Rapid Connect - Guidebook
Rapid Connect - Guidebook
Rapid Connect - Guidebook
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Innovation Summit 2012<br />
You spoke. We listened.<br />
<strong>Rapid</strong> <strong>Connect</strong>: The “NEW” First Data <strong>Connect</strong>ion<br />
Cheryl Ellmore - Director, Integrated Payments<br />
Trace Ussery - Director, Integrated Payments<br />
Rhonda Hargens - Product Manager, Global Partner Management
The First Data ® <strong>Rapid</strong> <strong>Connect</strong> SM<br />
Solution<br />
What is it?<br />
• Comprehensive development resource portal: Quickly and<br />
easily integrate a wide variety of payments services<br />
• Radically simplified integration and certification: Available to<br />
all 3rd party developers; from POS solution partners to merchants<br />
• Feature-rich online test environment: Automated diagnostic<br />
tools speed up code review and significantly decrease<br />
certification time<br />
• Dedicated, readily-available support: Easy-to-access tools,<br />
guidelines, requirements and specialized consultation resources<br />
• Immediate access to innovative payment technologies: <strong>Rapid</strong><br />
delivery of new First Data products, features, and programs that<br />
saves time and resources to enable the latest in payment<br />
innovations<br />
© Copyright 2012 | First Data Corporation<br />
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Why it makes Sense…<br />
Reduces front-end integration complexity<br />
• Simplifies complex merchant authorization environment*<br />
*Release 1.0 (10/12/12) only supports Nashville frontend (host capture)<br />
and North backend settlement<br />
• <strong>Rapid</strong> <strong>Connect</strong> supports multiple platforms via a single interface<br />
• Go from managing multiple interfaces to only managing one<br />
• Code once, access an abundance of features<br />
Less Care and Feeding<br />
• Allows significantly quicker integration of future products/services<br />
• Self-testing: access the automated testing environment and view real-time<br />
results/analysis at your own pace<br />
<strong>Rapid</strong> <strong>Connect</strong> Stats:<br />
- average vendor certification time is reduced by over 65% and<br />
- average gateway certification by over 50%<br />
© Copyright 2012 | First Data Corporation<br />
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<strong>Rapid</strong> <strong>Connect</strong> –<br />
Release 1.0<br />
What’s Available Now?<br />
Future Releases: All platforms, payment types, industries globally<br />
Category<br />
Market Verticals<br />
Platforms<br />
Payment Types<br />
Data Security<br />
International<br />
Mobile Payments<br />
Bill Payment<br />
Developer Portal<br />
Product Feature<br />
Retail, Restaurant/QSR, eComm, MOTO/DM<br />
Authorizations: Nashville (ISO8583, host capture); Settlement: North (Cardnet)<br />
Credit (Visa, MC, AMEX, Discover, Full Service – Amex & Discover, JCB Diners)<br />
Debit (PIN, Pinless)<br />
Gift (Standard)<br />
Check (Paper)<br />
Purchase Cards: Level II<br />
EMV – U.S.<br />
Global Merchant Acquiring (GMA); Global ePricing (GEP)<br />
Contactless, Google Wallet<br />
Single & Recurring Bill Payment<br />
<strong>Rapid</strong> <strong>Connect</strong> Portal: Universal message format, My Projects, Sandbox with log<br />
files/debug, Marketplace, Online Help and Dedicated Help Desk<br />
© Copyright 2012 | First Data Corporation<br />
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<strong>Rapid</strong> <strong>Connect</strong> SM Roadmap<br />
Release 1.0<br />
(10/12/12)<br />
<strong>Rapid</strong>ly connect your physical or virtual merchant environment to First Data<br />
through a single interface; develop at your own pace with configurable testing<br />
tools and automated certifications<br />
Phase 2<br />
TransArmor<br />
OfferWise sm<br />
Nashville<br />
(Settle to North BE initially)<br />
ValueLink<br />
(Prepaid - Closed Loop)<br />
Buypass<br />
(Settle to North, Memphis)<br />
Compass<br />
(Settle to North)<br />
Merchant Benefits:<br />
• Faster access to latest payments technologies<br />
• Create new loyal customers – Offers, Value<br />
Added Services, Security<br />
• Single payment provider with global reach<br />
• EMV Program<br />
• Specialized support<br />
Omaha<br />
(Settle to Omaha, North)<br />
TeleCheck<br />
(Check Processing)<br />
Solspark<br />
(Prepaid Open Loop)<br />
EMEA, LAC, APAC<br />
(Omnipay, Base24, )<br />
