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IDEA Cellular Limited<br />
Account No. : 100031418584<br />
Mobile No. : 9990370660<br />
FCS SOFTWARE SOLUTIONS LTD<br />
Mr. AMIT KUMAR<br />
PLOT NO-83<br />
NSEZ<br />
PHASE-2<br />
NOIDA 201305<br />
UP<br />
Bill Number : 0196783949<br />
Bill Date<br />
Bill Period<br />
:<br />
:<br />
10-Nov-2014<br />
22-Oct-2014 to 09-Nov-2014<br />
Service Tax No : AAACB2100PST007<br />
Credit Limit : 1400.00<br />
Security Deposit : 0.00<br />
There's a substitute for paper.There's none for trees.Go paperless, Opt for only EBILL.Send SMS ACTEBILL to 12345<br />
Previous Bill Amount<br />
A<br />
Payments<br />
B<br />
Adjustments<br />
C<br />
Current Charges<br />
D<br />
Total Amount Due<br />
A - B + C + D<br />
Due Date<br />
{nN>bm ~H$m`m ^wJVmZ ES>OñQ>_|Q>g² dV©_mZ ewëH$ <strong>Hw$b</strong> <strong>Xo`</strong> <strong>am</strong>{e ^wJVmZ <strong>Xo`</strong> {V{W<br />
Total Amount Payable<br />
After Due Date<br />
<strong>Xo`</strong> {XZm§H$ níMmV {H$ <strong>Xo`</strong><br />
<strong>am</strong>{e<br />
0.00<br />
0.00<br />
0.00 842.70<br />
842.70<br />
25-Nov-2014<br />
892.70<br />
Please pay your bill before due date to avoid late payment charges<br />
Summary of Charges<br />
Particulars<br />
Current Charges<br />
Monthly Charges<br />
Feature Charges<br />
Usage & VAS Charges<br />
Ro<strong>am</strong>ing Charges<br />
One Time Charges<br />
Other Credits & Charges<br />
Discounts<br />
Service Tax<br />
Total Current Charges<br />
Total Amount Due<br />
/ {<strong>ddaU</strong> Amount (`). /<br />
Balance Carried Forward(A-B+C)<br />
/ Ny>Q><br />
/ godm H$a<br />
/ dV©_mZ ewëH$<br />
/ _m{gH$ ewëH$<br />
/ gw{dYm ewëH$<br />
/ Cn^moJ ewëH$<br />
/<strong>am</strong>oq_J ewëH$<br />
EC + HEC (@3 % on Service Tax )<br />
/ {nN>bm eof<br />
/EH$_wíV ewëH$<br />
/AÝ` H«o${S>Q> VWm ewëH$<br />
/ <strong>Hw$b</strong> dV©_mZ ewëH$<br />
/ <strong>Hw$b</strong> <strong>Xo`</strong> <strong>am</strong>{e<br />
@12.00%<br />
750.00<br />
0.00<br />
0.00<br />
0.00<br />
0.00<br />
0.00<br />
0.00<br />
90.00<br />
2.70<br />
<strong>am</strong>{e<br />
0.00<br />
750.00<br />
0.00<br />
0.00<br />
0.00<br />
0.00<br />
0.00<br />
0.00<br />
90.00<br />
2.70<br />
842.70<br />
842.70<br />
(`).<br />
For General Information dial 12345, for Service Requests and Complaints dial Customer Care no. 198 (Toll Free) from your IDEA mobile. e-mail: customercare@idea.adityabirla.com<br />
Please provide your e-mail address ___________________________<br />
IDEA Cellular Limited.<br />
REMITTANCE SLIP (To be enclosed with your payment)<br />
Please mention your n<strong>am</strong>e and Mobile No. at the back of the Cheque<br />
Please draw your Cheque/D.D favouring "IDEA Cellular Ltd. A/C. No. 100031418584"<br />
PAYMENT DETAILS<br />
Account Number:<br />
100031418584 Invoice No: 0196783949<br />
Due Date:<br />
25-Nov-2014<br />
FCS SOFTWARE SOLUTIONS LTD<br />
Cheque<br />
Bank & Branch:<br />
Demand Draft<br />
Cellular No:<br />
Cheque/D.D.No:<br />
9990370660<br />
Date: Amount :<br />
Total Amt Due:<br />
Pay your bill Online : 1) Just log onto www.ideacellular.com and go to My Account* 2) Use Express Bill Pay option on our website to pay without logging in*<br />
One time instructions : Opt for ECS for your bank account or provide us the standing instruction on your credit card<br />
Other Options : Visit your nearest My Idea showroom (To know your nearest My Idea, Please dial *121#) and pay by Cash, Cheque or Credit Card.<br />
