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ANNUAL REVIEW 2008/2009 - The Haven

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21972-Annual Review Doc:Layout 1 10/22/09 11:04 AM Page 1<br />

Sue Cleland and Joan Duke,<br />

Visitors to Breast Cancer <strong>Haven</strong> London<br />

<strong>ANNUAL</strong> <strong>REVIEW</strong> <strong>2008</strong>/<strong>2009</strong>


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CHAIRMAN AND<br />

FOUNDER’S REPORT<br />

We are pleased to report in this Annual Review that Breast<br />

Cancer <strong>Haven</strong> continues to deliver life-changing services to<br />

more families affected by breast cancer across the UK. This<br />

year, we cared for 27% more Visitors, opened a new <strong>Haven</strong> in Leeds<br />

and launched Breast Cancer <strong>Haven</strong> at Home - an outreach programme<br />

designed to help people who can’t reach one of our <strong>Haven</strong>s. <strong>The</strong>se are<br />

huge achievements - all the more remarkable as we have been operating<br />

in challenging financial times.<br />

As expected, the recession has had an impact. We are solely reliant on<br />

charitable donations, and have experienced a 38% decrease from last year.<br />

In addition, the opening of our third <strong>Haven</strong> and a rise in Visitor numbers at<br />

our other <strong>Haven</strong>s means that our expenditure increased by 10%. We are<br />

however already taking swift and practical action to make the changes<br />

needed to ensure the continued provision of effective services.<br />

A thorough audit and analysis of our service-delivery and fundraising<br />

strategies have resulted in our setting some challenging targets, as we strive<br />

to drive down costs and increase revenue.<br />

Although we remain committed to making Breast Cancer <strong>Haven</strong>’s services<br />

accessible to more people across the UK, it would be imprudent in this<br />

economic climate to try to raise funds for the purchase, fit-out and running<br />

costs of a new building. Instead, we will seek to expand in different ways.<br />

We will investigate the feasibility of opening Community <strong>Haven</strong>s - working<br />

closely with local communities in areas of greatest need using their existing<br />

facilities. We will also continue to promote Breast Cancer <strong>Haven</strong> at Home<br />

as a valuable outreach service.<br />

Our fundraising strategies have also been thoroughly reviewed and<br />

demanding targets set to increase sustainable revenue in the most costeffective<br />

ways. We are seeking to establish more long-term relationships<br />

with donors so we have designed and are in the process of promoting our<br />

<strong>Haven</strong> Guardian programme with great success. We are also building on our<br />

excellent relationships with trusts, foundations and companies that support<br />

our cause.<br />

In this Annual Review you can read more about these and the many and<br />

varied initiatives we have planned for the year ahead, as well as our many<br />

achievements over the past year.<br />

We would like to thank all our supporters for helping us grow into an<br />

established and respected charity that makes such a huge difference to<br />

people’s lives.<br />

Diana Dyer Bartlett ACA<br />

Chairman of Trustees<br />

Sara Davenport<br />

Founder<br />

2 <strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong>


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Breast Cancer <strong>Haven</strong> supports<br />

people affected by breast cancer,<br />

helping them to achieve the best<br />

possible quality of life.<br />

In a safe, healing environment, our highly skilled<br />

specialist nurses and therapists have time to listen,<br />

advise and create an individually tailored<br />

programme of complementary therapies and<br />

emotional and practical care. <strong>The</strong>se programmes<br />

are designed to help reduce symptoms, to counter<br />

the side-effects of medical treatment, and to lessen<br />

the impact of breast cancer on people’s lives.<br />

We are committed to making our<br />

services available and accessible<br />

to as many people as possible<br />

affected by breast cancer.<br />

When I first went to Breast<br />

Cancer <strong>Haven</strong> I had recently had<br />

a mastectomy and was about to<br />

undergo chemotherapy. I found<br />

the sessions on lymphoedema<br />

and nutrition particularly helpful.<br />

I know that the kindness and<br />

support given to me by the <strong>Haven</strong><br />

during this period were essential<br />

to my recovery.<br />

Sue Cleland, Visitor to Breast Cancer <strong>Haven</strong> London<br />

I was diagnosed with breast<br />

cancer in January <strong>2008</strong>. On<br />

hearing this, my whole world just<br />

fell apart. If it was not for my faith<br />

and the care and support I<br />

received from the <strong>Haven</strong>, I would<br />

have not survived the ordeal.<br />

A HAVEN FOR YORKSHIRE<br />

HRH <strong>The</strong> Prince of Wales<br />

Joan Duke, Visitor to Breast Cancer <strong>Haven</strong> London<br />

Our third <strong>Haven</strong> in Leeds opened in October <strong>2008</strong> and has been<br />

warmly welcomed by the local community. During its first seven<br />

months, over 2,000 appointments were offered to 281 women and<br />

their families from across the north of England.<br />

Our patron, HRH <strong>The</strong> Prince of Wales, visited our new <strong>Haven</strong> in<br />

