26.11.2014 Views

Rapid Connect - Guidebook

Rapid Connect - Guidebook

Rapid Connect - Guidebook

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Innovation Summit 2012<br />

You spoke. We listened.<br />

<strong>Rapid</strong> <strong>Connect</strong>: The “NEW” First Data <strong>Connect</strong>ion<br />

Cheryl Ellmore - Director, Integrated Payments<br />

Trace Ussery - Director, Integrated Payments<br />

Rhonda Hargens - Product Manager, Global Partner Management


The First Data ® <strong>Rapid</strong> <strong>Connect</strong> SM<br />

Solution<br />

What is it?<br />

• Comprehensive development resource portal: Quickly and<br />

easily integrate a wide variety of payments services<br />

• Radically simplified integration and certification: Available to<br />

all 3rd party developers; from POS solution partners to merchants<br />

• Feature-rich online test environment: Automated diagnostic<br />

tools speed up code review and significantly decrease<br />

certification time<br />

• Dedicated, readily-available support: Easy-to-access tools,<br />

guidelines, requirements and specialized consultation resources<br />

• Immediate access to innovative payment technologies: <strong>Rapid</strong><br />

delivery of new First Data products, features, and programs that<br />

saves time and resources to enable the latest in payment<br />

innovations<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

2


Why it makes Sense…<br />

Reduces front-end integration complexity<br />

• Simplifies complex merchant authorization environment*<br />

*Release 1.0 (10/12/12) only supports Nashville frontend (host capture)<br />

and North backend settlement<br />

• <strong>Rapid</strong> <strong>Connect</strong> supports multiple platforms via a single interface<br />

• Go from managing multiple interfaces to only managing one<br />

• Code once, access an abundance of features<br />

Less Care and Feeding<br />

• Allows significantly quicker integration of future products/services<br />

• Self-testing: access the automated testing environment and view real-time<br />

results/analysis at your own pace<br />

<strong>Rapid</strong> <strong>Connect</strong> Stats:<br />

- average vendor certification time is reduced by over 65% and<br />

- average gateway certification by over 50%<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

3


<strong>Rapid</strong> <strong>Connect</strong> –<br />

Release 1.0<br />

What’s Available Now?<br />

Future Releases: All platforms, payment types, industries globally<br />

Category<br />

Market Verticals<br />

Platforms<br />

Payment Types<br />

Data Security<br />

International<br />

Mobile Payments<br />

Bill Payment<br />

Developer Portal<br />

Product Feature<br />

Retail, Restaurant/QSR, eComm, MOTO/DM<br />

Authorizations: Nashville (ISO8583, host capture); Settlement: North (Cardnet)<br />

Credit (Visa, MC, AMEX, Discover, Full Service – Amex & Discover, JCB Diners)<br />

Debit (PIN, Pinless)<br />

Gift (Standard)<br />

Check (Paper)<br />

Purchase Cards: Level II<br />

EMV – U.S.<br />

Global Merchant Acquiring (GMA); Global ePricing (GEP)<br />

Contactless, Google Wallet<br />

Single & Recurring Bill Payment<br />

<strong>Rapid</strong> <strong>Connect</strong> Portal: Universal message format, My Projects, Sandbox with log<br />

files/debug, Marketplace, Online Help and Dedicated Help Desk<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

4


<strong>Rapid</strong> <strong>Connect</strong> SM Roadmap<br />

Release 1.0<br />

(10/12/12)<br />

<strong>Rapid</strong>ly connect your physical or virtual merchant environment to First Data<br />

through a single interface; develop at your own pace with configurable testing<br />

