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<strong>Business</strong><br />
<strong>Plan</strong><br />
2014 - 2019<br />
<strong>Sunderland</strong> City Centre<br />
<strong>Business</strong> Improvement District (<strong>BID</strong>)
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
Contents<br />
04<br />
Introducing the <strong>Sunderland</strong> <strong>BID</strong><br />
06<br />
A city with great potential<br />
08<br />
The <strong>BID</strong> area<br />
10<br />
A profile on <strong>BID</strong>s<br />
12<br />
Real money for real change<br />
14<br />
Your views, your priorities<br />
17<br />
Putting <strong>Sunderland</strong> on the map<br />
18<br />
A safer city centre<br />
21<br />
A city to be proud of<br />
22<br />
Invigorating the evening economy<br />
25<br />
Access all areas<br />
26<br />
A strong business voice<br />
28<br />
<strong>BID</strong> rules<br />
32<br />
<strong>BID</strong> budget<br />
33<br />
5 reasons to back 5 years of investment<br />
34<br />
What happens next<br />
03<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
Introducing<br />
the <strong>Sunderland</strong><br />
<strong>BID</strong><br />
If <strong>Sunderland</strong> city centre is to become the vibrant<br />
place we want it to be, much needs to improve<br />
Our city has a proud history and huge untapped potential.<br />
To realise this potential, though, we face many challenges.<br />
We believe the <strong>BID</strong> will not only address these challenges, but also create new future opportunities that will greatly<br />
benefit city centre businesses.<br />
Competition from Newcastle, Durham, the Metrocentre, retail parks and online retailers will continue to increase in<br />
the coming years. Action is needed now to make sure <strong>Sunderland</strong> is not left behind and to help the city hold its own<br />
as a vibrant, appealing place to visit.<br />
04<br />
Hundreds of business people have taken part in a series of presentations, workshops and meetings over the last<br />
few months. Your views have firmly shaped the <strong>BID</strong> priorities set out in pages 16-27 of this <strong>Business</strong> <strong>Plan</strong>.<br />
The <strong>BID</strong> will be a business-led, independent not-for-profit company run for the benefit of <strong>Sunderland</strong> city centre.<br />
More renewal and revitalisation is needed to help fill existing shops and buildings, improve the prosperity of local<br />
businesses, leisure and service providers and encourage new investment.<br />
A <strong>BID</strong> for <strong>Sunderland</strong> would send a strong message to investors and visitors that we are serious about making<br />
positive changes to our city centre, as well as attracting more visitors into the city centre and getting them to stay<br />
longer and spend more.<br />
It will enable us to put actions in place that will improve the visitor experience, better promote the city centre and<br />
ensure everyone feels safe while enjoying evenings out.<br />
Andy Bradley<br />
Chair of the <strong>BID</strong><br />
Steering Board and<br />
Centre Director of the<br />
Bridges, <strong>Sunderland</strong><br />
“The <strong>BID</strong><br />
is about<br />
working<br />
together to<br />
achieve<br />
something<br />
really special”<br />
In <strong>Sunderland</strong>’s 21st year as a city, a ‘yes’ vote would mark our coming of age and a huge step towards maximising<br />
our potential.<br />
The <strong>BID</strong> is about working together to achieve something really special and we very much hope you vote ‘yes’.<br />
Regards,<br />
Andy Bradley<br />
Chair of the <strong>BID</strong> Steering Board and Centre Director of the Bridges, <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
A city<br />
with great<br />
potential<br />
Twenty one years after becoming a city, <strong>Sunderland</strong> now has<br />
the opportunity to accelerate city centre growth and create<br />
long-term prosperity. After extensive consultation businesses<br />
now have the chance to vote for a city centre <strong>Business</strong><br />
Improvement District (<strong>BID</strong>)<br />
06<br />
Harry Collinson,<br />
owner, Collinsons<br />
Jewellers<br />
“The <strong>BID</strong> gives<br />
us a chance<br />
to move the<br />
city forward<br />
together. I urge<br />
anyone within<br />
the <strong>BID</strong> area to<br />
vote yes when<br />
they get the<br />
chance to<br />
do so.”<br />
While <strong>Sunderland</strong> city centre has much to offer visitors,<br />
several issues are preventing it from fulfilling its true<br />
potential as a thriving, vibrant place to visit.<br />
The city is blessed with many cultural and historic assets,<br />
including the <strong>Sunderland</strong> Museum and Winter Gardens,<br />
<strong>Sunderland</strong> Minster and the Empire Theatre.<br />
It has a reputation for putting on a show – the Stadium<br />
of Light has become a headline venue for internationally<br />
acclaimed artists and bands. In the last 3 years the<br />
stadium has hosted concerts with Take That, Coldplay<br />
and Bruce Springsteen and highlights this year include<br />
Rihanna and Bon Jovi. One Direction chose the Stadium<br />
as one of only 4 UK venues for their 2014 World Tour. The<br />
<strong>Sunderland</strong> International Air Show is Europe’s largest free<br />
air show and attracts hundreds of thousands of visitors a<br />
year. It is home to around 300,000 people, a flourishing<br />
university and hundreds of successful businesses, many<br />
of which have a global reputation and export across<br />
