CPR: Circumstances, Prevention and Response in ... - Kroll Ontrack
CPR: Circumstances, Prevention and Response in ... - Kroll Ontrack
CPR: Circumstances, Prevention and Response in ... - Kroll Ontrack
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September 14, 2010<br />
<strong>CPR</strong>:<br />
<strong>Circumstances</strong>, <strong>Prevention</strong> <strong>and</strong><br />
<strong>Response</strong> <strong>in</strong> Safeguard<strong>in</strong>g<br />
Personal Healthcare Information<br />
© 2010 <strong>Kroll</strong> <strong>Ontrack</strong> Inc. | www.ontrackdatarecovery.com
Agenda<br />
• Introduction<br />
<strong>Ontrack</strong> ® Data Recovery<br />
1
Agenda<br />
• Introduction<br />
• About AHA Solutions<br />
<strong>Ontrack</strong> ® Data Recovery<br />
2
Agenda<br />
• Introduction<br />
• About AHA Solutions<br />
• Why Safeguard PHI with Data Eraser <strong>and</strong> Recovery?<br />
<strong>Ontrack</strong> ® Data Recovery<br />
3
Agenda<br />
• Introduction<br />
• About AHA Solutions<br />
• Why Safeguard PHI with Data Eraser <strong>and</strong> Recovery?<br />
• Protect<strong>in</strong>g Personal Healthcare Information (PHI)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
4
Agenda<br />
• Introduction<br />
• About AHA Solutions<br />
• Why Safeguard PHI with Data Eraser <strong>and</strong> Recovery?<br />
• Protect<strong>in</strong>g Personal Healthcare Information (PHI)<br />
• Patient Data Security <strong>and</strong> Protection<br />
<strong>Ontrack</strong> ® Data Recovery<br />
5
Agenda<br />
• Introduction<br />
• About AHA Solutions<br />
• Why Safeguard PHI with Data Eraser <strong>and</strong> Recovery?<br />
• Protect<strong>in</strong>g Personal Healthcare Information (PHI)<br />
• Patient Data Security <strong>and</strong> Protection<br />
• 100% Accessibility to Patient Records<br />
<strong>Ontrack</strong> ® Data Recovery<br />
6
Agenda<br />
• Introduction<br />
• About AHA Solutions<br />
• Why Safeguard PHI with Data Eraser <strong>and</strong> Recovery?<br />
• Protect<strong>in</strong>g Personal Healthcare Information (PHI)<br />
• Patient Data Security <strong>and</strong> Protection<br />
• 100% Accessibility to Patient Records<br />
• Data Management Regulations <strong>and</strong> Compliance<br />
<strong>Ontrack</strong> ® Data Recovery<br />
7
Introduction<br />
• Today’s Presenters<br />
– TBD, AHA Solutions<br />
– Ken Gibson, <strong>Kroll</strong> <strong>Ontrack</strong><br />
Purpose<br />
Enhance the security<br />
of personal<br />
healthcare<br />
<strong>in</strong>formation (PHI)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
8
Introduction<br />
• Today’s Presenters<br />
– TBD, AHA Solutions<br />
– Ken Gibson, <strong>Kroll</strong> <strong>Ontrack</strong><br />
Purpose<br />
Plan<br />
Enhance the security<br />
of personal<br />
healthcare<br />
<strong>in</strong>formation (PHI)<br />
Use data destruction<br />
<strong>and</strong> data recovery<br />
practices<br />
<strong>Ontrack</strong> ® Data Recovery<br />
9
Introduction<br />
• Today’s Presenters<br />
– TBD, AHA Solutions<br />
– Ken Gibson, <strong>Kroll</strong> <strong>Ontrack</strong><br />
Purpose<br />
Plan<br />
Payoff<br />
Enhance the security<br />
of personal<br />
healthcare<br />
<strong>in</strong>formation (PHI)<br />
Use data destruction<br />
<strong>and</strong> data recovery<br />
practices<br />
Mitigate<br />
organizational risk<br />
<strong>and</strong> <strong>in</strong>crease patient<br />
safety <strong>and</strong> protection<br />
<strong>Ontrack</strong> ® Data Recovery<br />
10
About AHA Solutions<br />
• AHA Solutions, Inc. is a resource to<br />
hospitals pursu<strong>in</strong>g operational<br />
excellence<br />
<strong>Ontrack</strong> ® Data Recovery<br />
11
About AHA Solutions<br />
• AHA Solutions, Inc. is a resource to<br />
hospitals pursu<strong>in</strong>g operational<br />
excellence<br />
• As an American Hospital Association<br />
(AHA) member service, AHA Solutions<br />