* Not applicable for Company paid connections<br />
842.70<br />
IDEA Cellular Limited Registered Office: Suman Towers, Plot No.18, Sector-11, Gandhinagar 382011<br />
Page 1<br />
of 4
STATEMENT OF ACCOUNT<br />
Account No.: 100031418584 Bill No.: 0196783949<br />
Bill Date : 10-Nov-2014<br />
Summary of Charges for Mobile No. 9990370660<br />
Balance Carried Forward<br />
Sr. No. Description Date Amount Total Amount<br />
Previous Bill Amount 0.00<br />
Total 0.00<br />
Customer Information<br />
1. These terms and conditions are in addition to and without prejudice to those contained in the Customer Service Application Form (CSA), and accepted by the subscriber. All terms and conditions<br />
herein shall have the s<strong>am</strong>e meaning as defined in CSA Form.<br />
2. The subscriber also has the option to pay through cash at authorized cash collection centers, (Authorized by IDEA Cellular Ltd).Crossed cheques / draft drawn in favour of IDEA Cellular Limited payable<br />
at Delhi & credit card authorization slips/standing instructions on credit cards.<br />
3. Cash payments SHOULD NOT be sent by mail or dropped in the cheque collection boxes. Please make the cash payments at any of our MY IDEA Showroom or at retail outlets through V-topup.<br />
4. Drop your cheques ONLY at our designated cheque collection drop boxes. Post-dated or otherwise invalid / non-bankable/outstation cheques are not acceptable.<br />
5. Fill in complete details including Cheque / Draft Number, drawee bank and branch on the remittance slip and write your Account number, cellular phone number and n<strong>am</strong>e on the reverse of the Cheque / Draft.<br />
6. You can also pay by logging on to our website www.ideacellular.com or by giving standing instructions with your bank account/credit card.<br />
7. By making on-time payments, you can avoid late payment fees of (`). 50/- or 2% whichever is higher for outstanding >100/- and help build a good credit history. IDEA Cellular Limited reserves the right to apply<br />
the penal charges of (`).200+ tax per instrument towards cheque return and (`).100+ tax per CCSI decline.<br />
8. IDEA Cellular Limited reserves the right to vary the rates of the penal charges from time to time and also take recourse to any other course of action as available and considered appropriate, subject to TRAI Regulations.<br />
9. Ro<strong>am</strong>ing Calls can be updated in the next bill.<br />
10. No Migration fee is chargeable to any tariff plan change. Log on to www.ideacellular.com to calculate the financial implications of your tariff plan.<br />
11. No increase in rates is permissible in any item of tariff for the next period of six months from date of enrollment.<br />
12. No charge is levied for any service without explicit consent of the consumer.<br />
13. Security deposit, refundable if any, would be made within 60 days of closure of subscription after adjustment of dues; otherwise it will be eligible for interest @ 10% p.a.<br />
14. IDEA Cellular Limited will address all statements and notices under customer services application to the billing address given overleaf. Any statement or notice will be deemed served within 72 hours of posting by mail or courier.<br />
15.Web based Complaint Monitoring System<br />
You can register your complaint or view its status online through our website www.ideacellular.com. You have to do one-time registration (if not registered) and then login to my account under Customer Care Section.<br />