the world.<br />
It is built on an economy shaped by its coastal location<br />
and dominated by success stories in car manufacturing,<br />
business services and engineering. But at the urban core<br />
of the city serious challenges remain which – as many city<br />
centre businesses are aware - need urgent attention.<br />
Tackling challenges head on<br />
Like most cities across the UK, <strong>Sunderland</strong> has faced<br />
dwindling footfall and rising numbers of empty shops at<br />
the hands of the tough economic climate and growth in<br />
online sales and retail parks.<br />
It is battling against its own unique challenges - such as<br />
fierce competition from nearby retail hubs like Newcastle,<br />
Durham and the Metrocentre and the pressing need for<br />
renewal and revitalisation in the city centre.<br />
It is recognised that more needs to be done to promote<br />
the city to visitors and get them to stay longer and spend<br />
more money. Other issues around negative perceptions<br />
of safety, security, cleaning and maintenance also exist.<br />
Maximising opportunities<br />
But opportunities are emerging too, partly through the near<br />
£30m of new regeneration projects and capital investment<br />
currently planned for the city centre and being led by<br />
<strong>Sunderland</strong> City Council.<br />
These include the development of a pedestrianised<br />
boulevard at St Mary’s Way and Livingstone Road, creating<br />
a new impressive gateway to the city centre and freeing<br />
up space for a new public square in the heart of the city,<br />
ideal for major events to attract new visitors.<br />
Two new multimillion pound hotels, the new bridge and<br />
the demolition of Crowtree Leisure Centre to make way<br />
for new city centre development space and public realm<br />
improvements are also in the pipeline.<br />
Network Rail, together with the City Council and transport<br />
provider Nexus, are planning a £10m investment to<br />
radically improve passenger services and the visitor<br />
welcome at <strong>Sunderland</strong> Central Station - the key city<br />
centre arrival point.<br />
Meanwhile in the wider city business world, the Port of<br />
<strong>Sunderland</strong>, and various developments related to Nissan<br />
and its supply chain are among the private sector job<br />
creators continuing to bring people and wealth into<br />
the area.<br />
A formula for success<br />
Clearly for all the current challenges, there are numerous<br />
opportunities for city centre businesses to take<br />
advantage of.<br />
<strong>BID</strong>s have helped to build stronger and more resilient<br />
economies in many other UK cities facing their own sets of<br />
challenges. Now is the right time for <strong>Sunderland</strong> to enjoy<br />
similar success with a <strong>BID</strong> tailored to the city centre’s<br />
specific needs and aspirations.<br />
We believe a <strong>BID</strong> is the solution to both tackle the issues<br />
holding <strong>Sunderland</strong> back and to put city centre businesses<br />
at the heart of future opportunities that lie ahead.<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
There is currently almost £30m<br />
worth of new capital investment planned<br />
for <strong>Sunderland</strong> city centre<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
The <strong>BID</strong><br />
area<br />
The <strong>BID</strong> area has been carefully defined during<br />
extensive consultation<br />
The area is compact enough so that it will have a significant impact on the businesses within it but large enough to<br />
make it worthwhile for those involved.<br />
The <strong>BID</strong> fund could be in excess of £3.4m, but will only be spent on projects designed to directly benefit businesses<br />
within this area.<br />
08<br />
Masoud Farrahi,<br />
owner of <strong>Sunderland</strong><br />
restaurants Angelo’s and<br />
Luciano’s<br />
“A <strong>BID</strong> is just what<br />
the city’s evening<br />
economy needs.<br />
We have a terrific<br />
range of quality<br />
clubs, bars and<br />
restaurants, but<br />
we need to do<br />
more collectively<br />
to help and<br />
support them.”<br />
A business with a ratable value of<br />
£15,000 would pay an annual levy of<br />
£225 – this equates to £18.75 per month,<br />
£4.33 per week or 62p per day<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
Wearmouth<br />
Bridge<br />
Vaux Site<br />
Cinema<br />
Government<br />
Offices<br />
Empire<br />
Theatre<br />
Sunniside<br />
University<br />
Minster<br />
The Bridges<br />
Library<br />
& Arts<br />
Centre<br />
University<br />
Holmeside<br />
Museum<br />
& Winter<br />
Gardens<br />
Software<br />
Centre<br />
<strong>BID</strong> Boundary<br />
Civic<br />
Centre<br />
Mowbray<br />
Park<br />
An accurate <strong>BID</strong> map together with a full<br />
list of street names is available on the<br />
<strong>BID</strong> website<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
A profile<br />
on <strong>BID</strong>s<br />
In 2004, following successful models in Canada, America, South Africa and Australia, legislation for the creation of <strong>BID</strong>s<br />
was introduced in England, and later in Scotland, Wales and Ireland.<br />
Since then, more than 130 <strong>BID</strong>s have been created including those in Newcastle, London, Dublin, Swansea, Nottingham,<br />
Brighton, Liverpool and Edinburgh.<br />
<strong>BID</strong>s are created by a ballot amongst participating businesses who agree to fund additional services which meet their<br />