collaborates with hospital leaders <strong>and</strong><br />
market consultants to conduct product<br />
due diligence <strong>and</strong> identify solutions to<br />
hospital challenges <strong>in</strong> the areas of<br />
f<strong>in</strong>ance, human resources, patient flow<br />
<strong>and</strong> technology<br />
<strong>Ontrack</strong> ® Data Recovery<br />
12
About AHA Solutions<br />
• The American Hospital Association has<br />
awarded <strong>Kroll</strong> <strong>Ontrack</strong>® exclusive<br />
endorsement of its data erasure <strong>and</strong> data<br />
recovery solutions<br />
<strong>Ontrack</strong> ® Data Recovery<br />
13
About AHA Solutions<br />
• The American Hospital Association has<br />
awarded <strong>Kroll</strong> <strong>Ontrack</strong>® exclusive<br />
endorsement of its data erasure <strong>and</strong> data<br />
recovery solutions<br />
– Scalability<br />
Variety of products/services<br />
<strong>Ontrack</strong> ® Data Recovery<br />
14
About AHA Solutions<br />
• The American Hospital Association has<br />
awarded <strong>Kroll</strong> <strong>Ontrack</strong>® exclusive<br />
endorsement of its data erasure <strong>and</strong> data<br />
recovery solutions<br />
– Scalability<br />
Variety of products/services<br />
– Verification tools<br />
Ensur<strong>in</strong>g erasure <strong>and</strong> recovery (<strong>in</strong>clud<strong>in</strong>g<br />
encryption of recovered data)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
15
About AHA Solutions<br />
• The American Hospital Association has<br />
awarded <strong>Kroll</strong> <strong>Ontrack</strong>® exclusive<br />
endorsement of its data erasure <strong>and</strong> data<br />
recovery solutions<br />
– Scalability<br />
Variety of products/services<br />
– Verification tools<br />
Ensur<strong>in</strong>g erasure <strong>and</strong> recovery (<strong>in</strong>clud<strong>in</strong>g<br />
encryption of recovered data)<br />
– Comprehensive data management<br />
solutions<br />
“One-stop” shop<br />
<strong>Ontrack</strong> ® Data Recovery<br />
16
About AHA Solutions<br />
• The American Hospital Association has<br />
awarded <strong>Kroll</strong> <strong>Ontrack</strong>® exclusive<br />
endorsement of its data erasure <strong>and</strong> data<br />
recovery solutions<br />
– Scalability<br />
Variety of products/services<br />
– Verification tools<br />
Ensur<strong>in</strong>g erasure <strong>and</strong> recovery (<strong>in</strong>clud<strong>in</strong>g<br />
encryption of recovered data)<br />
– Comprehensive data management<br />
solutions<br />
“One-stop” shop<br />
– Ability to respond rapidly to large-scale,<br />
emergency situations<br />
– Customer service <strong>and</strong> dedicated account<br />
teams<br />
<strong>Ontrack</strong> ® Data Recovery<br />
17
Why Safeguard PHI with Data Destruction <strong>and</strong> Recovery?<br />
Mitigate Risks <strong>and</strong><br />
Vulnerabilities<br />
Save<br />
Costs<br />
Increase<br />
Efficiencies<br />
Protect<br />
Patients<br />
– Evade data breach<br />
– Circumvent<br />
<strong>in</strong>surance fraud<br />
– Avert treatment<br />
malpractice<br />
– Prevent patient<br />
identity theft<br />
– Prevent security<br />
breach costs<br />
– M<strong>in</strong>imize downtime<br />
– Reduce regulatory<br />
compliance<br />
penalties <strong>and</strong> fees<br />
– Streaml<strong>in</strong>e data<br />
disaster<br />
emergency<br />
preparedness<br />
– Assist with<br />
regulatory<br />
compliance<br />
– Direct <strong>and</strong> fast<br />
track access to<br />
solutions<br />
– Enable 100%<br />
accessibility to<br />
patient records<br />
– Prevent<br />
unauthorized<br />
access to records<br />
– Increase patient<br />
quality care <strong>and</strong><br />
safety<br />
<strong>Ontrack</strong> ® Data Recovery<br />
18
Protect<strong>in</strong>g Personal Healthcare Information<br />
Risks<br />
• In hospitals alone, over 1.5<br />
