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Contents<br />
Introduction.............................................1<br />
MarketsandApplications...................................2<br />
<strong>Tour</strong><strong>the</strong><strong>Printers</strong> .........................................5<br />
FeaturesandSellingPoints ...............................10<br />
CompetitiveOverview....................................12<br />
TechnicalSpecifications ..................................15<br />
Options/Accessories.....................................16<br />
Consumables:Labels&Ribbons ...........................18<br />
Software...............................................20<br />
FrequentlyAskedQuestions...............................22<br />
PreventiveMaintenance..................................24<br />
WarrantyStatement .....................................24<br />
RepairServices.........................................25<br />
BecomingaReseller.....................................26<br />
CertificationPartners.....................................26<br />
GettingaQuotation......................................26<br />
AgencyApprovals.......................................27<br />
Ordering:<strong>Printers</strong>andOptions.............................28<br />
Brand and product names are trademarks, service marks, registered trademarks, or registered service marks of <strong>the</strong>ir respective companies.<br />
MP Series: Nova4, Nova6, & Nova8
Introduction<br />
About Datamax<br />
Datamax,asubsidiaryofDoverCorporation(NYSE:DOV),specializesin<strong>the</strong>design,manufacture,and<br />
marketingofproductsforbarcodeandRFIDlabeling,including<strong>the</strong>rmaldemandprinters,label,ticket<br />
andtagmaterials,and<strong>the</strong>rmaltransferribbons.HeadquarteredinOrlando,Florida,Datamaxhas<br />
representativeofficesthroughout<strong>the</strong>UnitedStatesandinSingapore,China,and<strong>the</strong>UnitedKingdom,<br />
aswellaslabelconvertingandpreprintingfacilitiesinRobinson,Illinois.Datamaxmarketsitsproducts<br />
exclusivelythroughanetworkofresellersinmorethan65countriesworldwide.<br />
Product Introduction<br />
TheMPfamilyofcompact,easy-to-useandruggedlyreliableprinterscreatesapositiveworking<br />
experienceineven<strong>the</strong>mostchallengingenvironments.Theirversatilityanddeploymentflexibilityhave<br />
made<strong>the</strong>m<strong>the</strong>idealchoicefordiverseapplicationssuchaswarehousing,transportationandlogistics,<br />
healthcareandretail.TheMPfamilyiscomprisedoftwoprinterseries–<strong>the</strong>Compact4andNova.<br />
Novaseries:<br />
-compactprintersavailablein4”,6”and8”widths<br />
-designedforcustomerswhorequirehighspeed,highcapacitylabelrolls,reliability,andsuperior<br />
ease-of-use<br />
-all-metalcasingidealforharshindustrialenvironments<br />
-quietprintingidealforofficeorhospitaluse<br />
Compact4series:<br />
-smallfootprintandeasy-to-usecontrols<br />
-ruggedhardshellmetalexterior<br />
-versatilemountingconfigurations<br />
-vibration/shockisolationsystemperfectfor<strong>the</strong>mostchallengingenvironments,including<strong>the</strong><br />
warehouseandfactoryfloor,aswellastransportation,mobilestationsandforkliftoperations.<br />
-highperformanceandsuperiorprintqualitynecessaryforlaboratoryandmedicalapplications.<br />
ThisProductGuidefocusesonlyon<strong>the</strong>Novaprintersseries.Asimilarguideisavailablefor<strong>the</strong><br />
Compact4printerseries.<br />
Product History<br />
TheMPSeriesprinterswereoriginallydesignedandmanufacturedbyMarkPoint,aSwedishcompany<br />
specializinginsmallfootprint,ruggedandreliableprinterswithafocusonsimplifying<strong>the</strong>human<br />
experience.WhenMarkPointwasacquiredbyImaje,aDovercompanylikeDatamax,<strong>the</strong>MPproducts<br />
weretransferredtoDatamaxtotakeadvantageof<strong>the</strong>companyʼslongexperiencewith<strong>the</strong>rmalprintingin<br />
<strong>the</strong>Auto-IDindustry.Datamaxnowmanageseveryaspectof<strong>the</strong>MPprinterseries,including<br />
development,production,support,salesandmarketingactivities.<br />
MP Series: Nova4, Nova6, & Nova8 1
Markets and Applications<br />
Healthcare - Hospitals<br />
Recentgovernmentmandatesrequirehospitalstomeetstringentstandardsforadmissionsandpatient<br />
identification,aswellaslaboratoryandpharmaceuticalmanagement.Hospitalsareusing<strong>the</strong>Nova<br />
printerstomeet<strong>the</strong>serequirementsaswellasimproveefficiencies.Theirsmallsize,quietprinting,long<br />
termreliabilityandeaseofusemake<strong>the</strong>m<strong>the</strong>perfectchoiceforhospitals.TheNovaprintshighquality<br />
receiptsandlabelsupto8incheswidewithmodelsthatprint200dpior300dpi.<br />
Records Management<br />
TheNovaʼssmallsizeandexceptionalprintqualitymakeitgoodchoice<br />
forrecordmanagement.Everypatientrecordneedsaccuratetracking<br />
usingabarcodeandhumanreadabletext.Thisdrasticallyreduces<strong>the</strong><br />
amountoferrorsresultingfrommisinterpretinghandwritingorwriting<br />
incorrectinformation.<br />
Payments<br />
Theprintersarealsousedtogeneratepaymentreceipts.Theversatile<br />
capabilitiesof<strong>the</strong>printerallowhospitalstostandardizeonasingle<br />
printingsolutionforreceiptsandlabelsthroughout<strong>the</strong>facility.<br />
Patient Identification<br />
Wrist-tagsorwristbandsforpatientidentificationandtrackingcanbe<br />
printedfromaNovaunit.Abarcodedwristbandties<strong>the</strong>patienttoany<br />
services<strong>the</strong>yreceiveduring<strong>the</strong>irstayat<strong>the</strong>hospitalandiscriticalto<br />
preventingmistakesoftencausedbyhumanerror. TheNovaʼsquiet<br />
operationenables<strong>the</strong>usertoprintingwristbandsat<strong>the</strong>patientʼs<br />
bedside.<br />
Specimen Tracking<br />
TheNovaprinterisacriticalcomponentin<strong>the</strong>laboratory.Every<br />
specimenanalyzedandprocessedrequiresindividualandhighly<br />
accuratetracking.TheNovaprintsslideandtest-tubebarcodelabels<br />
ondemandduring<strong>the</strong>processandeasymedialoadingmeans<strong>the</strong>user<br />
canoperate<strong>the</strong>printerevenwithgloveson.<br />
Surgeon Tool Tracking<br />
Surgeonsʼtoolsgothroughasterilizationprocessbeforeuse.TheNovaprintersareusedtoprint<br />
sterilizationlabelsthatidentifywhentoolshavegonethrough<strong>the</strong>processandhowlongbefore<br />
reprocessingisrequired.O<strong>the</strong>rinformationsuchasrecentoperatorsandfrequencyofusecanalsobe<br />
tracked.<br />
Prescription Labeling<br />
Pharmaciesuse<strong>the</strong>Novaprinterstoprintprescriptionlabels.Thelabelscontainingcriticalinformationfor<br />
<strong>the</strong>patientareadheredto<strong>the</strong>outsideof<strong>the</strong>pillbottleorboxofmedication.Printingthisinformation<br />
ra<strong>the</strong>rthanhandwritingavoidserrorsandmisinterpretationwhichcanleadtoseriousconsequences.<br />
2<br />
MP Series: Nova4, Nova6, & Nova8
Markets and Applications<br />
Transport/Logistics<br />
TheNovaprintershavebeenusedsuccessfullyinshippingandmailingapplicationsdueto<strong>the</strong>irsmall<br />
size,ruggedreliability,andeaseofuse.Theseprintersareabletoprintlabelsandtags,andhave<br />
optionstosupportasemi-automatedprocess,making<strong>the</strong>midealfortransportandlogisticsapplications.<br />
Inaddition,<strong>the</strong>printersaredesignedformobilityandversatilitythatcannotbefoundintraditionaldesktop<br />
printers.<br />
Retail<br />
Retailershaveamultitudeoflabelandtaggingneedsandare<br />