local need. They have a maximum term of five years before they have to return to their electorate in order to be renewed.<br />
Over 90% of renewal ballots are successful, proving that, when a successful <strong>BID</strong> is in place, businesses want to keep<br />
funding and supporting it.<br />
They succeed because they are focused, creative and efficient – they provide a direct response to business needs.<br />
Local authority and police services are not replaced – a <strong>BID</strong> enhances these with additional, supplementary resources.<br />
That is why we believe that <strong>Sunderland</strong> will significantly benefit from a <strong>BID</strong>.<br />
10<br />
Empire<br />
Cinema<br />
The <strong>BID</strong> fund could be in excess of<br />
£3.4m and will be invested by the <strong>BID</strong><br />
in <strong>Sunderland</strong> city centre over the five-year term<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
Real money<br />
for real<br />
change<br />
A chance to shape the city centre’s future<br />
Having taken a lead role in developing <strong>Sunderland</strong>’s <strong>BID</strong> proposition, businesses now have the power to make<br />
sure its aims are realised.<br />
A ‘yes’ vote will see at least £3.4m being invested in increasing footfall, and making <strong>Sunderland</strong> city centre a busier,<br />
cleaner, safer, more vibrant and better marketed city.<br />
The <strong>Sunderland</strong> <strong>BID</strong> is a private sector initiative driven by businesses for businesses. This <strong>Business</strong> <strong>Plan</strong> is built on<br />
in-depth consultations with local companies and representative business associations alongside public service<br />
providers including <strong>Sunderland</strong> City Council, the Police, Street Pastors and University of <strong>Sunderland</strong>. The <strong>BID</strong> has<br />
received full support, endorsement and financial assistance from the City Council.<br />
12<br />
Moving forward together<br />
As well as tackling the existing issues affecting <strong>Sunderland</strong> today, a key factor of the <strong>BID</strong> is its ability to complement<br />
the many future developments planned in the city centre in the coming years. With an estimated £30m of investment<br />
being put into these projects, they present huge opportunities in the visitor economy and for city centre businesses.<br />
The <strong>BID</strong>’s role is to make sure these opportunities are fully capitalised on.<br />
What we have already achieved<br />
The concept of a <strong>BID</strong> was proposed by <strong>Sunderland</strong> <strong>Business</strong> Ltd, a not-for-profit organisation founded and led by<br />
leading city businesses and organisations who want to help improve the city’s economy and tackle some of the<br />
challenges facing it.<br />
In developing the <strong>Business</strong> <strong>Plan</strong> the <strong>BID</strong> Team researched and learned from successful <strong>BID</strong>s elsewhere in the country.<br />
Sunniside<br />
Leisure<br />
The feedback received from independent, regional and national businesses operating in <strong>Sunderland</strong> city centre<br />
has been vitally important and has shaped the content and priorities in this <strong>Business</strong> <strong>Plan</strong>.<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
A city centre <strong>BID</strong> would<br />
generate<br />
£3.4m<br />
to spend on growing our city<br />
centre economy over 5 years<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
Your views,<br />
Your priorities<br />
The consultation<br />
Consultation over the past months has been extensive including:<br />
A launch event at <strong>Sunderland</strong> Minster on 26th February.<br />
Nearly 40 voluntary ambassadors actively promoting the <strong>BID</strong> to city centre businesses eligible to vote.<br />
Consultation workshops with nearly 70 city centre businesses at the Point.<br />
A consultation workshop with members of <strong>Sunderland</strong> Council who provide city centre services.<br />
Consultation workshops with the Police, Street Pastors and Creative Industries.<br />
Engagement with independent retailers through <strong>Sunderland</strong> City Centre Traders Association.<br />
Engagement with Pubwatch, restaurants and other representatives of the evening economy.<br />
Series of presentations to key stakeholders, such as professional services and business groups.<br />
Regular lunch-time drop-in sessions for city centre businesses.<br />
Where next<br />
The <strong>Business</strong> <strong>Plan</strong> reflects the consistent views and priorities expressed by businesses throughout the <strong>BID</strong> consultation.<br />
We have developed a <strong>BID</strong> that will:<br />
14<br />
Drive footfall, dwell time and spend in the city centre.<br />
Develop a more vibrant evening economy attracting more people between 5pm and 10pm.<br />
Promote <strong>Sunderland</strong> as a city with a thriving events and festivals calendar.<br />
Create new events, markets and festivals to appeal to a broader audience and attract all generations.<br />
Offer improved marketing and promotion of <strong>Sunderland</strong> city centre.<br />
Create better signage, access and information for visitors.<br />
Give <strong>Sunderland</strong> a cleaner, brighter, safer city centre.<br />
Develop a strong leadership and influencing voice for city centre businesses.<br />
Ensure businesses capitalise on the estimated £30m of new city centre developments by the City Council<br />