million names were exposed<br />
dur<strong>in</strong>g data breaches <strong>in</strong> 2006<br />
<strong>and</strong> 2007 (HIMSS Analytics)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
19
Protect<strong>in</strong>g Personal Healthcare Information<br />
Risks<br />
• In hospitals alone, over 1.5<br />
million names were exposed<br />
dur<strong>in</strong>g data breaches <strong>in</strong> 2006<br />
<strong>and</strong> 2007 (HIMSS Analytics)<br />
• Studies place the average cost of<br />
a data breach as high as $6.3<br />
million per <strong>in</strong>cident (HIMSS<br />
Analytics)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
20
Protect<strong>in</strong>g Personal Healthcare Information<br />
Risks<br />
• In hospitals alone, over 1.5<br />
million names were exposed<br />
dur<strong>in</strong>g data breaches <strong>in</strong> 2006<br />
<strong>and</strong> 2007 (HIMSS Analytics)<br />
• Studies place the average cost of<br />
a data breach as high as $6.3<br />
million per <strong>in</strong>cident (HIMSS<br />
Analytics)<br />
• Security breaches where<br />
sensitive data is stolen cost U.S.<br />
corporations $250 billion<br />
annually (U.S Commerce Dept.)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
21
Protect<strong>in</strong>g Personal Healthcare Information<br />
Data Breach Case Studies<br />
• Examples of recent security breaches that could have been avoided if<br />
data had been properly erased:<br />
British Telecommunications<br />
(BT) Study<br />
BBC<br />
documentary<br />
– Drives purchased at auctions<br />
<strong>in</strong>cluded confidential data<br />
– Discovered payroll <strong>in</strong>fo, bus<strong>in</strong>ess<br />
emails, employee names/photos<br />
– Sensitive data on old hard drives<br />
– Bank account <strong>in</strong>formation sold for<br />
less than ₤20<br />
<strong>Ontrack</strong> ® Data Recovery<br />
22
Protect<strong>in</strong>g Personal Healthcare Information<br />
<strong>Prevention</strong><br />
• 90 percent of all security breaches are<br />
“self-<strong>in</strong>flicted” <strong>and</strong> avoidable (Gartner)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
23
Protect<strong>in</strong>g Personal Healthcare Information<br />
<strong>Prevention</strong><br />
• 90 percent of all security breaches are<br />
“self-<strong>in</strong>flicted” <strong>and</strong> avoidable (Gartner)<br />
• Large U.S. companies spent<br />
approximately $60 billion on IT security <strong>in</strong><br />
2006 (Info-Tech Research Group)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
24
Protect<strong>in</strong>g Personal Healthcare Information<br />
<strong>Prevention</strong><br />
• 90 percent of all security breaches are<br />
“self-<strong>in</strong>flicted” <strong>and</strong> avoidable (Gartner)<br />
• Large U.S. companies spent<br />
approximately $60 billion on IT security <strong>in</strong><br />
2006 (Info-Tech Research Group)<br />
• Despite IT security advances, critical<br />
risks rema<strong>in</strong><br />
<strong>Ontrack</strong> ® Data Recovery<br />
25
Protect<strong>in</strong>g Personal Healthcare Information<br />
<strong>Prevention</strong><br />
• 90 percent of all security breaches are<br />
“self-<strong>in</strong>flicted” <strong>and</strong> avoidable (Gartner)<br />
• Large U.S. companies spent<br />
approximately $60 billion on IT security <strong>in</strong><br />
2006 (Info-Tech Research Group)<br />
• Despite IT security advances, critical<br />
risks rema<strong>in</strong><br />
• Most organizations underestimate true<br />
impact <strong>and</strong> frequency of data breach<br />
<strong>Ontrack</strong> ® Data Recovery<br />
26
Protect<strong>in</strong>g Personal Healthcare Information<br />
Vulnerabilities<br />
• Unauthorized access to personal<br />
healthcare <strong>in</strong>formation can be<br />
used to…<br />
– Collect <strong>in</strong>surance payments for<br />
services never received<br />
– Secure treatment for someone other<br />