16. In case of any Query, please call our General Information Number (Customer Care Number) 12345 or 9891012345 (Nominal charges apply for agent assistance) and for registering any Complaint or a Service Request, please<br />
call customer care number 198 or 8744000198 (Toll Free). If you are not satisfied with the resolution provided and wish to further appeal, you can do so by appealing to our Appellate Authority within 30 days after expiry of the<br />
time limit specified for the resolution either through e-mail, fax, post (including courier) or in person with details in prescribed format available on our website www.ideacellular.com.<br />
Appellate Authority: Mr. Amit Dimri<br />
E-mail id: appellate.delhi@idea.adityabirla.com; Fax No. 9891905777<br />
Communication Address: Idea Cellular Ltd, Delhi Circle, A-68, Sec-64, Noida 201301<br />
Working Days : Monday to Friday<br />
Working Hours : 10.00 <strong>am</strong> to 6.00 pm<br />
17. For address change, please submit a letter with address proof at our nearest showroom & the s<strong>am</strong>e will be implanted in 4 working days subject to verification.<br />
18. In the event of nonpayment /part payment / late payment of the <strong>am</strong>ount /outstanding by due date/ cheque return instances, IDEA Cellular reserves the right to disconnect the services after taking into consideration all<br />
implication of TRAI norms.<br />
19. Any disputes arising out of differences are subject to the exclusive jurisdiction of the Courts of Delhi.<br />
20. This is a computer generated invoice and does not need signature.<br />
21. Service Tax Category - Telecommunication Services.<br />
22..Do Not Disturb (DND) Registration process:<br />
- To block all telemarketing Calls & SMS to your mobile, dial 1909 from mobile or SMS 'START ' to 1909.<br />
- To allow telemarketing SMS only from select categories, SMS 'START to 1909. {Eg: To allow Credit card & Education related SMS and block all other categories of SMS, type 'START 1,<br />
2' and SMS to 1909}. However all Telemarketing Calls will remain blocked.<br />
- Categories & Numbers are as follows: 1- Banking/ Insurance / Financial products / Credit cards. 2 - Real Estate. 3 - Education. 4 - Health. 5- Consumer goods/automobiles. 6 - Communication / Broadcasting / Entertainment / IT.<br />
7 - Tourism and leisure<br />
23.Corporate Identity Number - L32100GJ1996PLC030976<br />
Page 2<br />
of 4
Account No.: 100031418584<br />
Bill No.: 0196783949 Bill Date : 10-Nov-2014<br />
FCS SOFTWARE SOLUTIONS LTD<br />
Mr. AMIT KUMAR<br />
Charges for Mobile No.<br />
9990370660<br />
Monthly Charges<br />
Rate Plan Description Period Amount<br />
3G Netsetter 750(5 GB)_DEL 29-Oct-2014 - 09-Nov-2014 750.00<br />
Total 750.00<br />
Usage & VAS Charges<br />
Description Period Volume Pulse Amount<br />
GPRS(Volume) Usage - 1317300.00 0.00<br />
Free Units (Volume) - 1317300.00<br />
Total 0.00<br />
"For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the <strong>am</strong>ount charged<br />
by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for<br />
discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."<br />
(`).<br />
Other Credits & Charges<br />
Description<br />
Amount<br />
Plan Enrollment Fees 0.00<br />
Activation Fee 0.00<br />
Total 0.00<br />
Service Tax 90.00<br />
Education Cess + Higher Education Cess(EC+HEC) 2.70<br />
TotalTax 92.70<br />
Total Current Charges 842.70<br />
Current Monthly Amount 842.70<br />
Total Amount Due 842.70<br />
# Proration is done to calculate exact rental & usage charges based on the number of active days of usage<br />
Page 3 of 4