and its partners, that are currently in the pipeline.<br />
Revolution<br />
<strong>Sunderland</strong><br />
Now it’s decision time<br />
The following pages set out what you told us are the top priorities – ‘You said’ - and what action the <strong>BID</strong> will take to<br />
deliver positive change and improvements - ‘We will’. This is a chance for you to be part of an exciting journey towards<br />
the creation of a prosperous <strong>Sunderland</strong> city centre economy.<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
Preston <strong>BID</strong><br />
Organised Lancashire Market, increasing footfall in the city by<br />
28% New events within the first 24 months increased<br />
footfall by over 150,000
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
Putting<br />
<strong>Sunderland</strong><br />
on the map<br />
The City Council and its partners have a £30m capital<br />
investment programme that will change the landscape<br />
and bring new and exciting prospects for the city. The<br />
<strong>BID</strong> will be at the heart of promoting a programme of<br />
quality and sustainable events throughout the year to<br />
attract a wide range of visitors - including families -<br />
creating a positive image for <strong>Sunderland</strong> and bringing<br />
real benefits for city centre businesses<br />
17<br />
You said<br />
We will<br />
• City centre businesses could capitalise more from<br />
the current range of events.<br />
• Existing events need more and wider marketing.<br />
• More festivals and events are needed to attract<br />
new visitors and audiences.<br />
• Improved co-ordination of public transport could<br />
make events more accessible.<br />
• Support new events and festivals that widen the<br />
appeal of the city centre’s entertainment offer to<br />
a wider audience including families.<br />
• Improve the marketing of city centre events including<br />
a regular ‘listings’ guide.<br />
• Use online, social media, and other technology to<br />
encourage visitors into the city centre.<br />
• Create a <strong>BID</strong> brand for all consumer facing projects<br />
to become a badge of quality in the public mind.<br />
• Create cultural food and drink events involving local<br />
businesses and restaurants.<br />
• Work with partners to develop an enhanced<br />
Markets offer.<br />
• Introduce parking offers for events and work with<br />
partners for better co-ordination and routing of<br />
public transport.<br />
• Work with event organisers to improve the co-ordination<br />
and impact of existing events.<br />
Market Square<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
A safer<br />
city centre<br />
Although <strong>Sunderland</strong> is one of the UK’s safest cities,<br />
the <strong>BID</strong> aims to help reduce crime further and, as<br />
a result, increase footfall<br />
You said<br />
We will<br />
18<br />
Mowbray<br />
Park<br />
• The negative perception of safety in <strong>Sunderland</strong> is<br />
deterring some visitors, particularly in the evening.<br />
• The lack of confidence in safety and security is made<br />
worse by streets being quiet, particularly backstreets<br />
and after dark.<br />
• In some areas there is a high fear of crime linked to<br />
anti-social behaviour.<br />
• The evening entertainment offer is located in a variety<br />
of areas across the city centre, which are not easily<br />
linked by walkways and accessible transport.<br />
Liverpool’s <strong>BID</strong> created<br />
a home for police in St<br />
John’s shopping centre.<br />
The result was a<br />
20% drop<br />
in violent crime, a<br />
13% drop in<br />
vehicle crime and a<br />
12% drop in<br />
criminal damage in the<br />
<strong>BID</strong> area<br />
• Introduce street rangers to provide a warm welcome to<br />
the city centre during major events, help guide visitors<br />
and tackle anti-social behaviour.<br />
• Improve communications to better connect businesses,<br />
police, CCTV operators, street rangers and pubs.<br />
• Hold a regular city centre security forum to share<br />
crime intelligence and liaise with the police and crime<br />
prevention groups.<br />
• Apply for Purple Flag status, a nationally recognised<br />
quality standard for city evening economies. Purple<br />
Flag can create real benefits including a raised profile,<br />
improved public image, attract more visitors and<br />
increased spend.<br />
• Work with taxi companies and the council to evaluate<br />
optimum use of taxi marshals and temporary taxi ranks<br />
to support the events programme.<br />
• Work with public transport providers and taxi companies<br />
to improve information and access to services.<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
A city<br />
to be<br />
proud of<br />
The <strong>BID</strong> will help to improve the cleanliness and visual<br />
appeal of the city centre<br />
You said<br />
We will<br />
• There is a general perception that <strong>Sunderland</strong> is<br />
a clean city centre. However, empty or dilapidated<br />
buildings can create an impression of neglect.<br />
• More could be done to tackle litter dropping,<br />
vandalism, and other anti-social behaviour.<br />
• There is limited awareness among city centre<br />
businesses of the council’s existing cleaning<br />
and maintenance services, such as the rapid<br />
response Helpline.<br />
• The city centre could benefit from more greenery<br />
and floral displays.<br />
• Develop and maintain a pocket parks programme<br />