than the <strong>in</strong>sured <strong>in</strong>dividual<br />
– Steal patient identity <strong>and</strong> engage <strong>in</strong><br />
other fraudulent acts<br />
<strong>Ontrack</strong> ® Data Recovery<br />
27
Protect<strong>in</strong>g Personal Healthcare Information<br />
Patient Expectations<br />
• Patients expect their sensitive medical<br />
<strong>in</strong>formation to be well protected <strong>and</strong><br />
accessible<br />
<strong>Ontrack</strong> ® Data Recovery<br />
28
Protect<strong>in</strong>g Personal Healthcare Information<br />
Patient Expectations<br />
• Patients expect their sensitive medical<br />
<strong>in</strong>formation to be well protected <strong>and</strong><br />
accessible<br />
• When expectation of privacy is breached,<br />
patients lose confidence<br />
<strong>Ontrack</strong> ® Data Recovery<br />
29
Protect<strong>in</strong>g Personal Healthcare Information<br />
Patient Expectations<br />
• Patients expect their sensitive medical<br />
<strong>in</strong>formation to be well protected <strong>and</strong><br />
accessible<br />
• When expectation of privacy is breached,<br />
patients lose confidence<br />
• 100% accessibility to patient records is<br />
crucial to avoid vulnerabilities<br />
<strong>Ontrack</strong> ® Data Recovery<br />
30
100% Accessibility to Patient Records<br />
Challenges<br />
• Los<strong>in</strong>g access to data due to system or drive failures,<br />
accidental deletion or natural disasters is common<br />
<strong>Ontrack</strong> ® Data Recovery<br />
31
100% Accessibility to Patient Records<br />
Challenges<br />
• Los<strong>in</strong>g access to data due to system or drive failures,<br />
accidental deletion or natural disasters is common<br />
• The amount of electronic data hospitals store has<br />
<strong>in</strong>creased exponentially over the past few years<br />
<strong>Ontrack</strong> ® Data Recovery<br />
32
100% Accessibility to Patient Records<br />
Challenges<br />
• Los<strong>in</strong>g access to data due to system or drive failures,<br />
accidental deletion or natural disasters is common<br />
• The amount of electronic data hospitals store has<br />
<strong>in</strong>creased exponentially over the past few years<br />
• Proactively plann<strong>in</strong>g for a data loss dramatically reduces<br />
downtime when a data loss event occurs<br />
<strong>Ontrack</strong> ® Data Recovery<br />
33
100% Accessibility to Patient Records<br />
Challenges<br />
• Los<strong>in</strong>g access to data due to system or drive failures,<br />
accidental deletion or natural disasters is common<br />
• The amount of electronic data hospitals store has<br />
<strong>in</strong>creased exponentially over the past few years<br />
• Proactively plann<strong>in</strong>g for a data loss dramatically reduces<br />
downtime when a data loss event occurs<br />
Hav<strong>in</strong>g the right data at the right time<br />
can mean sav<strong>in</strong>g a patient’s life!<br />
<strong>Ontrack</strong> ® Data Recovery<br />
34
Data Management Regulations <strong>and</strong> Compliance<br />
• Given patient privacy requirements,<br />
protect<strong>in</strong>g sensitive data is of the utmost<br />
importance to healthcare organizations<br />
<strong>Ontrack</strong> ® Data Recovery<br />
35
Data Management Regulations <strong>and</strong> Compliance<br />
• Given patient privacy requirements,<br />
protect<strong>in</strong>g sensitive data is of the utmost<br />
importance to healthcare organizations<br />
• Both HIPAA <strong>and</strong> the HITECH Act are<br />
focused on the security of data <strong>and</strong><br />
protect<strong>in</strong>g Personal Healthcare<br />
Information (PHI)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
36
Data Management Regulations <strong>and</strong> Compliance<br />
• Given patient privacy requirements,<br />
protect<strong>in</strong>g sensitive data is of the utmost<br />
importance to healthcare organizations<br />