oftenfacedwithhavingtousedifferentprintersforeachtask:a<br />
portableprinterforshelflabeling,astationaryprinterforitem<br />
labeling,andamobileprinterforlabelingreturnedmerchandise.<br />
TheNovaprintersallowretailerstoprintall<strong>the</strong>irlabeland<br />
taggingapplicationsfromasingleprinter.TheNovaseries<br />
printsmultiplesizedlabelsupto8incheswidewi<strong>the</strong>xceptional<br />
printqualityandbarcodeclarity.Modelsareavailablein200dpi<br />
or300dpifor<strong>the</strong>ultimateinclarityandeasytoreadbarcodes.<br />
Shelf Tagging<br />
Shelftagginghasacriticalroleinanyretailbusiness.Shelftagstellstockerswheretoput<strong>the</strong><br />
merchandise,showcustomers<strong>the</strong>price,andadvertisespecialsandadditionalinformationabout<strong>the</strong><br />
product.Frequentprintingofshelftagsiscriticalforeffectivelycommunicatingup-to-dateinformationto<br />
bothpersonnelandcustomers.Unlikelaserdesktopprinterswhereprintingasinglelabelsmeanswasting<br />
media,<strong>the</strong>Novaseriessavesyoumoneybyprintingjustwhatisneeded.<br />
Shelf Talkers<br />
Shelftalkersemphasizeinformationcriticaltomaking<strong>the</strong>salesuchasspecialsanddiscounts.Theyare<br />
largerthan<strong>the</strong>usualshelftagusing<strong>the</strong>irsizetoemphasize<strong>the</strong>message.Theyplayacriticalrolein<strong>the</strong><br />
communicationto<strong>the</strong>customers.<br />
Item Labeling<br />
Itemlabelingwithinformationlikepricing,barcodes,andunitofmeasure/sizeare<br />
criticalto<strong>the</strong>flowofproductsthrough<strong>the</strong>checkoutprocess.Apoorlyprintedor<br />
missinglabelcancause<strong>the</strong>infamoussaying,“PriceCheck!”.TheNovaprinters<br />
takethistechnologytoano<strong>the</strong>rlevelwithfeaturessuchasprin<strong>the</strong>addiagnostics<br />
(PHD)whichprevents<strong>the</strong>printingofunscannablebarcodes.TheNovaprinters<br />
areavailablein200dpi,andformaximumclarityonsmalllabelsor2D<br />
symbologies,werecommend<strong>the</strong>300dpimodel.TheNovaprintersabletoprint<br />
tohighqualitylabelsofallshapesandsizestokeep<strong>the</strong>checkoutlinesmoving<br />
smoothly.<br />
MP Series: Nova4, Nova6, & Nova8 3
Markets and Applications<br />
Retail (continued)<br />
Returns Tagging and Labeling<br />
Returneditemsthatcanberesoldhavetoberetaggedandreturnedto<strong>the</strong>displayfloor.Theselabelsand<br />
tagscomeinmanyshapes,sizes,andmaterials,allofwhichcanbehandledby<strong>the</strong>Novaprinters.These<br />
printersgenerateprofessionallookingtagsandlabels,and<strong>the</strong>easeofloadingmediaallows<strong>the</strong>userto<br />
getproductsbackon<strong>the</strong>floorquickly.<br />
Receiving and In-Store Distribution<br />
Thedaytodaybusinessofsellingretailhingesongettingitemsto<strong>the</strong>rightplace,rightaway.Assoonas<br />
productsaredeliveredto<strong>the</strong>store,<strong>the</strong>mainconcernistoget<strong>the</strong>mon<strong>the</strong>shelfassoonaspossible.In<br />
orderforthistohappen,oneoftwothingsmustoccur:<br />
-<strong>the</strong>pallethastobebrokendownand<strong>the</strong>productshavetobedeliveredto<strong>the</strong>correctdisplayarea<br />
-<strong>the</strong>palletiskeptintactanddeliveredto<strong>the</strong>storagearea.<br />
Novaprintersareusedin<strong>the</strong>receivingareatogeneratelabelswithinstructionssuchas“StockAisle9<br />
Shelf3”or“InventoryAreaBShelf1”toensurethateveryproductreceivedisdistributedcorrectly.<br />
Ticketing<br />
TheNovaseriesissmall,fast,andabletoprintfan-foldedticketsor<br />
tags,makingit<strong>the</strong>idealprinterforticketingapplicationsin<br />
entertainmentindustries,<strong>the</strong>aters,amusementparks,sportarenas,<br />
cinemasandaccessauthorization.Theseapplicationsarealmost<br />
alwaysinalimitedspacethatrequiresaprinterwithasmallfootprint.<br />
TheNovaʼshighspeedprintingandeasyloadingcapabilitiesallows<br />
userstogenerateticketsinlargevolumesandhelpeliminatelonglines<br />
atevents.<br />
Post/Parcel<br />
Labelandtagprintingiscriticalto<strong>the</strong>dayandnightoperationsofany<br />
parcelpostservice.Unlikewarehousinganddistribution,aparcelpost<br />
companyprofitsfrommakingaccuratedeliveriesasfastaspossible.<br />
Novaprintersinstalledinthistypeofoperationmeetstringent<br />
requirementsoffastperformance,highreliability,fastmediareloading,<br />
andeasyservicing.Theprintersareusedforproducingpostage,<br />
sortinglabels,trackinglabels,binandtotetags,andbagtags.<br />
4<br />
MP Series: Nova4, Nova6, & Nova8
<strong>Tour</strong> <strong>the</strong> <strong>Printers</strong><br />
TheNovaprinterscomeinvarioussizesandcapabilitiesasindicatedin<strong>the</strong>belowtable.Reference<strong>the</strong><br />
Specificationssectionofthisguideforcompletedetails.<br />
NovaModel Nova4 Nova6 Nova8<br />
PrintWidths 4.09”(104mm) 6.6”(168mm) 8.5”(216mm)<br />
MediaWidthRange 1.6”-4.5”(40-115mm) 1.6”-7.1”(40-180mm) 5.9”-9.0”(150-230mm)<br />
DirectThermal <br />
ThermalTransfer <br />
FanFoldedMedia <br />
MediaRoll <br />
Nova4, Nova6, and Nova8 (Direct Thermal Models) - Printer Components<br />
TheNova4,6,and8direct<strong>the</strong>rmalprintersareverysimilarin<strong>the</strong>irconstruction,components,anduse.<br />
Themaindifferenceisthat<strong>the</strong>Nova8usesonlyfan-foldedmedia,while<strong>the</strong>Nova4andNova6canuse<br />
bothrolledandfan-foldedmedia.<br />
Theillustrationsbelowpointout<strong>the</strong>componentsthatareimportantinordertoproperlyuse<strong>the</strong>printers.<br />
TheUserʼsManualshouldbereferencedfordetailedinformationon<strong>the</strong>functionandsetupprocedures.<br />
1<br />
Print button<br />
Theprintbuttonisusedtofeedalabel,reprintalabel,and<br />
printastatuslabel.Once<strong>the</strong>printerissetupandindexing<br />
properly,<strong>the</strong>feedbuttonisrarelyused.<br />
2<br />
Status lamp (LED)<br />
Thestatuslampprovidesavisualindicationof<strong>the</strong>printerʼs<br />
status.Aredlightindicates<strong>the</strong>printerisnotreadyforuse,while<br />
agreenlightindicates<strong>the</strong>printerisready.<br />
3<br />
Cover<br />
Thecoverisusedtoshield<strong>the</strong>internalcomponentsfrom<strong>the</strong>environment.It<br />
canbeopenedbyrotating<strong>the</strong>handle(8)upandlifting<strong>the</strong>cover.Lifting<strong>the</strong>cover<br />
isnecessaryforroutinemaintenanceandclearingjams.<br />
4<br />
Media roll(Nova4andNova6only)<br />
Themediarollsitson<strong>the</strong>spindle(10)andunwindsasitfeedsinto<strong>the</strong>printer.Using<strong>the</strong>propermedia<br />
rollsizehelpsminimizepaperjams.Referto<strong>the</strong>technicalspecificationsfor<strong>the</strong>propermediarollsizes<br />
foreachprintermodel.<br />
MP Series: Nova4, Nova6, & Nova8 5
<strong>Tour</strong> <strong>the</strong> <strong>Printers</strong><br />
5<br />
Roll steering<br />
Therollsteeringiscomprisedofacollaredarmandarollguidelock(6)<br />
thatfitssnuglyon<strong>the</strong>spindle.Touseitproperly,simplyloosen<strong>the</strong><br />
rollguidelockandmoveitinwardsothatitguides<strong>the</strong>rollagainst<br />
<strong>the</strong>armholding<strong>the</strong>spindle.<br />
6<br />
Roll guide lock<br />
Therollguidelockcanbetightenedandlockedinplacebyturningit<br />
clockwise;orcounterclockwisetoloosenandremove.When<strong>the</strong>roll<br />
guidelockissecured,<strong>the</strong>handleshouldbefacingawayfrom<strong>the</strong>printer.<br />
7<br />
Media track<br />