to brighten areas of the city centre and encourage<br />
a spread of floral displays and window boxes at<br />
commercial premises.<br />
• Work with absent landlords to improve the visual<br />
appearance of empty or closed premises.<br />
• Campaign to change litter-dropping behaviour and<br />
promote the case for more recycling points, small<br />
bins and ashtrays.<br />
• Hold designated environmental/clean-up days<br />
involving the public, businesses and city centre<br />
communities.<br />
• Work with businesses and the council to raise<br />
awareness of existing services, and how businesses<br />
can access rapid responses and support.<br />
21<br />
Sunniside<br />
Hull’s <strong>BID</strong> removed over<br />
6,000<br />
pieces of graffiti during<br />
a cleaning programme<br />
it ran in partnership<br />
with the city council<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
Invigorating<br />
the evening<br />
economy<br />
The <strong>BID</strong> will enable businesses of all sizes in the city<br />
to benefit from a livelier evening economy<br />
You said<br />
We will<br />
22<br />
• We need to attract a broader range of visitors, including<br />
families, into the city centre in the early evening.<br />
• We need to develop a stronger early evening offer<br />
and encourage existing businesses to tailor opening<br />
hours to visitor needs.<br />
• The cost of parking in the evening can deter people<br />
from coming into the city centre.<br />
• The long walking distances between key areas of<br />
the city centre can limit movement of people around<br />
the city in the evening.<br />
• Develop a series of themed festivals and events, such<br />
as music, food and sporting activities, to attract families<br />
and a broader variety of age groups.<br />
• Encourage city centre workers to stay in the city after<br />
5pm through quality campaigns and promotions.<br />
• Lead an effective marketing programme to promote<br />
the evening offers to a wider audience.<br />
• Work with city centre businesses to introduce parking<br />
offers after 5pm.<br />
• Encourage greater use of public transport and look<br />
at new transport forms for short journeys such as<br />
tuk tuks and bicycles.<br />
Angelo’s<br />
Restaurant<br />
Newcastle’s NE1 <strong>BID</strong><br />
introduced a late night<br />
opening initiative, Alive<br />
after 5, which attracted<br />
an additional<br />
1.9m<br />
visitors after 5pm in the<br />
first 12 months<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
Access<br />
all areas<br />
To be a successful city centre business, it’s crucial that<br />
your customers can find you – and it’s just as important<br />
for visitors, workers and those using the city centre for<br />
leisure and events. The <strong>BID</strong> will help make getting<br />
around <strong>Sunderland</strong> city centre easier and improve<br />
the flow of footfall through better signage, access<br />
and communication<br />
You said<br />
We will<br />
• The current access and signage can be confusing<br />
for city centre visitors and needs to be clearer to<br />
help people find their way around the city.<br />
• More maps and guidance are needed to help people<br />
understand the city centre attractions offer.<br />
• Better access is needed to major stores with drop<br />
off points.<br />
• Install large maps around the city centre and<br />
look at using more innovative technology to<br />
display important messages.<br />
• Develop a location phone app featuring retail,<br />
restaurants, pubs and places of interest.<br />
• Produce a printed street map or city centre<br />
guide and a regular events guide.<br />
• Deploy street rangers to help welcome and<br />
direct visitors during major events.<br />
• Influence decision makers to create better sign<br />
posting of one-way systems and improve the<br />
quality and consistency of existing signs.<br />
• Work with car park owners to install more signs<br />
in car parks to inform residents and visitors.<br />
• Work with the charity and voluntary sectors to<br />
help shape access to the city centre for all<br />
members of our community.<br />
25<br />
Priestman Building,<br />
University of<br />
<strong>Sunderland</strong><br />
Winchester <strong>BID</strong> developed<br />
a retail map that<br />
publishes<br />
20,000<br />
copies every six months<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
A strong<br />
business<br />
voice<br />
The <strong>BID</strong> is a private sector-led initiative driven by the needs<br />
of city centre businesses. It will form a strong voice for<br />
businesses and influence decision makers on their behalf.<br />
It will collectively represent businesses and seek to tackle<br />
and address the challenges they face<br />
You said<br />
We will<br />
26<br />
Aphrodite<br />
<strong>Sunderland</strong><br />
An effective and credible business voice is needed<br />
for city centre businesses to influence:<br />
• Key decision makers.<br />
• Investment priorities.<br />
• The best use of public services in the city centre.<br />
• Be a strong voice to represent the city centre business<br />
community, working with the traders association and<br />
other city centre business groups, to influence policy<br />
decisions affecting the area.<br />
• Be a catalyst for opinion and influence on future<br />
strategic plans including capital investment.<br />
• Email bulletins, social networking, newsletters and<br />
information sessions will keep all businesses within<br />
the <strong>BID</strong> area up-to-date on what’s going on.<br />