• Both HIPAA <strong>and</strong> the HITECH Act are<br />
focused on the security of data <strong>and</strong><br />
protect<strong>in</strong>g Personal Healthcare<br />
Information (PHI)<br />
• Healthcare providers face many unique<br />
challenges with technological<br />
advancements <strong>and</strong> meet<strong>in</strong>g regulatory<br />
compliance st<strong>and</strong>ards<br />
<strong>Ontrack</strong> ® Data Recovery<br />
37
Data Management Regulations <strong>and</strong> Compliance<br />
• Many legal st<strong>and</strong>ards conta<strong>in</strong><br />
penalties <strong>and</strong> fees for noncompliance<br />
<strong>Ontrack</strong> ® Data Recovery<br />
38
Data Management Regulations <strong>and</strong> Compliance<br />
• Many legal st<strong>and</strong>ards conta<strong>in</strong><br />
penalties <strong>and</strong> fees for noncompliance<br />
• The need to be compliant around<br />
healthcare is constantly grow<strong>in</strong>g<br />
<strong>Ontrack</strong> ® Data Recovery<br />
39
Data Management Regulations <strong>and</strong> Compliance<br />
• Many legal st<strong>and</strong>ards conta<strong>in</strong><br />
penalties <strong>and</strong> fees for noncompliance<br />
• The need to be compliant around<br />
healthcare is constantly grow<strong>in</strong>g<br />
• Healthcare organizations need to<br />
mitigate the risks of unauthorized<br />
exposure to private patient data<br />
<strong>Ontrack</strong> ® Data Recovery<br />
40
Summary<br />
© 2010 <strong>Kroll</strong> <strong>Ontrack</strong> Inc. | www.ontrackdatarecovery.com
Summary<br />
• Personal healthcare <strong>in</strong>formation (PHI) is<br />
critically vulnerable<br />
– Readily accessible to the right people at<br />
the right time (recovery)<br />
– Unatta<strong>in</strong>able to the wrong people at all<br />
times (erasure)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
42
Summary<br />
• Personal healthcare <strong>in</strong>formation (PHI) is<br />
critically vulnerable<br />
– Readily accessible to the right people at<br />
the right time (recovery)<br />
– Unatta<strong>in</strong>able to the wrong people at all<br />
times (erasure)<br />
• Patient data security <strong>and</strong> protection<br />
procedures are crucial<br />
– Unauthorized access to data jeopardizes<br />
patient care <strong>and</strong> safety<br />
Displaced treatment<br />
Misdiagnosis<br />
Improper medical procedures<br />
performed on wrong patient<br />
Patient identity fraud<br />
<strong>Ontrack</strong> ® Data Recovery<br />
43
Summary<br />
• Healthcare organizations need 100%<br />
accessibility to patient records<br />
– Miss<strong>in</strong>g data impacts process<br />
efficiencies<br />
– Inaccessible data reduces hospitals<br />
ability to provide proper, timely<br />
patient care<br />
<strong>Ontrack</strong> ® Data Recovery<br />
44
Summary<br />
• Healthcare organizations need 100%<br />
accessibility to patient records<br />
– Miss<strong>in</strong>g data impacts process<br />
efficiencies<br />
– Inaccessible data reduces hospitals<br />
ability to provide proper, timely<br />
patient care<br />
• Data management regulations <strong>and</strong><br />
compliance requirements are <strong>in</strong>creas<strong>in</strong>g<br />
<strong>and</strong> becom<strong>in</strong>g far more complex<br />
– Emergency preparedness <strong>and</strong><br />
disaster recovery plann<strong>in</strong>g is a must<br />
<strong>Ontrack</strong> ® Data Recovery<br />
45
Summary<br />
• Healthcare organizations need 100%<br />
accessibility to patient records<br />
– Miss<strong>in</strong>g data impacts process<br />
efficiencies<br />
– Inaccessible data reduces hospitals<br />
ability to provide proper, timely<br />
patient care<br />
• Data management regulations <strong>and</strong><br />
compliance requirements are <strong>in</strong>creas<strong>in</strong>g<br />
<strong>and</strong> becom<strong>in</strong>g far more complex<br />