Leeds in February. <strong>The</strong> Prince has always shown great support for<br />

Breast Cancer <strong>Haven</strong> and our holistic approach to health,<br />

recognising that good food, healing spaces, strong community<br />

support and interaction and combining complementary therapies<br />

with preventative healthcare can help people stay well.<br />

<strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong> 3


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Having been diagnosed with<br />

breast cancer in January <strong>2008</strong><br />

and after two operations,<br />

chemotherapy and radiotherapy,<br />

my journey has felt long and hard.<br />

To me, a haven means a safe<br />

place - and that is just what<br />

Breast Cancer <strong>Haven</strong> in Leeds is.<br />

After my visit I no longer felt so<br />

alone - the peaceful and serene<br />

atmosphere gave me a sense of<br />

purpose and made me feel like a<br />

whole person again, not a<br />

patient.<br />

<strong>The</strong> caring therapists are there to<br />

help you gain strength and<br />

positivity for what lies ahead. It is<br />

a truly amazing and<br />

safe place.<br />

Jean Grimbleby,<br />

Visitor to Breast Cancer <strong>Haven</strong> Leeds.<br />

WORKING WITH<br />

LOCAL COMMUNITIES<br />

In the current economic climate it would be imprudent to launch<br />

another Fundraising Appeal to buy or rent our next <strong>Haven</strong> building.<br />

Instead, over the coming year, we will investigate the feasibility of<br />

opening Community <strong>Haven</strong>s, collaborating with local community<br />

organisations and using their existing facilities. This would mean<br />

that we could open further <strong>Haven</strong>s more quickly and focus our<br />

resources on providing our tried and tested programme of care in<br />

the areas of greatest need. We are currently consulting with local<br />

community groups, medical organisations and other charities<br />

about where the next location could be.<br />

BREAST CANCER HAVEN AT HOME<br />

Our DVD, CD and web-based programme, funded by BupaGiving,<br />

has proved very popular with people affected by breast cancer<br />

who cannot reach one of our three <strong>Haven</strong>s. Over 2000 copies have<br />

already been distributed nationally through our website, breast<br />

cancer units, other cancer charities and support groups and copies<br />

have been sent to every breast care nurse in the UK for them to<br />

show or give to their patients.<br />

“Thank you so much for my copy of Breast Cancer <strong>Haven</strong> at Home<br />

- a useful tool which gave good information and great comfort.<br />

It helped alleviate some of my fears and gave me some easy to<br />

follow exercises and advice that helped me feel better.”<br />

Christine<br />

4 <strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong>


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We aim to provide<br />

centres of excellence in<br />

integrated breast care,<br />

in partnership with the<br />

NHS and other health<br />

professionals.<br />

RAISING AWARENESS<br />

AND INCREASING VISITOR<br />

NUMBERS<br />

39% of our Visitors heard about Breast Cancer <strong>Haven</strong> from<br />

their hospital breast care team. This illustrates the ties we<br />

already have with local medical communities. However, as<br />

some hospitals refer fewer patients than others, there is<br />

more we can do to help the medical community better<br />

understand the positive effects our service has on people<br />

with breast cancer and their families.<br />

Our Programme Managers in London, Hereford and Leeds<br />

- specialist cancer and breast care nurses themselves – are<br />

actively involved in meetings and conferences with their<br />

local cancer networks. In addition, our marketing team will<br />

continue to conduct targeted communication campaigns to<br />

ensure hospital breast care units are well informed about<br />

how we can help their patients.<br />

We take an active role in cross-charity groups and are<br />

strengthening our working relationships with other cancer<br />

charities.<br />

Caroline Hoffman, Clinical Director and Research<br />

Coordinator sits alongside her counterparts on the<br />

government’s National Cancer Survivorship Initiative’s<br />

Assessment and Care Planning Subgroup, which is looking<br />

to shape the services for cancer survivors in the future.<br />

Caroline is also on the National Cancer Research Institute’s<br />

Complementary <strong>The</strong>rapies Clinical Studies Development<br />

Group to ensure high quality complementary therapies<br />

research in cancer care.<br />

“I was first diagnosed with breast cancer in July 2004 at the<br />

age of 35. I was planning to get married later that year and it<br />

came as a big shock. I just wanted to get the chemo and<br />

radiotherapy over with and get on with my life.<br />

When in December 2005 my doctor told me I had a local<br />

recurrence, I was absolutely devastated. On top of my fears<br />

about my health, it looked unlikely that I would be able to have<br />

children - a family was all my husband and I had ever wanted.<br />

I was determined to do everything I could to get well. I had a<br />

mastectomy but was interested in whether complementary<br />

therapies could help me feel better, cope with some of my<br />

fears and anxiety and also might even be able to help my<br />

fertility.<br />

My breast care nurse told me about Breast Cancer <strong>Haven</strong>. I<br />

was really apprehensive the first time I went – I was going to be<br />

meeting other women with breast cancer and secondary<br />

cancer and it made it all seem very real. I found it very difficult<br />

to put my feelings into words, but everyone was very warm,<br />

understanding and kind. I discussed my fertility concerns and<br />

they put together a programme of care that included<br />

acupuncture, shiatsu, reflexology and herbalism.<br />

Four years on and I’m well and happy. In February this year I<br />

had my beautiful baby daughter, Cecilia - my doctor said she<br />

was a ‘miracle baby’. I still feel a very close bond with the<br />

people at the <strong>Haven</strong>. <strong>The</strong>y supported me at a very difficult<br />