Themediatrackis<strong>the</strong>slotthatrunsdown<strong>the</strong>sideof<strong>the</strong>printer.Itallowsforeasyloadingfrom<strong>the</strong>side<br />
when<strong>the</strong>prin<strong>the</strong>adisraised.<br />
8<br />
Handle<br />
Thehandlehastwofunctions:itraisesandlowers<br />
<strong>the</strong>prin<strong>the</strong>adduringmedialoadinganditunlocks<br />
<strong>the</strong>lidsoitcanbeopened.<br />
9<br />
Communication ports<br />
Thecommunicationportsarelocatedon<strong>the</strong>right<br />
sideof<strong>the</strong>rearpanel.Theyallow<strong>the</strong>printertobe<br />
connectedtoahostviacabletocommunicate<br />
statusandreceiveprintdata.<br />
10<br />
Spindle(Nova4andNova6only)<br />
Thespindlesuspends<strong>the</strong>mediarollinplacewhileitisbeingfedinto<strong>the</strong>printer.<br />
11<br />
Power connection<br />
Thepowerconnectionison<strong>the</strong>backpanelof<strong>the</strong>printer.Itplugsdirectlyinto<strong>the</strong>wallusingan<br />
internationallystandardizedconnector.Itisonlynecessarytoselect<strong>the</strong>correctcordfor<strong>the</strong>specific<br />
regioninwhich<strong>the</strong>printerwillbeused.<br />
12<br />
Power switch<br />
Thepowerswitch,locatedon<strong>the</strong>backpanelof<strong>the</strong>printer,turns<strong>the</strong>printeronandoff.<br />
13<br />
Fan-fold steering(Nova8only)<br />
Thefan-foldsteeringconsistsofametalsupportbracketwithanalignmenttab.Thebracketis<br />
appropriatelypositionedand<strong>the</strong>nlockeddownusing<strong>the</strong>allenkey(14).<br />
6<br />
MP Series: Nova4, Nova6, & Nova8
<strong>Tour</strong> <strong>the</strong> <strong>Printers</strong><br />
14<br />
Allen key - 2 mm(Nova8only)<br />
Theallenkeyismountedunderneath<strong>the</strong>fan-foldsteeringandis<br />
neededforadjusting<strong>the</strong>fanfoldsteering.<br />
15<br />
Prin<strong>the</strong>ad<br />
Theprin<strong>the</strong>adandprintrollerarecriticalcomponentsof<strong>the</strong>printing<br />
operation.Theprin<strong>the</strong>adremainsstationarywhile<strong>the</strong>rollerforces<br />
<strong>the</strong>mediatopassover<strong>the</strong>energizedprin<strong>the</strong>adresultingin<strong>the</strong>rmal<br />
printing.Itiscriticalthat<strong>the</strong>prin<strong>the</strong>adiswellmaintainedandkept<br />
cleanandfreeofdebristoensureclearandsharpprintouts.The<br />
prin<strong>the</strong>adisconsideredaconsumablecomponentandwilleventually<br />
requirereplacementdependingonuse.However,unlikeo<strong>the</strong>rprinting<br />
technologiesrequiringfrequentreplacement,<strong>the</strong>prin<strong>the</strong>adiscapable<br />
ofprintingseveralthousandinchesbeforereplacementisnecessary.<br />
Theprin<strong>the</strong>adisafieldreplaceablecomponent.<br />
16<br />
Print roller<br />
Theprinterrollerisdrivenbyamotortomove<strong>the</strong>media.Any<br />
imperfectionson<strong>the</strong>rollerwillshowupduringprintingsoitiscritical<br />
thatitbecleanedasinstructedin<strong>the</strong>UserʼsManualtoensurethat<strong>the</strong><br />
rubbermaterialon<strong>the</strong>rollerisnotdamaged.Theprinterrolleris<br />
consideredaconsumablecomponentandwilleventuallyrequire<br />
replacement.Itisafieldreplaceablecomponent.<br />
17<br />
Media Positioning Sensor (MPS)<br />
Themediapositioningsensordetects<strong>the</strong>indexingmarkstoproperly<br />
start<strong>the</strong>printingoperationandconsistentlypositionprintingvertically<br />
on<strong>the</strong>media.Themediapositionsensorcandetecttwogap<br />
positionsandoneblackmarkposition.Referto<strong>the</strong>UserʼsManual<br />
formoredetails.<br />
18<br />
Media guide<br />
Themediaguidekeeps<strong>the</strong>mediapositionedcorrectlyasitisfed<br />
through<strong>the</strong>rollerandprin<strong>the</strong>ad.<br />
19<br />
Outer plate holder<br />
Theouterplateholderisastationarycomponentthatkeeps<strong>the</strong>print<br />
rollerinplace.<br />
MP Series: Nova4, Nova6, & Nova8 7
<strong>Tour</strong> <strong>the</strong> <strong>Printers</strong><br />
Nova4 and Nova6 (Thermal Transfer Models) - Printer Components<br />
1<br />
Print button<br />
Theprintbuttonisusedtofeedalabel,reprintalabel,andprint<br />
astatuslabel.Once<strong>the</strong>printerissetupandindexingproperly<br />
<strong>the</strong>feedbuttonisrarelyused.<br />
2<br />
Status lamp (LED)<br />
Thestatuslampgivesvisualindicationof<strong>the</strong>printerʼsstatus.<br />
Aredlightindicates<strong>the</strong>printerisnotreadyforusewhile<strong>the</strong><br />
greenlightindicates<strong>the</strong>printerisready.<br />
3<br />
Front cover<br />
Thehingedfrontcovershields<strong>the</strong>internalcomponentsfrom<strong>the</strong><br />
environment.Itisopenedtoloadnewribbonsandperformroutinemaintenance.<br />
4<br />
Rear cover<br />
Thehingedrearcovercanbeopenedtogiveadditionalaccesswhennecessary.<br />
5<br />
Media roll(Nova4andNova6only)<br />
Themediarollsitson<strong>the</strong>spindle(14)andunwindsasitfeedsinto<strong>the</strong>printer.Using<strong>the</strong>propermedia<br />
rollsizehelpsminimizepaperjams.Referto<strong>the</strong>technicalspecificationsfor<strong>the</strong>propermediarollsizes<br />
foreachprintermodel.<br />
6<br />
Roll guide lock<br />
Therollguidelockcanbetightenedandlockedinplacebyturningitclockwise;orcounterclockwiseto<br />
loosenandremove.When<strong>the</strong>rollguidelockissecured,<strong>the</strong>handleshouldbefacingawayfrom<strong>the</strong><br />
printer.<br />
7<br />
Roll steering<br />
Therollsteeringiscomprisedofacollaredarmandarollguidelockthatfitssnuglyon<strong>the</strong>spindle(14).<br />
Touseitproperly,simplyloosen<strong>the</strong>rollguidelockandmoveitinwardsothatitguides<strong>the</strong>rollagainst<strong>the</strong><br />
armholding<strong>the</strong>spindle.<br />
8<br />
Media track<br />
Themediatrackis<strong>the</strong>slotthatrunsdown<strong>the</strong>sideof<strong>the</strong>printer.Itallowsforeasyloadingfrom<strong>the</strong>side<br />
when<strong>the</strong>prin<strong>the</strong>adisraised.<br />
8<br />
MP Series: Nova4, Nova6, & Nova8
<strong>Tour</strong> <strong>the</strong> <strong>Printers</strong><br />
9<br />
Handle<br />
Thehandlehastwofunctions:itraisesandlowers<strong>the</strong>prin<strong>the</strong>ad<br />
duringmedialoadinganditunlocks<strong>the</strong>lidsoitcanbeopened.<br />
10<br />
Ink ribbon guide<br />
Theinkribbonguideleads<strong>the</strong>ribbonawayfrom<strong>the</strong>printarea<br />
andinto<strong>the</strong>rewindspool.<br />
11<br />
Rewind spool<br />
Therewindspoolsupportsarewindcoreandwraps<strong>the</strong>used<br />
ribbononto<strong>the</strong>coreafterprinting.<br />
12<br />
Unwind spool<br />
Theunwindspoolsupports<strong>the</strong>supplyribbonandunfurls<strong>the</strong><br />
ribbonasmediaismovingthrough<strong>the</strong>mechanism.<br />
13<br />
Communication ports<br />
Thecommunicationportsarelocatedon<strong>the</strong>rightsideof<strong>the</strong>rear<br />
panel.Theyallow<strong>the</strong>printertobeconnectedtoahostviacable<br />
tocommunicatestatusandreceiveprintdata.<br />
14<br />
Spindle<br />
Thespindlesuspends<strong>the</strong>mediarollinplacewhileitisbeingfed<br />
into<strong>the</strong>printer.<br />
15<br />
Power connection<br />
Thepowerconnectionison<strong>the</strong>backpanelof<strong>the</strong>printer.It<br />
plugsdirectlyinto<strong>the</strong>wallusinganinternationallystandardized<br />
connector.Itisonlynecessarytoselect<strong>the</strong>correctcordfor<strong>the</strong><br />