– Emergency preparedness <strong>and</strong><br />
disaster recovery plann<strong>in</strong>g is a must<br />
By hav<strong>in</strong>g a simple data destruction <strong>and</strong> data recovery plan<br />
<strong>in</strong> place, your organization <strong>and</strong> patients will be protected.<br />
<strong>Ontrack</strong> ® Data Recovery<br />
46
Goals <strong>and</strong> Solutions<br />
© 2010 <strong>Kroll</strong> <strong>Ontrack</strong> Inc. | www.ontrackdatarecovery.com
Goals <strong>and</strong> Solutions<br />
• Raise awareness <strong>in</strong> your organization<br />
about vulnerabilities associated with<br />
personal healthcare <strong>in</strong>formation (PHI)<br />
<strong>Ontrack</strong> ® Data Recovery<br />
48
Goals <strong>and</strong> Solutions<br />
• Raise awareness <strong>in</strong> your organization<br />
about vulnerabilities associated with<br />
personal healthcare <strong>in</strong>formation (PHI)<br />
• Keep data secure <strong>and</strong> out of the<br />
wrong h<strong>and</strong>s<br />
– Implement simple techniques for<br />
protect<strong>in</strong>g <strong>and</strong> secur<strong>in</strong>g patient<br />
data via data destruction<br />
<strong>Ontrack</strong> ® Data Recovery<br />
49
Goals <strong>and</strong> Solutions<br />
• Keep patient records 100% accessible<br />
– Lost data can be recovered!<br />
is better than a cure<br />
<strong>Ontrack</strong> ® Data Recovery<br />
50
Goals <strong>and</strong> Solutions<br />
• Keep patient records 100% accessible<br />
– Lost data can be recovered!<br />
is better than a cure<br />
• Develop a simple <strong>and</strong> streaml<strong>in</strong>ed data<br />
disaster emergency preparedness plan<br />
– Hospitals need a recovery plan to<br />
overcome vulnerabilities <strong>and</strong><br />
<strong>in</strong>terruptions<br />
<strong>Ontrack</strong> ® Data Recovery<br />
51
Goals <strong>and</strong> Solutions<br />
Benefits<br />
• A secure data destruction tool will:<br />
– Keep data out of the wrong h<strong>and</strong>s<br />
– Reduce risks of data breach<br />
– Enhance patient data protection <strong>and</strong><br />
security<br />
– Increase patient quality care <strong>and</strong> safety<br />
– Assist with regulatory compliance<br />
<strong>Ontrack</strong> ® Data Recovery<br />
52
Goals <strong>and</strong> Solutions<br />
Benefits<br />
• A secure data destruction tool will:<br />
– Keep data out of the wrong h<strong>and</strong>s<br />
– Reduce risks of data breach<br />
– Enhance patient data protection <strong>and</strong><br />
security<br />
– Increase patient quality care <strong>and</strong> safety<br />
– Assist with regulatory compliance<br />
• 100% accessibility to patient records through<br />
a data recovery plan will:<br />
– Enhance patient data protection <strong>and</strong><br />
security<br />
– Increase patient quality care <strong>and</strong> safety<br />
– Assist with regulatory compliance<br />
<strong>Ontrack</strong> ® Data Recovery<br />
53
Clos<strong>in</strong>g<br />
© 2010 <strong>Kroll</strong> <strong>Ontrack</strong> Inc. | www.ontrackdatarecovery.com
About <strong>Kroll</strong> <strong>Ontrack</strong><br />
• <strong>Kroll</strong> <strong>Ontrack</strong> provides technology-driven<br />
solutions to help organizations protect,<br />
recover, search, analyze <strong>and</strong> present data<br />
efficiently <strong>and</strong> cost effectively<br />
– Data eraser<br />
– Data recovery<br />
– As well as paper <strong>and</strong> electronic<br />
discovery, computer forensics, ESI<br />
consult<strong>in</strong>g <strong>and</strong> trial <strong>and</strong> presentation<br />
services<br />
<strong>Ontrack</strong> ® Data Recovery<br />
55
About <strong>Kroll</strong> <strong>Ontrack</strong><br />
• <strong>Kroll</strong> <strong>Ontrack</strong> provides technology-driven<br />
solutions to help organizations protect,<br />
recover, search, analyze <strong>and</strong> present data<br />