time and they also helped me to find ways of staying healthy<br />

that I really believe helped me have my baby.<br />

You can never forget having breast cancer but over time you<br />

think about it less - and having an active seven month old has<br />

really helped with that!”<br />

Cathrin Whittome,<br />

Visitor to Breast Cancer <strong>Haven</strong> London<br />

<strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong> 5


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We ensure our services<br />

evolve according to Visitor<br />

requirements and in<br />

response to new research<br />

findings<br />

We have undertaken a thorough service evaluation, surveying<br />

Visitors’ needs, usage and outcomes as well as a systematic<br />

analysis of costs and resourcing. <strong>The</strong> evidence has helped us<br />

repackage our services and see clearly where we can reduce<br />

costs and develop additional income streams.<br />

<strong>The</strong> majority of Visitors described their concerns as<br />

gone or better following their time at Breast Cancer<br />

<strong>Haven</strong>.<br />

Our core programme remains free and includes a day long<br />

introductory session; an initial consultation; six individual<br />

therapy sessions; four hours of support for family members<br />

and a final meeting to review outcomes and help Visitors to<br />

plan their ongoing self-care.<br />

Our classes, group sessions and seminars have been<br />

audited and streamlined and small donations or charges<br />

introduced to cover costs. New sessions have been added,<br />

such as: ‘Healthy Fast Food’; other sessions have been<br />

redesigned to appeal to wider audiences, such as those<br />

without breast cancer who are keen to live more healthily.<br />

For those who need additional care and are experiencing<br />

financial difficulties or who are on income support, a<br />

hardship fund is also available.<br />

DEVELOPING ADDITIONAL<br />

INCOME STREAMS<br />

Our beautiful <strong>Haven</strong>s offer a healing environment to our Visitors,<br />

but currently they remain unused during evenings, weekends<br />

and certain times of the day. We are in the process of<br />

encouraging therapists to rent our facilities for their private clinics.<br />

Group Acupuncture<br />

Research shows that 13% of Visitors have personal medical<br />

insurance, which could cover on average three of their chosen<br />

therapy appointments. From Autumn <strong>2009</strong> we will pilot a scheme<br />

to recoup the cost of these therapy sessions from the insurance of<br />

Visitors who wish to support the charity in this way.<br />

We collaborate with other<br />

organisations in focused<br />

research into the clinical<br />

effectiveness of integrated<br />

breast cancer care<br />

A pilot study funded by GlaxoSmithKline, in conjunction with<br />

Charing Cross and St Mary’s Hospitals, is investigating the effects<br />

of integrating our programme of care with standard medical<br />

treatment. Results will be available in early 2010.<br />

Breast Cancer <strong>Haven</strong> is participating in recruitment for a national<br />

three-year study led by Professor Alex Molassiotis, University of<br />

Manchester, into the effectiveness of acupuncture in managing<br />

cancer-related fatigue. <strong>Haven</strong> acupuncturists are involved in the<br />

treatments for the study.<br />

We are developing particular expertise in new therapies such as<br />

Mindfulness, Health Steps, <strong>The</strong> Lebed Method, Emotional<br />

Freedom Technique and Living Foods, and how they can help<br />

people affected by breast cancer. We aim to further build on our<br />

existing expertise and capacity to provide Mindfulness Based<br />

Stress Reduction programmes over the coming year.<br />

A survey of our Visitors into the effectiveness of Energy <strong>The</strong>rapies<br />