Account No.: 100031418584<br />
Bill No.: 0196783949<br />
Bill Date :<br />
FCS SOFTWARE SOLUTIONS LTD<br />
Mr. AMIT KUMAR<br />
Itemized Details for Mobile No. 9990370660<br />
Outgoing Call Details<br />
10-Nov-2014<br />
GPRS (Volume) Usage<br />
Sr. Date Time APN Rating Total Total Sr. Date Time APN Rating Total Total<br />
No. hh:mm:ss Group Vol/Dur Amt. No. hh:mm:ss Group Vol/Dur Amt.<br />
1 29-Oct 16:20:48 internet Internet 7050.00 0.00 64 03-Nov 18:39:15 internet BING 10.00 0.00<br />
2 29-Oct 16:21:05 internet Facebook 400.00 0.00 65 03-Nov 18:54:03 internet Facebook 1110.00 0.00<br />
3 29-Oct 23:26:11 internet Internet 50600.00 0.00 66 04-Nov 15:24:20 internet Internet 56980.00 0.00<br />
4 29-Oct 23:27:45 internet BING 40.00 0.00 67 04-Nov 15:45:19 internet BING 290.00 0.00<br />
5 29-Oct 23:40:00 internet Facebook 20.00 0.00 68 04-Nov 15:45:26 internet Facebook 16500.00 0.00<br />
6 30-Oct 07:42:05 internet Internet 10230.00 0.00 69 04-Nov 15:56:37 internet Twitter 80.00 0.00<br />
7 30-Oct 07:43:32 internet BING 10.00 0.00 70 04-Nov 20:40:36 internet Internet 5860.00 0.00<br />
8 30-Oct 08:29:11 internet Internet 2090.00 0.00 71 04-Nov 20:41:49 internet BING 10.00 0.00<br />
9 30-Oct 08:30:01 internet BING 10.00 0.00 72 04-Nov 20:44:11 internet Facebook 1000.00 0.00<br />
10 31-Oct 05:38:52 internet Internet 34880.00 0.00 73 04-Nov 20:59:41 internet Internet 27340.00 0.00<br />
11 31-Oct 05:40:23 internet BING 20.00 0.00 74 04-Nov 21:00:16 internet Facebook 540.00 0.00<br />
12 31-Oct 06:24:07 internet Internet 66620.00 0.00 75 04-Nov 21:00:16 internet Twitter 60.00 0.00<br />
13 31-Oct 06:24:34 internet Facebook 5400.00 0.00 76 04-Nov 21:16:19 internet BING 10.00 0.00<br />
14 31-Oct 06:24:46 internet BING 20.00 0.00 77 06-Nov 13:55:43 internet Internet 31790.00 0.00<br />
15 31-Oct 06:29:11 internet Twitter 70.00 0.00 78 06-Nov 13:55:48 internet Facebook 7580.00 0.00<br />
16 31-Oct 08:42:12 internet Internet 131780.00 0.00 79 06-Nov 14:01:16 internet Twitter 10.00 0.00<br />
17 31-Oct 08:42:38 internet BING 220.00 0.00 80 06-Nov 14:02:22 internet BING 110.00 0.00<br />
18 31-Oct 08:42:45 internet Facebook 210.00 0.00 81 06-Nov 14:55:10 internet Internet 13080.00 0.00<br />
19 31-Oct 09:04:10 internet Twitter 10.00 0.00 82 06-Nov 15:12:09 internet BING 110.00 0.00<br />
20 31-Oct 12:37:36 internet Internet 2410.00 0.00 83 06-Nov 15:12:17 internet Facebook 90.00 0.00<br />
21 31-Oct 18:33:00 internet Internet 39060.00 0.00 84 06-Nov 18:31:44 internet Internet 36680.00 0.00<br />
22 31-Oct 18:33:28 internet Facebook 3930.00 0.00 85 06-Nov 18:32:02 internet Facebook 4120.00 0.00<br />
23 31-Oct 19:04:13 internet BING 20.00 0.00 86 06-Nov 18:33:05 internet BING 30.00 0.00<br />
24 31-Oct 19:09:08 internet Internet 10430.00 0.00 87 06-Nov 20:19:43 internet Internet 48760.00 0.00<br />
25 31-Oct 19:18:37 internet Internet 29150.00 0.00 88 06-Nov 20:42:39 internet BING 10.00 0.00<br />
26 31-Oct 19:23:16 internet Facebook 2690.00 0.00 89 06-Nov 23:49:43 internet Internet 7280.00 0.00<br />
27 31-Oct 19:34:12 internet Internet 38000.00 0.00 90 06-Nov 23:59:53 internet Facebook 20.00 0.00<br />
28 31-Oct 19:34:20 internet Facebook 10.00 0.00 91 07-Nov 00:28:08 internet Internet 560.00 0.00<br />
29 31-Oct 20:05:29 internet BING 10.00 0.00 92 07-Nov 00:28:29 internet BING 10.00 0.00<br />
30 01-Nov 14:00:04 internet Internet 36360.00 0.00 93 07-Nov 23:21:17 internet Internet 60470.00 0.00<br />
31 01-Nov 14:00:27 internet BING 80.00 0.00 94 08-Nov 02:51:17 internet Internet 3540.00 0.00<br />