IP <strong>Connect</strong>ivity Required: Datawire, VPN, MPLS Circuit. Web Services Supported (SOAP/REST)<br />
© Copyright 2012 | First Data Corporation<br />
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Introducing…<strong>Rapid</strong> <strong>Connect</strong><br />
© Copyright 2012 | First Data Corporation.<br />
Confidential and Proprietary.<br />
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<strong>Rapid</strong> <strong>Connect</strong> SM Drives Open Payments…<br />
Value-Added Services‘ framework drives rapid innovation<br />
Developer Portal<br />
VISION<br />
“Platform as a Service”<br />
Universal Message Format<br />
Routing<br />
Engine<br />
SDK, Sandbox, eCert<br />
Authorization &<br />
Settlement Systems<br />
Value Added Services<br />
Trans Armor<br />
OfferWise<br />
SKU<br />
Service<br />
Receipt<br />
Service<br />
Hosted<br />
Payments<br />
7<br />
Global BIN<br />
Reporting<br />
Analytics<br />
Fraud Service<br />
Future<br />
Services<br />
*VAS Layer can sit behind any cloud environment ; processor neutral option.<br />
**SOA: Service Oriented Architecture<br />
© Copyright 2012 | First Data Corporation<br />
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Next Steps<br />
© Copyright 2012 | First Data Corporation<br />
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After Innovation Summit Day 2…<br />
Registration:<br />
• Visit www.<strong>Rapid</strong><strong>Connect</strong>.com and click ―Sign Up‖<br />
• Complete requested information, and submit for approval<br />
• Someone from GPM will approve your request, and you will receive<br />
e-mail notifications with your user ID and temporary password.<br />
Summit Day 3: Participate in ―Birds of a Feather‖ (8 AM – Noon)<br />
• Visit ―Birds of a Feather‖ tomorrow to:<br />
• Discuss the Vision of <strong>Rapid</strong> <strong>Connect</strong>, offer your ideas for future<br />
enhancements, new technologies or changes you would like to see.<br />
• Log into <strong>Rapid</strong> <strong>Connect</strong>, and have one-on-one discussion with a<br />
member of GPM, who can guide you through the Project Life Cycle<br />
• Discuss how <strong>Rapid</strong> <strong>Connect</strong> will assist with your EMV certification<br />
• ―Meet the Team‖: Talk to a GPM representative about leveraging<br />
<strong>Rapid</strong> <strong>Connect</strong> to more effectively manage your business<br />
relationship with First Data (future enhancements)<br />
© Copyright 2012 | First Data Corporation<br />
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Appendix<br />
© Copyright 2012 | First Data Corporation<br />
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You Spoke…We Listened<br />
© Copyright 2012 | First Data Corporation<br />
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Before the <strong>Rapid</strong> <strong>Connect</strong> solution…<br />
Survey findings from 2011<br />
• Top requests received from our integration partners<br />
• Fewer – and simpler - specifications<br />
• More flexible language formats<br />
• Developer toolkits<br />
• Test Sandbox<br />
• Specialized support<br />
• Easier integration and maintenance<br />
“Centralize the payment platforms and their functionality.”<br />
“Provide more and better automated testing tools.”<br />
“Improve the efficiency of the certification process.”<br />
© Copyright 2012 | First Data Corporation<br />
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With the Speed of the <strong>Rapid</strong> <strong>Connect</strong><br />
Solution…<br />
When surveyed about the <strong>Rapid</strong> <strong>Connect</strong> prototype, developers told us:<br />
• 72% had a High or Very High Interest in certifying to First Data<br />
due to <strong>Rapid</strong> <strong>Connect</strong><br />
• 67% were interested in adding new functionality to their existing<br />
First Data integration<br />
• 100% believed that First Data has a broad portfolio of solutions<br />
• 83% believed that First Data provides industry-leading expertise<br />
• 75% believed that First Data delivers market-driven innovations<br />
<strong>Rapid</strong> <strong>Connect</strong> will reduce the certification process!<br />
- the average vendor certification time is reduced by over 65% and<br />
- the average gateway certification by over 50%<br />
© Copyright 2012 | First Data Corporation<br />
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<strong>Rapid</strong> <strong>Connect</strong> SM drives commerce…<br />
The single point of integration for all payments, industries, platforms, everywhere.<br />