- Emotional Freedom Technique, Mind Body <strong>The</strong>rapy and<br />

Kinesiology - found that 80% felt them to be extremely helpful.<br />

A randomised controlled study evaluating 229 Visitors who<br />

undertook an eight week Mindfulness Based Stress Reduction<br />

programme is now complete and will be published in a medical<br />

journal next year. It was found to be highly beneficial for<br />

improving mood, quality of life and wellbeing in women following<br />

breast cancer treatment.<br />

6 <strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong>


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FUNDRAISING<br />

Breast Cancer <strong>Haven</strong> receives no government funding and is<br />

dependent solely on charitable donations and income from<br />

fundraising events.<br />

Our income this financial year was hit hard by the recession<br />

and totalled £1,552,168 – a 38% decrease on the previous year.<br />

Now more than ever, our targeted fundraising strategies will aim<br />

to maximise sustainable income streams with minimum cost<br />

and will prioritise the following areas:<br />

building on relationships with existing supporters and<br />

focusing our pared down resources on the most profitable<br />

and less costly income streams.<br />

increasing online marketing and fundraising to enable a<br />

wider reach at lower cost thereby helping us stay in touch<br />

with our supporters more regularly.<br />

launching a new national fundraising campaign – <strong>Haven</strong><br />

Hampers – for Christmas ‘09. An alternative to Secret<br />

Santa, it is a cheap and easy way for office workers,<br />

community groups and friends to raise money.<br />

Our <strong>Haven</strong> in Leeds aims to generate its own running costs<br />

from the surrounding communities so is currently developing<br />

relationships with local companies, trusts and individuals who<br />

wish to support a local charity.<br />

HRH <strong>The</strong> Countess of Wessex<br />

RE-LAUNCHING OUR HAVEN<br />

GUARDIANS SUPPORTERS SCHEME<br />

Our <strong>Haven</strong> Guardians are supporters who commit to giving<br />

regularly over a period of time and represent a very cost- effective<br />

way of raising funds.<br />

Our Guardian Programme was re-launched by HRH <strong>The</strong> Countess<br />

of Wessex at an exclusive networking breakfast. Supporters were<br />

asked to commit to donating either one, five or ten thousand<br />

pounds for 3 years. In return, <strong>Haven</strong> Guardians receive regular<br />

updates, invitations to viewings and events but most importantly,<br />

they know that their donation will help us continue to support<br />

women and their families affected by breast cancer.<br />

We aim to increase our number of Guardians from 70 to 200 this<br />

year and hope that, in the run up to our 10th Anniversary, many<br />

more new members of the community will sign up.<br />

Every time I walked through the<br />

<strong>Haven</strong>’s front door my shoulders<br />

relaxed and I could feel the tension<br />

leave my body. <strong>The</strong> team were so<br />

friendly and nothing fazed them. I<br />

had somewhere to go when I was<br />

worried, where they would<br />

understand how I was feeling and<br />

people I could talk to about<br />

anything.<br />

Julia, Visitor to Breast Cancer <strong>Haven</strong> Hereford<br />

<strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong> 7


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FUNDRAISING<br />

TRUSTS AND<br />

FOUNDATIONS<br />

CONTINUE TO BE AN<br />

IMPORTANT SOURCE<br />

OF INCOME<br />

<strong>The</strong> team had another good<br />

year, raising £467,089, which<br />

was 30% of our total income.<br />

We are very grateful for all the<br />

support we have received and<br />

would particularly like to thank:<br />

THE HESCO BASTION FUND, whose<br />

generous grant of £75,000 funded the<br />

creation of the Visitors’ café at our new<br />

<strong>Haven</strong> in Leeds. <strong>The</strong> café is run entirely by<br />