efficiently <strong>and</strong> cost effectively<br />
– Data eraser<br />
– Data recovery<br />
– As well as paper <strong>and</strong> electronic<br />
discovery, computer forensics, ESI<br />
consult<strong>in</strong>g <strong>and</strong> trial <strong>and</strong> presentation<br />
services<br />
• <strong>Kroll</strong> <strong>Ontrack</strong> helps clients manage<br />
<strong>in</strong>formation <strong>in</strong> preparation of, or response<br />
to, a dispute or <strong>in</strong>cident<br />
<strong>Ontrack</strong> ® Data Recovery<br />
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About <strong>Kroll</strong> <strong>Ontrack</strong><br />
• World’s largest data recovery service provider<br />
– <strong>Ontrack</strong>® Data Recovery<br />
Offices <strong>in</strong> 20+ countries; <strong>in</strong>clud<strong>in</strong>g multiple<br />
U.S. locations<br />
More than 150 data recovery eng<strong>in</strong>eers<br />
worldwide<br />
Remote, <strong>in</strong>-lab <strong>and</strong> on-site recovery<br />
options<br />
24/7 data recovery service <strong>and</strong><br />
customer support<br />
<strong>Ontrack</strong> ® Data Recovery<br />
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About <strong>Kroll</strong> <strong>Ontrack</strong><br />
• World’s largest data recovery service provider<br />
– <strong>Ontrack</strong>® Data Recovery<br />
Offices <strong>in</strong> 20+ countries; <strong>in</strong>clud<strong>in</strong>g multiple<br />
U.S. locations<br />
More than 150 data recovery eng<strong>in</strong>eers<br />
worldwide<br />
Remote, <strong>in</strong>-lab <strong>and</strong> on-site recovery<br />
options<br />
24/7 data recovery service <strong>and</strong><br />
customer support<br />
• Most comprehensive data eraser solution suite<br />
– <strong>Ontrack</strong> Eraser for secure data destruction<br />
Do-it-yourself software<br />
Data eraser services<br />
Degausser hardware<br />
<strong>Ontrack</strong> ® Data Recovery<br />
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It’s not a matter of if an <strong>in</strong>cident will occur, but when...<br />
Are you prepared?<br />
Protect your healthcare organization from<br />
becom<strong>in</strong>g the next headl<strong>in</strong>e!<br />
<strong>Ontrack</strong> ® Data Recovery<br />
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Benefits for Hospitals <strong>and</strong> Healthcare Organizations<br />
Data Recovery & Erasure Solutions<br />
Data Protection ADVANTAGE Program for Healthcare<br />
• Free media evaluations <strong>and</strong> reports<br />
• 15% membership discounts on data<br />
recovery services<br />
• 5 free hard drive eraser services with<br />
every 25 eraser services purchased<br />
• Data recovery <strong>and</strong> data eraser<br />
software discounts<br />
• Free consult<strong>in</strong>g <strong>and</strong> 24/7 service<br />
• Media disposal <strong>and</strong> recycl<strong>in</strong>g<br />
• Access to onl<strong>in</strong>e tools<br />
• Membership ID for quick,<br />
streaml<strong>in</strong>ed service<br />
• Expedited service for AHA members<br />
• Streaml<strong>in</strong>ed procurement process<br />
<strong>Ontrack</strong> ® Data Recovery<br />
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Contact Information<br />
Get Prepared<br />
For more <strong>in</strong>formation about data eraser or data recovery<br />
Call: 800-872-2599<br />
Click:<br />
www.ontrackdatarecovery.com<br />
Stay Prepared<br />
Activate your free membership…<br />
Data Protection ADVANTAGE Program for Healthcare Organizations<br />
Call: Ken Gibson – 952-949-4109<br />
E-mail: kgibson@krollontrack.com<br />
Click:<br />
www.ontrackdatarecovery.com/healthcare-advantage/<br />
<strong>Ontrack</strong> ® Data Recovery<br />
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© 2010 <strong>Kroll</strong> <strong>Ontrack</strong> Inc. | www.ontrackdatarecovery.com
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