Available 10/12/12<br />
Nashville FE<br />
North BE Only<br />
ValueLink<br />
Credit<br />
Retail<br />
XML<br />
Web<br />
Services<br />
Debit<br />
Check (paper)<br />
EMV – U.S.<br />
Mobile Payments<br />
Single/Recurring<br />
Payments<br />
Restaurant/QSR<br />
eCommerce<br />
MOTO/DM<br />
GMA/GeP<br />
Host Capture<br />
• Smart developer portal that offers quick and easy integration to a wide variety<br />
of payments and services<br />
• Single XML spec provides easy access to the latest payment technologies<br />
• Dedicated support to expedite the development and integration process<br />
• Faster certification with self-testing and automated diagnostic tools<br />
• ‗Hands on‘ guidance from a global payments leader with EMV expertise<br />
© Copyright 2012 | First Data Corporation<br />
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Summary<br />
Enable all payment types, all industries, all platforms, anywhere<br />
• Integrate the latest in payment innovations with fast<br />
integration through a single interface<br />
• Instant access to the universal message format that‘s<br />
tailored to industry-specific requirements. It‘s fast, it‘s<br />
simple, it‘s intuitive.<br />
• Direct, dedicated support with easy-to-access tools,<br />
guidelines, requirements and consultation resources<br />
• Fast certification with automated diagnostic tools that<br />
recognize and remedy failure points, speeding up code<br />
review and significantly decreasing certification time<br />
• Drive Universal Commerce to any point of acceptance<br />
© Copyright 2012 | First Data Corporation<br />
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The SDK – What’s in It? (cont.)<br />
The Software Development Kit (SDK) is the compilation of all<br />
development resource materials necessary to build an application,<br />
utilizing the <strong>Rapid</strong> <strong>Connect</strong> interface.<br />
• The following items are available for download within your<br />
Software Development Kit:<br />
• Tailored Universal Message Format (UMF) Specification: the technical<br />
specification that defines the fields, field attributes, processing rules, and transaction<br />
types within the UMF and XML Schema.<br />
• Tailored Test Script: contains a list of all relevant, defined test cases for the<br />
functionality that was selected during the project creation and submission process.<br />
Each time a project is created (or modified) within <strong>Rapid</strong> <strong>Connect</strong>; a new test script<br />
will be generated and made available to you.<br />
• Quick Reference Guides: functional documents that help further explain the best<br />
practices, payment types, product functionality, card association regulations, and<br />
merchant environment guidelines associated with developing a payment application.<br />
• Integration Guides: serve as the network layer integration definitions and<br />
procedures for the various communication methodologies enabled through <strong>Rapid</strong><br />
<strong>Connect</strong>.<br />
© Copyright 2012 | First Data Corporation<br />
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The SDK – What’s in It? (cont.)<br />
• XML Schema: a file of all the UMF XML field tag names, field groupings,<br />
and (in some instances) applicable field values. This file is meant to be<br />
integrated into the payment application as the source file for the construction<br />
of UMF XML messages.<br />
• WSDL File: a description of the web services that can be invoked for<br />
processing transactions through <strong>Rapid</strong> <strong>Connect</strong>. It provides a machinereadable<br />
description of how the service can be called, what parameters it<br />
expects, and what data structures it returns. You, the developer, can convert<br />
this file into an API (formatted in the development protocol utilized by your<br />
POS application).<br />
• Code Snippets: illustrates the basic coding technique required to generate<br />
and parse UMF XML request and response messages from a variety of<br />
programming languages. For simplicity, only minimal fields are used to<br />
create a basic UMF transaction request and parse simple transaction<br />
response.<br />
These documents make up your SDK, and will be used in conjunction with each other when integrating<br />
into <strong>Rapid</strong> <strong>Connect</strong>. You may save the SDK to your local PC or access it, at anytime by clicking the<br />
“Download SDK Documents” link on the Project Profile screen.<br />