specificregioninwhich<strong>the</strong>printerwillbeused.<br />
16<br />
Power switch<br />
Thepowerswitch,locatedon<strong>the</strong>backpanelof<strong>the</strong>printer,turns<br />
<strong>the</strong>printeronandoff.<br />
MP Series: Nova4, Nova6, & Nova8 9
Features and Selling Points<br />
Small and Mighty.<br />
Simple to Use.<br />
Build to Last.<br />
Small and Mighty<br />
Small Footprint<br />
TheNovaprintershaveanincrediblysmallfootprint<br />
whichallows<strong>the</strong>mtobeusedinapplicationswhere<br />
spaceislimited.Theircompactsizetakesuplessthan<br />
half<strong>the</strong>spaceofatraditionaldesktoplabelprinterbut<br />
with<strong>the</strong>samedutycycleandstrength.<br />
Full Communications Suite<br />
EachNovaprinterincludestwoserial,oneUSB,andone<br />
E<strong>the</strong>rnetcommunicationsconnection.Theseportsare<br />
includedin<strong>the</strong>standardconfigurationatnoadditionalcosteven<strong>the</strong>E<strong>the</strong>rnetport,whichusuallycarriesapremium<br />
charge,isincludedasastandardfeature.Andifparallel<br />
communicationisrequired,allthatʼsneededisanoptional<br />
accessorycable(availablefromDatamax).<br />
Complete Software Suite<br />
TheNovaprinterscomewithacompletesetofsoftwaretosupportdevelopment,configuration,network<br />
management,labeldesign,DOSmanagement,andWindowsprinting.Referto<strong>the</strong>softwaresectionfor<br />
fur<strong>the</strong>rdetails.<br />
•ComAPI–Supportssoftwaredevelopmentbyproviding<strong>the</strong>properinterfacetosimplifyprinting<br />
operations.<br />
•MPDesign–Easytousenativelabeldesigntoolthatgenerateslabelsin<strong>the</strong>printerʼsnative<br />
commandlanguage.<br />
•NetCenter–Networkedprintermanagementsoftwareforeasyvisualmanagementof<strong>the</strong>printers.<br />
•TeraTerm–DOS-basedterminalprogramallowseasydirectaccesstoprinterconfigurationmenus.<br />
•Drivers–WindowsOSdriverssupportprintingfromWindowsapplications.<br />
•WebBrowserConfiguration–<strong>Printers</strong>canbeconfiguredbyusingastandardinternetbrowserto<br />
access<strong>the</strong>printerʼsonboardconfigurationpage.<br />
10<br />
MP Series: Nova4, Nova6, & Nova8
Features and Selling Points<br />
Simple to Use<br />
Easy Loading<br />
Loading<strong>the</strong>Novaprintersisasimpleprocess.Theleversarelarge<br />
andeasytomanage-soeasythat<strong>the</strong>operationcanbedoneusing<br />
onlyonehandwhilewearingalea<strong>the</strong>rorlatexglove.Toloaddirect<br />
<strong>the</strong>rmalmedia,simplyslip<strong>the</strong>labelrollonto<strong>the</strong>spindle,slide<strong>the</strong><br />
mediainto<strong>the</strong>slot,latchdown<strong>the</strong>prin<strong>the</strong>adandlockdown<strong>the</strong>roll<br />
holder.Because<strong>the</strong>paperpathisslottedthrough<strong>the</strong>sideof<strong>the</strong><br />
printer,<strong>the</strong>rearenodustcoverstoopenorclamshellstounlock.<br />
Loadinga<strong>the</strong>rmaltransfermodelisjustaseasyandrequiresonly2additionalsteps:opening<strong>the</strong><br />
dustcoverandreplacing<strong>the</strong>ribbon.Therearenocomplexlockingleverstoopenorspringloaded<br />
spindlestopullapart.<br />
Print Head Diagnostics<br />
Theprin<strong>the</strong>addiagnosticsfeatureallows<strong>the</strong>printertoelectronicallymonitor<strong>the</strong>statusof<strong>the</strong>prin<strong>the</strong>ad.<br />
If<strong>the</strong>reisafailureinanyof<strong>the</strong>heat(imaging)elements,itiscapableofsendingastatuserrorallowing<br />
<strong>the</strong>usertointerveneandrenderserviceifnecessary.<br />
Peeler with Liner Rewinder<br />
TheNovaʼspeelerwithlinerrewinderrewraps<strong>the</strong>usedlinermaterialintoan<br />
easy-to-disposeroll.Thepeelerwithlinerrewinderallows<strong>the</strong>usertoprint<br />
withminimalinterruptionsandkeep<strong>the</strong>workareaclean.<br />
Universal Power Ready<br />
TheNovaprintersareallequippedwithanauto-rangingpowersupply<br />
making<strong>the</strong>mreadyforuseanywherein<strong>the</strong>world.Unlikeo<strong>the</strong>rsmall<br />
printers,<strong>the</strong>Novaprinterdoesnotrequireanexternalpowerconverter(a.k.abrick)between<strong>the</strong>printer<br />
and<strong>the</strong>walloutlet.Simplyplug<strong>the</strong>printercorddirectlyinto<strong>the</strong>wallandyouarepoweredtoprint.<br />
Built to Last<br />
Proven Reliability<br />
TheNovaprintershavebeeninusesince2001withmillionsofinchesprinted.Itsreliabilityhasbeen<br />
demonstratedin<strong>the</strong>mostruggedofenvironmentssuchasmanufacturingfloors,medicalfacilities,high<br />
volumewarehouses,transportationdocksandevenforkliftmountedapplications.Withitssmallfootprint,<br />
easytousedesignanddurableconstruction,<strong>the</strong>Novaprinterhasprovenitsreliability.<br />
Rugged All Metal Construction<br />
TheNovaprintersareconstructedonasolidcastmetalframeandprotectedwithmetaldiecastcovers.<br />
Unlikeo<strong>the</strong>rsmallprinters,<strong>the</strong>Novaseriesareindustrialprintersthatarebuilttowithstand<strong>the</strong>rigorsof<br />
awarehouseorhighvolumeprintingapplication.<br />
MP Series: Nova4, Nova6, & Nova8 11
Competitive Overview<br />
Novaprintersareuniquelypositionedbetweendesktopandtabletop-sizedprinters.Theyshare<strong>the</strong>same<br />
smallfootprintsizeofmostdesktop-sizedentrylevelprintersand<strong>the</strong>industrialgraderuggednessof<br />
tabletopsizedmid-rangeprinters.Theyare<strong>the</strong>firsttotrulycombineruggedreliabilityinasmallfootprint.<br />
Nova4<br />
Nocompetitoroffers<strong>the</strong>industrialruggednessof<strong>the</strong>Novaprinterinsuchasmallfootprint.TheNova<br />
seriescomesstandardwithaninternalsolidmetalchassisandextrudedaluminumoutershellmakingit<br />
<strong>the</strong>onlysmallprinterconstructedofsolidmetalinsideandout.<br />
ProductImage<br />
Manufacturer/Model<br />
Datamax / Nova4<br />
Direct Thermal (DT)<br />
Datamax / Nova4<br />
Thermal Transfer (TT)<br />
Toshiba-TEC/B-452 Microcom/424<br />
ChassisType Cast Metal<br />
SheetMetal/Plastic SheetMetal/Plastic<br />
ShellType/Material<br />
Extrusion / Aluminum with special<br />
non-stick coating<br />
SingleWall/Plastic SingleWall/Plastic<br />
MediaLoadingPath<br />
Easy access side<br />
slot<br />
Easy access side slot<br />
and slide on <strong>the</strong>rmal<br />
transfer ribbons<br />
Complexprin<strong>the</strong>ad<br />
clamshellunderaside<br />
hingeddustcover<br />
Narrowopeninglowlift<br />
prin<strong>the</strong>ad<br />
PrintWidth/Speed 4.1”/10 IPS 4.16”/4IPS 4.1”/4IPS<br />
MaxRollOD/<br />
Location<br />
5.9”/External (8.5” optional)<br />
6”/External<br />
8”withoptional<br />
externalrack<br />
Density/Method<br />
200dpi(300dpi<br />
optional)/DT<br />
200dpi(300dpi<br />
optional)/TT<br />
300dpi/DT&TT<br />
203dpiDT<br />
(300dpioptional)<br />
Communications<br />
Ports<br />
Serial(2),USB,E<strong>the</strong>rnet<br />
Serial/Parallel Serial,USB,E<strong>the</strong>rnet<br />
E<strong>the</strong>rnet<br />
Standardinternal<br />
Optionalexternal<br />
E<strong>the</strong>rnetadapter<br />
Standardinternal<br />
Peeler Optional Optional Notavailable<br />
ThermalTransfer -- Standard Standard Notavailable<br />
12<br />
MP Series: Nova4, Nova6, & Nova8
Competitive Overview<br />
Nova6<br />
ProductImage<br />
Manufacturer/Model<br />
Datamax / Nova4<br />
Direct Thermal (DT)<br />
Datamax / Nova4<br />
Thermal Transfer (TT)<br />
Microcom/426<br />
ChassisType Cast Metal Metal/Plastic<br />
