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Case Study<br />

Advanced Payment Solutions launches<br />

Europe’s first Creditbuilder prepaid function<br />

Listening to the voice of the cardholder<br />

Back in September 2005, London-based<br />

Advanced Payment Solutions (APS)<br />

partnered with <strong>MasterCard</strong> to launch<br />

Cashplus, the first general purpose<br />

Chip and PIN prepaid payment card in<br />

the UK. APS then followed with the<br />

Cashplus prepaid Gold <strong>MasterCard</strong> ®<br />

card, a first in Europe. Now, the company<br />

has launched Creditbuilder, a new<br />

feature of Cashplus that helps creditdisadvantaged<br />

consumers build and<br />

improve their credit rating.<br />

Cashplus turns to gold<br />

The original Cashplus card was positioned<br />

as a solution for the ‘underbanked’ segment<br />

of the consumer population. APS works<br />

with distribution partners (primarily money<br />

services businesses, such as currency<br />

exchange bureaus and cheque cashers) who<br />

deliver cash-based services to this customer<br />

segment. Cashplus complements the<br />

services that these businesses provide.<br />

With Cashplus, people who previously<br />

could not get a payment card have been able<br />

to enjoy the freedom, flexibility and security<br />

that having a <strong>MasterCard</strong> card provides.<br />

The Cashplus prepaid Gold <strong>MasterCard</strong> ®<br />

card continues to champion financial<br />

inclusion. Winner of <strong>MasterCard</strong>’s Best<br />

Cardholder Service Award for 2007,<br />

the personalised, embossed Cashplus Gold<br />

prepaid card has the look-and-feel of a Gold<br />

<strong>MasterCard</strong> ® card and the distinction and<br />

status that go with it.<br />

APS Cashplus Gold & Creditbuilder<br />

Two firsts in Europe<br />

• Cashplus Gold is a fully serviced prepaid<br />

<strong>MasterCard</strong> ® card for use at 25 million<br />

merchant locations and over 1 million ATMs<br />

worldwide<br />

• APS provides customer services via a call<br />

centre, the internet and text messaging<br />

• No bank account or credit check is required<br />

to set up an account<br />

• Security through Chip & PIN<br />

• Reload (free of charge) at over 14,500<br />

locations in the UK<br />

• Offers a simple way of establishing or<br />

enhancing credit ratings<br />

• Creates/extends customer relationships<br />

through distribution partners<br />

• Enhances cross-selling opportunities<br />

Creditbuilder – responding to<br />

evolving consumer needs<br />

The latest innovation from APS is a new<br />

feature of the Cashplus card called<br />

Creditbuilder. A unique product that serves<br />

a broad consumer market, Creditbuilder is<br />

highly relevant in the current ‘credit-crunch’<br />

economic climate. Endorsed by the UK’s<br />

Consumer Credit Association, Creditbuilder<br />

offers the some 8 million UK consumers<br />

experiencing an impaired credit rating<br />

(or no rating at all) a way of establishing<br />

or improving their credit worthiness.<br />

“Creditbuilder is a simple way for people<br />

to demonstrate an ability to pay balances<br />

on time. The function is our response<br />

to strong demand from cardholders and<br />

consumer advocacy services.”<br />

Rich Wagner, APS founder and CEO


“We believe APS’ Creditbuilder solution is one<br />

of the most innovative products we’ve seen in the<br />

payments industry for some time.”<br />

Chris Reddish,<br />

Global Product Head of Prepaid Europe, <strong>MasterCard</strong><br />

Here’s how Creditbuilder works: APS creates a<br />

simple ‘credit situation’ with the cardholder by<br />

establishing an initial balance equal to<br />

12 months of the standard monthly card fee.<br />

Then, each month, the cardholder pays a monthly<br />

instalment, which APS reports to the credit rating<br />

bureau. At the end of 12 months, the initial<br />

credit situation has been cleared and now counts<br />

as a satisfied balance repayment towards the<br />

cardholder’s credit rating.<br />

APS company data shows that when the customer<br />

pays on time, settles the initial balance in full, and<br />

uses other credit products responsibly, their credit<br />

rating goes up. It is important to note that the<br />

cardholder pays no interest, early or late settlement<br />

fees, or administration charges; and the full balance<br />

can be settled at any time. Best of all, Creditbuilder<br />

is absolutely free of charge.<br />

Making life easier for the customer<br />

Applying for a Cashplus card is easy and hasslefree.<br />

Customers are eligible as long as they are a<br />

UK resident, provide proof of address and are over<br />

18 years of age. Cashplus also delivers peaceof-mind<br />

to the customer by providing the added<br />

benefit of Chip and PIN protection. If a card is ever<br />

lost or stolen, APS will replace the card and refund<br />

any unauthorised charges made on the account.<br />

You can use your Cashplus card wherever<br />

<strong>MasterCard</strong> is accepted – which means at over 25<br />

million retail outlets and 1 million ATMs worldwide.<br />

The card can also be used over the phone,<br />

via mail order and via the internet. Cashplus<br />

cards can be reloaded – free of charge – at over<br />

14,500 locations, including any UK Post Office ® .<br />

And now, with the Creditbuilder feature, customers<br />

have the opportunity to learn how to manage credit<br />

responsibly and prove their credit worthiness.<br />

Programme Model<br />

Financial Institution Sponsorship<br />

Cardholder<br />

Brand Network<br />

Risk<br />

Regulatory &<br />

Compliance<br />

Member<br />

Service<br />

Provider<br />

Programme<br />

design,<br />

set-up &<br />

management<br />

Processing<br />

services<br />

Financial<br />

Institution<br />

Marketing<br />

&<br />

Distribution<br />

Cardholder<br />

services<br />

To learn more about the APS Cashplus programme and how you can benefit from partnering with<br />

<strong>MasterCard</strong> Prepaid Services, contact your <strong>MasterCard</strong> representative today.<br />

<strong>MasterCard</strong> Prepaid Services<br />

Delivering Growth Through Payment Innovation<br />

<strong>MasterCard</strong> Europe SPRL<br />

Chaussée de Tervuren 198A<br />

B-1410 Waterloo<br />

Belgium<br />

Tel. + 32 2 352 51 11<br />

Fax + 32 2 352 58 07<br />

www.mastercard.com<br />

©2008 <strong>MasterCard</strong>

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