32 01-Nov 14:00:41 internet Facebook 19930.00 0.00 95 08-Nov 11:34:21 internet Internet 52150.00 0.00<br />
33 01-Nov 14:15:12 internet Twitter 200.00 0.00 96 08-Nov 11:34:47 internet Facebook 2550.00 0.00<br />
34 01-Nov 17:24:32 internet Internet 23310.00 0.00 97 08-Nov 11:34:51 internet BING 110.00 0.00<br />
35 01-Nov 17:25:27 internet Facebook 1380.00 0.00 98 08-Nov 11:35:19 internet Twitter 130.00 0.00<br />
36 01-Nov 19:28:15 internet Internet 3440.00 0.00 99 08-Nov 14:31:10 internet Internet 2170.00 0.00<br />
37 01-Nov 19:30:02 internet Facebook 50.00 0.00 100 08-Nov 14:31:15 internet Facebook 10.00 0.00<br />
38 01-Nov 19:31:41 internet Twitter 10.00 0.00 101 08-Nov 14:32:16 internet BING 10.00 0.00<br />
39 01-Nov 20:34:39 internet Internet 17870.00 0.00 102 08-Nov 14:36:09 internet Internet 24540.00 0.00<br />
40 01-Nov 20:35:02 internet Facebook 70.00 0.00 103 08-Nov 14:54:58 internet Facebook 2000.00 0.00<br />
41 01-Nov 20:38:52 internet BING 20.00 0.00 104 08-Nov 15:00:18 internet Internet 41670.00 0.00<br />
42 01-Nov 21:35:42 internet Internet 19760.00 0.00 105 08-Nov 15:00:27 internet Facebook 2570.00 0.00<br />
43 01-Nov 21:36:47 internet Facebook 50.00 0.00 106 08-Nov 15:11:26 internet Twitter 20.00 0.00<br />
44 01-Nov 21:51:58 internet Internet 19450.00 0.00 107 08-Nov 15:15:06 internet BING 10.00 0.00<br />
45 01-Nov 21:57:08 internet Facebook 1090.00 0.00 108 08-Nov 17:48:13 internet Internet 47480.00 0.00<br />
46 01-Nov 22:00:18 internet Twitter 10.00 0.00 109 08-Nov 17:48:21 internet Facebook 8010.00 0.00<br />
47 02-Nov 14:41:22 internet Internet 75980.00 0.00 110 08-Nov 17:48:35 internet BING 10.00 0.00<br />
48 02-Nov 14:41:47 internet Twitter 40.00 0.00 111 08-Nov 18:24:05 internet Twitter 40.00 0.00<br />
49 02-Nov 14:41:47 internet Facebook 1850.00 0.00 112 08-Nov 21:43:33 internet Internet 34780.00 0.00<br />
50 02-Nov 14:41:47 internet BING 210.00 0.00 113 08-Nov 21:57:11 internet BING 260.00 0.00<br />
51 02-Nov 17:45:26 internet Internet 10710.00 0.00 114 08-Nov 21:57:19 internet Facebook 470.00 0.00<br />
52 02-Nov 18:10:17 internet Facebook 40.00 0.00 115 08-Nov 22:05:24 internet Twitter 10.00 0.00<br />
53 02-Nov 18:10:17 internet BING 120.00 0.00 116 09-Nov 17:03:02 internet Internet 12930.00 0.00<br />
54 02-Nov 18:15:33 internet Twitter 10.00 0.00 117 09-Nov 17:10:47 internet BING 70.00 0.00<br />
55 02-Nov 19:31:32 internet Internet 16780.00 0.00 118 09-Nov 17:13:13 internet Twitter 40.00 0.00<br />
56 02-Nov 19:31:56 internet Facebook 1210.00 0.00 119 09-Nov 17:13:15 internet Facebook 180.00 0.00<br />
57 02-Nov 19:39:02 internet BING 10.00 0.00 120 09-Nov 17:24:50 internet Internet 1870.00 0.00<br />
58 02-Nov 20:32:12 internet Internet 34270.00 0.00 121 09-Nov 17:41:27 internet Internet 4100.00 0.00<br />
59 02-Nov 20:32:23 internet Facebook 2120.00 0.00 122 09-Nov 17:57:04 internet Internet 10940.00 0.00<br />
60 02-Nov 20:33:19 internet BING 20.00 0.00 123 09-Nov 17:57:24 internet Facebook 190.00 0.00<br />
61 03-Nov 08:09:53 internet Internet 4980.00 0.00 124 09-Nov 18:11:32 internet BING 110.00 0.00<br />
62 03-Nov 08:11:03 internet Facebook 10.00 0.00 125 09-Nov 19:12:11 internet Internet 2790.00 0.00<br />
63 03-Nov 18:37:48 internet Internet 12240.00 0.00 126 09-Nov 20:20:29 internet Internet 1970.00 0.00<br />
Total 0.00<br />
* A=All, P=Peak, O=Off peak<br />
Page 4 of 4<br />
# Proration is done to calculate exact rental & usage charges based on the number of active days of usage
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