• Hold regular networking sessions to open channels<br />
of communication and facilitate working relationships<br />
between businesses in the <strong>BID</strong> area.<br />
• Feature information on businesses within the <strong>BID</strong><br />
area on the <strong>BID</strong> website.<br />
• Work with partners to achieve better co-ordination<br />
and use of resources.<br />
• Work with partners to raise awareness and increase<br />
access to existing public services.<br />
The <strong>BID</strong> will continue to listen to all businesses<br />
Once created, the <strong>BID</strong> will continue to value your opinions, with a number of provisions to ensure that your interests<br />
remain at the heart of our work:<br />
• Annual business surveys to assess the impact of new <strong>BID</strong> services.<br />
• Annual presentation of results and regular feedback sessions.<br />
• To make sure the management of the <strong>BID</strong> meets the expectations of all businesses within the <strong>BID</strong> area, it will in<br />
its first term, apply for a dual accreditation from the national membership organisation, British <strong>BID</strong>s, certifying<br />
the high quality management and successful delivery of the <strong>BID</strong>.<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
<strong>BID</strong><br />
rules<br />
In developing the rules that will apply to the <strong>Sunderland</strong><br />
city centre <strong>BID</strong>, consideration has been given to “The<br />
Industry Criteria and Guidance Notes for <strong>BID</strong>s” (2012)<br />
published by British <strong>BID</strong>s on behalf of the British Retail<br />
Consortium, the Inter Banking Rating Forum and the<br />
Federation of Small <strong>Business</strong>es<br />
28<br />
The Winter<br />
Gardens<br />
The Ballot<br />
1. <strong>Sunderland</strong> City Council, at its own cost, will send a<br />
ballot paper to the eligible voter at each hereditament<br />
to be included in the <strong>BID</strong> proposal.<br />
2. Before this, the council will conduct a canvass to try<br />
and identify the eligible voter, by sending out a named<br />
voter form. If a named voter form is not completed<br />
and returned, the ballot paper will be sent to the<br />
name provided by the local authority’s business<br />
rates department.<br />
3. Each hereditament subject to the <strong>BID</strong>, will be entitled<br />
to one vote in respect of this <strong>BID</strong> proposal. This will be<br />
a postal ballot which will start on 20th June 2013, and<br />
close at 5pm on 18th July 2013. Ballot papers received<br />
after 5pm on 18th July 2013 will not be counted.<br />
4. In order for the proposal to be successful at ballot<br />
the result will need to meet, as a minimum, two<br />
independent criteria which are: (a) of those ballots<br />
returned by the close, those voting in favour of the <strong>BID</strong><br />
proposal must exceed those voting against it, and (b)<br />
of those ballot papers returned by the close, the total<br />
rateable value of those properties or hereditaments<br />
which vote in favour, must also exceed the total of<br />
those voting against.<br />
5. The ballot will be counted by <strong>Sunderland</strong> City Council<br />
who will announce the result as soon as practically<br />
possible after the close of ballot.<br />
6. If successful at ballot, the <strong>BID</strong> will start delivery of<br />
services in April 2014 and will continue for a period<br />
of 5 years to March 2019.<br />
7. At the end of the 5 year term eligible voters will be<br />
asked to vote on a <strong>BID</strong> renewal proposal.<br />
Finances<br />
1. It has been assumed that 97.5% of the billed levy<br />
will be collected each year, and this collection rate<br />
has been applied throughout the term.<br />
2. The budgeted income from levy collection in the first<br />
year is £536,111.<br />
3. The average budgeted annual levy available to be<br />
spent by the <strong>BID</strong> for the term is £569,257.<br />
4. A contingency provision on expenditure provides<br />
for an anticipated surplus of £105,430 by the end<br />
of the term which equates to 3% of expenditure.<br />
5. Income in addition to the levy will be generated<br />
to assist the <strong>BID</strong> with achieving its objectives. An<br />
agreement in principle has been reached with<br />
<strong>Sunderland</strong> City Council for a minimum grant support<br />
of £50,000 per annum throughout the 5 year term. In<br />
addition, the Bridges Shopping Centre will contribute<br />
£33,289 per annum (plus inflation) and <strong>Sunderland</strong><br />
Association Football Club will contribute £30,000 per<br />
annum by way of marketing support. A key strand<br />
of activity will be to utilise the availability of the levy<br />
and the activities of the <strong>BID</strong> to lever in additional<br />
income through project support, match-funding and<br />
sponsorship. In addition, the <strong>BID</strong> will provide a ‘Friends<br />
of the <strong>BID</strong>’ scheme in order that it is fully engaged<br />
with those businesses that are not subject to the<br />
levy either because their rateable value is below the<br />
threshold or their location is outside the boundary<br />
of the <strong>BID</strong>.<br />
6. Total additional income is budgeted as £577,353,<br />
or 17% of anticipated levy income over the term.<br />
7. Operating costs of the <strong>BID</strong>, are estimated as 19%<br />
of total expenditure.<br />
www.bidsunderland.co.uk
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