© Copyright 2012 | First Data Corporation<br />
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Code Snippets, Test Cards, and More…<br />
Code Snippets in the SDK<br />
• The developer can view the code snippets to help them understand what<br />
classes need to be used in order to create or parse UMF XML transaction in<br />
a particular language.<br />
• Sample of a code snippet:<br />
Test Cards – how do I get them?<br />
• When you open a project in <strong>Rapid</strong> <strong>Connect</strong>, the First Data Integration team is<br />
immediately alerted.<br />
• Each project is scanned for specific attributes (EMV, Face-to-Face,<br />
etc.)<br />
• When a Face to Face project is opened, a representative from First<br />
Data will contact you directly to confirm project requirements, and<br />
instructions for shipping test plastics.<br />
© Copyright 2012 | First Data Corporation<br />
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EMV<br />
<strong>Rapid</strong> <strong>Connect</strong> is the Go-Forward Specification<br />
• EMV enabling a merchant’s environment is INVASIVE<br />
• New hardware; Software Upgrade(s)<br />
• EMV test card simulator & test cards<br />
• EMV training<br />
• Store-level training – clerk/cashier, consumers, keep lanes moving<br />
• Replay every 2 years – mandated re-certifications, hardware swaps,<br />
$$$<br />
• Expensive certifications with the card brands<br />
• <strong>Rapid</strong> <strong>Connect</strong> makes EMV easier, faster & cheaper<br />
• One specification to manage & maintain for EMV<br />
• Test Sandbox with intelligence – tells you what to fix (manual EMV<br />
certs take 800 hours – EMV demands automation)<br />
• Automated ―Pre-Certification‖ (EMVCo terminology) – coming soon!<br />
© Copyright 2012 | First Data Corporation<br />
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Introducing…<strong>Rapid</strong> <strong>Connect</strong><br />
Create, test, certify and deliver payment-rich<br />
applications that let customers pay any way<br />
and anywhere they choose—all through a<br />
single interface.<br />
© Copyright 2012 | First Data Corporation.<br />
Confidential and Proprietary.<br />
|<br />
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<strong>Rapid</strong> <strong>Connect</strong><br />
Demonstrations of ―My Projects‖,<br />
―Marketplace‖, and ―Sandbox‖ will<br />
be available for users to learn more<br />
about these modules.<br />
© Copyright 2012 | First Data Corporation<br />
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Dashboard<br />
The <strong>Rapid</strong> <strong>Connect</strong> Dashboard is<br />
a consolidated ―snapshot‖ that<br />
offers an at-a-glance view into all<br />
of the following:<br />
most recent activities<br />
open and closed projects<br />
pending items<br />
The Dashboard also lets users<br />
search for specific items and<br />
quickly navigate to critical<br />
modules within the application<br />
© Copyright 2012 | First Data Corporation<br />
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My Projects<br />
―My Projects‖ lets users submit<br />
development requests online, easily<br />
make changes to their projects, and<br />
download test scripts and SDK<br />
documents on-the-fly.<br />
© Copyright 2012 | First Data Corporation<br />
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Sandbox<br />
―Sandbox‖ helps users self-certify,<br />
and provides test transaction<br />
logging and de-bug functionality,<br />
expediting the testing and<br />
certification process<br />
© Copyright 2012 | First Data Corporation<br />
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Marketplace<br />
Users are able to search by account<br />
number or filter in various ways,<br />
allowing them to quickly locate<br />
specific test transactions.<br />
© Copyright 2012 | First Data Corporation<br />
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FAQs<br />
<strong>Rapid</strong> <strong>Connect</strong> will provide on-line<br />
resource materials as well as Help<br />
functions. Users can easily locate<br />
FAQs online and immediately get<br />
answers to frequently asked<br />
questions.<br />
© Copyright 2012 | First Data Corporation<br />
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Toolkits and Resource Documents<br />
In addition to the FAQs – Quick<br />
Reference Guides and Resource<br />
Materials will be readily available on<br />
the site.<br />
© Copyright 2012 | First Data Corporation<br />
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