volunteers and provides healthy, affordable<br />

lunches for our Visitors.<br />

BUPA GIVING, who provided a further<br />

grant of £50,000 for our outreach<br />

programme, enabling us to produce our<br />

Breast Cancer <strong>Haven</strong> at Home DVD and<br />

CD. Launched in January, it has proved<br />

very popular and is a great help to women<br />

who cannot visit a <strong>Haven</strong> in person.<br />

THE HENRY SMITH CHARITY for their<br />

grant of £40,000 – the second instalment<br />

of a three year grant – which made a<br />

major contribution to our Clinical Director’s<br />

role, an invaluable position at Breast<br />

Cancer <strong>Haven</strong>.<br />

THE JOHN ELLERMAN FOUNDATION,<br />

whose grant of £21,000 – the first<br />

instalment of a three year grant – provided<br />

the balance of the funding needed for our<br />

Clinical Director post, which is key to the<br />

provision of our services at all three of our<br />

<strong>Haven</strong>s.<br />

THE WORSHIPFUL COMPANY OF<br />

GROCERS, whose grant of £34,000<br />

funded essential equipment and staff for<br />

the reception area at our <strong>Haven</strong> in Leeds,<br />

ensuring that Visitors receive a warm and<br />

friendly welcome and an efficient service<br />

from the moment they walk in.<br />

THE EVESON CHARITABLE TRUST for<br />

their grant of £25,000 – the second<br />

instalment of a two year grant – towards<br />

the costs of our <strong>Haven</strong> in Hereford,<br />

enabling us to continue providing an<br />

outstanding quality of service and care.<br />

SIMPLYHEALTH, for their grants totalling<br />

£18,426 for the provision of the<br />

acupuncture service at our <strong>Haven</strong> in<br />

Leeds.<br />

THE MAURICE MARKS CHARITABLE<br />

TRUST, for their grants totalling £18,000 –<br />

half of a three year funding commitment –<br />

towards the acupuncture service at our<br />

<strong>Haven</strong>s in London and Hereford.<br />

<strong>The</strong> following Trusts and Foundations<br />

gave grants of over £5,000:<br />

<strong>The</strong> D’Oyly Carte Charitable Trust<br />

<strong>The</strong> G C Gibson Charitable Trust<br />

Hawksford International<br />

HBOS Foundation<br />

<strong>The</strong> Kidani Memorial Trust<br />

<strong>The</strong> Mercers’ Charitable Foundation<br />

<strong>The</strong> New Court Trust<br />

P F Charitable Trust<br />

<strong>The</strong> Pink Ribbon Foundation<br />

<strong>The</strong> John Rayner Charitable Trust<br />

<strong>The</strong> Samuel Sebba Charitable Trust<br />

<strong>The</strong> Bernard Sunley Charitable<br />

Foundation<br />

<strong>The</strong> Swire Charitable Trust<br />

<strong>The</strong> Westlon Trust<br />

BCH Leeds Reception BCH Leeds Café BCH Hereford therapy room<br />

8 <strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong>


21972-Annual Review Doc:Layout 1 10/22/09 11:04 AM Page 9<br />

WALK THE WALK is a grant-making<br />

charity which to date has raised over £52<br />

million for vital breast cancer causes by<br />

organising MoonWalks and SunWalks<br />

across the UK. <strong>The</strong>y have notified us that<br />

they intend to award a grant of £500,000,<br />

commencing in October <strong>2009</strong>, which will<br />

be used to maintain the outstanding<br />

quality of our core service, which is free of<br />

charge to anyone affected by breast<br />

cancer.<br />

EVENTS AND<br />

COMMUNITY<br />

FUNDRAISING<br />

Our events and community<br />

fundraising teams raised<br />

£578,879, which is 37% of<br />

overall income.<br />

<strong>The</strong> current economic climate has made<br />

running large fundraising events with high<br />

ticket prices, such as our annual Blush Ball,<br />

untenable for the time being. Instead, our<br />

fundraising team are inspiring, encouraging<br />

and supporting our voluntary fundraisers<br />

and fundraising committees who continue<br />

to run hugely successful events and<br />

challenges. Refocusing our attention on<br />

smaller, more personalised events with a<br />

higher return on investment means that<br />

more funds raised will contribute to<br />

providing front line services. Our thanks to<br />

everyone who has been involved.<br />

BLUSH MAGIC, organised by our Blush<br />

committee and held at the exclusive Magic<br />

Circle HQ raised £46,000. Guests were<br />

entertained by personal performances<br />

from top magicians and fantastic auction<br />

prizes included a behind the scenes tour<br />

of ‘Britain's Got Talent’ with Ant and Dec.<br />

I was diagnosed with breast cancer in my<br />

twenties and received great care and support<br />

from Breast Cancer <strong>Haven</strong>. I wanted to give<br />

something back and thought a good way to do it<br />

would be to set up a committee of younger<br />

people who could organise fundraising events<br />

that would attract people like me and my friends.<br />

Our first event was a racing day – it was a lot of<br />

work but great fun and really fulfilling when you<br />

know that the money raised goes to such a good<br />

cause.<br />

Toral Shah, Head of <strong>The</strong> Young Ones Committee<br />

Acupuncture Walk <strong>The</strong> Walk Toral Shah Blush Magic<br />

<strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong> 9


21972-Annual Review Doc:Layout 1 10/22/09 11:04 AM Page 10<br />

FUNDRAISING<br />

Our LONDON COMMITTEE has worked<br />

incredibly hard raising over £70,000 from<br />

events this year including a garden party<br />

held in the Chelsea Physic Garden, a quiz,<br />

car boot sale, art fair and clothes sale.<br />

Our <strong>ANNUAL</strong> CAROL SERVICE at St<br />

Paul’s in Knightsbridge, featuring readings<br />

from Sir Michael Parkinson, Katie Derham,<br />

Sir Tim Rice and Zac Goldsmith raised<br />

over £45,000.<br />

<strong>The</strong> HEREFORD COMMITTEE ran a golf<br />

day and evening black tie reception raising<br />

£16,000.<br />