ShellType/Material Extrusion / Aluminum with special non-stick coating<br />
SingleWall/Plastic<br />
MediaLoadingPath Easy access side slot and cantilever prin<strong>the</strong>ad latch<br />
PrintWidth/Speed 6.6” / 8 IPS<br />
Complexprin<strong>the</strong>adclamshell<br />
underasidehinged<br />
dustcover<br />
6”only/6IPS<br />
MaxRollOD/Location 5.9”/External (8.5” optional)<br />
8”externaloption<br />
Density/Method 200dpi(300dpioptional)/DT200dpi(300dpioptional)/TT203dpiDT(300dpioptional)<br />
CommunicationsPorts Serial(2),USB,E<strong>the</strong>rnet<br />
Serial,USB,E<strong>the</strong>rnet<br />
E<strong>the</strong>rnet Standardinternal Standardinternal<br />
Peeler Optional Notavailable<br />
ThermalTransfer -- Standard Notavailable<br />
MP Series: Nova4, Nova6, & Nova8 13
Competitive Overview<br />
Nova8<br />
ProductImage<br />
Manufacturer/Model Datamax / Nova8 Toshiba-TEC/B-852<br />
ChassisType Cast Metal Metal/Plastic<br />
ShellType/Material<br />
Extrusion / Aluminum with special<br />
non-stick coating<br />
SingleWall/Plastic<br />
MediaLoadingPath<br />
Easy access side slot and cantilever<br />
prin<strong>the</strong>ad latch<br />
Complexprin<strong>the</strong>adclamshellundera<br />
sidehingeddustcover<br />
PrintWidth/Speed 8.5”/up to 6 IPS 8.53”/upto4IPS<br />
MaxRollOD/Location Fan-foldedonly 8”/External<br />
Density/Method 200dpi(300dpioptional)/DT 305DPI/DT&TT<br />
CommunicationsPorts Serial(2),USB, E<strong>the</strong>rnet Serial/Parallel<br />
E<strong>the</strong>rnet Standardinternal ExternalE<strong>the</strong>rnetadapter100/10MB<br />
14<br />
MP Series: Nova4, Nova6, & Nova8
Technical Specifications<br />
Nova4 Nova6 Nova8<br />
Weight<br />
DirectThermal(DT):5.8kg/12lbs<br />
ThermalTransfer(TT):7.2kg/15lbs<br />
DT:6.8kg/15lbs<br />
TT:8.2kg/16.5lbs<br />
DT:7.0kg/15.5lbs<br />
Powerpack 100/240VAC50-60Hz,325VA<br />
Printertechnology Direct<strong>the</strong>rmal/Thermaltransfer<br />
Direct<strong>the</strong>rmal<br />
Printingwidth 104mm(4.125”) 168mm(6-5/8”) 216mm(8-1/2”)<br />
Printingspeed<br />
DT:80–250mm/second<br />
TT:80–250mm/second<br />
Printingresolution 200dpi/300dpi<br />
DT:80–200mm/second<br />
TT:80–200mm/second<br />
200dpi<br />
Upto150mm/second<br />
Media<br />
specifications<br />
Width:40–115mm(1.5”–4.5”)<br />
Length:10mm(0.375”)–unlimited<br />
Thickness:58μm–200μm<br />
Width:40–175mm(1.5”–6.875”)<br />
Length:10mm(0.375”)–unlimited<br />
Thickness:58μm–200μm<br />
Width:150–230mm(5.875”–9”)<br />
Length:10mm(0.375”)–unlimited<br />
Thickness:58μm–180μm<br />
Mediatypes<br />
Rollorfan-foldedpaper<br />
Externalrolldiameter:max215mm(8.5”)<br />
Innercoreofroll:min37mm(1.5”)indiameter<br />
Fan-foldedpaper<br />
ThermalTransfer<br />
inkribbon<br />
Maxwidthofroll:110mm(4.33”)<br />
Innercoreofroll:25mm(1”)<br />
diameter<br />
Maxlength:300m(328yards)<br />
Maxwidthofroll:174mm(6.875”)<br />
Innercoreofroll:25mm(1”)<br />
diameter<br />
Maxlength:300m(328yards)<br />
n/a<br />
Connections<br />
Typefaces<br />
Barcodes<br />
Graphics<br />
(2)RS232ports(upto115kBps)<br />
USB-port<br />
E<strong>the</strong>rnetport(TCP/IP[LPD,RTelnet])<br />
10scalabletypefaces<br />
13scalable,emulatedtypefaces<br />
Supportstruetypetypefaces<br />
Mostcommonbarcodesincludingtwo-dimensional.<br />
Examples:EAN128,Interleaved2of5,Code39andPDF417<br />
Supportsseveralfiletypes<br />
Settingsprogram Internalprogramusingwebbrowser,Telnetorhyperterminal<br />
Counters<br />
Memory<br />
10internalcounters<br />
Flash:4MB/SRAM:512KB/DRAM:8MB<br />
Timeanddate Internalclock,real-time<br />
Prin<strong>the</strong>ad<br />
diagnostic<br />
PHD(PrintHeadDiagnostic)<br />
MP Series: Nova4, Nova6, & Nova8 15
Options & Accessories<br />
TheNovaprintershaveseveraloptionsavailabletohelpmeetyourspecificrequirementsandenhance<br />
yourprintingexperience.Referto<strong>the</strong>subsequentpagesforavailabilityandcompatibility.<br />
Label Taken Sensor Kit<br />
Thelabeltakensensor,alsoknowasLTS,iscommonlyused<br />
with<strong>the</strong>peelerkit.Aphotocellismountedfacingupwardat<strong>the</strong><br />
labelexittodetectwhen<strong>the</strong>labelistaken.Thephotocell<br />
controls<strong>the</strong>printingpacesothat<strong>the</strong>nextlabelisprintedonly<br />
after<strong>the</strong>previouslabelhasbeenremoved.<br />
Large Roll Kit<br />
Thelargerollkitallows<strong>the</strong>printertohandlealargerrollloaded<br />
ontoitsspindlewhichincreases<strong>the</strong>rolldiametercapacityfrom<br />
5.9”(150mm)to8.46”(215mm).Thekitrequiresremoving<strong>the</strong><br />
oldspindleandinstallinganewspindlethatdisplaces<strong>the</strong>roll<br />
fur<strong>the</strong>rfrom<strong>the</strong>printer.<br />
Peeler Kit<br />
Thepeelerkitautomaticallyseparates<strong>the</strong>labelfrom<strong>the</strong>label<br />
liner(backing)bypulling<strong>the</strong>lineroverasharpedgeandwinding<br />
itontoathreeprongedspindle.Thisallows<strong>the</strong>usertotakea<br />
printedlabeldirectlyfrom<strong>the</strong>printerandapplyit.Apeelerkit<br />
alongwithalabeltakensensorkitautomatesapplyinglabelsby<br />
removing<strong>the</strong>labellinerandpausingprintinguntil<strong>the</strong>labelis<br />
taken.<br />
Print Head Diagnostics (PHD)<br />
ThePrintHeadDiagnosticKit(PHD)allows<strong>the</strong>printertosenda<br />
warningwhenaprin<strong>the</strong>adfailuresuchasamissingdotis<br />
detected,allowing<strong>the</strong>usertointerveneandrenderserviceif<br />
necessary.Theprin<strong>the</strong>adcheckcanbedoneasfrequentlyas<br />
aftereverylabelorafterdailyshifts.Theprin<strong>the</strong>adstatuscan<br />
alsobereportedto<strong>the</strong>hostanytimeitisrequested.<br />
16<br />
MP Series: Nova4, Nova6, & Nova8
Options & Accessories Compatibility<br />
Thetablesbelowdescribes<strong>the</strong>optionsandaccessoriescompatiblewith<strong>the</strong>differentNovaprinters.<br />
Options (factory-fitted)<br />
Part No.<br />
Description<br />
Nova4 DT<br />
Nova 4 TT<br />
Nova6 DT<br />
Nova6 TT<br />
Nova8 DT<br />
533541 Peel-offCompleteNova4150mm <br />
533542 Peel-off-KitNova6150mm <br />
533742 BigRollwithPeel-offNova4 <br />
533615 215mmKit <br />
533625-01 LTS-Kit <br />
Accessories<br />
Part No.<br />
Description<br />
Nova4 DT<br />
Nova 4 TT<br />
Nova6 DT<br />
Nova6 TT<br />
Nova8 DT<br />
502543 USB-Cable-Compact/Nova <br />
502631 Daisy-ChainCableCompact/Nova <br />
500006 CableParallel1284C <br />
MP Series: Nova4, Nova6, & Nova8 17
Consumables: Labels & Ribbons<br />
Datamaxoffersseveralstandardmediaprintingmaterialstochoosefromandcanmakealmostanytype<br />
ofcustomlabelyoumayneed.Ifyoudonʼtsee<strong>the</strong>labelorribbonyouneed,callourcustomercareline<br />
at407.523.5650orsendane-mailtosuppliesmarketing@datamaxcorp.com.<br />
Standard Direct Thermal Labels<br />
Standarddirect<strong>the</strong>rmalwhitepaperlabelshaveapermanentadhesiveonasiliconliner.Thecorners<br />
haveasmallradiusand<strong>the</strong>excessmaterialisstrippedfrom<strong>the</strong>liner.Thewidthdimensionisdefinedas<br />
<strong>the</strong>widthof<strong>the</strong>rollasitunwindsandcomesoutof<strong>the</strong>printer.<br />
Direct Thermal Labels<br />
MPS<br />
Setting<br />
Width<br />
(in.)<br />
Height<br />
(in.)<br />
Roll OD (in.)<br />
or<br />
Fan Folded<br />
(FF)<br />
Labels/<br />
Roll or<br />
Stack<br />
Rolls or<br />
Stacks/<br />
Case<br />
Nova4 Nova6 Nova8<br />
D100-250150P1539 Outer 2.50 1.50 4.0 870 4 <br />
D100-400200P1559 Outer 4.00 2.00 6.0 1,780 4 <br />