tools and automated certifications<br />

Phase 2<br />

TransArmor<br />

OfferWise sm<br />

Nashville<br />

(Settle to North BE initially)<br />

ValueLink<br />

(Prepaid - Closed Loop)<br />

Buypass<br />

(Settle to North, Memphis)<br />

Compass<br />

(Settle to North)<br />

Merchant Benefits:<br />

• Faster access to latest payments technologies<br />

• Create new loyal customers – Offers, Value<br />

Added Services, Security<br />

• Single payment provider with global reach<br />

• EMV Program<br />

• Specialized support<br />

Omaha<br />

(Settle to Omaha, North)<br />

TeleCheck<br />

(Check Processing)<br />

Solspark<br />

(Prepaid Open Loop)<br />

EMEA, LAC, APAC<br />

(Omnipay, Base24, )<br />

IP <strong>Connect</strong>ivity Required: Datawire, VPN, MPLS Circuit. Web Services Supported (SOAP/REST)<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

5


Introducing…<strong>Rapid</strong> <strong>Connect</strong><br />

© Copyright 2012 | First Data Corporation.<br />

Confidential and Proprietary.<br />

|<br />

6


<strong>Rapid</strong> <strong>Connect</strong> SM Drives Open Payments…<br />

Value-Added Services‘ framework drives rapid innovation<br />

Developer Portal<br />

VISION<br />

“Platform as a Service”<br />

Universal Message Format<br />

Routing<br />

Engine<br />

SDK, Sandbox, eCert<br />

Authorization &<br />

Settlement Systems<br />

Value Added Services<br />

Trans Armor<br />

OfferWise<br />

SKU<br />

Service<br />

Receipt<br />

Service<br />

Hosted<br />

Payments<br />

7<br />

Global BIN<br />

Reporting<br />

Analytics<br />

Fraud Service<br />

Future<br />

Services<br />

*VAS Layer can sit behind any cloud environment ; processor neutral option.<br />

**SOA: Service Oriented Architecture<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

7


Next Steps<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

8


After Innovation Summit Day 2…<br />

Registration:<br />

• Visit www.<strong>Rapid</strong><strong>Connect</strong>.com and click ―Sign Up‖<br />

• Complete requested information, and submit for approval<br />

• Someone from GPM will approve your request, and you will receive<br />

e-mail notifications with your user ID and temporary password.<br />

Summit Day 3: Participate in ―Birds of a Feather‖ (8 AM – Noon)<br />

• Visit ―Birds of a Feather‖ tomorrow to:<br />

• Discuss the Vision of <strong>Rapid</strong> <strong>Connect</strong>, offer your ideas for future<br />

enhancements, new technologies or changes you would like to see.<br />

• Log into <strong>Rapid</strong> <strong>Connect</strong>, and have one-on-one discussion with a<br />

member of GPM, who can guide you through the Project Life Cycle<br />

• Discuss how <strong>Rapid</strong> <strong>Connect</strong> will assist with your EMV certification<br />

• ―Meet the Team‖: Talk to a GPM representative about leveraging<br />

<strong>Rapid</strong> <strong>Connect</strong> to more effectively manage your business<br />

relationship with First Data (future enhancements)<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

9


Appendix<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

10


You Spoke…We Listened<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

11


Before the <strong>Rapid</strong> <strong>Connect</strong> solution…<br />

Survey findings from 2011<br />

• Top requests received from our integration partners<br />

• Fewer – and simpler - specifications<br />

• More flexible language formats<br />

• Developer toolkits<br />

• Test Sandbox<br />

• Specialized support<br />

• Easier integration and maintenance<br />

“Centralize the payment platforms and their functionality.”<br />

“Provide more and better automated testing tools.”<br />

“Improve the efficiency of the certification process.”<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

12


With the Speed of the <strong>Rapid</strong> <strong>Connect</strong><br />

Solution…<br />

When surveyed about the <strong>Rapid</strong> <strong>Connect</strong> prototype, developers told us:<br />

• 72% had a High or Very High Interest in certifying to First Data<br />

due to <strong>Rapid</strong> <strong>Connect</strong><br />

• 67% were interested in adding new functionality to their existing<br />

First Data integration<br />

• 100% believed that First Data has a broad portfolio of solutions<br />

• 83% believed that First Data provides industry-leading expertise<br />

• 75% believed that First Data delivers market-driven innovations<br />

<strong>Rapid</strong> <strong>Connect</strong> will reduce the certification process!<br />