HEREFORD POSTMEN Glyn Jones and<br />

Mike Chandler who both lost their mums<br />

to cancer cycled on postman’s bikes from<br />

our Hereford <strong>Haven</strong> to our Leeds <strong>Haven</strong><br />

and back, raising over £20,000.<br />

Guests to Leeds-based PEC Building<br />

Services HINT OF PINK BALL were<br />

entertained by dancers from DM Academy<br />

in Bradford, raising £30,000.<br />

Runs and challenges are a burgeoning<br />

income stream. This year our ten FLORA<br />

LONDON MARATHON runners raised<br />

£46,000 and others participated in the<br />

Bupa Yorkshire marathon, Leeds, Hull and<br />

Bristol half marathons, the British 10k and<br />

adidas Women’s 5k.<br />

BUILDING<br />

RELATIONSHIPS WITH<br />

SOCIALLY RESPONSIBLE<br />

COMPANIES<br />

Income from our corporate<br />

supporters this year was<br />

£116,921, just 8% of overall<br />

income. This is disappointing<br />

yet unsurprising during a<br />

recession as many companies<br />

have curtailed expenditure to<br />

demonstrate savings to their<br />

stakeholders. However, we<br />

have been grateful for the<br />

support of the following<br />

companies, and in the future,<br />

we welcome other companies<br />

who share our health and<br />

wellbeing ethos and who wish<br />

to develop mutually beneficial<br />

relationships and support a<br />

good cause. <strong>The</strong>re has been a<br />

large increase in enquiries from<br />

potential new corporate<br />

supporters, indicating stronger<br />

corporate support in the year<br />

ahead.<br />

KITCHENAID continues to donate £50<br />

from the sale of every pink KitchenAid<br />

Artisan Mixer, raising £35,000 to date.<br />

NESPRESSO donated all proceeds from<br />

the sale of a Limited Edition Crystal<br />

Essenza coffee machine adorned with<br />

dazzling pink Swarovski crystals.<br />

RIGBY AND PELLER donated 10% from<br />

every sale of their pink ribbon and crystal<br />

trimmed Alondra range.<br />

THE TRAVELLING SOUK sells unique,<br />

ethical products at venues, events and<br />

through travellingsouk.com. <strong>The</strong>y donate<br />

2% of their turnover annually.<br />

RAPID STAPLERS donated £15,000<br />

from the sales of their limited edition pink<br />

stapler.<br />

RED PERSONNEL donate 1% of their<br />

annual profits to Breast Cancer <strong>Haven</strong> and<br />

hope to donate £1,200 to Breast Cancer<br />

<strong>Haven</strong> per annum.<br />

SAINSBURY’S <strong>The</strong> Fulham Broadway<br />

and North End Road stores in London<br />

have chosen us as their local charity of<br />

the year.<br />

Car Boot Sale Hereford Golf Day Hereford Postmen Hint of Pink Ball London Marathon<br />

10 <strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong>


21972-Annual Review Doc:Layout 1 10/22/09 11:04 AM Page 11<br />

WELCOME TO<br />

KIMBERLEY WALSH -<br />

OUR NEW AMBASSADOR<br />

Kimberley Walsh<br />

We are delighted to welcome Kimberley Walsh<br />

from the pop band Girls Aloud as a <strong>Haven</strong><br />

Ambassador. Kimberley, who opened the <strong>Haven</strong><br />

in Leeds in October <strong>2008</strong> and who joined the<br />

UK’s first High Heel-a-thon through Leeds in<br />

September <strong>2009</strong> to raise funds and awareness<br />

for the charity, said:<br />

I'm proud to help raise the profile of<br />

Breast Cancer <strong>Haven</strong>. I saw how<br />

they helped my dear friend and<br />

dance teacher Deana Morgan when<br />

she had breast cancer and want<br />

other people with breast cancer to<br />

know they can turn to the <strong>Haven</strong> for<br />

free help and support.<br />

<strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong> 11


21972-Annual Review Doc:Layout 1 10/22/09 11:04 AM Page 12<br />

I was diagnosed in October 2006<br />

and following a lumpectomy, I was<br />

advised to have my breast<br />

removed. I decided to have my<br />

second breast removed in early<br />

2007 which helped to ease my<br />

worries.<br />

As a result of breast cancer<br />

I re-evaluated my life – it really<br />

does change your outlook. I run a<br />

dance school called DM Academy,<br />

which I love, but I haven’t<br />

performed professionally for a<br />

while, so with my new lease of life I<br />

replied to an advert that said “Are<br />

you over 40? Do you miss your<br />

fishnets and feathers?” and 9<br />

months after diagnosis and<br />

surgery I was doing the can-can<br />

twice a day in a fabulous variety<br />

show called “WOW!” Later on in<br />

the year we were asked to<br />

perform in Vegas and I became a<br />

single breasted Vegas showgirl at<br />

the age of 44!<br />

When Deana Morgan heard<br />

Breast Cancer <strong>Haven</strong> was opening<br />

in Leeds, she immediately wanted<br />

to help fundraise<br />

<strong>The</strong> show’s organiser generously donated a night’s takings to<br />

charity and since then I have been fundraising for Breast Cancer<br />

<strong>Haven</strong> and other cancer charities.<br />

“I’ve known Kimberley Walsh from Girls Aloud since she was a<br />

student at my dance school in Bradford. She stays in touch and I<br />

am delighted and proud of her chart-topping success. When she<br />

heard about my diagnosis she picked up the phone straight<br />

away to offer her support. Later I asked if she could lend support<br />

to help raise awareness for Breast Cancer <strong>Haven</strong>. She said ‘yes’<br />

without question. She opened the Leeds branch in October last<br />

year and also took part in the High Heel-a-Thon this September.<br />

Breast Cancer <strong>Haven</strong> is a fantastic charity that really makes a<br />

difference to people’s lives. I want women, and men, to know<br />

that even though it might feel frightening at the beginning -<br />

breast cancer is not the end - there will always be good things to<br />

look forward to and the <strong>Haven</strong> is there to help you find them!”<br />