D100-400200P1539 Outer 4.00 2.00 4.0 665 4 <br />
D100-400300P1559 Outer 4.00 3.00 6.0 1210 4 <br />
D100-400300P1539 Outer 4.00 3.00 4.0 450 4 <br />
D100-400400P1559 Outer 4.00 4.00 6.0 910 4 <br />
D100-400400P1539 Outer 4.00 4.00 4.0 340 4 <br />
301970-FF Outer 4.00 6.00 FF 1,500 1 <br />
301970-E-FF Outer 4.00 6.00 FF 1,500 1 <br />
D100-400600P1559 Outer 4.00 6.00 6.0 610 4 <br />
D100-400600P1539 Outer 4.00 6.00 4.0 230 4 <br />
D100-600400PFF Outer 6.00 4.00 FF 1,500 1 <br />
<br />
<br />
<br />
<br />
D100-600400P1559 Outer 6.00 4.00 6.0 910 4<br />
<br />
18<br />
MP Series: Nova4, Nova6, & Nova8
Consumables: Labels & Ribbons<br />
Standard Thermal Transfer Labels<br />
Standard<strong>the</strong>rmaltransferwhitepaperlabelshaveapermanentadhesiveonasiliconliner.Thecorners<br />
haveasmallradiusand<strong>the</strong>excessmaterialisstrippedfrom<strong>the</strong>liner.Thewidthdimensionisdefinedas<br />
<strong>the</strong>widthof<strong>the</strong>rollasitunwindsandcomesoutof<strong>the</strong>printer.<br />
Thermal Transfer<br />
Labels<br />
MPS<br />
Setting<br />
Width<br />
(in.)<br />
Height<br />
(in.)<br />
Core ID<br />
(in.)<br />
Roll OD (in.) or<br />
Fan Folded (FF)<br />
Labels/Roll<br />
or Stack<br />
Rolls or Stacks<br />
per Case<br />
Nova4<br />
420367-FF Outer 2.00 1.00 None FF 12,600 2 <br />
420902-FF Outer 2.50 1.50 None FF 3,500 2 <br />
420969-FF Outer 3.00 2.00 None FF 2,500 2 <br />
420918-FF Outer 3.00 5.00 None FF 1,400 2 <br />
420931-FF Outer 3.50 1.00 None FF 5,000 1 <br />
420924-FF Outer 4.00 2.00 None FF 2,500 1 <br />
420985-FF* Outer 4.00 3.00 None FF 2,500 1 <br />
T100-400400P1559 Outer 4.00 4.00 1.5 6.0 960 4 <br />
420968-FF Outer 4.00 4.00 None FF 1,600 2 <br />
T100-400600P1559 Outer 4.00 6.00 1.5 6.0 650 4 <br />
420970-FF* Outer 4.00 6.00 None FF 1,500 1 <br />
420959-P Outer 4.00 6.00 None FF 2,500 2 <br />
420955-FF Outer 4.00 6.50 None FF 1,500 1 <br />
420945-FF Outer 4.00 13.00 None FF 550 1 <br />
T100-400200P1559 Outer 4.00 2.00 1.5 6.0 1830 4 <br />
420901-FF Outer 5.00 3.00 None FF 2,000 1 <br />
420193-FF* Outer 6.00 4.00 None FF 1,500 1 <br />
Nova6<br />
Standard Thermal Transfer Ribbons<br />
Thetablebelowlistsseveralribbonscompatiblewith<strong>the</strong>Novaseriesprinters.All<strong>the</strong>ribbonsimagein<br />
black.Ifyouneedaribbonthatisnotlisted,contactourcustomercarecenter.<br />
Part Number Material Width Length Rolls/ Case Nova4 Nova6<br />
IQWax-060300 Wax 2.36"(60mm) 984'(300M) 24 <br />
IQMid-060300 Wax/Resin 2.36"(60mm) 984'(300M) 24 <br />
IQWax-089300 Wax 3.50"(89mm) 984'(300M) 24 <br />
IQMid-089300 Wax/Resin 3.50"(89mm) 984'(300M) 24 <br />
IQWax-110300 Wax 4.33"(110mm) 984'(300M) 24 <br />
IQMid-110300 Wax/Resin 4.33"(110mm) 984'(300M) 24 <br />
IQWax-130300 Wax 5.12"(130mm) 984'(300M) 24 <br />
IQMid-130300 Wax/Resin 5.12"(130mm) 984'(300M) 24 <br />
IQWax-165300 Wax 6.5"(165mm) 984'(300M) 12 <br />
IQMid-165300 Wax/Resin 6.5"(165mm) 984'(300M) 12 <br />
MP Series: Nova4, Nova6, & Nova8 19
Software<br />
Windows OS Drivers<br />
ThelatestWindowsOSdriversfor<strong>the</strong>Novaprintersareavailableatwww.datamaxcorp.comfordownload<br />
andinstallationonyourcomputer.Thesedriversenable<strong>the</strong>usertoprinttoaNovaprinterfromany<br />
Windowsapplicationthatsupportsprinting.Thedrivershavetobeaddedto<strong>the</strong>operatingsystemand<br />
selectedvia<strong>the</strong>softwareapplication.<br />
Com API – Development Tools<br />
TheNovaprintershaveCommunicationApplicationProgramInterface(ComAPI)thatprovidesasimple<br />
interfacebetweenanapplicationand<strong>the</strong>printersandterminals.Supportfilesareavailableforsoftware<br />
programmerstomakeiteasyfor<strong>the</strong>mtointerfacewith<strong>the</strong>printer.TheComAPIsupportfilescanbe<br />
downloadedfrom<strong>the</strong>Datamaxwebsiteatwww.datamaxcorp.com.<br />
•AvailableasaDLL(DynamicallyLinkedLibrary)<br />
•SupportsWin95/98,WinNT,Win2000andWinXP<br />
•Supportstruetwo-waycommunicationonserialandNetboxports<br />
•Simpleinterfacewithafewhigh-levelfunctions<br />
•Communicationisoptimizedforspeed<br />
•Keepstrackofwhichlabelshavebeendownloadedto<strong>the</strong>printerandwhichisactive,evenif<strong>the</strong>printer<br />
hasbeenrestarted<br />
•Supportsmulti-threading<br />
NetCenter – Networked Printer Manager<br />
NetCenteris<strong>the</strong>perfectsoftwaretool<br />
forfindingandmanaging<strong>the</strong>Nova<br />
printersconnectedto<strong>the</strong>samelocal<br />
areanetwork(LAN).Allprintersare<br />
automaticallydetectedandlistedin<br />
<strong>the</strong>intuitivegraphicaluserinterface.<br />
Thelistshowsnetworksettings,<br />
firmwareversion,serialnumberand<br />
currentstatusforeachprinter,making<br />
iteasytoseewhichprintersare<br />
onlineandready,whenpaperor<br />
ribbonneedstobechanged,whento<br />
configureprinternetworksettingsandwhentomanagefirmwareupgrades.NetCenteralsoprovideseasy<br />
accesstoeachprinterusing<strong>the</strong>mostcommonnetworkprotocolssavingnetworkadministratorstimeand<br />
effort.<br />
20<br />
MP Series: Nova4, Nova6, & Nova8
Software<br />
MP Design – Label Design<br />
MPDesignisapowerfullabeldesignsoftwarewhichprogramslabelformatsin<strong>the</strong>Novaprintersʼnative<br />
commandlanguage,Labelpoint.MPDesignisincludedatnochargewi<strong>the</strong>veryprinterandisalso<br />
availabletobedownloadedatwww.datamaxcorp.com.<br />
MPDesignallows<strong>the</strong>usertocreatestandardizedlabelformatsandoptimizeprintingwithoutlearning<strong>the</strong><br />
Labelpointlanguage.<br />
TeraTerm – Terminal Printer Configurator<br />
TeraTermisaneasytouseDOSterminalprogramforconfiguring<strong>the</strong>Novaprinters.Itgivesyouaccess<br />
to<strong>the</strong>printerʼsinternalsetupmenuwhereallnecessaryparameterscanbeset,e.g.,portandnetwork<br />
settings,printandlabelsettings.TeraTermisidealwhenworkinginoperatingsystemsthatdonot<br />
supportWindowsapplications.<br />
Labelpoint<br />
Labelpointisasimpleyetpowerfulcommandlanguagethatcontrols<strong>the</strong>Novaprinters.<br />
Moreinformationaboutall<strong>the</strong>functionsandparametersofLabelpointisavailableon<strong>the</strong>productCD<br />
deliveredwith<strong>the</strong>printerandon<strong>the</strong>Datamaxwebsite.<br />
Web Browser Configuration<br />
AnHTMLconfigurationmenuresidesin<strong>the</strong>printerandcanbeaccessedusinganHTMLbrowser.Once<br />
all<strong>the</strong>networkinformationin<strong>the</strong>printerhasbeenset,<strong>the</strong>configurationmenucanbeaccessedby<br />
entering<strong>the</strong>printerʼsIPaddressonawebbrowsersuchasInternetExplorerorNetscape.Themenu<br />
allows<strong>the</strong>usertoviewandchange<strong>the</strong>printerʼsconfigurationparameters.<br />
Printer Firmware<br />
Thefirmwarecontrolshow<strong>the</strong>printeroperatesandreactstocommands.Developmentupdatesare<br />
alwaysbeingmadetoimproveperformanceandenhanceoraddfeatures.Theseupdatesarepostedat<br />
www.datamaxcorp.comandavailablefordownloadandloadingtoyourprinter.<br />
MP Series: Nova4, Nova6, & Nova8 21
Frequently Asked Questions<br />
Thermal Transfer<br />
Can <strong>the</strong>rmal transfer labels be printed using Nova printers?<br />
Yes,<strong>the</strong>Nova4andNova6printersareavailablewitha<strong>the</strong>rmaltransferprintingoption.<br />
Command Language<br />
What command language do <strong>the</strong> printers use?<br />
Theprintersuse<strong>the</strong>LabelPointcommandlanguage.LabelPointisanASCIIbasedlanguagewhichcan<br />