30<br />
Empire<br />
Theatre<br />
The Levy<br />
1. The levy rate to be paid by each property or<br />
hereditament is to be calculated as 1.5% of its rateable<br />
value as at the ‘chargeable day’ (notionally 1st April<br />
each year).<br />
2. Only properties or hereditaments with a rateable value<br />
of £15,000 or more will be liable for payment of a levy.<br />
3. Listed buildings, whether occupied or unoccupied,<br />
will not be exempted from the levy and will be liable<br />
for the full levy that would, otherwise, apply.<br />
4. The number of properties or hereditaments liable for<br />
the levy is estimated at 454.<br />
5. The levy rate will be increased by the fixed rate of<br />
inflation of 3% per annum.<br />
6. The levy will be charged as one amount annually in<br />
advance, with the chargeable period being April to<br />
March each year. No refunds will be available on the<br />
levy charged.<br />
7. The owners of untenanted properties or hereditaments<br />
will be liable for payment of the levy.<br />
8. Occupiers within the Bridges Shopping Centre who<br />
are already subject to an additional service charge<br />
for management, marketing, security and / or<br />
cleaning services will pay a levy equivalent to 1.25%<br />
of their ratable value. However, income to the <strong>BID</strong><br />
remains the same as the owners of the Bridges are<br />
providing additional funding of 0.25% each year.<br />
This arrangement is in common with shopping<br />
centres in other <strong>BID</strong>s across the country.<br />
9. A rating revaluation is proposed in 2017, but this or<br />
any other revaluation during the term of the <strong>BID</strong> will<br />
be ignored for the purposes of calculating the levy.<br />
Instead, the rateable value from the time of any such<br />
revaluation will be defined as the rateable value within<br />
the current ratings list.<br />
10. The exception to this will be any change of use or a<br />
physical change to a property or hereditament including<br />
inter alia; new construction, merger, subdivision,<br />
extension and refurbishment.<br />
11. If, during the term, the rateable value assigned to<br />
a property or hereditament falls below £15,000 for<br />
whatever reason (either through physical change,<br />
change of use, or revaluation arising from the<br />
adoption of a revised Rating List), the property or<br />
hereditament will be exempt from the levy from the<br />
next chargeable period.<br />
12. If, during the term, a property or hereditament with<br />
a rateable value which had previously been below<br />
£15,000 threshold is assigned a new rateable value<br />
which is above £15,000, the property or hereditament<br />
will not be liable for the levy from the next chargeable<br />
period unless the increase results from a change of<br />
use or physical change, as previously described.<br />
13. <strong>Sunderland</strong> City Council will be responsible for<br />
collection of the levy and will not charge for doing so.<br />
Governance<br />
1. A new not-for-profit Company will be formed to<br />
manage the <strong>BID</strong>.<br />
2. Following a ‘yes’ vote an interim <strong>BID</strong> Steering<br />
Committee will be nominated to represent levy paying<br />
businesses within the <strong>BID</strong> area and such other<br />
businesses and stakeholders as required until the<br />
<strong>BID</strong> becomes formally operational in April 2014. It<br />
is intended that the Chair of this interim Committee<br />
will be Andy Bradley, Centre Director of the Bridges<br />
Shopping Centre to ensure continuity through this<br />
phase from the current <strong>BID</strong> Steering Board. Within<br />
the interim period this Committee shall agree the<br />
procedure for electing the on-going Committee and<br />
suitable rotation policies for membership. Additional<br />
members may be co-opted, as required. Nominated<br />
representatives from the Council (e.g. the relevant<br />
Portfolio Holder, together with a senior council officer<br />
acting as an observer) and the Police will not be<br />
subject to any election process.<br />
3. The team that has been responsible for developing this<br />
<strong>BID</strong> Proposal will be responsible for initial planning and<br />
initial implementation in the interim period from ballot<br />
to March 2014. During this period, the <strong>BID</strong> Steering<br />
Committee will be responsible for the appointment of<br />
the operational delivery team for the <strong>BID</strong>.<br />
4. The Committee shall have the ability to vary service<br />
delivery and expenditure allocation according to<br />
the changing demands of levy payers. However,<br />
any change to the <strong>BID</strong> boundary or to the levy rate<br />
proposals would require an alteration ballot.<br />
5. <strong>Business</strong>es within the <strong>BID</strong> area whose rateable value<br />
is under £15,000, and those outside the area, will be<br />
encouraged to support the work of the <strong>BID</strong> through<br />
a ‘Friends of the <strong>BID</strong>’ scheme.<br />
6. An agreement in principle, subject to a successful<br />
‘yes’ vote has been reached with <strong>Sunderland</strong> City<br />
Council on an Operating Agreement which includes<br />
the Council’s baseline services commitments. A copy<br />
will be found at www.bidsunderland.co.uk.<br />
7. Notice of the intention to hold a ballot was given to<br />
the Secretary of State on 7th March 2013. Notice<br />
of Ballot will be sent to participating businesses<br />
