Opmaak 1 - VNG International
Opmaak 1 - VNG International
Opmaak 1 - VNG International
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Municipal services such as drinking water<br />
matter hugely to the poor, and so do the<br />
organizations that deliver them. These<br />
organizations may be (local) government<br />
departments, private enterprises, or something<br />
in between, and poor people have several ways<br />
of influencing them. In the first part of this<br />
publication, Mr Shantayanan Devarajan, lead<br />
author of the World Development Report 2004<br />
‘Making Services Work for the Poor’, discusses<br />
the quality of and access to services, and the<br />
accountability of the service providers to the<br />
poor. The case of the city of Gedaref in Sudan<br />
is presented in highly informative detail.<br />
It concludes that the poor influence local<br />
government providers and NGO providers in<br />
many ways, through a layer of local<br />
intermediate institutions for participation<br />
and local democracy.
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