beeasilyinterpreted,generated,andedited.<br />
Printer Compatibility<br />
Are <strong>the</strong> new Datamax MP Nova products compatible with <strong>the</strong> Imaje products?<br />
Yes,<strong>the</strong>onlychangesare<strong>the</strong>brandsandmodelnumbersyouwillbeordering.Pleasereference<strong>the</strong><br />
tablesbelowtofind<strong>the</strong>equivalentmodelnumberyouwillbeorderingfromDatamax.Allprintersshould<br />
beorderedusing<strong>the</strong>Datamaxpartnumber.<br />
DMX Model # Imaje AB Part # Printer Description<br />
61-7451-01 745130 MPNova4DT200dpiPrinter,ROHS<br />
61-7451-02 745140 MPNova4TT200dpiPrinter,ROHS<br />
61-7451-03 745160 MPNova4DT300dpiPrinter,ROHS<br />
61-7451-04 745165 MPNova4TT300dpiPrinter,ROHS<br />
61-7451-05 745130,533541 MPNova4DT200dpiPrinterw/Peel-OffKit<br />
61-7451-06 745140,533541 MPNova4TT200dpiPrinterw/Peel-OffKit<br />
61-7451-07 745165,533541 MPNova4TT300dpiPrinterw/Peel-OffKit<br />
61-7451-08 745130,533615 MPNova4DT200dpiPrinterw/215MMKit<br />
61-7451-09 745130,533742 MPNova4DT200dpiPrinterw/BigRollP-O<br />
61-7451-10 745140,533742 MPNova4TT200dpiPrinterw/BigRollP-O<br />
61-7451-11 745140,533541,533625 MPNova4TT200dpiPrinterw/P-O,LTS<br />
61-7451-12 745165,533541,533615 MPNova4TT300dpiPrinterw/P-O,215MM<br />
61-7651-01 765130 MPNova6DT200dpiPrinter,ROHS<br />
61-7651-02 765140 MPNova6TT200dpiPrinter,ROHS<br />
61-7651-03 765140,533615 MPNova6TT200dpiPRTw/215MMKit<br />
61-7651-04 765140,533542 MPNova6TT200dpiPRTw/Peel-OffKit<br />
61-7651-05 765130,533542 MPNova6DT200dpiPRTw/Peel-OffKit<br />
61-7651-06 765140,533542,533625 MPNova6TT200dpiPRTw/P-O<S<br />
61-7851-01 785130 MPNova8DT200dpiPrinter,ROHS<br />
22<br />
MP Series: Nova4, Nova6, & Nova8
Frequently Asked Questions<br />
From whom can I order Nova printers?<br />
Asareseller,youcanpurchaseNovaprintersdirectlyfromDatamax.<br />
Repair Services<br />
Where can I get <strong>the</strong> Nova printers serviced?<br />
YoucanbecomeanauthorizedserviceproviderthroughtrainingatDatamax,oryoucanreturn<strong>the</strong><br />
productstoDatamaxforrepair.<br />
Technical Services<br />
Who should I contact for technical support?<br />
Asanauthorizedreseller,youare<strong>the</strong>firstlevelofsupportforyourcustomer.Datamaxwillsupportany<br />
technicalquestionsthatyouareunabletoprovide.Helpisavailableatanyof<strong>the</strong>regionalofficeslisted<br />
below:<br />
DatamaxCorporate-HQ DatamaxInternational<br />
DatamaxAsia-Pacific DatamaxLatinAmerica<br />
Orlando,FLUSA<br />
Monday-Friday<br />
8:00am-6:00pmEST<br />
Tel:407-523-5540<br />
Fax:407-523-5542<br />
Harlow,EssexUK<br />
Monday-Friday<br />
0900-1700GMT<br />
Tel:+44(0)1279772233<br />
Fax:+44(0)1279772249<br />
Singapore<br />
Monday-Friday<br />
0830-1730<br />
Tel:+6565422611<br />
Fax:+6565423611<br />
Orlando,FLUSA<br />
Monday-Friday<br />
8:00am-5:00pmEST<br />
Tel:407-523-5540<br />
Fax:407-523-5542<br />
MP Series: Nova4, Nova6, & Nova8 23
Repair / Warranty<br />
Preventive Maintenance<br />
Datamaxrecommendsregularlyscheduledmaintenancetokeep<br />
yourprinteroperatingreliablywithuninterruptedservice.<br />
Tobesafe,DatamaxrecommendscleaningyourprinterusingNova<br />
cleaningclothsasinstructedin<strong>the</strong>userʼsguidebetweeneveryroll<br />
change.<br />
Reference<strong>the</strong>graphsbelowtomatchyourusageandprint<br />
method(direct<strong>the</strong>rmalor<strong>the</strong>rmaltransfer)todeterminehow<br />
oftenyoushouldbecleaningyourprin<strong>the</strong>ad.<br />
Warranty Statement<br />
Nova <strong>Printers</strong> - Limited Warranty Statement<br />
Datamaxwarrantsto<strong>the</strong>Purchaserthatundernormaluseandservice<strong>the</strong>Novaprinters(with<strong>the</strong><br />
exceptionof<strong>the</strong><strong>the</strong>rmalprin<strong>the</strong>adandplatenroller)purchasedhereundershallbefreefromdefectsin<br />
materialandworkmanshipforaperiodoftwelvemonthsfrom<strong>the</strong>dateofshipmentfromDatamaxor2<br />
millionlinearinchesofuse,whichevercomesfirst.<br />
You may extend your warranty an additional year at no extra charge if you register within <strong>the</strong> first<br />
three months of ownership.<br />
Expendableand/orconsumableitemsorparts(suchaslamps,fuses,labelsandribbons)arenotcovered<br />
underthiswarranty.Thiswarrantydoesnotcoverequipmentorparts,whichhavebeenmisused,altered,<br />
neglected,handledcarelessly,orusedforpurposeso<strong>the</strong>rthanthoseforwhich<strong>the</strong>yweremanufactured.<br />
Thiswarrantyalsodoesnotcoverloss,damagesresultingfromaccident,ordamagesresultingfrom<br />
unauthorizedservice.<br />
***IMPORTANT***<br />
You may extend your warranty an additional year at no extra charge if you register your printer<br />
within <strong>the</strong> first three months of ownership.Registrationisdonebymailingin<strong>the</strong>warrantycard<br />
providedin<strong>the</strong>boxwi<strong>the</strong>veryprinter.<br />
Expendableand/orconsumableitemsorparts(suchaslamps,fuses,labelsandribbons)arenotcovered<br />
underthiswarranty.Thiswarrantydoesnotcoverequipmentorparts,whichhavebeenmisused,altered,<br />
neglected,handledcarelessly,orusedforpurposeso<strong>the</strong>rthanthoseforwhich<strong>the</strong>yweremanufactured.<br />
Thiswarrantyalsodoesnotcoverloss,damagesresultingfromaccident,ordamagesresultingfrom<br />
unauthorizedservice.<br />
24<br />
MP Series: Nova4, Nova6, & Nova8
Repair / Warranty<br />
Thermal Prin<strong>the</strong>ad<br />
Thiswarrantyislimitedtoaperiodoftwelvemonths,or1,000,000linearinchesofuse,whichevercomes<br />
first.Thiswarrantydoesnotcoverprin<strong>the</strong>adswhichhavebeenmisused,altered,neglected,handled<br />
carelessly,ordamagedduetoimpropercleaning,unauthorizedrepairs,orusingmedianotintendedfor<br />
<strong>the</strong>rmalprinting.<br />
Warranty Service Procedures<br />
Ifadefectshouldoccurduring<strong>the</strong>warrantyperiod,<strong>the</strong>defectiveunitshallbereturned,freightand<br />
insuranceprepaid,in<strong>the</strong>originalshippingcontainer,to:<br />
DatamaxCorporation(USA)<br />
4501ParkwayCommerceBlvd.<br />
Orlando,Florida,32808<br />
DatamaxCorporation(Europe)<br />
HerbertHouse,ElizabethWay<br />
ThePinnacles<br />
Harlow,EssexCM195FEUK<br />
AReturnMaterialAuthorization(RMA)numbermustbeissuedbefore<strong>the</strong>productcanbereturned.To<br />
openanRMApleasecall<strong>the</strong>DatamaxRepairServicesdepartmentat407-523-5540(US)or<br />
+44-127-9-772200(Europe).PleaseincludeyourRMAnumberon<strong>the</strong>outsideof<strong>the</strong>boxandon<strong>the</strong><br />
shippingdocument.Includeacontactname,actiondesired,adetaileddescriptionof<strong>the</strong>problem(s),<br />
andexampleswhenpossiblewith<strong>the</strong>defectiveunit.<br />
Datamaxshallnotberesponsibleforanylossordamagesincurredinshipping.Anywarrantyworktobe<br />
performedbyDatamaxshallbesubjecttoconfirmationthatsuchproductmeetsDatamaxwarranty.In<strong>the</strong><br />
eventofadefectcoveredbyitswarranty,Datamaxwillreturn<strong>the</strong>repairedorreplacedproductto<strong>the</strong><br />
PurchaseratDatamax'scost.Withrespecttoadefectinhardwarecoveredby<strong>the</strong>warranty,<strong>the</strong>warranty<br />
shallcontinueineffectuntil<strong>the</strong>endof<strong>the</strong>originalwarrantyperiod,orforsixty(60)daysafter<strong>the</strong>repairor<br />
replacement,whicheverislater.<br />
Repair Services<br />
Non-warrantyrepairservicesareavailablethroughDatamaxandauthorizedrepaircenters.Contact<br />
