Claim Already Processed<br />

Invalid DX for Service<br />

Adjustment <strong>Codes</strong><br />

A5<br />

A37<br />

A45D<br />

A46<br />

A64<br />

A90<br />

Correcting Maximum amount eligible<br />

Paid at Agreed or contracted rate<br />

Non-par Covering Doctor Paid In-Plan<br />

Reimbursement as Medicare Part B<br />

MultiPlan Provider Network Rate<br />

United Contracted Rate Applied

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