Servicenr. Prosp._E_25.10_TQU - Telequest & Internet

we care about service...
Service Call Numbers - worldwide
over 30 countries from one source
Your contact for the mediation of national and international
service numbers and premium rate SMS, as well as consulting in the areas of
call centre, audio text applications and micro-payment solutions.
PRODUCTS

value biz / value drop / premium SMS
…added value for your services
✔ Rise of your sales/turnover due to caller fees
✔ New sales prospect with low investment costs
✔ The end user’s rate is determined by your enterprise
✔ The caller takes on the entire call expense
✔ Account rendering becomes unnecessary
✔ Uniform rate nationally
✔ High acceptance with correspondingly offered performance
ValueBiz & ValueErotic
With ValueBiz and ValuErotic numbers, the caller takes on the entire call expense.
Your enterprise is accessible via ValueBiz and ValueErotic nationwide, from the fixed
and mobile networks to the respective end user’s rate. You can choose the amount
of the caller’s expenses from several end user’s rates.
✔ Order hotlines
✔ Ticket bookings
✔ Telephone eroticism services
✔ Donations hotlines
✔ Technical support
✔ Information services
✔ High-quality news services
✔ Competitions
ValueDrop & ValueVote
With ValueDrop and, similarly, with ValueVote numbers, the caller pays a once-off
fixed amount per call. ValueDrop or ValueVote is accessible from the fixed and mobile
networks nationwide.
Premium SMS
A Premium SMS is a text message which is charged at a higher rate. You can choose
the amount of the SMS cost in numerous countries from several different end user’s
rates.
✔ Subscription SMS
✔ Chat services
✔ Game services
✔ Advertising benefits
✔ MMS subscriptions
✔ Dating services
✔ Competitions
✔ Promotions
www.telequest.at

free call / shared call
…more customer-friendly
with service numbers
Sales prospect with low investment costs
The caller phones free-of-charge or pays a low charge for the call
Improve your enterprise’s image
✔ Better customer service
✔ Increase in customer contact
✔ A single telephone number nationwide
✔ Supporting function with the new canvassing of customers
✔ Supporting measure for customer retention
FreeCall
FreeCall numbers are free-of-charge for the caller. The called party pays the call
expenses. With FreeCall, your enterprise is accessible nationally free-of-charge.
✔ News services
✔ Service hotlines
✔ Order hotlines / subscription services
✔ Donations hotlines
✔ Competitions
✔ Promotions
✔ Other customer services
SharedCall
With SharedCall numbers, the caller and the called party divide the expenses for the
call. Your enterprise is accessible via SharedCall nationwide, both from fixed networks
and mobile phone networks.
www.telequest.at

solutions
…added value - added possibilities
✔ Added value for your services
✔ Development of new markets
✔ Innovative applications
✔ Acquisition of new customers
✔ Generation of additional profits
MassCalling & Call-IN
MassCalling applications offer a first-class instrument for the processing of mass calling.
Our technology and solutions, in co-operation with the largest telecom enterprises
worldwide, make it possible for us to offer you lucrative telephone competitions, TV
votings and various Call-IN formats.
Call centre
Through our cooperation with various call centres, we offer, in connection with our
service call numbers, call centre solutions. These can be worked out according to each
individual customer’s wish.
Audiotex & IVR
Audiotex or IVR (Interactive Voice Response) applications make an automatic call
process possible, whereby the caller is led, by means of a voice-automated system, to
the desired information or service. In addition, telequest offers solutions which are
tailored to meet your corresponding demands.
www.telequest.at

global billing / global lines
…added value - internationally
✔ Ideal marketing instrument for international customers
✔ Standardisation of advertising material
✔ Cost saving in advertising
✔ Competitive advantages
✔ Accessibility via only one service number worldwide
UIFN
A UIFN (Universal International FreeCall Number) is the international freephone
solution for your enterprise. With UIFN, you are accessible worldwide from numerous
countries via a uniform toll-free call number, which is free-of-charge for your
customers and co-workers.
Landline
Your enterprise is also accessible from other countries via a landline number
(geographically fixed network number). These call numbers can be set up worldwide
in numerous countries and cities.
GlobalBilling & GlobalLines
telequest offers, under the label GlobalBilling, the basis of international invoicing and
settlement systems for products or services bought by you. Your customers pay easily
and comfortably with their telephone bill.
✔ Call number accessible worldwide
✔ Accessibility with only one call number
✔ Worldwide invoicing of call charges
www.telequest.at

we care about service...
Contact
telequest & Internet Solutions GmbH
Liebenauer Hauptstraße 2-6
A-8041 Graz • Austria
Phone: +43 316 46 82 482
Fax: +43 316 47 44 22 13
E-Mail: office@telequest.at
Office hours:
Monday – Friday 08:00 to 17:00
Inform yourself about the other products and solutions available
from telequest by contacting one of our customer service agents.
Free information hotline within Austria: 0800 102 502
Products
✔ Domestic numbers (FreeCall, SharedCall, ValuBiz, ValueErotic):
Austria, Germany, Switzerland, Australia, Belgium, Denmark, Finland, France,
Greece, Hong Kong, Italy, Ireland, Norway, Netherlands, Luxembourg, New Zealand,
Sweden, Spain, UK, USA, Canada, Turkey.
In development: Poland, Czech Republic, Slovakia, Hungary, Slovenia, Croatia, Russia
✔ ValueDrop & ValueVote:
Austria, Germany, Switzerland, Belgium, Denmark, Italy, Netherlands, Norway,
Sweden, France, Ireland, UK
✔ Premium SMS:
Austria, Switzerland, Germany, Belgium, Denmark, Finland, France, Greece,
Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Sweden, Spain,
Czech Republic, Hungary, UK. In development: USA
✔ Landline (geographically fixed network numbers):
Austria, Germany, Switzerland, Italy, Ireland, Luxembourg, Netherlands, Spain, UK
✔ Universal international FreeCall Number - UIFN:
Germany, Switzerland, Australia, Denmark, Hong Kong, Ireland, Israel, Japan,
New Zealand, Norway, South Africa, Sweden, Thailand, UK
✔ GlobalLines:
Diverse solutions available upon enquiry
✔ Satelliten Nummern - SAT:
Diverse European solutions available upon enquiry
✔ Other countries upon enquiry
www.telequest.at