by <strong>Sunderland</strong> City Council within the required<br />
statutory period.<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
<strong>BID</strong><br />
budget<br />
The tables below set out the <strong>BID</strong> financial plan for the 5 year<br />
period of the <strong>BID</strong> from April 2014 to March 2019<br />
<strong>BID</strong> Income and Expenditure<br />
Income Year 1 Year 2 Year 3 Year 4 Year 5<br />
Levy £536,111 £552,194 £568,760 £585,823 £603,398<br />
Voluntary marketing<br />
contribution from<br />
SAFC<br />
Additional income<br />
from other sources<br />
£30,000 £30,000 £30,000 £30,000 £30,000<br />
£83,289 £84,288 £85,934 £86,375 £87,467<br />
32<br />
Total £649,400 £666,482 £684,694 £702,198 £720,865<br />
The Expenditure table reflects the budget allocations for the <strong>BID</strong> priorities set out in pages 16-27.<br />
Expenditure Year 1 Year 2 Year 3 Year 4 Year 5<br />
The<br />
Bridges<br />
Safer, cleaner and<br />
accessible<br />
Marketing, events<br />
and evening<br />
economy<br />
Strong business<br />
voice<br />
£130,000 £133,900 £137,917 £142,055 £146,316<br />
£330,000 £339,900 £350,097 £360,600 £371,418<br />
£45,000 £46,350 £47,741 £49,173 £50,648<br />
Overheads £120,000 £123,600 £127,308 £131,127 £135,061<br />
Carry forward £24,400 £22,732 £21,632 £19,244 £17,422<br />
Total £649,400 £666,482 £684,695 £702,198 £720,865<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
5 reasons<br />
to back<br />
5 years of<br />
investment<br />
“One of the key aims of<br />
the <strong>BID</strong> is to make people<br />
aware of what’s going on<br />
and that things are starting<br />
to happen again.”<br />
Les Ojugbana, Gbana Security<br />
“<strong>Sunderland</strong> is a place of<br />
great possibilities and Land<br />
Securities, one of the major<br />
investors in the city through<br />
our ownership of the Bridges,<br />
is delighted to support <strong>BID</strong><br />
<strong>Sunderland</strong> both financially<br />
and in leadership support<br />
to the Steering Board. With<br />
business rates in the city up<br />
to 30% lower than other cities,<br />
the 1.5% levy provides great<br />
value for money for traders<br />
and businesses of all sizes.”<br />
Gerald Jennings, Portfolio Director, Retail<br />
Land Securities<br />
“We work in partnership with<br />
more than 200 businesses to<br />
maximise the impact of the<br />
Stadium of Light concerts<br />
within the city – a successful<br />
<strong>BID</strong> would take this way of<br />
working to the next level.”<br />
Gary Hutchinson, Commercial Director,<br />
SAFC and chair of <strong>Sunderland</strong> <strong>Business</strong> Ltd<br />
“The <strong>BID</strong> will help to get more<br />
people into the city centre to<br />
shop and encourage them<br />
to come in the evening.”<br />
Les Chadwick, Robertson Simpson<br />
chartered surveyors<br />
“People really understand<br />
the importance of making<br />
changes in the city, having<br />
a crowd again and<br />
increasing footfall.”<br />
June Clark, Serendipity Teas and Trinkets<br />
33<br />
Christmas<br />
switch on<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
What we want<br />
you to do<br />
Now it’s decision time. This is a chance for you to be part of an exciting journey towards the creation of a prosperous<br />
<strong>Sunderland</strong> city centre economy. Below are some key dates for your diary.<br />
Thursday 20th June<br />
2013<br />
Thursday 20th June –<br />
Thursday 18th July<br />
Thursday 18th July<br />
<strong>Sunderland</strong> City Council will send a ballot paper to those responsible for<br />
properties with rateable values of £15,000 or above within the <strong>BID</strong> area.<br />
Ballot papers should be completed and returned to <strong>Sunderland</strong> City<br />
Council by 5pm on 18th July.<br />
Ballot closes at 5pm and the result will be announced as soon as<br />
practically possible after the ballot closes.<br />
34<br />
What we will<br />
do next<br />
In the event of a ‘yes’ vote, the <strong>BID</strong> team will be kept busy with the key activities needed for the <strong>BID</strong> to become operational<br />
in April 2014. Your thoughts and ideas will be important to us during this time so we’ll continue to keep in touch.<br />
Elephant<br />
Tea Rooms<br />
August 2013<br />
September 2013<br />
October 2013<br />
November 2013<br />
December 2013<br />
January 2014<br />
February 2014<br />
March 2014<br />
April 2014<br />
Establish an interim <strong>BID</strong> steering committee and interim <strong>BID</strong><br />
executive team.<br />
Develop the model for the <strong>BID</strong> Company.<br />
Create the <strong>BID</strong> consumer brand.<br />
Agree the <strong>BID</strong>’s first year plan.<br />
Gather feedback on the proposed first year plan.<br />
Prepare detailed action plans to deliver the first three month’s activity.<br />
Finalise and test levy collection processes.<br />
Prepare and publish marketing communications showcasing the first<br />
three month’s activity plans.<br />
Issue levy payment invoices to businesses.<br />
Launch <strong>BID</strong> Company and activities.<br />
www.bidsunderland.co.uk
<strong>BID</strong> <strong>Sunderland</strong><br />
www.bidsunderland.co.uk
<strong>BID</strong><strong>Sunderland</strong><br />
<strong>Business</strong> Gateway<br />
5th Floor Edinburgh Building<br />
Chester Road<br />
<strong>Sunderland</strong><br />
SR1 3SD<br />
t: 07712 816 138<br />
e: info@bidsunderland.co.uk<br />
www.bidsunderland.co.uk