Deana Morgan<br />

12 <strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong>


21972-Annual Review Doc:Layout 1 10/22/09 11:04 AM Page 13<br />

FINANCIAL SUMMARY<br />

1 June <strong>2008</strong> – 31 May <strong>2009</strong><br />

TRUSTEES’ STATEMENT<br />

<strong>The</strong> Statement of Financial Activities<br />

and Balance Sheet are not the full<br />

statutory accounts but are a summary<br />

of the information which appears in the<br />

full accounts. <strong>The</strong> full accounts have<br />

been audited and given an unqualified<br />

opinion. <strong>The</strong> full accounts were<br />

approved by the Trustees on<br />

6 November <strong>2009</strong> and a copy has<br />

been submitted to the Charity<br />

Commission and Registrar of<br />

Companies. <strong>The</strong>se summarised<br />

accounts may not contain sufficient<br />

information to allow for a full<br />

understanding of the financial affairs of<br />

the Charity. For further information the<br />

full annual accounts, including the<br />

auditor's report, which can be obtained<br />

from Breast Cancer <strong>Haven</strong>, should be<br />

consulted.<br />

Iain Ross BSc CDir<br />

Chairman of the Audit Committee<br />

INDEPENDENT AUDITORS’<br />

STATEMENT TO THE TRUSTEES OF<br />

BREAST CANCER HAVEN<br />

We have examined the summarised<br />

financial statements of Breast Cancer<br />

<strong>Haven</strong> for the year ended 31 May <strong>2009</strong>.<br />

RESPECTIVE RESPONSIBILITIES<br />

OF TRUSTEES AND AUDITORS<br />

<strong>The</strong> trustees are responsible for<br />

preparing the summarised financial<br />

statements in accordance with<br />

applicable United Kingdom law and the<br />

recommendations of the charities<br />

SORP.<br />

Our responsibility is to report to you our<br />

opinion on the consistency of the<br />

summarised financial statements with<br />

the full financial statements and the<br />

Trustees’ Annual Report. We also read<br />

the other information contained in the<br />

summarised annual report and consider<br />

the implications for our report if we<br />

become aware of any apparent<br />

misstatements or material<br />

inconsistencies with the summarised<br />

financial statements.<br />

We conducted our work in accordance<br />

with Bulletin <strong>2008</strong>/3 issued by the<br />

Auditing Practices Board.<br />

OPINION<br />

In our opinion the summarised financial<br />

statements are consistent with the full<br />

annual financial statements and the<br />

Trustees’ Annual Report of Breast<br />

Cancer <strong>Haven</strong> for the year ended<br />

31 May <strong>2009</strong>.<br />

Neil Finlayson<br />

Senior Statutory Auditor<br />

Kingston Smith LLP, Statutory Auditor<br />

Chartered Accountants and<br />

Registered Auditors<br />

Devonshire House<br />

60 Goswell Road<br />

London EC1M 7AD<br />

<strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong> 13


21972-Annual Review Doc:Layout 1 10/22/09 11:04 AM Page 14<br />

INCOMING RESOURCES<br />

Unrestricted Restricted Total <strong>2009</strong> Total <strong>2008</strong><br />

Funds Funds £ £<br />

Individual Donations 144,377 64,506 208,883 140,402<br />

Trusts and Companies 185,496 398,514 584,010 1,197,428<br />

Events 578,879 - 578,879 1,007,280<br />

Legacies 88,872 - 88,872 69,101<br />

Trading Activities 21,194 - 21,194 20,962<br />

Investment Income 70,330 - 70,330 63,797<br />

TOTAL INCOME 1,089,148 463,020 1,552,168 2,498,970<br />

Direct Costs of Generating Funds 469,947 122,309 592,256 812,775<br />

NET INCOME 619,201 340,711 959,912 1,686,195<br />

Charitable Expenditure<br />

Costs of <strong>Haven</strong>s 695,289 780,855 1,476,144 1,062,262<br />

Governance Costs 44,570 - 44,570 48,842<br />

TOTAL EXPENDITURE 1,209,806 903,164 2,112,970 1,923,879<br />

Net Incoming/(Expenditure)<br />

before Transfers and Other<br />

Recognised Gains and Losses (120,658) (440,144) (560,802) 575,091<br />

Transfers & Other<br />

Recognised Gains and Losses 97,105 (137,446) (40,341) (61,594)<br />

NET MOVEMENT IN FUNDS (23,553) (577,590) (601,143) 513,497<br />

Fund balances at 1 June <strong>2008</strong> 1,668,663 1,161,842 2,830,505 2,317,008<br />

FUND BALANCES at 31 May <strong>2009</strong> 1,645,110 584,252 2,229,362 2,830,505<br />