- the average vendor certification time is reduced by over 65% and<br />

- the average gateway certification by over 50%<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

13


<strong>Rapid</strong> <strong>Connect</strong> SM drives commerce…<br />

The single point of integration for all payments, industries, platforms, everywhere.<br />

Available 10/12/12<br />

Nashville FE<br />

North BE Only<br />

ValueLink<br />

Credit<br />

Retail<br />

XML<br />

Web<br />

Services<br />

Debit<br />

Check (paper)<br />

EMV – U.S.<br />

Mobile Payments<br />

Single/Recurring<br />

Payments<br />

Restaurant/QSR<br />

eCommerce<br />

MOTO/DM<br />

GMA/GeP<br />

Host Capture<br />

• Smart developer portal that offers quick and easy integration to a wide variety<br />

of payments and services<br />

• Single XML spec provides easy access to the latest payment technologies<br />

• Dedicated support to expedite the development and integration process<br />

• Faster certification with self-testing and automated diagnostic tools<br />

• ‗Hands on‘ guidance from a global payments leader with EMV expertise<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

14


Summary<br />

Enable all payment types, all industries, all platforms, anywhere<br />

• Integrate the latest in payment innovations with fast<br />

integration through a single interface<br />

• Instant access to the universal message format that‘s<br />

tailored to industry-specific requirements. It‘s fast, it‘s<br />

simple, it‘s intuitive.<br />

• Direct, dedicated support with easy-to-access tools,<br />

guidelines, requirements and consultation resources<br />

• Fast certification with automated diagnostic tools that<br />

recognize and remedy failure points, speeding up code<br />

review and significantly decreasing certification time<br />

• Drive Universal Commerce to any point of acceptance<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

15


The SDK – What’s in It? (cont.)<br />

The Software Development Kit (SDK) is the compilation of all<br />

development resource materials necessary to build an application,<br />

utilizing the <strong>Rapid</strong> <strong>Connect</strong> interface.<br />

• The following items are available for download within your<br />

Software Development Kit:<br />

• Tailored Universal Message Format (UMF) Specification: the technical<br />

specification that defines the fields, field attributes, processing rules, and transaction<br />

types within the UMF and XML Schema.<br />

• Tailored Test Script: contains a list of all relevant, defined test cases for the<br />

functionality that was selected during the project creation and submission process.<br />

Each time a project is created (or modified) within <strong>Rapid</strong> <strong>Connect</strong>; a new test script<br />

will be generated and made available to you.<br />

• Quick Reference Guides: functional documents that help further explain the best<br />

practices, payment types, product functionality, card association regulations, and<br />

merchant environment guidelines associated with developing a payment application.<br />

• Integration Guides: serve as the network layer integration definitions and<br />

procedures for the various communication methodologies enabled through <strong>Rapid</strong><br />

<strong>Connect</strong>.<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

16


The SDK – What’s in It? (cont.)<br />

• XML Schema: a file of all the UMF XML field tag names, field groupings,<br />

and (in some instances) applicable field values. This file is meant to be<br />

integrated into the payment application as the source file for the construction<br />

of UMF XML messages.<br />

• WSDL File: a description of the web services that can be invoked for<br />

processing transactions through <strong>Rapid</strong> <strong>Connect</strong>. It provides a machinereadable<br />

description of how the service can be called, what parameters it<br />

expects, and what data structures it returns. You, the developer, can convert<br />

this file into an API (formatted in the development protocol utilized by your<br />