Datamaxregionalofficeoryourlocalresellerforinformationonyournearestrepairservicescenter.<br />
Ifyouwouldliketobecomeacertifiedrepaircenter,contactyourregionalsalesrepresentative.<br />
MP Series: Nova4, Nova6, & Nova8 25
Resellers and Partners<br />
Becoming a Reseller<br />
Qualifiedresellersmaypurchase<strong>the</strong>MPSeriesprintersdirectlyfromDatamax.Resellersmayalsobe<br />
eligibleforbecominganauthorizedrepaircenter.Toqualifyforreselling<strong>the</strong>DatamaxMPSeriesprinters<br />
youmustmeet<strong>the</strong>followingcriteria:<br />
• Application Specialization–Youmustbefamiliarwith<strong>the</strong>applicationandanactiveparticipantin<strong>the</strong><br />
printerinstallation.<br />
• Deal Direct–Youmustdealdirectlywith<strong>the</strong>enduserfor<strong>the</strong>saleof<strong>the</strong>product.<br />
• Reseller Agreement–YoumusthaveavalidreselleragreementwithDatamax.<br />
• Product Training–Youmustattendproducttraining(ei<strong>the</strong>ronlineoronsite)andremaincurrenton<br />
productupdatesandnewreleases.<br />
• Service Training–YoumustattendonsiterepairtrainingatDatamaxheadquarters.Thisisonly<br />
necessaryifyouwillbeperformingrepairs.<br />
Certification Partners<br />
IfyouareinterestedincertifyinganyDatamaxprinterforusewithyoursoftwaresolutionortestingfor<br />
compatibilitywithyourhardware,simplycontactyourDatamaxregionalsalesperson.Datamaxisalways<br />
lookingforgoodcertificationpartnerseventhoughyoumaynotresell<strong>the</strong>product.<br />
Software<br />
Softwarecertificationiscrucialtobeingabletorecommendareliableprintingsolutiontoanenduser.<br />
Datamaxwillsupportprintercertificationto<strong>the</strong>extentofsupplyinghardwareandassigningpersonnelto<br />
<strong>the</strong>certificationeffort.<br />
Hardware<br />
Whe<strong>the</strong>ryouareacomputer,scanner,orforkliftmanufacturer,wewouldliketoworkwithyoutoput<br />
toge<strong>the</strong>r<strong>the</strong>besthardwaresolutioncombinationpossiblefor<strong>the</strong>enduser.Contactusforloanerprinters<br />
totestwithyourhardwareorworkonanapplicationsolutiontoge<strong>the</strong>r.<br />
Consumables<br />
Weunderstandthatmanysolutionsrequirecustomizedprintingmaterialsandthosematerialsshouldbe<br />
thoroughlytestedbeforeproduction.Contactusifyouwouldliketocertifyyourmaterialsorifyouwould<br />
liketoworkwithusonacustomsolution.<br />
Integrators<br />
Ifyouareputting<strong>the</strong>solutiontoge<strong>the</strong>rforyourcustomerandinneedoftestprinters,contactusforsome<br />
loanerequipmentanddirectsupport.Wecanhelpyougettoasolutionfasterwithoursupportand<br />
recommendations.<br />
Getting a Quotation<br />
Datamaxprimarilysellsthroughvalueaddedresellers.Ifyoudonʼthaveareseller,contactyourDatamax<br />
regionalrepresentativeforassistance.Datamaxcanalsoassistyouwithfinding<strong>the</strong>rightsystem<br />
integratororvalueaddresellerwithasoftwareapplicationsolutionandadditionalhardwaresuch<br />
computersandscannerstosuityourneeds.<br />
26<br />
MP Series: Nova4, Nova6, & Nova8
Agency Approvals<br />
UL19503rdEdition<br />
CAN/CSAC22.2No.950-95<br />
Electromagnetic Compatibility(EMC-Directive) 89/336 /EECandamendment93/68/EEC,measured<br />
through<strong>the</strong>Europeanstandards:<br />
EN61000-6-2:2001:GenericimmunitystandardforIndustrialenvironment<br />
EN61000-6-3:2001:Genericemissionstandardforresidential,commercialandlight-industrial<br />
environments<br />
Low Voltage(LVD-Directive) 73/23/EECandamendment93/68/EEC,measuredthrough<strong>the</strong>European<br />
standard:<br />
IEC60950-1:20011stEdition<br />
Machinery DirectiveAFS1994:48(98/37/EC).Therequirementsconcerningmechanicalrisksin<strong>the</strong><br />
standardEN60950-1coverall<strong>the</strong>requirementsin<strong>the</strong>MachineryDirectiveasstatedbyariskanalysis.<br />
Themanufacturerdeclaresundersoleresponsibilitythatthisproductconformsto<strong>the</strong><br />
followingstandardsoro<strong>the</strong>rnormativedocuments:<br />
EMC:EN55022(1998)ClassB<br />
EN50024(1998)<br />
Safety:Thisproductcomplieswith<strong>the</strong>requirementsofEN60950-1,1stEdition<br />
The Undersigned hereby declares that <strong>the</strong>se devices comply with Part 15 of <strong>the</strong> FCC Rules according<br />
to <strong>the</strong> following specifications:<br />
FCCPart15,SubpartB,Section15.107(Conductedemissions)andSection15.109(RFemissions)for<br />
ClassBDigitaldevices.<br />
Supplementary Information<br />
Thisdevicecomplieswithpart15of<strong>the</strong>FCCRules.Operationissubjectto<strong>the</strong>followingtwoconditions:<br />
(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference<br />
received,includinginterferencethatmaycauseundesiredoperation.<br />
MP Series: Nova4, Nova6, & Nova8 27
Ordering<br />
Toensureyouorderandreceive<strong>the</strong>correctprinter,identify<strong>the</strong>followingcriteriapriortocontactingyour<br />
Datamaxrepresentativeorlog-intoDatamaxʼsE-Centertoconfigureyourprinter.<br />
1. Select <strong>the</strong> Printer Model<br />
Using<strong>the</strong>tablebelow,selectaprintermodelnumberbydetermining<strong>the</strong>following:<br />
1. Print Width–Selectfrom4”,6”or8”widths.<br />
2. Resolution–Select<strong>the</strong>printresolution,200or300dpi<br />
3. Thermal Transfer–Determineifyouneed<strong>the</strong>rmaltransferprinting.<br />
4. Options-Select<strong>the</strong>appropriateoptionforyourapplication.<br />
Model No. Description Print Width Resolution<br />
Thermal Transfer<br />
Large Roll Holder<br />
Peeler<br />
Label Taken Sensor<br />
Prin<strong>the</strong>ad Diagnostic<br />
61-7451-01 MPNOVA4DT200PRTKITROHS 4 200 <br />
61-7451-02 MPNOVA4TT200PRTKITROHS 4 200 <br />
61-7451-03 MPNOVA4DT300PRTKITROHS 4 300 <br />
61-7451-04 MPNOVA4TT300PRTKITROHS 4 300 <br />
61-7451-05 MPNOVA4DT200PRTW/PEEL-OFF 4 200 <br />
61-7451-06 MPNOVA4TT200PRTW/PEEL-OFF 4 200 <br />
61-7451-07 MPNOVA4TT300PRTW/PEELOFF 4 300 <br />
61-7451-08 MPNOVA4DT200PRTW215MMKIT 4 200 <br />
61-7451-09 MPNOVA4DT200PRTW/BIGRLP-O 4 200 <br />
61-7451-10 MPNOVA4TT200PRTW/BIGRLP-O 4 200 <br />
61-7451-11 MPNOVA4TT200PRTW/P-O<S 4 200 <br />
61-7451-12 MPNOVA4TT300PRTW/P-O&215MM 4 300 <br />
61-7651-01 MPNOVA6DT200PRTKITROHS 6 200 <br />
61-7651-02 MPNOVA6TT200PRTKITROHS 6 200 <br />
61-7651-03 MPNOVA6TT200PRTW/215MMKIT 6 200 <br />
61-7651-04 MPNOVA6TT200PRTW/PEEL-OFF 6 200 <br />
61-7651-05 MPNOVA6DT200PRTW/PEEL-OFF 6 200 <br />
61-7651-06 MPNOVA6TT200PRTW/PO<S 6 200 <br />
61-7851-01 MPNOVA8DT200PRTKITROHS 8 200 <br />
28<br />
MP Series: Nova4, Nova6, & Nova8
Ordering<br />
2. Select a Power Cord<br />
Selectapowercordoptionfrom<strong>the</strong>tablebelow.Thecordisincludedatnocharge,butyoumayoptnot<br />
toincludeacord.<br />
Part No.<br />
Description<br />
000554 PowerCordEUBlack<br />
001463 PowerCordUSA/CanadaBlack<br />
001464 PowerCordUKBlack<br />
100146 PowerCordSwissBlack<br />
100147 PowerCordDenmarkBlack<br />
100148 PowerCordOceanicBlack<br />
100149 PowerCordChinaBlack<br />
3. Select an Interface Option<br />
Selectanoptionalcommunicationcabletobeincludedin<strong>the</strong>boxwith<strong>the</strong>printerfrom<strong>the</strong>tablebelow.<br />
Youcanalsooptnottoincludeacableatnoadditionalcharge.<br />
Part No.<br />
Description<br />
540707 ParalleltoSerialConverterCable<br />
502543 USB-CableCompact/Nova<br />
502631 DaisyChainCableCompact/Nova<br />
MP Series: Nova4, Nova6, & Nova8 29
Notes<br />
MP Series: Nova4, Nova6, & Nova8
Notes<br />
MP Series: Nova4, Nova6, & Nova8
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