Represented by<br />

Fixed and Current Assets 1,748,576 584,252 2,332,828 2,995,583<br />

less Current Liabilities 103,466 - 103,466 165,078<br />

NET ASSETS at 31 May <strong>2009</strong> 1,645,110 584,252 2,229,362 2,830,505<br />

Our reserves<br />

In line with the guidance issued by the Charity Commission, the Trustees have considered the future needs of the charity and<br />

believe that free reserves should be between four and six months’ forward cash expenditure. Such funds are needed to provide<br />

for the charity's working capital needs and a sensible contingency against an unexpected shortfall in fundraising income,<br />

emergency or exceptional unforeseen expenditure, thus enabling services to our Visitors to be maintained and ensure the<br />

financial stability of the charity over the longer term. Of the charity’s total reserves of £2,222,607 at 31 May <strong>2009</strong>, just over 50%<br />

(£1,127,729) is invested in our premises – the <strong>Haven</strong>s – and so is not readily available to spend. A further £194,252 is restricted<br />

funding which means it can only be used for specified purposes. This leaves £900,626 as free reserves representing 5.1 months’<br />

forward cash expenditure. <strong>The</strong> Trustees believe that the current level is satisfactory but will keep the matter under constant review<br />

to ensure that free reserves are adequate for the Charity's future expected operational needs.<br />

14 <strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong>


21972-Annual Review Doc:Layout 1 10/22/09 11:04 AM Page 15<br />

Breast Cancer <strong>Haven</strong> also wishes to thank:<br />

Our Patron<br />

HRH <strong>The</strong> Prince of Wales<br />

Trustees<br />

Diana Dyer Bartlett ACA, Chairman and Honorary Treasurer<br />

Rowena Bartlett, Chairman of the Remuneration Committee<br />

Elizabeth Bickham<br />

Sara Davenport, Founder, Chairman of the Nominations Committee<br />

Iain Ross BSc CDir, Chairman of the Audit Committee<br />

Professor Dudley Sinnett MS FRCS<br />

Michael Tiplady BSc FRICS<br />

Appointments from 01/06/<strong>2009</strong><br />

John Soden FCA 01/06/<strong>2009</strong><br />

Reet Wiseman 10/09/<strong>2009</strong><br />

Resignations<br />

Jeremy Edwards 26/11/<strong>2008</strong><br />

David Gibson CA 26/11/<strong>2008</strong><br />

Mike Bussey 22/04/<strong>2009</strong><br />

HRH <strong>The</strong> Countess of Wessex 08/05/<strong>2009</strong><br />

Dr Lynn Drummond BSc PhD FRSC 12/05/<strong>2009</strong><br />

Clinical and Scientific Advisory Board<br />

Professor Alan Ashworth, Director, Breakthrough Breast Cancer Research Centre<br />

Professor Charles Coombes, Consultant Oncologist, Charing Cross NHS Trust<br />

Mrs Sylvia Denton OBE, Research Fellow in Breast Care Nursing<br />

Dr Sam Guglani, Consultant Clinical Oncologist, Cheltenham General Hospital<br />

Professor Stephen Holgate, MRC Clinical Professor of Immunopharmacology, University of Southampton (Chairman)<br />

Mr Kieran Horgan, Consultant Breast Surgeon, Leeds General Infirmary<br />

Dr Alison Jones, Consultant Oncologist, <strong>The</strong> Royal Free and UCL Hospitals<br />

Dr Michelle Kohn, Complementary <strong>The</strong>rapies Medical Adviser<br />

Professor George Lewith, Professor of Health Research, University of Southampton<br />

Mr Richard Linforth, Consultant Breast Surgeon, St Luke’s Hospital, Bradford<br />

Professor Peter Mortimer, Professor of Dermatological Medicine, St George’s Healthcare Trust<br />

Professor David Peters, Clinical Director and Professor of Integrated Healthcare, University of Westminster<br />

Professor Jane Plant, Patient Representative, author and geochemist, Imperial College London<br />

Mr Adam Searle, Consultant Plastic Reconstructive and Aesthetic Surgeon, <strong>The</strong> Royal Marsden NHS Foundation Trust<br />

Professor Karol Sikora, Professor of Cancer Medicine, Hammersmith Hospital<br />

Professor Leslie G Walker, Director, Institute of Rehabilitation, University of Hull<br />

<strong>2009</strong> Annual Report/Breast Cancer <strong>Haven</strong> 15


21972-Annual Review Doc:Layout 1 10/22/09 11:04 AM Page 16<br />

No one should have to face breast cancer alone<br />

Breast Cancer <strong>Haven</strong><br />

Effie Road, London SW6 1TB • 020 7384 0000<br />

37 St Owen Street, Hereford HR1 2JB • 01432 361 061<br />

4 - 5 <strong>The</strong> Gateway West, East Street, Leeds LS9 8DA • 0113 284 7800<br />

Email: info@breastcancerhaven.org.uk<br />

www.breastcancerhaven.org.uk<br />

Patron: HRH <strong>The</strong> Prince of Wales<br />

Registered Charity No 1061726

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