POS application).<br />

• Code Snippets: illustrates the basic coding technique required to generate<br />

and parse UMF XML request and response messages from a variety of<br />

programming languages. For simplicity, only minimal fields are used to<br />

create a basic UMF transaction request and parse simple transaction<br />

response.<br />

These documents make up your SDK, and will be used in conjunction with each other when integrating<br />

into <strong>Rapid</strong> <strong>Connect</strong>. You may save the SDK to your local PC or access it, at anytime by clicking the<br />

“Download SDK Documents” link on the Project Profile screen.<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

17


Code Snippets, Test Cards, and More…<br />

Code Snippets in the SDK<br />

• The developer can view the code snippets to help them understand what<br />

classes need to be used in order to create or parse UMF XML transaction in<br />

a particular language.<br />

• Sample of a code snippet:<br />

Test Cards – how do I get them?<br />

• When you open a project in <strong>Rapid</strong> <strong>Connect</strong>, the First Data Integration team is<br />

immediately alerted.<br />

• Each project is scanned for specific attributes (EMV, Face-to-Face,<br />

etc.)<br />

• When a Face to Face project is opened, a representative from First<br />

Data will contact you directly to confirm project requirements, and<br />

instructions for shipping test plastics.<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

18


EMV<br />

<strong>Rapid</strong> <strong>Connect</strong> is the Go-Forward Specification<br />

• EMV enabling a merchant’s environment is INVASIVE<br />

• New hardware; Software Upgrade(s)<br />

• EMV test card simulator & test cards<br />

• EMV training<br />

• Store-level training – clerk/cashier, consumers, keep lanes moving<br />

• Replay every 2 years – mandated re-certifications, hardware swaps,<br />

$$$<br />

• Expensive certifications with the card brands<br />

• <strong>Rapid</strong> <strong>Connect</strong> makes EMV easier, faster & cheaper<br />

• One specification to manage & maintain for EMV<br />

• Test Sandbox with intelligence – tells you what to fix (manual EMV<br />

certs take 800 hours – EMV demands automation)<br />

• Automated ―Pre-Certification‖ (EMVCo terminology) – coming soon!<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

19


Introducing…<strong>Rapid</strong> <strong>Connect</strong><br />

Create, test, certify and deliver payment-rich<br />

applications that let customers pay any way<br />

and anywhere they choose—all through a<br />

single interface.<br />

© Copyright 2012 | First Data Corporation.<br />

Confidential and Proprietary.<br />

|<br />

20


<strong>Rapid</strong> <strong>Connect</strong><br />

Demonstrations of ―My Projects‖,<br />

―Marketplace‖, and ―Sandbox‖ will<br />

be available for users to learn more<br />

about these modules.<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

21


Dashboard<br />

The <strong>Rapid</strong> <strong>Connect</strong> Dashboard is<br />

a consolidated ―snapshot‖ that<br />

offers an at-a-glance view into all<br />

of the following:<br />

most recent activities<br />

open and closed projects<br />

pending items<br />

The Dashboard also lets users<br />

search for specific items and<br />

quickly navigate to critical<br />

modules within the application<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

22


My Projects<br />

―My Projects‖ lets users submit<br />

development requests online, easily<br />

make changes to their projects, and<br />

download test scripts and SDK<br />

documents on-the-fly.<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

23


Sandbox<br />

―Sandbox‖ helps users self-certify,<br />

and provides test transaction<br />

logging and de-bug functionality,<br />

expediting the testing and<br />

certification process<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

24


Marketplace<br />

Users are able to search by account<br />

number or filter in various ways,<br />

allowing them to quickly locate<br />

specific test transactions.<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

25


FAQs<br />

<strong>Rapid</strong> <strong>Connect</strong> will provide on-line<br />

resource materials as well as Help<br />

functions. Users can easily locate<br />

FAQs online and immediately get<br />

answers to frequently asked<br />

questions.<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

26


Toolkits and Resource Documents<br />

In addition to the FAQs – Quick<br />

Reference Guides and Resource<br />

Materials will be readily available on<br />

the site.<br />

© Copyright 2012 | First Data Corporation<br />

|<br />

27

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!