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20 CHAPTER 3 REVIEW OF CONJOINT ANALYSIS THEORY ...

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interviews is the difficulty for interviewers to hold the attention of respondents for more<br />

than 15 minutes.<br />

The advantages of mail surveys include their relatively low cost, ease of<br />

administration, and geographical flexibility. Pictures and diagrams can also be included<br />

in the questionnaire. The disadvantages of using mail surveys are their characteristically<br />

low response rates, and the need for follow-up surveys to increase response rates. Also,<br />

respondents may interpret some questions incorrectly and as a result, provide incorrect<br />

answers. For this study, a mail survey was used because the conjoint section of the study<br />

required respondents to rank different biotech labeling characteristics.<br />

Questionnaire<br />

A questionnaire was developed which was divided into six sections. They<br />

included a section on consumer awareness and perceptions of biotech foods, (2) questions<br />

on mandatory or voluntary labeling, (3) a conjoint experimental design on labeling<br />

formats, (4) questions on the purchasing of biotech foods, (5) questions regarding the<br />

consumer’s use of food labels, and (6) questions on consumer demographics. A copy of<br />

the questionnaire appears in appendix A.<br />

The first part of the questionnaire provided background information on<br />

biotechnology. It included a definition, the present and future uses (benefits), and<br />

examples of present applications of the technology. This was followed by 12 questions<br />

regarding the respondent’s general knowledge of, and their attitudes toward<br />

biotechnology. Following this introductory section, respondents were asked to choose<br />

between a mandatory labeling or a voluntary labeling policy for biotech foods. A second<br />

question asked respondents to choose the minimum percentage of genetically modified<br />

35

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